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SA > Adelaide

Customer Banking Specialist Golden Grove

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Monday 10:30 - 3pm Tuesday 11 - 3pm Wednesday 11 - 3:30 Thursday 11 - 4pm Friday 11-3pm Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ...
5 days ago Details and apply
5 days ago Details and Apply
SA > Adelaide

Customer Service Opportunities SA Northern Area

Commonwealth Bank

Please note this is an expression of interest for opportunities in our Customer Service Network team in our SA Northern Area. Do work that matters The Customer Service Network Team serves on the frontline in our retail branches. You'll help our customers realise their financial goals by conducting financial health checks or identify and understand their broader investment and lending needs. You will contribute to a team culture that acts with integrity and accountability, placing the customer at the centre of every interaction. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our Branches are constantly evolving. With a focus on technology and customer self-service, they allow our people to focus on advising our customers. Our branches will continue to evolve with our business as we focus on meeting our customers' changing needs. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. Previous banking or finance experience will be helpful but absolutely not essential. Express your interest and apply now. We will keep you posted when a role matches your experience and capability, and we will walk you through the next steps when the door opens. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... the door opens. Whether you're passionate about customer service, driven by data, or called by creativity, ... and energy. One where making a positive impact for customers, communities and each other is part of our every ...
6 days ago Details and apply
6 days ago Details and Apply
SA > Adelaide

Branch Concierge Colonnades

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Tuesday to Friday 10:30- 4:00pm Do work that matters As a Branch Concierge you'll create a great customer experience from the time customers walk in the Branch to the time they leave. With an approachable manner you'll welcome and build rapport with customers, while also ensuring their needs are being met by the most appropriate branch specialist. Join us and play an essential role ensuring we assist all customers in a timely manner leading to the best possible customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Supported by world class technology, we're able to offer market-leading products that best suit their financial needs and goals. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Part Time
Keyword Match
... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Fraud Support Analyst

Macquarie Group

Take on a new challenge within our Fraud Support team (FST) who are passionate about reviewing, analysing and verifying transactions with a key focus on fraud monitoring and detection. As a member of the Fraud Support team you will be responsible for protecting client funds across our Banking and Financial Services products and providing a seamless client experience. Working within a specialised team, as our Fraud Analyst you will provide fraud risk services for Banking and Financial Services products to ensure that application assessments and decisions are being made in accordance with appropriate policies and within approved risk parameters, analysing transaction data and fraud metrics to determine trends and indicators which may assist in detecting and preventing online fraud. As a member of the Fraud Support team you will be passionate about protecting client funds and the client experience. You will be naturally inquisitive and have highly developed problem solving and decision-making skills along with the ability to work towards tight deadlines. Key to your success, you will have a keen interest in fraud prevention and detection, awareness of application fraud and identity takeover trends and principles, be naturally client-centric, professional communication, strong attention to detail and proficiency in various Banking and Financial Services products. Further, you will have an interest and commitment to delivering exceptional customer outcomes, coupled with a positive, can do attitude. This role will be required to work Saturday and Sunday during business hours and may have the opportunity to work up to 3 weekday shifts assisting in work for our Client Investigations and Transaction Specialist team. This is an exciting opportunity to develop a range of skills so if this sounds like you, please apply via the below link. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... to detail and proficiency in various Banking and Financial Services products. Further, you will have an interest and commitment to delivering exceptional customer outcomes, coupled with a positive, can do attitude. This ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Senior Consultant - Cyber

KPMG

Immerse yourself in our inclusive, diverse and supportive culture Choose the way you want to work by embracing our flexible work arrangements Collaborate with sector and technical experts to grow your knowledge and network KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG's Management Consulting division is looking for individuals who are passionate about Cyber Security and risk to join their growing Cyber Security Strategy & Governance team in Adelaide as Senior Consultant /Manager on a permanent basis. This opportunity will require you to play an active role in growing KPMG's Cyber Security service line. You will work closely with clients to evaluate their business strategy, understand their technology environment and provide recommendations to enable them to improve their ability to respond to Cyber risks and threats. Your Opportunity This role will focus on business development, client presentations or program delivery working with teams from across KPMG's Management Consulting division to ensure we are able to communicate and deliver on the KPMG customer promise. You ideally support one or more capability chapters Security Assurance, Security Architecture and Engineering, Security Program Management, or Cyber Software Engineering. Your day to day activities will include Developing your consulting skills in a range of technology services such as IT Architecture, Engineering and IT security, security strategy, security governance, security sourcing, and business resilience Assisting clients in managing cyber risks in a way that enhances their ability to meet business objectives, stakeholder expectations and compliance obligations Performing gap assessments between the security processes and operations of our clients against recognised global and domestic standards and regulations (e.g. ISM, PSPF, ISO27001, NIST) Developing benchmarking reports to provide our clients with insight on where they stand when measured against relevant industry practices Improving our clients' understanding and management of risk in technology through designing and implementing effective controls over technology assets Expanding the security skills at the Senior Consultant and Consultant levels in the existing team through CISM and CISSP, ISO27001 like training Leading junior staff to deliver the appropriate outcomes You ideally should hold an NV1 clearance or above, or have the ability to gain government security clearance. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience should include Strong written and verbal communication skills Solid knowledge of Government security principles, the ISM, DSPF, PSPF, ISO27001 and NIST Solid presentation skills including an ability to articulate deeply complex technical issues to senior/executive/board level audience Proven relationship building and maintenance skills A background in IT consulting, IT audit, Risk Management or Cyber Security Tertiary qualification (preferably technology, commerce or similar) and Post-grad qualifications such as CISM/CISSP. Our Directors mostly have Masters Degrees and some have PHd's Experience in sales, client delivery and team leadership with an ability to work across multiple teams, delivery groups and stakeholders Demonstrated experience in management consulting or an industry role working across geographies would be preferred The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion.

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Work type
Full-Time
Keyword Match
... their growing Cyber Security Strategy & Governance team in Adelaide as Senior Consultant /Manager on a permanent basis. This ... able to communicate and deliver on the KPMG customer promise. You ideally support one or more ...
1 month ago Details and apply
1 month ago Details and Apply
SA > Adelaide

M&A Valuations Associate Director, Financial Advisory, Adelaide

Deloitte

The question of 'Value' consistently underpins the decision-making process of Boards, management, investors and other stakeholders - the current business environment this has never been more true. Our specialist Valuations team provides value related advice, assisting clients in managing value throughout the business cycle in circumstances relating to M&A transactions, financial reporting, tax, litigation and management decision-making. We are Australia's leading corporate valuations team and have prepared more independent expert reports than any of our major competitors in the Australian market place. We invest in our people, so you will have access to leading training and development opportunities, allowing you to develop both personally and technically. What will your typical day look like? The role will provide you the opportunity to build a technical skill-set while taking a leadership role in project management and executing a range of complex engagements such as high-profile transactions involving private companies, private equity backed companies, ASX-listed corporates, large scale or unique business/asset valuations, and complex valuations involving bespoke modelling and analytics. More specifically, working in a high-calibre and collegial team, you will be involved in the following: In-depth company, economic, industry, capital markets and competitor research, data analysis and benchmarking Employment of various valuation methodologies such as discounted cash flow, earnings multiples, excess earnings, comparative sales and replacement cost methods, capital asset pricing model, etc Bespoke financial modelling to facilitate the valuation, including scenario/sensitivity/statistical analysis Review of valuation reports, exhibits, letters and other client deliverables Participation in business development initiatives, both with the Partners in the team, and through developing your personal network Leading and mentoring a small team, including contributing to the provision of formal and informal training Managing client relationships and leading discussions during client meetings Project managing engagements, including tracking delivery against engagement timelines and budgets Enough about us, let's talk about you. Our preferred candidate is a natural collaborator who is able to think unconventionally, problem solve and apply commercial thinking to challenge the status quo in designing solutions to real and technical problems. We seek (and reward) talent with a strong problem-solving attitude founded on the use of innovative solutions. The ideal candidate will be able to demonstrate: Previous business and intangible asset valuation experience Strong experience in applying generally accepted valuation approaches: cost, market and income approach Strong MS Excel modelling and/or programming skills Ideally have a Bachelor or Master's degree in finance, economics, mathematics, engineering, actuarial or data science, with relevant post-graduate qualification (e.g. CA, CFA, MBA or Masters in Finance) A market presence and/or desire to build a profile within the Adelaide finance community Previous leadership experience as this role will see you managing projects to support the timely delivery of engagements, whilst simultaneously playing a critically valuable mentorship role to the junior team and building capability and supporting their career development Strong project management and communications skills, including a track record of delivering outstanding client service in compressed timeframes Why Deloitte? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. Next Steps Sound exactly like the sort of role for you? Apply now! By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider. Deloitte is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

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Work type
Full-Time
Keyword Match
... presence and/or desire to build a profile within the Adelaide finance community Previous leadership experience as this role will ... record of delivering outstanding client service in compressed timeframes Why Deloitte? ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
SA > Adelaide

Food Services Assistant

Estia Health

Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. About the role Estia Health Aberfoyle Park are looking for Food Services Assistants to join their team on a Part Time basis working across a range of morning, afternoon, evening and weekend shifts. The role involves: Providing residents with memorable dining experiences Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online learning programs to enhance food safety and hygiene skills Opportunity to progress internally within our kitchen team as a Cook or Chef Feel supported by the Head Chef and our stable kitchen team Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please email us at aberfoylepark@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Work according to your lifestyle with this Part Time position, Opportunity to internally progress into a Cook position, Regular training to develop your basic cooking and hygiene skills

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Work type
Part Time
Keyword Match
... Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. About the role Estia Health Aberfoyle Park are looking for Food Services ... food services (preferably ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Food Services Assistant

Estia Health

Food Services Assistance - Part Time Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. From the bright and airy communal spaces to the pergolas and entertaining areas outside, we encourage family and friends to visit loved ones in a relaxed and sociable environment. Our friendly and committed staff offer individualised care and attention to all our residents' needs. About the role Estia Health Aberfoyle Park are looking for experienced Food Services Assistants to join their team on a part time basis working across a range of morning and evening shifts. Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Feel supported by the Head Chef and kitchen team With a number of homes across the country there is opportunity to progress internally! Annual Flu Shot provided Join us! If you would like to know more, please call us on 08 8370 5766 or by emailing us at aberfoylepark@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part time role with AM and PM shifts!, Opportunity for internal growth in the team, Regular training around food handling and preparation

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Work type
Part Time
Keyword Match
Food Services Assistance - Part Time Nestled within the semi-rural setting of the Adelaide foothills, Estia ... Health Aberfoyle Park are looking for experienced Food Services Assistants to join their team on a part ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
SA > Adelaide

Relationship Manager, Business Banking

Macquarie Group

Take ownership of your career and join our Business Banking team in Adelaide as a Relationship Manager. As a Relationship Manager, you will manage a portfolio of clients and be responsible for both property and cash flow lending requirements. You will generate balance sheet and revenue growth through the delivery of superior service and advice to your client base, taking the time to fully understand your clients' business needs and tailoring unique and highly service driven solutions. Key to your success will be your genuine passion and experience as a Relationship Manager within Business Banking, with a proven track record in delivering results. You will demonstrate effectiveness in your planning, have the ability to be innovative and relish working in a diverse and fast paced environment. In addition, you will be an exceptional communicator with strong stakeholder management skills highlighted by your ability to build long standing relationships with clients. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility means to you.

