Group Compliance Advice and Assurance Lead
RACQ Compliance and Advisory team are seeking a highly skilled and experienced Compliance Advice and Assurance Lead to join our dynamic team. The incumbent will play a critical role in providing objective review and challenge of business owner implementation of the compliance management framework. They will oversee the ongoing effectiveness of compliance controls within functional business units and Assistance business, ensuring alignment with regulatory requirements and industry best practices.
Key Responsibilities:
- Conduct second-line compliance assessments as required, overseeing business owner resolution of incidents, root cause rectification, and member remediation.
- Support the Manager Compliance Advisory in completing the three-year compliance assurance program, providing factual and pragmatic reporting to executive and board committees.
- Promote a strong compliance culture across the Group through education and awareness initiatives.
- Develop strong working relationships with first-line, second-line, and third-line colleagues to achieve target risk and compliance maturity.
- Advise nominated obligation owners on their duties, challenges, and opportunities.
- Support the development of compliance solutions and target behaviours in line with risk transformation directives and compliance maturity requirements.
About you:
- Tertiary education or qualifications in law, risk, or compliance
- 5-7 years relevant experience
- Strong working knowledge of banking and insurance operations, and Australian regulatory environment, contemporary corporate governance and change drivers
- Experience within a compliance, risk or audit management role acquired in a complex, matrixed organisation
- Demonstrated experience in process and management control design combined with the expert ability to understand operational and compliance risks inherent or emerging
- Continuous improvement coaching, facilitation, and advocacy
- Courage to speak-up regardless of position when things are wrong
- Critical analysis of problems to uncover hidden insights
- 3+ years delivering compliance control assurance over Technology or Finance, and other service functions
- 3+ years assessing business incidents for compliance risk, root cause and potential breaches; providing second line challenge of business incident resolution activities
- Fascination with effective architecture to administer Australian financial services (AFS) licensee requirements and obligations including product design and distribution obligations monitoring; responsible manager coverage; monitoring and supervision frameworks; general compliance; dispute resolution; and conduct and disclosure arrangements
- Knowledge of laws that apply to banking, and insurance sectors. Key legislation includes Competition and Consumer Act 2010; Australian Consumer Law (ACL); Corporations Act 2001; Privacy Act 1988 and Australian Privacy Principles; Corporations Amendment (FoFA) Act 2012; Anti – Money Laundering and Counter-Terrorism Financing Act 2006; National Consumer Credit Protection Act 2010
- Demonstrable experience researching and recommending improvements to enterprise-wide frameworks to enable sustained compliance with Australian prudential frameworks, regulation, and ISO 37301:2021 Compliance Management Systems
- Highly developed analytical skills, demonstrating the capability to analyse and interpret complex information from a broad range of sources (locally and internationally) and to present findings in a clear and compelling manner
- Excellent written and oral communication skills
- Demonstrable skills to apply Excel and other MS tools efficiently and with high degree of accuracy.
Why join RACQ?
It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.
By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.
RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.
At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.
What we offer you:
Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:
- Financial benefits and discounts on a range of banking, assistance and insurance products
- Giving back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs and access to wellbeing initiatives such as yoga, mindfulness and free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and access to 80,000+ online courses.
You can check out all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits
Ready to apply? You’ve got this.
Please Note: to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments and/or criminal history check as part of the application process. If you require any adjustments during the application process, please advise the RACQ Careers team.
Questions? Please contact tash.murabi@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process
RACQ is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.
#LI-HYBRID
Work Locations
2649 Logan Road
Eight Mile Plains4113
RACQ Compliance and Advisory team are seeking a highly skilled and experienced Compliance Advice and Assurance Lead to join our dynamic team. The incumbent will play a critical role in providing objective review and challenge of business owner implementation of the compliance management framework. They will oversee the ongoing effectiveness of compliance controls within functional business units and Assistance business, ensuring alignment with regulatory requirements and industry best practices.
Key Responsibilities:
- Conduct second-line compliance assessments as required, overseeing business owner resolution of incidents, root cause rectification, and member remediation.
- Support the Manager Compliance Advisory in completing the three-year compliance assurance program, providing factual and pragmatic reporting to executive and board committees.
- Promote a strong compliance culture across the Group through education and awareness initiatives.
- Develop strong working relationships with first-line, second-line, and third-line colleagues to achieve target risk and compliance maturity.
- Advise nominated obligation owners on their duties, challenges, and opportunities.
- Support the development of compliance solutions and target behaviours in line with risk transformation directives and compliance maturity requirements.
About you:
- Tertiary education or qualifications in law, risk, or compliance
- 5-7 years relevant experience
- Strong working knowledge of banking and insurance operations, and Australian regulatory environment, contemporary corporate governance and change drivers
- Experience within a compliance, risk or audit management role acquired in a complex, matrixed organisation
- Demonstrated experience in process and management control design combined with the expert ability to understand operational and compliance risks inherent or emerging
- Continuous improvement coaching, facilitation, and advocacy
- Courage to speak-up regardless of position when things are wrong
- Critical analysis of problems to uncover hidden insights
- 3+ years delivering compliance control assurance over Technology or Finance, and other service functions
- 3+ years assessing business incidents for compliance risk, root cause and potential breaches; providing second line challenge of business incident resolution activities
- Fascination with effective architecture to administer Australian financial services (AFS) licensee requirements and obligations including product design and distribution obligations monitoring; responsible manager coverage; monitoring and supervision frameworks; general compliance; dispute resolution; and conduct and disclosure arrangements
- Knowledge of laws that apply to banking, and insurance sectors. Key legislation includes Competition and Consumer Act 2010; Australian Consumer Law (ACL); Corporations Act 2001; Privacy Act 1988 and Australian Privacy Principles; Corporations Amendment (FoFA) Act 2012; Anti – Money Laundering and Counter-Terrorism Financing Act 2006; National Consumer Credit Protection Act 2010
- Demonstrable experience researching and recommending improvements to enterprise-wide frameworks to enable sustained compliance with Australian prudential frameworks, regulation, and ISO 37301:2021 Compliance Management Systems
- Highly developed analytical skills, demonstrating the capability to analyse and interpret complex information from a broad range of sources (locally and internationally) and to present findings in a clear and compelling manner
- Excellent written and oral communication skills
- Demonstrable skills to apply Excel and other MS tools efficiently and with high degree of accuracy.
Why join RACQ?
It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.
By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.
RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.
At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.
What we offer you:
Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:
- Financial benefits and discounts on a range of banking, assistance and insurance products
- Giving back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs and access to wellbeing initiatives such as yoga, mindfulness and free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and access to 80,000+ online courses.
You can check out all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits
Ready to apply? You’ve got this.
Please Note: to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments and/or criminal history check as part of the application process. If you require any adjustments during the application process, please advise the RACQ Careers team.
Questions? Please contact tash.murabi@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process
RACQ is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.
#LI-HYBRID
Work Locations
2649 Logan Road
Eight Mile Plains4113
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