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Work type
Full-Time
Keyword Match
... your career and join our Business Banking team in Adelaide as a Relationship Manager. As a Relationship Manager, ... and revenue growth through the delivery of superior service and advice to your client base, taking the ...
1 month ago Details and apply
1 month ago Details and Apply
SA > Adelaide

Paraplanner, Private Bank

Macquarie Group

An exciting opportunity has recently arisen for an experienced Paraplanner to join our Strategic Advice Services Team for The Private Bank. As a Paraplanner, you will be responsible for providing quality and timely strategic financial plans to our Private Bankers on a national basis. You will develop strategically accurate and timely Statements of Advice, provide technical support to our Private Bankers and peers and participate in process improvements within the business. In addition, you will engage in continuous learning and knowledge sharing. To be successful in this position, you will possess a minimum of 2 years experience in a Paraplanning role with tertiary qualifications in a commerce, banking or finance related discipline. You will have prior experience with XPLAN with strong technical skills and the ability to prepare strategic and accurate Statements of Advice. You will display effectiveness in your planning, possess exceptional time management and organisational skills and have the ability to be innovative. In addition, you will be an exceptional communicator with strong stakeholder management skills and the ability to work under pressure in a dynamic and fast paced environment. This an exciting time to join our growing team where you can be a key driver in enacting change and influencing growth. We are committed to long term growth and this will open opportunities for career development in a forward thinking organisation that will invest in you. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility means to you.

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Work type
Full-Time
Keyword Match
An exciting opportunity has recently arisen for an experienced Paraplanner to join our Strategic Advice Services Team for The Private Bank. As a Paraplanner, you will be responsible for providing quality and timely ...
5 days ago Details and apply
5 days ago Details and Apply
SA > Adelaide

Lifestyle Coordinator

Estia Health

Estia Health Kensington Gardens, featuring grand classic décor, has been lovingly renovated in the style of the original 'Gentleman's Bungalow'. Located opposite Kensington Garden Reserve within Adelaide's leafy eastern suburbs, the residence offers ample opportunity for forming new friendships through its personalised lifestyle program. The double-storey home, which places a high emphasis on quality care and individual attention, is situated among expansive and peaceful landscaped gardens. About the role You will bring your vibrant, spontaneous and proactive approach to positively contribute to our residents. Build genuine relationships with the residents and their families to create tailored lifestyle programs that address their likes and needs Create exciting programs that reach social, emotional and spiritual fulfillment Prepare monthly reports and reviews Coordinate group activities inside and outside of the home Set lifestyle goals for the residents and implement programs to help them achieve it Work closely with the wider support team in the home to meet resident's needs What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us: Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Lead a team of Lifestyle Assistants and Volunteers. Build on your mentoring and coaching skills Regular training and development opportunities to keep building your skill set Annual Flu Shot provided About you We are looking for optimistic and energetic individuals with the spice for life! Along with your passionate and caring nature, you will have: Certificate IV in Lifestyle (or similar qualification) Knowledge around aged care standards that promote resident choices and decisions Willingness to work as part of a strong team Experience in lifestyle programs Understanding of accreditation standards Effective written and verbal communication skills Empathy and resident focused approach A positive, energetic and professional approach to work Experience in a Lifestyle Coordinator role in Aged Care will be highly regarded Join us! If you would like to know more, please call us on 08 8331 8098or by emailing us at kensington@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-healthPart time role - Monday to Friday, Prepare fun and engaging activities for our residents!, Be part of a friendly and supportive team!

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Work type
Part Time
Keyword Match
... in the style of the original 'Gentleman's Bungalow'. Located opposite Kensington Garden Reserve within Adelaide's leafy eastern suburbs, the residence offers ample opportunity for forming new friendships through its ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Registered Nurses

Estia Health

Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. About the role Estia Health Aberfoyle Park are looking for an experienced Registered Nurses to join their team on a Part Time basis working across a range of afternoon and evening shifts . The role involves: Coordinating the daily care needs to our residents The provision of clinical care in accordance with legislation and practice within a professional and ethical frame work Completing comprehensive, individual assessments and care plans for new and existing residents Ensuring timely and accurate documentation including ACFI What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Join one of Australia's leading aged care providers in one of the fastest growing industries Lead a team and develop your coaching skills as you work to educate our carers Regular tool box talks so you stay informed on processes Development opportunities such as our Emerging Leaders Program for high performing staff to be mentored by a member of our executive team Work in your local community and make a difference to the lives of our residents About you You'll bring to the role your passionate and caring nature and you will have: Current AHPRA Registration Excellent communication and clinical documentation skills Excellent time management and organisational skills The ability to effectively lead a team (leadership experience highly regarded) Experience working within an Aged Care or similar environment Prior ACFI experience A commitment to keeping yourself and others safe The right to work in Australia Join us! If you would like to know more, please email us at aberfoylepark@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part Time position - PM and Night duty shifts to offer, Strong clinical team who will mentor you, Enhance your skills with monthly training and regular toolbox talks

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Work type
Part Time
Keyword Match
Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. About the role Estia Health Aberfoyle Park are ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Cook

Estia Health

Cook - Part Time - Aberfoyle Park Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. From the bright and airy communal spaces to the pergolas and entertaining areas outside, we encourage family and friends to visit loved ones in a relaxed and sociable environment. Our friendly and committed staff offer individualised care and attention to all our residents' needs. About the role Aberfoyle Park is looking for a part time cook to join their team on a part time basis working across morning and evening shifts. Ensure our residents are provided with healthy, nutritious and delicious meals Tailoring meals to meet individual needs and preferences Working alongside the Head Chef to assist with kitchen management Support the broader kitchen team to deliver a memorable dining experience About you Cert III in Commercial Cookery Experience within a commercial kitchen highly regarded Strong leadership and communication skills Excellent documentation practice An ability fulfill the duties of a kitchen hand when required Experience with delivering a range of fresh meals highly regarded What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Quarterly Masterclasses with other Cooks and Chefs Opportunity to mentor and learn from others in your peer group Expand your own skillset with regular development sessions Work across a wide network within our number of homes Join one of Australia's leading aged care providers in one of the fastest-growing industries Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Work in your local community and make a difference to the lives of our residents Join Us If you're interested in joining Estia Health, or would like to know more about this role please contact 08 8370 5766 or email aberfoylepark@estiahealth.com.au To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Flexible working hours!, Be part of a supportive and friendly team led by our head chef, Showcase your hospitality experience to our residents

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Work type
Part Time
Keyword Match
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3 weeks ago Details and apply
3 weeks ago Details and Apply
SA > Adelaide

Maintenance Team Manager

PepsiCo - ANZ

PepsiCo Australia & New Zealand is home to some of the world's most trusted brands such as Sakata Rice Crackers, Quaker Oats, Smith's Chips, Red Rock Deli, Sunbites Popcorn, Pepsi Max and Gatorade! We are a progressive and people-focused business, and believe our diverse workforce is the key to our success. Because we value our employees and their families, we offer an agile and flexible working environment with an emphasis on work life balance and health, as well as plenty of learning opportunities and room to grow your career. We are committed to recruiting, training and retaining high quality people. Our Regency Park operation has a fantastic opportunity for individuals looking to build or continue their career in people management. To be successful in this role, we are looking for individuals with the following skills and experience: Effective oral and written communication skills Previous experience within Engineering or FMCG leadership Basic understanding of budget preparation (financial & analytical capability) Ability to maintain high performance under pressure Good interpersonal skills and works well with a team Someone who leads effectively by example and is results oriented A forward-thinker who can analyse issues and develop effective solutions Ability to plan and coordinate several simultaneous work activities Tertiary qualifications including electrical or mechanical engineering What we can offer you: Excellent work-life balance with our flexible office environment A competitive remuneration package Career development opportunities Discounted retail and service benefits through our Roll-It program Working at PepsiCo: Your positive attitude will be rewarded with excellent long term local and global career opportunities, and ongoing professional development along with a fun and rewarding working environment. You will be a key part of a dynamic team and a valuable contributor to a global company that is one of the FMCG market leaders. At PepsiCo, we recognise our people as a key part of our business and career progression within the business is encouraged and supported. Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ team. At PepsiCo, we embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within and encourage people from all backgrounds to apply.

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Work type
Full-Time
Keyword Match
... our flexible office environment A competitive remuneration package Career development opportunities Discounted retail and service benefits through our Roll-It program Working at PepsiCo: Your positive attitude will ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Cook/Chef

Estia Health

Cook/Chef - Part Time - Encounter Bay From the manicured gardens outside to the elegant décor within, Estia Health Encounter Bay is a charming resort-style residence renowned for its genuine comfort and calm. Open and spacious living areas combine with outdoor courtyards and gardens to provide residents, their friends and families with comfortable places to relax, meet and enjoy companionship. Equipped with stylish contemporary amenities and facilities, the home places a notable emphasis on quality care and wellbeing for all residents. About the role Estia Health Encounter Bay is looking for a cook on a part time basis! Work alongside the head chef and hone your skills along the way Provide residents with healthy, nutritious and delicious meals that meet their individual needs and preferences Offer any additional support to the kitchen team Flexibility around picking up additional shifts when required About you Cert III in Commercial Cookery Experience within an aged care environment is highly regarded Strong leadership and communication skills Excellent documentation practice An ability fulfill the duties of a kitchen hand when required Experience with delivering a range of fresh meals highly regarded Immediate start What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Quarterly Masterclasses with other Cooks and Chefs Opportunity for growth internally Expand your own skillset with regular development sessions Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Work in your local community and make a difference to the lives of our residents Join us! If you would like to know more, please call us on 08 8552 5100 or by emailing us at encounterbay@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part time role, Join a supportive team in a large 123 bed home, Plenty of opportunity for growth internally!

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Work type
Part Time
Keyword Match
... offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Work in your local community and make a difference to the lives of our residents Join ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

National Expressions of Interest | Audit & Assurance

Deloitte

Virtual and physical office environments combined with flexible hours World-class learning and leadership programs Deloitte package - compensation, ongoing training, benefits and discounts Couple your accounting knowledge with your analytical mind to help design and develop game-changing solutions for our clients! What will your typical day look like? Deloitte's Audit & Assurance (A&A) Group is a national practice that offers audit and assurance services across a huge range of sectors and industries. Never stop developing your skills and accreditations (including PCAOB) and take care of high profile clients and complex accounting issues. Every single day is an adventure as you go from leading engagements to crafting and developing solutions for clients. With strong interpersonal skills, you will be a trusted advisor to your clients and able to work collaboratively with your Deloitte peers across Australia. Our twice annual employee review cycle is in place to support your development and reward performance without being limited by tenure in the firm. About the team In Audit & Assurance, our specialist skills empower clients with a clear understanding of their financial position through our 360 degree audit and digital platforms . We don't just understand our clients' businesses and industries, we excavate major opportunities and identify risks beyond traditional financial reporting functions. Our creative team of auditors and accountants is growing more than ever as the world recognises our talent. Deloitte is a global leader in audit and our business has invested over US$1 billion globally in audit transformation, including significant investment in technology and leadership. For Deloitte Australia this investment has been focused on building leading capabilities and contributing to shaping the future of the audit and assurance profession. Enough about us, let's talk about you. We are looking to fill a range of positions, across multiple job levels, and multiple locations so why not talk to us about what you're looking for. Ideally you will have: CA qualifications with professional services experience (ideally in a Big 4 or mid-tier firm) Experience in finance, accounting, external audit or a related field Strong experience in finance systems & delivering finance-related projects Exceptional communication and relationship building skills Why Deloitte? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond your borders. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. Next Steps Sound like the sort of opportunity for you? Apply now. #A&A

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Work type
Full-Time
Keyword Match
... a national practice that offers audit and assurance services across a huge range of sectors and industries ... Ideally you will have: CA qualifications with professional services experience (ideally in a Big 4 or mid- ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Audit Contractor - External Audit

KPMG

Fixed-Term Audit contract opportunity with a leading global firm that could lead to further employment opportunities Immerse yourself in an inclusive, diverse and supportive culture Commence start of January 2021 What we offer: Passionate people with a social conscious The chance to travel (domestic/international) Flexible working hours Energetic and talented teams Environments to challenge the status quo A variety of project management teams Multiple social events to meet new people Consistent technological advancements KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. We currently have an exciting opportunity to join our External Audit team on a short term contract basis. This fantastic opportunity could lead to an extension or permanent role in future. Your Opportunity As an Auditor at KPMG, you will be key support to our team during peak season and will conduct external audits and take an in-charge role on engagements as needed. With positivity, enthusiasm and commitment, you will work to a fast pace and achieve client deadlines. Your duties and responsibilities as an Audit Contractor will include but not be limited to; Preparing audit working paper files Conducting external audits and leading teams in this regard. Developing and maintaining relationships with clients Coaching and developing junior staff accountants. Identifying business development opportunities Representing KPMG externally by engaging in the community How are you Extraordinary CA / CPA qualified (or equivalent) Track record of performance with audit experience from a professional services environment Excellent communication and interpersonal skills with enthusiasm and drive Ability to build strong relationships within teams and with clients This audit contract is a fantastic opportunity for an immediately available audit professional keen to further their experience within a major professional services firm The KPMG Difference We offer rewarding careers for outstanding professionals, ongoing learning and development opportunities, a collaborative and inclusive culture, and flexible and agile work practices that focus on our people's wellbeing to drive innovation and entrepreneurship. We also believe that our business plays a distinct and vital role in helping solve important social and environmental issues; and use our unique skills and expertise to help create positive and lasting impacts for our communities. Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... new people Consistent technological advancements KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Production Team Member - Weekend Shift

PepsiCo - ANZ

At PepsiCo Australia & New Zealand, our people are the key to our success. It is because of our people that PepsiCo is able to manufacture products that are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world! So, apply now to be a part of the winning team that produces much loved brands in Australia like Smith's, Pepsi Max, Red Rock Deli, Sakata, Twisties, Gatorade and Sunbites. This is your opportunity to join an award-winning manufacturing team at a site that is ranked within the top 5% of PepsiCo plants globally! We take our work seriously and are dedicated to delivering our much-loved brands to our consumers without compromising on quality. It is crucial for us to ensure we have the right people within our business. We have several vacancies, at our Regency Park snacks plant, for Team Members to join our Weekend Crew for day or night shift. You will play a key role in running our Red Rock Deli, Smiths, Doritos and Twisties production lines. We are looking for our next generation of team members who are looking for more than just a job! Please rank your preferred shift in your application. The hours of operation for our weekend shifts are: Weekend Night Shift: 1800 Friday - 0600 Saturday, 1800 Saturday - 0600 Sunday, 1800 Sunday - 0000 Midnight. Weekend Day Shift: 0600 - 1800 Saturday, 0600 - 1800 Sunday **Please note that training for the weekend shift will take place on day or afternoon shift during the week ** Key responsibilities include Advanced packaging machine equipment operations and cleaning Sanitising machines and production area Advanced production line management Preparation and completion of accurate records Equipment calibration and monitoring. Commitment to quality assurance. We're looking for our next generation of team members with the following skills/experience A good mechanical aptitude A strong attention to detail A flexible approach to ensure the job gets done right the first time Commitment to achieving team goals See yourself as a motivated individual with a hunger to progress your career. Shortlisted candidates will be required to complete a video interview in your own time followed by a face to face interview with our Talent Acquisition and Production Teams. Onsite benefits include Staff parking, vehicle leasing plan, onsite health professional, access to the PepsiCo Extras program and endless career development opportunities with an iconic Multi-National Company! Due to the volume of applications received only successful candidates will be contacted. Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ Regency Park team. Who knows where it might lead. To find out more about PepsiCo Australia & New Zealand and exciting career opportunities, visit our website www.pepsicojobs.com At PepsiCo, we believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within and encourage people from all backgrounds to apply.

Read More
Work type
Full-Time
Keyword Match
At PepsiCo Australia & New Zealand, our people are the key to our success. It is because of our people that PepsiCo is able to manufacture products that are enjoyed by consumers more than one billion times a day in more ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
SA > Adelaide

Production Team Member - Afternoon & Night Shift

PepsiCo - ANZ

At PepsiCo Australia & New Zealand, our people are the key to our success. It is because of our people that PepsiCo can manufacture products that are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world! So, apply now to be a part of the winning team that produces much loved brands in Australia like Smith's, Pepsi Max, Red Rock Deli, Sakata, Twisties, Gatorade and Sunbites. This is your opportunity to join an award-winning manufacturing team at a site that is ranked within the top 5% of PepsiCo plants globally! We take our work seriously and are dedicated to delivering our much-loved brands to our consumers without compromising on quality. It is crucial for us to ensure we have the right people within our business. We have several vacancies, at our Regency Park snacks plant, for Team Members to join our Afternoon or Night Shift Crews. You will play a key role in running our Red Rock Deli, Smiths, Doritos and Twisties production lines. We are looking for our next generation of team members who are looking for more than just a job! Please rank your preferred shift in your application. Afternoon Shift - 1400 - 2230 Night Shift - 2200 - 0630 **Please note that training for the weekend shift will take place on day or afternoon shift during the week ** Key responsibilities include Advanced packaging machine equipment operations and cleaning Sanitising machines and production area Advanced production line management Preparation and completion of accurate records Equipment calibration and monitoring. Commitment to quality assurance. We're looking for our next generation of team members with the following skills/experience: A good mechanical aptitude A strong attention to detail A flexible approach to ensure the job gets done right the first time Commitment to achieving team goals See yourself as a motivated individual with a hunger to progress your career. Shortlisted candidates will be required to complete a video interview in your own time followed by a face to face interview with our Talent Acquisition and Production Teams. Onsite benefits include Staff parking, vehicle leasing plan, onsite health professional, access to the PepsiCo Extras program and endless career development opportunities with an iconic Multi-National Company! Due to the volume of applications received only successful candidates will be contacted. Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ Regency Park team. Who knows where it might lead. To find out more about PepsiCo Australia & New Zealand and exciting career opportunities, visit our website www.pepsicojobs.com At PepsiCo, we believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within and encourage people from all backgrounds to apply.

Read More
Work type
Full-Time
Keyword Match
At PepsiCo Australia & New Zealand, our people are the key to our success. It is because of our people that PepsiCo can manufacture products that are enjoyed by consumers more than one billion times a day in more than ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
SA > Adelaide

Control Systems Engineer

PepsiCo - ANZ

PepsiCo Australia & New Zealand is home to some of the world's most trusted brands such as Smith's Chips, Red Rock Deli, Sakata Rice Crackers, Pepsi Max and Gatorade! We are a progressive and people-focused business, and believe our diverse workforce is the key to our success. Because we value our employees and their families, we offer an agile and flexible working environment with an emphasis on work life balance and health, as well as plenty of learning opportunities and room to grow your career. This position will place you as the primary point of reference and support for all control systems related responsibility on the site. You will work to ensure effective plant equipment efficiency by developing and implementing strategies, processes and completing projects that advance the sites automated control systems and proactive maintenance strategies. Key accountabilities: Improve plant capability, safety and reliability by resolving operational issues and improving proactive maintenance systems Evaluate, plan, co-ordinate and implement systems projects managing to budget and schedule The continuous reduction in engineering downtime Actively support Workflow process to eliminate failures at the source Site reference point for all control systems issues + technical reference and support for PANZ business Site reference point for all electrical integrity and compliance issues Development of the site's control systems capability through training, coaching and mentoring of the site's electrical personnel in controls technology Provide Electrical engineering/control system expertise to all departments as required Ownership of the site control system back-up process and support structure. Qualifications / Requirements: Highly developed problem troubleshooting skills Strong analytical and planning skills Proven ability to set and gain commitment to targets and deadlines Well-developed PC skills, desirably with exposure to AutoCAD, Microsoft applications and SAP Effective people management and leadership skills Electrical Engineering qualifications relating to control system theory and application, preferably at degree level Formal training in Allen Bradley PLC and Panelview programming Wonderware Software Windows Server and MS SQL Server management 3 to 5 years providing control system and/or electrical engineering support in a manufacturing environment Exposure to root cause analysis processes and Continuous Improvement methodologies Proven ability to work with cross functional teams This is an awesome opportunity for someone who is driven by results and looking for a rewarding challenge with one of the largest and most successful FMCG companies in the world. Onsite benefits include Staff parking, vehicle leasing plan, onsite health professional, access to the PepsiCo Extras program and endless career development opportunities with an iconic Multi-National Company! Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ Regency Park team. Who knows where it might lead. To find out more about PepsiCo Australia & New Zealand and exciting career opportunities, visit our website www.pepsicojobs.com . At PepsiCo, we believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within and encourage people from all backgrounds to apply.

Read More
Work type
Full-Time
Keyword Match
PepsiCo Australia & New Zealand is home to some of the world's most trusted brands such as Smith's Chips, Red Rock Deli, Sakata Rice Crackers, Pepsi Max and Gatorade! We are a progressive and people-focused business, ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
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Customer Support Assistant Longreach

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Monday 12-4pm Wednesday 12-4pm Thursday 12-4pm Friday 12-4pm What will you do? As a Customer Support Assistant you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... a culture of integrity and accountability by placing the customer at the centre of everything we do. See ... we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
WA > Goldfields & Southern WA

Customer Consultant - Port Hedland (part time)

Bankwest

You're a passionate customer service professional looking for the next challenge We are a customer and community focused network of branch colleagues Together we can provide excellent experiences that matter We are looking for a passionate customer service professional to join us as a part time Customer Consultant at our Port Hedland branch. The role is Monday, Wednesday and Friday, 8 hours per day. Do work that matters As a Customer Consultant you will be the first point of contact within our Bankwest branches, and will be looked upon as a "solutions experts". During your time in the role you will have an opportunity to impact the customer experience by holding meaningful needs based conversations and providing outcomes that will improve the financial wellbeing of our customers and communities. Day to day you will be responsible for: Using active listening skills to uncover customer needs and goals Providing customer solutions that are in line with individual needs and goals Meeting and greeting customers when they arrive in our branches Helping customers with their transactions at the teller bay Providing customers with guidance when using Bankwest systems and equipment within the branches We're interested in hearing from people who have: Experience in a customer service role which has allowed you to build rapport and work with customers to achieve their goals Excellent active listening skills A passion and sense of enthusiasm for providing excellent customer service Please note that if you are the successful candidate you will be required to complete eight weeks of full time training, and you will be required to travel to Perth for one of those weeks. You can be you At Bankwest, we attribute our ongoing success to our customer-focused people and vibrant culture. We promote flexibility to balance your work and home life and ensure you achieve your career goals and personal needs. Bankwest is adopting new ways of working and embracing new technologies to meet rapidly changing customer needs in today's digital economy. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... achieve their goals Excellent active listening skills A passion and sense of enthusiasm for providing excellent customer service Please note that if you are the successful candidate you will be required to complete ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
VIC > Melbourne

Claims Service Consultant - Motor Warranty

Allianz

Allianz is the home for those who dare to challenge business as usual. We are looking for a customer centric professional with a high attention to detail to join us and contribute to our high performing team. As a Motor Warranty Claims Support Consultant you will support the Motor Warranty Claims team by assisting with claims related administration and incoming customer service queries. Based directly above Melbourne Central Station right in the heart of the CBD, this is a permanent fulltime role with opportunities to grow your career within a business with over 85 million customers across 70 countries worldwide. Your responsibilities in this role include: Customer queries relating to payments and general inquiries Correctly allocating claims related information to portfolio manager Representing Allianz to commercial customers through invoice follow up Handling lodgement and liability decisions relating to Tyre and Rim claims Keying payments for authorisation To be considered for this role it is essential that you: Must be a Fully qualified motor mechanic Have excellent relationship management skills and negotiating skills Possess a high attention to detail and the ability to multitask in a fast paced environment Are able to provide technical support to agents and internal employee. If you are looking to be challenged in your role, have opportunities for career development and be secure in your future as part of a strong global business, apply today and see where a career at Allianz can take you. About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. When you join Allianz, you'll become part of a strong global insurer, helping to protect over 3 million Australians. We foster an environment of personal growth, so you feel safe to try, share, fail, learn and grow. We value diverse thinking where your ideas and innovative mindset are welcomed and encouraged. As a member of the Allianz family, you'll be supported to reach your full potential to grow an enriching career. Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

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Work type
Full-Time
Keyword Match
... challenge business as usual. We are looking for a customer centric professional with a high attention to detail to ... claims related administration and incoming customer service queries. Based directly above Melbourne ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Customer Experience Officer

Transdev Australasia

Part of a team supporting our community At the heart of customer interaction Playing an important part in how our city comes to life About Transdev Transdev is a world leader in the operation of passenger transport services. We operate in 19 countries around the world, with 83,000 employees and manage 41,000 vehicles. We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. The work you carry out at Transdev touches the lives of your family, friends and future generations alike. The role As part of the broader Communications team this role will be at the heart of our community and central to improving our customer experience. Whether it's via the phone or written communication, this role will be all about the customer and how you respond to the challenges that each day brings. What you bring In addition to your passion for delivering excellent customer service, you will thrive on turning a dissatisfied customer into a satisfied customer. You will be passionate about resolving each enquiry in a timely manner and possess the ability to work under pressure without affecting the quality of your work. Experience utilising CRM systems is highly regarded. The benefits for you In return, we offer competitive pay and benefits and a positive culture that embraces diversity and employee feedback. We genuinely invest in our people and the work you carry out at Transdev touches the lives of your family, friends and future generations alike. Working in a growing, global business will provide diverse career experiences for you to make your mark, push boundaries and reach your maximum potential. Our values and beliefs The work we carry out at Transdev touches the lives of our families, friends and future generations alike. Contributing to our growing, global business means you can make your mark, push boundaries and reach your maximum potential. As an equal opportunity employer, we are committed to reflecting the diversity of the communities we serve. We support applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTI, people with disabilities, religious beliefs, and ethnicity. Our recruitment process We have an uncompromising attitude to the safety of our employees, client and customers so our recruitment process may include medicals, drug & alcohol testing, police checks, licence checks and right to work checks. By submitting your personal information to Transdev you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy Interested? If you're as passionate about delivering unparalleled service as we are then click the 'Apply now' button to go to our Transdev careers website and complete your application form online. Please contact leanne.garland@transdev.com.au for additional information.

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Work type
Full-Time
Keyword Match
... you bring In addition to your passion for delivering excellent customer service, you will thrive on turning a dissatisfied customer into a satisfied customer. You will be passionate about resolving each enquiry in a ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Other Regions QLD

Customer Support Assistant Longreach

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Monday 12-4pm Wednesday 12-4pm Thursday 12-4pm Friday 12-4pm What will you do? As a Customer Support Assistant you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Part Time
Keyword Match
... culture of integrity and accountability by placing the customer at the centre of everything we do. See ... we're putting our customer's needs first. Whether you're passionate about customer service, driven by data ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Other Regions NSW

Customer Support Assistant Broken Hill

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Tuesday to Friday 9-30am to 1-30pm (16 hours pw) What will you do? As a Customer Support Assistant you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Part Time
Keyword Match
... a culture of integrity and accountability by placing the customer at the centre of everything we do. See ... we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Customer Experience Representative

Sydney Water

Customer Experience Representative $64,201.66 base salary + Super + Leave Loading Parramatta location - near train station Fixed term roles available- 6 months A fantastic opportunity is now available within the Customer Hub's Customer Experience Team. We are looking for people who want to deliver quality customer experiences for our customers. We need enthusiastic people who have exceptional eye for detail with administrative and data entry tasks. Responsibilities and Duties: Playing a key role for Sydney Water by problem solving and working to keep repeat customers happy You will have a strong command of the company's customer service policies Work with management to become well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers Skills and Qualifications: Experience in retail, banking/insurance, call centre or related business services Good level of computer literacy, MS office, CRM (oracle, sap, Siebel) Strong Communications skills both written and verbal Please see the position description for the roles full accountabilities. Closing date: Sunday 6th December 2020 As Australia's largest water and wastewater service provider we foster an environment of internal mobility opening some great career opportunities for you. We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing, so we are changing too. Our people and their jobs are as diverse as the communities we serve. You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information, you can contact As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire's Terms , Privacy Policy and Sydney Water's Privacy Collection Statement - Job Application

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Work type
Full-Time
Keyword Match
... for Sydney Water by problem solving and working to keep repeat customers happy You will have a strong command of the company's customer service policies Work with management to become well-trained in product knowledge ...
5 days ago Details and apply
5 days ago Details and Apply
NSW > Sydney

Delivery Lead Beneficiary Services

MLC

About the Role The purpose of the Delivery Lead, Wealth Remediation Support Centre (WRSC) Beneficiary Services is to oversee the Beneficiary Services teams to ensure all processes are performed to the highest customer experience, in accordance with our regulator commitments, obligations and within SLA. The Delivery Lead, Beneficiary Services will manage the back-office function, ensure that business processes are carried out, whilst managing risk and minimising losses. This Delivery Lead, Beneficiary Services is responsible for complex, sensitive processes that impact beneficiaries of deceased estates impacted by remediation and up to 35 second level reports. The Wealth Remediation Support Centre is a high organisational priority with strong executive oversight and sponsorship. Your key responsibilities will include: Providing continual monitoring, coaching, upskilling and training to develop a multidisciplinary team that meets our customer demands in line with our KPI's and SLA's. Effectively manage the activities related to the processing of deceased estate cases across the Wealth Complex Client Remediation portfolio. Ensure customer (clients, advisers, beneficiaries and third parties) queries received from the front line are handled in a timely and appropriate manner. Identify and implement opportunities to enhance the customer service experience and optimise operational effectiveness within in the Beneficiary Services teams. Manage and monitor agent adherences to schedules, productivity, maintain quality standards and provide technical guidance to resolve issues promptly. Inspire a high performance team culture through values based leadership. Central point of contact to ensure smooth liaison with Wealth Complex Client Remediation events, stakeholders and 3rd parties. Remain up-to-date with industry and regulatory developments and best practices in this area. Set and maintain performance metrics, carry out regular assessments and prepare reports. About You Key skills and experiences required will include; Extensive experience in Banking or Wealth Operations Environment at the management level Full knowledge of KYC including AML, CFT, and sanctions Management of conflict, negotiation techniques, difficult conversations Superior written communication skills with the ability to create documentation based on the audience Strong interpersonal skills, with the ability to communicate with various level of internal and external stakeholders Attention to detail with the ability to distil key messages and bring insights Ability to respond quickly to change and adopt a flexible/innovative approach to problems and opportunities About Us At MLC Wealth, we believe success comes from our people. We're committed to supporting our people as you help us build a business and culture that affects positive change for our clients - and for the community too. If you're ready for the next step, apply today ! The Benefits From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. For more information please visit here . To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

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Work type
Full-Time
Keyword Match
... manner. Identify and implement opportunities to enhance the customer service experience and optimise operational effectiveness within in the Beneficiary Services teams. Manage and monitor agent adherences to schedules ...
2 days ago Details and apply
2 days ago Details and Apply
NSW > Sydney

ITS Service Support Consultant (Contract)

Deloitte

Work in a highly innovative and transformative business Mentoring programs - receive support and coaching to progress your career Work-life balance with access to flexible work arrangements The Information Technology Services team is looking for the right candidate to join our dynamic and experienced team in a 6-month contract role. The successful candidate will be required to be highly focused and self-motivated to drive personal growth as well as team goals. What will your typical day look like? The ITS Service Support Consultant is responsible for monitoring all incidents, tasks and requests escalated to the National Service Support queue within the IT Service Management system. You will also ensure all issues are addressed within agreed Service Level Agreements (SLAs). You will manage various end-user equipment such as laptops, tablets, desktops, printers, and also manage applications such as Windows 10, Office365, and JAMF. You will maintain Incidents/Tasks & Assets within the ITSM ServiceNow tool and manage Mobile Devices via Mobile Device Management software. You will setup IT requirements for New Starters/Bulk group in-takes of practitioners joining the firm, and provide remote support via LogMeIn, Windows Remote Assistance, etc. Being successful in this role requires self-motivation, discipline, energy, customer focus, being an excellent communicator and strong team player and driven to providing operational and service excellence. It is essential that you are a high performer, are results driven and work well within a physical on-site team environment. About the Team You will be part of an inclusive wider team that provides high quality, hands-on, IT support to Deloitte Australia internal practitioners. It includes the hardware and software support of notebooks, unified communication devices, mobile devices and wireless network technologies. Enough about us, let's talk about you. You will have a competent level of knowledge and experience in a technical customer support role, with the ability to work unsupervised to provide an exceptional customer service experience and operational excellence. You have excellent communication and interpersonal skills enabling you to interact effectively with practitioners at all levels, and the ability to effectively manage and resolve problems within outlined timeframes meeting SLAs and KPIs. You have a team focus and a demonstrated ability to guide non-technical practitioners on technical concepts & procedures. You have experience in the Microsoft product suite including Windows 10 and Office 365, and experience supporting Apple MacBook & Mobile Devices (JAMF certified desirable). You have the flexibility to work outside of normal business hours as/when required. Experience in ServiceNow case management tool is desirable, as well as having ITIL certification/experience. Why Deloitte? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. Next Steps Sound like the sort of role for you? Apply now using the link provided. By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally. Deloitte is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.

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Work type
Full-Time
Keyword Match
... support role, with the ability to work unsupervised to provide an exceptional customer service experience and operational excellence. You have excellent communication and interpersonal skills enabling you to interact ...
1 day ago Details and apply
1 day ago Details and Apply
VIC > Melbourne

Client Service Officer

Citi Australia

The role of the Client Service Officer is to provide a pro-active customer service experience to all Citi's domestic and international clients covering both investor and intermediary client types in support of both Australian and New Zealand markets and extending to global markets. They are required to meet the SLA turn around in responding to all incoming queries received by telephone or email. Client associates also face off to local and regional Client Executives as well as Regional Global Window operations in servicing client's needs across trade support and corporate actions. KEY ACCOUNTABILITIES To receive and distribute all incoming client inquiries for the department and monitor responses to ensure accuracy and adherence to our communication and service standards Record all incoming queries in the Enquiry Database system Provide CDS (Citidirect for Securities) level 1 support for all clients Within the group, prepare and manage client credit requirements for each settlement day in conjunction with the a/c management, risk and credit teams Monitor all settlement systems to ensure all issues are escalated and resolved without client impact Monitor and calculate client's stock positions where necessary The preparation of weekly/monthly client service reports for presentation in client service meetings with operations management and the account management team Maintain all client signatory lists, standing instructions and service standards to ensure the information is kept up to date Participate in all new client take on's to ensure a smooth implementation Communicate any cross selling opportunities to the Account Management Team in dealings with clients Conduct regular client service calls and prepare and distribute call reports Participate in system testing and process improvement projects Manage receipt and distribution of incoming client instructions by facsimile and MT599 SWIFT Escalate client issues to supervisors and managers where necessary Providing effective backup and assistance to other team members within the group. This includes support for processing of equities, managed funds, A&T, cash, corporate actions as well as private equity transactions Within the group, assist with the preparation and distribution of daily, weekly and monthly MIS for distribution to local and regional senior management Design and maintenance of procedures and documents pertaining to client service and settlement processing Participate in teams cross training programs as required to further develop own skill-set and be able to provide support to other teams as required. This incorporates performing duties on NZ client service desk as well as night desk support. Proactively work with other internal Citi teams to ensure understanding of changing client requirements and needs Be able to understand, explain and guide clients through basic and complex corporate action events. Work with our Corporate Actions team to ensure event information and requirements are client friendly while not adding additional risk to Citi Be able to understand, calculate and explain to clients any tax withheld on income payments QUALIFICATIONS / EXPERIENCE REQUIRED Qualifications Securities Institute (SIA) or tertiary qualifications preferred but not essential. Description of minimum work experience required for this role Minimum of 2 years Settlements / Client Service experience , gained within a broking or custody environment ------------------------------------------------- Job Family Group: Operations - Transaction Services ------------------------------------------------- Job Family: Securities and Derivatives Processing ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Full-Time
Keyword Match
... Officer is to provide a pro-active customer service experience to all Citi's domestic and international clients covering both investor and intermediary client types in support of both Australian and New Zealand markets ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Senior Legal Counsel - Financial Services Contracts

Bankwest

Permanent, part-time role (4 days per week) We are open to candidates from any Australian location Ability to work remotely See yourself in our team: Our Banking Legal team has a deep partnership with the Retail Banking Services (including Bankwest) and Business Banking (including CommSec) teams and is a key enabler for the business delivering quality outcomes for their clients. Our broader Legal Services is part of Legal and Group Governance. Everything we do reflects our Unifying Intent, namely that we exist to help the organisation arrive at simpler, better outcomes. Our success is built on trusted partnerships, curiosity and quality insights. Do work that matters: You will play a key role delivering high value strategic legal services to the Retail Banking Services (including Bankwest), Business Banking and Enterprise Services business units in relation to: Drafting and negotiating a wide range of contracts, with a focus on technology-related and general procurement agreements Advising on privacy, data and cyber security matters, including use of cloud-based services. Providing risk management and contract management advice, including in relation to large scale technology implementations Digitisation of services, including via online and mobile applications, preferably in a banking services environment. We're interested in hearing from people who have: Minimum 7 years PQE Law degree and Australian admission to practice Strong experience in drafting and negotiation of a broad range of technology and general procurement contracts, preferably both in a top tier law firm and in-house Experience in banking law will be highly regarded, preferably both in a top tier law firm and in-house Excellent legal technical skills including the ability to quickly grasp, negotiate and resolve issues across a range of matters, and provide succinct advice Sound knowledge of Australian laws and current issues applying to procurement, technology and banking Experience in legal issues arising from digital initiatives and digital banking, including fintech developments. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Full-Time
Keyword Match
... developments. Whether you're passionate about customer service, driven by data, or called by ... , and energy. One where making a positive impact for customers, communities and each other is part of our every day ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Customer Experience Manager - NSW

Zenitas Healthcare

Who We Are Zenitas Healthcare is a community-based healthcare provider. We help our clients and communities live heathier and happier lives, so they can thrive. We offer community-based healthcare in primary care, allied health, homecare and mobile health and for all ages and life stages. We have grown through acquisitions of like-minded, customer-focused businesses which includes: Accommodation & Care Solutions (ACARES) Australian Home Care Service (AHCs) Comrec Orion Services We provide personal and aged care, disability services and accommodation, general practice medicine, physiotherapy, occupational therapy, podiatry, speech pathology, and dietetic services. The Opportunity As a Customer Experience Manager, you will be responsible for generating, nurturing and converting leads through highly developed relationship management skills in a NSW region, and being an outstanding brand ambassador. The role will assist in converting Zenitas' Aged and Disability Care strategic priorities into action across Australia; working closely with the GM, Clinical network, CEM network and Service Delivery team to be responsive to new clients. Each day may be different, but your core responsibilities will include: Developing sales plans to achieve targets, including identifying target groups, tactics and timelines Be responsible for identifying, triaging, assessing and onboarding clients ensuring a positive first experience Establish and maintain membership of/or network with relevant professional groups, attends seminars and conferences, and participate in industry associations Generate, nurture and convert leads through planned sales and marketing initiatives, including community events and build and maintain strong local community referral networks About You We are looking for a client focused and resilient team player with excellent problem-solving skills. Our ideal candidate will be a value driven person with a positive can do attitude and a good knowledge of disability and aged care sector (NDIS, Aged Care services and packages, individual support funding and other community services etc.) To do well in this role you will also have: Previous experience in a sales/business development position Knowledge of the health sector and in-home health service opportunities is highly desirable Excellent communication skills, interpersonal skills and consultation skills Great ability to build connection with clients in order to provide personalised solutions to them Good computer skills and ability to travel across the NSW region What We Offer We believe our people are the key to our success, and we foster a supportive, friendly, and creative working environment. Our human-centric business philosophy also means that we learn from each other, celebrate each other's successes, and achieve great results by working together. We offer you: Flexible working hours and option to work from home Great team environment Full time permanent role Opportunity to gain further training and professional development What's Next If you think this role might be for you, we want to hear from you. Please click apply. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

Read More
Work type
Full-Time
Keyword Match
... pathology, and dietetic services. The Opportunity As a Customer Experience Manager, you will ... closely with the GM, Clinical network, CEM network and Service Delivery team to be responsive to new clients. Each day ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Service Delivery Officer (Bus Depot)

Transdev Australasia

Successfully lead your frontline team to deliver safe, reliable and efficient transport services Join a company committed to the health and safety of all employees and customers Permanent Full-time position | South Granville Depot | Access to personal trainings and developments The Role Located in our South Granville depot, you will support the Service Delivery Manager to ensure timely and reliable bus services are met in a customer-centric environment where safety is of the utmost importance. As a Service Delivery Officer, you will engage and mentor our frontline bus drivers and depot staff in maintaining professional standards of driver performance, service delivery and contribute to improvement initiatives. What you bring To excel in this role, you must possess at least 2 years of industry experience or relevant experience in frontline staff management in a busy operational environment. You will have strong verbal and written communication skills and the ability to prioritise and multi-task confidently across a variety of systems It will be advantageous if you have a relevant tertiary qualification in transport, business or related discipline, Interested? If you're passionate about delivering unparalleled service as we are then click the 'Apply Now' button to go to our Transdev careers website and complete your application form online.

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Work type
Full-Time
Keyword Match
... Located in our South Granville depot, you will support the Service Delivery Manager to ensure timely and reliable bus services are met in a customer-centric environment where safety is of the utmost importance. As a ...
11 hours ago Details and apply
11 hours ago Details and Apply
VIC > Bendigo & High Country

Customer Insights Manager

Viva Energy

About us Viva Energy Australia is one of Australia's leading energy companies. We enable mobility and help people reach their destination. Our customers use our fuels, lubricants and speciality products to keep Australia moving. Viva Energy Australia supplies almost a quarter of Australia's petroleum products to commercial and retail customers nationally and we are the Licensee of Shell in Australia, a consumer brand you will recognise and know. About the role Fabulous opportunity for a commercial savvy Insights expert to own and lead the consumer marketing insights and planning agenda. You will be designing and delivering a comprehensive program of market research designed to inform our customer led retail strategies and anticipate future needs. In this role you will; Deliver action oriented reporting suited to a fast moving, dynamic retail category that demonstrates a passion and drive for great customer experience Ensure key business projects are informed by the 'voice of the customer' and build total business understanding of consumer behaviour across all physical and digital touchpoints Support the development of a marketing intelligence system harnessing customer data to inform our acquisition and engagement programs About you You will have experience in a customer insights or market research related field (in-house or research agency). Your qualifications and expertise will enable you to demonstrate a deeper understanding in the data, analytics and insights arena and you will easily showcase the following attributes; A passion for the customer, identifying and understanding insights that drive behaviour Amazing communication and presentation skills Demonstrated understanding of qualitative and quantitative market research methods and their application to marketing strategy Demonstrated ability to mine data and insights to identify strategic opportunities for increasing competitive advantage and improving commercial outcomes Strong project based time management skills You will be curious and love solving problems You will have passion for dealing with people, data and to act as a change agent Knowledge / expertise in customer journey mapping and utilization of digital tools such as marketing automation (Salesforce Marketing Cloud) preferred Our Culture 'The Viva Energy Way' is all about living our values and behaviours every day, and working towards our purpose which is to 'help people reach their destination'. We look for people who will live our values - integrity, responsibility, curiosity, commitment and respect. We know our people and culture are core to our success and give us a competitive edge. This is why we describe our company as being driven by people. We believe diversity in the workplace is every bit as important as it is in everyday life, we have been awarded the WGEA Employer of Choice for Gender Equality for the past three years running. We welcome applicants from diverse backgrounds, Aboriginal and Torres Strait Islander people. We recognise that you may have commitments and interests outside of work and offer a variety of flexible working arrangements to ensure your needs and aspirations are supported. Benefits We offer a supportive and collaborative environment, focused on innovation and developing a team of valued, specialised and highly capable professionals. We offer above market superannuation, discount on Fuel and our parental leave provisions are industry leading. How to apply Apply by the link, applications close Tuesday 8th December 2020

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Work type
Full-Time
Keyword Match
... data to inform our acquisition and engagement programs About you You will have experience in a customer insights or market research related field (in-house or research agency). Your qualifications and expertise will ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Customer Research Lead - Canstar Blue

Canstar

Canstar is Australia's biggest financial comparison website. For over 25 years, Canstar has been researching and rating financial and consumer products. We employ over 150 staff with a diverse range of educational and professional backgrounds. We take pride in the cultural and gender diversity of our staff and our ability to offer our people the opportunity to grow and develop their skills as the company grows too. Canstar Blue's research team is responsible for the research of 200+ categories annually. As the Customer Research Lead you'll be responsible for managing the end-to-end consumer research program across Canstar Blue. What Canstar Offers: Supportive and flexible working environment Birthday leave Employee Assistance Program Health & wellbeing program of benefits Fun social club and company culture Training and development opportunities in areas that matter to you What You Will Be Doing: Research and Ratings Coordinate the consumer market research schedule and process for both Australia and New Zealand and ensure that data is delivered in a timely manner Conduct basic statistical analysis of raw data results and prepare documents for the formal Research Committee meetings Contribute towards the planning of the research schedule in order to deliver against both B2B and B2C business objectives Manage external research agencies to ensure delivery of quality and timely data Develop analysis decks leveraging research data for external stakeholders Ensure the continued quality of data outputs and analysis Continuously improving the research business model and growing the return on investment Leadership Lead the Casual Research Assistant in the execution of Canstar Blue Research tasks Develop the capabilities of the Casual Research Assistant through coaching and professional development Be a strong advocate for the quality of the data and the robust results What You Need To Bring To The Role: Minimum 3 years experience in managing research projects and budgets Preference for formal degree in Marketing / Business / Psychology Strong written and verbal communications skills Time management and organisational skills Ability to collaborate with wide range of stakeholders High attention to detail and commitment to accuracy Experience using advanced functionality in Excel/Google Sheets and knowledge of wider Google Suite Experience with Qualtrics would be advantageous Strong understanding of quantitative research methodology What Will Give You The Extra Edge: Experience working in a digital environment highly regarded Experience working in the consumer goods or services industry Prior experience leading a small team Have an agile mindset -adapt to changes and shifting priorities as needed. How Can You Join The Team: If this sounds like you, and you are up for a fresh challenge with a great company, please click apply now and ensure that your CV and cover letter has been uploaded to your profile. Please contact Canstar's Talent Attraction Specialist, Emily Conaghan, via careers@canstar.com.au for general enquiries. Applications close 5pm Friday 18 December 2020 . Supportive and flexible working environment, Training and development opportunities in areas that matter to you, Health & wellbeing program of benefits

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Work type
Full-Time
Keyword Match
... for the research of 200+ categories annually. As the Customer Research Lead you'll be responsible for managing the ... Experience working in the consumer goods or services industry Prior experience leading a small team ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Senior Services Engineer

Lendlease

Lendlease Building is searching for a Senior Services Engineer to join our project delivery team on the HMAS Watson Redevelopment project, the Royal Australian Navy's principal warfare and navigation training establishment, based in Watsons Bay. With a national delivery capability, combined with a sector-focussed approach, Lendlease Building provides innovative and industry-leading project management, design and construction services driven by detailed sector knowledge and experience. Located at the entrance to Sydney's iconic harbour on the South Head, HMAS Watson acts as the Australian Navy's primary maritime warfare training centre and provides a base for the Training Authority Maritime Warfare (TA-MW). This project will see a major redevelopment of the site including new modern Navy training facilities. The Role As Senior Services Engineer, you will play an integral role in managing and resolving the detail design for the complex building services packages across the project, whilst managing subcontractors and service suppliers to deliver a successful construction project. This includes developing and maintaining construction programs, implementing the procurement strategy, value engineering, managing quality and ensuring high levels of Health & Safety at all times. You will be responsible managing the interface requirements between services and building elements including design, coordination, approval, installation, and commissioning and completion requirements of all services disciplines in conjunction with the project team. Requirements Degree qualified in a relevant field of study (Engineering or Construction Management related) Previous experience working on large-scale projects, where you will have managed complex building services packages (mechanical, electrical and hydraulic) Strong communication and leadership skills will be essential as you'll be managing multiple internal and external stakeholder groups Making yourself accountable for driving customer focused outcomes and safety initiatives at all times Benefits Job security with a large pipeline of work Bonus scheme, Employee Share Acquisition program and options for salary sacrificing Career development and growth opportunities Health & Well-being Program We embrace the value of a vibrant and diverse workforce and recognise that out people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower out people and support their individual needs. Inclusion sets us all up for success.

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Work type
Full-Time
Keyword Match
... new modern Navy training facilities. The Role As Senior Services Engineer, you will play an integral role in ... groups Making yourself accountable for driving customer focused outcomes and safety initiatives at ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
QLD > Brisbane

Associate Director - Health, Ageing and Human Services

KPMG

Join our market leading Aged Care & Seniors Living Consulting Practice Immerse yourself in an inclusive, diverse and supportive culture We make a real difference to communities through our social and environmental programs KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. KPMG's Aged Care & Seniors Living practice forms part of KPMG's National Health, Ageing and Human Services (HAHS) team and undertakes detailed research and analysis to underpin effective and informed policy, strategic, and operational decision making by all levels of government and industry. We take a rigorous approach to our work by drawing on a broad range of technical expertise and capability and coupling it with deep sector-specific knowledge and experience. Through this approach, we have the capacity to provide innovative and tailored solutions to our clients. We are currently looking for exceptional candidates to help grow our aged care & seniors living sector focus. You will join a diverse team that includes individuals with a range of expertise in clinical, financial, technology and policy backgrounds to collaboratively deliver innovative solutions to Australia's ageing population challenge. We do this by leading the market through deep sector expertise, extensive networks and a culture of innovation, team work and collaboration. Your Opportunity Your role as an Associate Director in our team will see you: Developing relationships particularly with our non-government clients to understand their challenges and build trust Managing teams comprised of a diverse range of professionals delivering a range of concurrent projects Managing and delivering projects with excellence to address our clients' challenges, including: Conceptualising, scoping and structuring aged care engagements Considering different perspectives to develop innovative solutions to clients' issues Synthesising and analysing findings and presenting them in clear and compelling ways Preparing reports and presentations Contributing to business development activities, including developing and maintaining client relationships, preparing proposals, and contributing to the development of new solutions to address complex problems facing our aged care system Taking a strong focus on continuous professional development with ongoing training and mentoring in one of the world's most respected and trusted professional services firms. Ideally, you have experience with all or some of the following ideally with an-depth understanding of the Australian aged care & seniors living sector: Client centred policy and service redesign Operational improvement Financial modelling and analysis Industry analysis and business strategy development Policy review, reform and evaluation Regulation and industry reform Business cases and feasibility studies Customer experience and marketing Reviews and evaluations of services, programs and policies Digital transformation How are you extraordinary? Successful candidates bring the following experience: Preferably, previous experience within the Aged Care sector, particularly with aged care providers and retirement village operators, and a commitment to promoting better practices in our communities Preferably, previous experience in the development of business cases, strategy and economic modelling and analysis in an Executive, Board and/or Government context Development of solutions to problems to deliver effective outcomes The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience at KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

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Work type
Full-Time
Keyword Match
... forms part of KPMG's National Health, Ageing and Human Services (HAHS) team and undertakes detailed research and analysis to ... studies Customer experience and marketing Reviews and evaluations of services, programs ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
VIC > Melbourne

Consultant - Managed Services - Deloitte Digital

Deloitte

About our team Part Business. Part Creative. Part Technology. One hundred per cent digital. Through 22 studios spread across the globe, we provide clients with a full suite of digital services, covering digital strategy, user experience, content, creative, engineering and implementation across mobile, web and social media channels. Our managed services team within Deloitte Digital is responsible for the development and operations of our clients' enterprise digital solutions. Our team is focused on level three application support across a number of top tier clients. What will your typical day look like? Our focus is on maintaining and improving clients' web solutions while delivering quality technical advisory to clients. Our main priority is to ensure we can always assist and support clients to ensure they can make well-informed business decisions and deliver reliable, valuable informational and transactional services to their customers. Supporting multiple Adobe Experience Manager CMS-based websites for clients Gathering and evaluating requirements needed for enhancements to existing solutions Investigating existing technological implementations to identify root cause of defects Implementing defect fixes and solution enhancements Maintaining and providing advise on the Adobe MarTech solutions for clients Enough about us, let's talk about you. Technical expertise in Adobe Experience Manager, Adobe Campaign (classic and standard), Adobe Target, Bamboo, Jenkins Strong experience in analysing, scoping and completing technical tasks to a high level of quality Clear communicator, able to engage clients directly to clarify requirements, present solutions, and provide technical insight and advice Strong collaborator, able to work with service delivery managers, other engineers, and testers in the process of delivering work to clients Engaged across multiple clients and solutions Why Deloitte Digital? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference, and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. At Deloitte Digital, we are all responsible for challenging the status quo, and bringing innovative and differentiated thinking to everything we do. In this role, you'll be joining a team that creatively works through complex issues to win business and deliver results for clients The minimum salary requirement for this role is $71,500 inclusive of 9.5% superannuation. Next Steps Sound like the sort of role for you? Apply now. By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients and candidates with a consistent & exceptional Deloitte experience globally. #LI-DNI

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Work type
Full-Time
Keyword Match
... make well-informed business decisions and deliver reliable, valuable informational and transactional services to their customers. Supporting multiple Adobe Experience Manager CMS-based websites for clients Gathering ...
5 days ago Details and apply
5 days ago Details and Apply
NSW > Sydney

M&A Transaction Services Manager, Financial Advisory, Sydney

Deloitte

Join Australia's leading, award-winning M&A services business. The strength and depth of Deloitte offering across the M&A spectrum from Lead Advisory through Transaction Services to Post-merger Integration is unrivalled. Imagine yourself thriving in a supportive environment, building on your M&A experience with a diverse range of clients. Are you in? About the team Our supportive team turns clients' frustration into assurance with sophisticated and tailored M&A advice. Our clients include Australian private and listed corporates, global enterprises, private equity firms and Government. Our Sydney based team regularly draws on the capabilities of our colleagues in other parts of M&A and from across the firm to provide multi-disciplinary insights to our clients, supporting them throughout the transaction lifecycle. This is enhanced by our embedded data analytics platform, iDeal, within our core offering that provides detailed insights for both our corporate and private equity clients. What will your typical day look like? As a Manager you will develop an impressive range of commercial consulting skills that will fast-track your career and multiply your options. Benefiting from early client exposure and learning from some of the top practitioners in the field, you will be involved throughout the lifecycle of some of the largest, most complex and high-profile deals in Australia. Our clients are at the centre of what we do. Developing a deep understanding of their business and commercial environment is essential for our success. As such, you will spend time building lasting client relationships based on deep industry knowledge and relevant research. You will also get involved in performing detailed financial analysis and support the development of key documents for a transaction e.g. Transitional Service Agreements, executive board reports and papers addressing a range of strategic issues. Your talent in negotiation and influencing is sure to grow as you participate in business development and relationship building programs. This role will also provide the opportunity to: Lead workstreams and support the delivery of engagements through financial due diligence as well as preparation of data-centric analysis and dashboards Work directly with the Partners in more complex areas of transaction structuring and the accounting and taxation implications of alternate structures Mentor and support the development of junior staff and develop enthusiasm and commitment from teams Set yourself a career path with clear and honest visibility around progression Enough about us, let's talk about you. You are someone with: Experience in performing financial due diligence assignments in a transaction environment or business combination experience gained through the audit of acquisitive businesses Structured thinking style with excellent analytical and financial skills to support complex transactions Sound understanding of accounting principles and concepts Familiar with the M&A process / transaction lifecycle / deal process and various parties within it Articulate communication and confident presentation skills Ability to develop, coach and motivate junior members of the team Ideally a post graduate qualification (e.g. CA, CPA, CFA, MBA or Masters in Applied Finance) Why Deloitte At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia's borders. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. Next Steps Sound like the sort of role for you? Apply now! If you've got any questions or wish to have a confidential conversation about this role, contact our Talent Acquisition team. We'd love to hear from you. By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider. Deloitte is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

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Work type
Full-Time
Keyword Match
... strength and depth of Deloitte offering across the M&A spectrum from Lead Advisory through Transaction Services to Post-merger Integration is unrivalled. Imagine yourself thriving in a supportive environment, building on ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Financial Analyst Managed Services

KPMG

Financial Analyst Managed Services Choose the way you want to work by embracing our flexible work arrangements Make a real difference in your community through our social and environmental programs KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG's Innovation, Solutions & Ventures division ideate, incubate, coordinate and scale new tech-enabled solutions and emerging technology capabilities. The team combines a diverse skillset across data, intelligent automation, emerging technology, product management and innovation to deliver unique solutions to our clients. Our culture is characterised by a start-up mentality combined with professional entrepreneurship. Our team is made up of passionate people who want to deliver value to clients in a new context, in which we connect in-depth specialist knowledge with the latest technological possibilities. We are looking for people who want to take on this challenge with us and are ready to contribute to the growth of the firm. Responsibilities: As a Managed services Financial Analyst your role will include being required to: The delivery and maintenance of capacity planning models for our Remediation managed service Developing pricing models and forecasts for new managed service opportunities Partnering with our Remediation operational delivery team to proactively identify time reporting trends, interrogate team leaders where performance falls outside of tolerance benchmarks and ensure robust time recording procedures. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience should include: • Knowledge of financial reporting • Financial modelling experience, using Microsoft Excel • Experience gained within a managed service or Big 4 consulting firm The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... us and are ready to contribute to the growth of the firm. Responsibilities: As a Managed services Financial Analyst your role will include being required to: The delivery and maintenance of capacity planning ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
QLD > Townsville

Case Manager - Townsville Homelessness Services Hub

Australian Red Cross

Full time Maximum term position until 30 June 2020 Townsville About Red Cross Australian Red Cross is part of the world's largest humanitarian movements seeking to build a better society based on people helping people. Our vision is human dignity, peace, safety and well-being for all. About the role Operating from a strengths based and humanitarian framework, you will assist people to access the homeless service system and support their transition out of homelessness or assist in preventing people from becoming homeless. Service users will benefit from this role's inclusive and person-centred approach whereby the client/consumer is at the centre of planning and delivery. What you will bring Demonstrated experience in case management Proven highly developed organisational and time management skills Excellent records management and general office administration Basic proficiency in MS Office or similar software and experience using databases An employee Blue Card is a mandatory requirement for this role Why work for us? Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further Information To find out more about this role, please refer to the position description or contact Emily Mussap on 07 4795 2980. Position Description Case Manager - Townsville Hub - Position Description.pdf

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Work type
Full-Time
Keyword Match
... system and support their transition out of homelessness or assist in preventing people from becoming homeless. Service users will benefit from this role's inclusive and person-centred approach whereby the client/consumer ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Division Director, Central Services Lead, Operational Risk and Governance

Macquarie Group

The role of Operational Risk in Macquarie is to form an independent view of Macquarie's operational risk profile and effect change in operational risk management and culture across the Macquarie Group, through the continual refinement and implementation of the Operational Risk Management Framework (ORMF). As Central Services Lead, you will work with risk type owners and support the development and implementation of the Material Risk Type Governance Framework (MRTF), and provide oversight to assure Risk Type Frameworks adequately consider potential people, process and system causes of risk events. You will drive a strong risk management culture and provide risk management expertise, independent advisory, and challenge to senior management. You will partner with and support the Central Service Groups and their teams by ensuring processes are adequately assessed to identify potential risk causes, and controls are effectively designed and built to mitigate a failure in people, process, or systems. You will also review and challenge material risk type frameworks owned by the support functions, conduct targeted assurance, monitor trends, and escalate risk concerns as required. You're going to lead the team in reviewing existing and changing activity and provide sign off and approval of key ORMF processes. You will play a key integrator role for all material NFR exposures, events, and decisions aligned to ORMF processes, requiring understanding across risk-types and ability to connect the dots across risks. You will monitor trends, escalating risk concerns as required and provide an integrated, balanced view on the risk profile and emerging trends. You will share learnings across Divisions, risk types, and external sources to inform best-practice risk management. We will expect you to be a strong leader with experience in financial management, operational risk, or assurance within financial services, you will demonstrate a deep understanding of financial management risks, control frameworks, processes and operations and have a strong understanding of effective risk governance and be experienced in the management of material risks. Additionally, you will possess a tertiary degree in finance or a related area. Relevant postgraduate degrees or professional qualifications (CA, CFA, CPA) are desirable in this role. You will have the ability to work both independently and collaboratively within a global organisation to deliver results. You will possess excellent communication skills and an ability to synthesise information to identify themes and priorities for leaders, both in verbal communication and written reports. You will have a strong presence with leadership to drive robust and challenging conversations, with the ability to initiate and lead conversations with business leaders and Risk Management colleagues. An investigative mindset, proactive curiosity and drive to explore where business processes may fail, and with the proven ability to sustain high levels of performance in a fast-paced, output focused environment, along with working knowledge of the regulatory environment in which Macquarie operates will enable you to be successful in this role. About the Risk Management Group The Risk Management Group (RMG) is an independent, centralised unit responsible for ensuring all risk across Macquarie are appropriately assessed and managed. Its divisions include Behavioural Risk, Compliance, Credit, Financial Crime Risk, Internal Audit, Market Risk, Operational Risk, Regulatory Affairs and Aggregate Risk, and RMG Enterprise Support. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need. Find out more about Macquarie careers at www.macquarie.com/careers

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Work type
Full-Time
Keyword Match
... , through the continual refinement and implementation of the Operational Risk Management Framework (ORMF). As Central Services Lead, you will work with risk type owners and support the development and implementation of ...
1 week ago Details and apply
1 week ago Details and Apply
WA > Perth

IT Services - Entry Level ( 2 days/week)

Sage

Overview At sage, we transform the way people think and work, enabling their organisations to thrive. Every day, all around the world, our 13,000 colleagues and local networks of accountants and partners support and enable business builder success. The Opportunity This is a good opportunity for students who wished to gain experience in a IT Services team. This role's responsbility is to maintain and providing IT Support Services. This will give you the experience in deploying hardware and software solutions, supporting colleagues and provide IT support. This is a 6-month contract role and is required to work 2 days per week. Your Responsibilities Install, administer, maintain and support software, hardware Coordinate, configure and deploy IT solutions based on global initiatives and business strategies Escalate issues and incidents effectively as appropriate, liaising confidently with colleagues to clarify details and enable accurate problem definition Required Skills Some experience in IT networks Some experience in troubleshooting hardware and software Strong attention to detail Ability to prioritise effectively Results oriented and highly organised Ability to work on own initiative Self-motivated and driven to succeed Company Information About us People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it! If you would like support with your application (or require any adjustments) please contact us at careers@sage.com for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.

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Work type
Part Time
Keyword Match
... a IT Services team. This role's responsbility is to maintain and providing IT Support Services. This will ... From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow ...
1 day ago Details and apply
1 day ago Details and Apply
VIC > Melbourne

Food Services Assistant

Estia Health

From the elegant paved entry and attractive courtyard gardens, to light-filled living spaces and cosy lounge areas, Estia Health Ringwood reflects the warmth and care that our staff provide to all residents. Our home is easily reached by public transport and is a short drive from hospitals and the vibrant Eastland and Knox shopping areas. About the role Estia Health Ringwood is looking for a Food Services Assistant to join their team on a Part Time basis working across a range of morning, afternoon, evening and weekend shifts. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online learning programs to enhance food safety and hygiene skills Opportunity to progress internally within our kitchen team as a Cook or Chef Feel supported by the Head Chef and our stable kitchen team Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please call email us at ringwood@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Enjoy a work life balance with this Part Time opportunity!, Opportunity for internal progression within the team, Regular training to develop your basic cooking and hygiene skills

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Work type
Part Time
Keyword Match
... the role Estia Health Ringwood is looking for a Food Services Assistant to join their team on a Part Time basis ... in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Manager - Health, Ageing and Human Services

KPMG

Make a significant impact on our health and aged care sector, working with a dedicated team to achieve better outcomes for the wellbeing of all Australians Collaborate with sector and technical experts to grow your knowledge and networks Develop your skills and capabilities in management consulting KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight, and strength of purpose we help our clients solve complex challenges, steer change, strengthen their impact, and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. The National Health, Ageing and Human Services (HAHS) team within KPMG is a highly experienced and motivated group that works in partnership with our health, ageing and human services sector clients to achieve better outcomes for the wellbeing of all Australians. We are looking for a Manager to join our team in Sydney with a focus on supporting work within the health and ageing sectors. Your Opportunity Your role as a Manger in HAHS team in Management Consulting will see you: Developing relationships with our government and non-government clients to understand their challenges and build trust Managing teams comprised of a diverse range of professionals delivering a range of concurrent projects Managing and delivering projects with excellence to address our clients' challenges, including: Conceptualising, scoping and structuring health and aged care engagements Synthesising and analysing findings and presenting them in clear and compelling ways Contributing to business development activities, including developing and maintaining client relationships, preparing proposals, and contributing to the development of new solutions to address complex problems facing our health and aged care system How you are extraordinary You are motivated by a strong sense of empathy and care about delivering great outcomes for clients. Your passion for developing solutions to address the challenges faced by clients and to make a difference to our health and aged care sector will be backed by the following attributes and experience: Highly developed strategic and innovative thinking skills in health and / or aged care policy Tertiary qualifications, preferably at postgraduate level, or experience in a social policy or service delivery environment Demonstrable experience in managing multiple and concurrent projects using project management methodologies Outstanding skills in leading teams, and in working effectively and collaboratively as a team member Honed stakeholder management skills and the ability to adapt, manage and work effectively with people from diverse backgrounds Highly developed writing and reporting skills, including excellent analytical and research skills Prior experience working in environments such as a professional consulting firm, within Government, or in the non-government health and/or aged care sectors across Australia A willingness to travel within Australia. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience at KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

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Work type
Full-Time
Keyword Match
... the most trusted and respected global professional services firms. Through depth of expertise, clarity ... in partnership with our health, ageing and human services sector clients to achieve better outcomes for the wellbeing ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Gold Coast

Food Services Assistant

Estia Health

While only minutes from the vibrant heart of the Gold Coast, Estia Health Mudgeeraba is a rural oasis set on six acres, surrounded by majestic gums and native wildlife. The facility has an elegant and contemporary-feel with modern refurbishments, dedicated to a comfortable lifestyle for all our residents. Parking is available onsite and conveniently located close to local shops and public transport. About the role Estia Health Mudgeeraba is looking for a Food Services Assistant to join their team on a Casual basis working across a range of morning, afternoon, evening and weekend shifts. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online learning programs to enhance food safety and hygiene skills Opportunity to progress internally within our kitchen team as a Cook or Chef Feel supported by the Head Chef and our stable kitchen team Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please call email us at Mudgeeraba@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Enjoy a work life balance with this Casual opportunity, Opportunity for internal progression within the team, Regular training to develop your basic cooking and hygiene skills

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Work type
Part Time
Keyword Match
... the role Estia Health Mudgeeraba is looking for a Food Services Assistant to join their team on a Casual basis working ... in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

AML Analyst, Client Services

MLC

About the Role Reporting into the Manager, AML Client Services our AML Analyst, Client Services is responsible for providing an exceptional client service experience to our internal and external clients. A large portion of this role will be AML/KYC focussed assisting clients with on-boarding and remediation requirements along with any regulatory requests. The clients we support include JANA Implemented Consulting, Advisors, direct investors and Private Equity. Responsibilities also include; Providing an exceptional client experience when answering and responding to Client Service phone calls or emails through the various email inboxes and phone numbers used to support the product offerings Assisting with and managing relationships with JANA, Plum, MLC and Boutique managers On-boarding of new clients including AML/KYC and ECDD requirements Supporting the Senior Analyst who is the point-person for all regulator requests relating to AML/KYC & ECDD within the Client Services remit Work to develop and write Standard Operating Procedures (SOP) and then ensure these are documented and maintained as well as implementing any legislative requirements and changes Assisting with any project initiatives as required; AML specific, while other opportunities may present such as within the legal team and/or compliance About You We are looking for a Client Services Analyst who is a team player, works proactively and who takes initiative & accountability for their work. Our ideal candidate will also have; Tertiary qualifications in finance and/or legal preferred but not necessary. However, a business-related discipline is essential Must have Anti-Money Laundering/KYC experience A demonstrated interest in investments/funds management Some industry experience within an investment management / financial services firm would be highly regarded Must be very capable in Excel - ideally intermediate skill level Understand the demands of working in a highly regulated and compliance-centric environment About MLC At MLC Wealth, we believe success comes from our people. We're committed to supporting our people as you help us build a business and culture that affects positive change for our clients - and for the community too. If you're ready for the next step, apply today ! The Benefits From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. For more information please visit here . To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

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Work type
Full-Time
Keyword Match
... may present such as within the legal team and/or compliance About You We are looking for a Client Services Analyst who is a team player, works proactively and who takes initiative & accountability for their work ...
5 days ago Details and apply
5 days ago Details and Apply
NSW > Newcastle & Hunter

Food Services Assistant

Estia Health

Please note: this role is located at Tea Gardens, NSW. Estia Health Tea Gardens is a modern, recently-renovated residence that offers a stylish, warm and welcoming ambience. Set in a beautiful natural environment, there is a strong focus here on quality care and attention to the individual needs of all our residents. Close to the local shopping centre, bowls club and golf club, this home provides every comfort. From light-filled lounge areas and contemporary décor to tranquil garden settings, our residents enjoy the perfect combination of stylish living and home-like charm. About the role Estia Health Tea Gardens are looking for an experienced Food Services Assistants to join their team on a part-time or casual basis with a variety of shifts available! The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online learning programs to enhance food safety and hygiene skills Opportunity to progress internally within our kitchen team as a Cook or Chef Feel supported by the Head Chef and our stable kitchen team Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please call us on 02 4919 7000 or by emailing us at teagardens@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part-time and casual roles available, Join a supportive and friendly team!, Enjoy working in a beautiful coastal location

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Work type
Part Time
Keyword Match
... Estia Health Tea Gardens are looking for an experienced Food Services Assistants to join their team on a part-time or ... in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability ...
10 hours ago Details and apply
10 hours ago Details and Apply
NSW > Sydney

M&A Transaction Services, Senior Analyst, Sydney

Deloitte

If you are looking for an opportunity to take your career to the next level and gain exposure to the world of mergers and acquisitions then our market leading M&A transaction services team provides you with the perfect opportunity to get involved in a variety M&A transactions. Our team supports some of Australia's most iconic transactions across private equity and corporate Australia. About the team Our M&A Transaction Services team works closely with our clients through the entire M&A lifecycle to deliver due diligence information, financial analytics, advice on transaction related accounting and tax matters and reviewing sale and purchase agreements. Our collaborative team turns clients' frustration into assurance with sophisticated, technology-enhanced and tailored M&A advice. Our clients include Australian private and listed corporates, global enterprises, private equity firms and Government. Our Sydney based team regularly collaborates with colleagues in Deloitte's national M&A practice to deliver multi-disciplinary insights to our clients, supporting them throughout the transaction lifecycle. Our M&A team are always looking for ways to innovate and this includes embedding data, analytics and insight into our diligence processes through our global leading edge data analytics platform, iDeal, which enables us to provide deeper insights into the businesses involved in any transaction and add value beyond the core due diligence advice. What will your typical day look like? As a Transaction Services Senior Analyst, you'll be provided with the opportunity to: Be part of a growing team that is passionate about developing you and your career in M&A transaction services; Partner with leading Australian private and listed corporates, global enterprises, private equity firms and Government departments to execute complex transactions; Work across a wide range of industries, gaining broad experience; Over time develop deep industry specialisation and focus with support to become a market leader in an industry you are passionate about; Team with our global colleagues on significant cross-border transactions, both in-bound and out-bound; Quickly develop a deep understanding of businesses through analysis of historical trading, quality of earnings, cash flow, working capital, net debt, capital expenditure, forecasts and underlying assumptions and drivers of business performance; Evaluate potential synergies and post-merger integration considerations; and Report on potential key opportunities and issues for our clients, including identification of risk or price factors impacting investment decisions as well as areas of opportunity. Enough about us, let's talk about you We are looking for highly motivated people ready to make a change or to progress their career in M&A. Ideally you are an accounting / finance professional with: An Undergraduate degree in Commerce, Finance, Business and/or Accounting Post graduate qualification or currently studying, e.g. CA, CPA, CFA, MBA or Masters in Applied Finance Structured thinking style with focus on detail to support financial analysis required in a complex transaction Exposure to or interest in the broader deal/ transaction process or M&A lifecycle Experience in a finance team (controllers, FP&A, etc.), audit, assurance, financial due diligence or corporate finance Sound understanding of accounting principles and concepts Desire to work as part of a collaborative, successful team and contribute to our innovative, open-minded and inclusive culture A curious mind-set as to the strategic and financial drivers of value Why Deloitte? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia's borders. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. Next Steps Sound like the sort of role for you? Apply now! If you've got any questions or wish to have a confidential conversation about this role, contact our Talent Acquisition team. We'd love to hear from you. By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider. Deloitte is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

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Work type
Full-Time
Keyword Match
... and add value beyond the core due diligence advice. What will your typical day look like? As a Transaction Services Senior Analyst, you'll be provided with the opportunity to: Be part of a growing team that is ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Financial Services Manager - CFO Advisory

KPMG

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG's CFO Advisory practice combines deep industry knowledge with technical accounting and reporting excellence; we partner with CFOs, finance teams and broader business teams to help them meet the challenges of a complex and evolving business environment. Leveraging our firm wide expertise, CFO Advisory offers services including: financial, regulatory and operational process and control assessments/(re)design, finance function establishment, integration, separation and review; performance monitoring; finance project, change management and resource support; transaction structuring and support; and accounting and regulatory standards interpretation and implementation advice. Your Opportunity Due to the continued growth in our CFO Advisory team, we are seeking an experienced Manager to join our Sydney practice, offering you the opportunity to assist senior team members in the delivery of CFO Advisory services to clients in the banking and wealth management sectors. You will help strengthen and broaden our relationships and support and drive our strategy by: Managing the delivery of complex projects including project management, key client deliverables, drafting client reports and presentations, liaising with senior leadership and external advisors Managing the implementation of new regulatory reporting requirements with our clients. This includes interpretation of the requirements, analysing and sourcing required data, ensuring the data is effectively governed and establishing processes and controls that will enable high quality reporting to be produced Assisting our clients design and implement governance frameworks across their end to end financial and regulatory processes that embeds clear accountability and ownership within their organisations Analysing risks and designing controls across complex business processes as our financial services clients transform their businesses following the Royal Commission Simplifying highly complex business situations and strategies to identify key issues and priorities and effectively and efficiently manage multidisciplinary teams to deliver innovative solutions for clients Building and maintaining key client relationships, identifying opportunities for continued growth, developing propositions and contributing to business development initiatives How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include: CA (or equivalent) qualifications with a strong accounting and/or audit and assurance background with approximately 5+ years of relevant business experience gained in Professional Services or industry Strong understanding of APRA and ASIC reporting requirements, potentially with experience in implementing reporting changes An understanding of data governance concepts (such as data quality, lineage, transformation) A commercial and analytical mindset with complex problem solving skills Well-developed written and verbal communication skills, including the ability to influence and present your ideas with impact to clients and other key stakeholders Experience in leading teams and providing training and guidance to build performance Project management skills including experience in making strategic decisions across multiple engagements The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index(AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency(WGEA) annual index. Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

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Work type
Full-Time
Keyword Match
... our Sydney practice, offering you the opportunity to assist senior team members in the delivery of CFO Advisory services to clients in the banking and wealth management sectors. You will help strengthen and broaden our ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Manager - Associate Director - Transaction Services

KPMG

Managers & Associate Directors - Transaction Services Market leading Big four - a place to grow & develop We'll have you working with Australia's most respected companies from day one Immerse yourself in an inclusive, diverse and supportive culture KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Business today is under more pressure than ever to deliver better, lasting results for stakeholders. In KPMG's Deal Advisory business , we think like an investor, looking at how opportunities to buy, sell, partner, fund or fix a company can add and preserve value. Today's deals do not happen in a vacuum. KPMG's integrated team of specialists work at deal speed to help find and drive value throughout the deal and transformation lifecycle. Our market leading Transaction Services team has extensive experience in providing financial due diligence and other deal related services to help clients assess, plan and manage acquisitions, mergers, divestments and initial and secondary debt and equity offerings. Your New Role We now have an opportunity for experienced individuals to join the team in a range of positions across Executive, Manager & Associate Director levels. This is an excellent opportunity to join one of the leading corporate advisors in Australia and to develop your skills in a diverse range of industries. Having worked within a professional services firm or corporate environment, you will be involved in and run end-to-end projects in relation to: Financial due diligence Vendor assistance Vendor due diligence Capital markets reporting Synergy assessment Sale and Purchase Agreement support Integration assistance You bring to the role Degree in Commerce or Finance and a professional accounting qualification Strong technical skills backed by a commercial flair and ability to interpret financial models Experience of data & analytics in a deal context The ability to build robust relationships at all levels, internally and externally A desire to contribute to team success along with a motivated and dedicated work ethic The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

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Work type
Full-Time
Keyword Match
... part of a global network providing extensive services across a wide range of industries and ... diverse range of industries. Having worked within a professional services firm or corporate environment, you will be involved ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Sunshine Coast

Food Services Assistant

Estia Health

From the moment you arrive, Estia Health Nambour surrounds you with the ambience of a luxury tropical resort - from its large bay windows, dedicated spa room and fitness centre to its light-filled lounge areas and tasteful décor. Situated on a quiet residential street, the residence is close to public transport, shops and many local amenities including the hospital, RSL and sporting facilities. About the role Estia Health Nambour are looking for an experienced Food Services Assistant to join their team on a Part Time basis working a range of morning, afternoon and evening shifts. Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online training sessions to enhance basic food hygiene skills Opportunity to progress internally into a Cook or Chef role Involvement in quarterly masterclasses with Cooks Flexibility to work across a number of our homes Join one of Australia's leading aged care providers in one of the fastest growing industries Direct support from the Head Chef and kitchen team Annual Flu Shot provided Join us! If you would like to know more, please email us at Nambour@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part Time role - Morning and Afternoon shifts, Regular toolbox talks to enhance basic food and hygiene skills, Close to public transport, shops and many local amenities

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Work type
Part Time
Keyword Match
... role Estia Health Nambour are looking for an experienced Food Services Assistant to join their team on a Part Time basis ... in the hospitality team, our Food Services Assistants are responsible for providing residents with ...
1 week ago Details and apply
1 week ago Details and Apply
VIC > Gippsland

Bushfire Recovery Project Officer - Emergency Services

Australian Red Cross

Maximum term position until March 2022 Full time - 38 hours per week Based in Mallacoota and Cann River Region, VIC Who are we Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region. About the role You will work within the Victorian Emergency Services team to support bushfire affected communities in Far East Gippsland. You will build capacity and capability of volunteers in the relevant regional area and work with communities as directed to implement sustainable and effective community disaster preparedness and recovery initiatives. In particular, you will work with the Coordinator to increase community capacity to support a strong, positive recovery from drought and bushfires and to better prepare for future disaster events. The role requires a self-motivated and proactive person, able to manage their own time effectively, a high level of administrative skill, organisational ability, and willingness to support local Emergency Services volunteers and to work as part of a broader team. What you will bring Proven experience developing and working with volunteers Proven ability to identify new approaches and solutions and be innovative in addressing challenges Demonstrated understanding of community development strategies Events management experience highly regarded Demonstrated ability to work as part of a geographically diverse team and to take direction from local, regional and state leads Capacity to work independently and adaptively within a demanding, changeable and unpredictable environment Ability to work outside standard business hours, during emergencies, meetings and training is a requirement of this role A Working with Children Check and valid driver's licence are mandatory requirements for this position. The benefits Be part of one of the largest humanitarian organisations and know that the work that you do will help improve outcomes for vulnerable people. Further information For further information about this role, please refer to the position description attached below or contact Andrew Brick on 0418 812 101. Position description: PD - Bushfire Recovery & Project Officer - Emergency Services.pdf Applications for this position will close at 11:55pm on Wednesday, 9 December 2020.

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Work type
Full-Time
Keyword Match
... contact Andrew Brick on 0418 812 101. Position description: PD - Bushfire Recovery & Project Officer - Emergency Services.pdf Applications for this position will close at 11:55pm on Wednesday, 9 December 2020.
2 days ago Details and apply
2 days ago Details and Apply
NSW > Illawarra & South Coast

Food Services Assistant - Dalmeny

Estia Health

With stunning ocean views and landscaped gardens, Estia Health Dalmeny provides stylish accommodation within a light, bright and relaxed environment. All rooms are well appointed with garden or ocean views. Nearby are shops, a golf course and public transport options, adding to the coastal lifestyle amenity on offer. Strong connections to the local community are reinforced through church groups, a men's shed, singing groups and much more. About the role Estia Health Dalmeny are looking for experienced Food Services Assistants to join their team on a part-time or casual basis working across a range of shifts. Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join a friendly and welcoming team in a happy and energetic working environment Feel supported by the Head Chef and kitchen team With a number of homes across the country there is opportunity to progress internally! Enjoy working in a beautiful coastal location close to public transport and amenities About you You'll bring to the role your passionate and caring nature and you will have: Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please call us on 02 4476 8744 or by emailing us at dalmeny@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/

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Work type
Part Time
Keyword Match
... the role Estia Health Dalmeny are looking for experienced Food Services Assistants to join their team on a part-time or ... in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Cleaner & Laundry - General Services Officer - Blakehurst

Estia Health

With views over picturesque Kogarah Bay and surrounded by beautiful manicured gardens that feature a majestic fig tree, this state of the art purpose built home reopens early 2021. Residents will enjoy a beautiful rooftop Sky Terrace with dining and living areas, a private dining room for special events with family and friends, as well as a hair and beauty spa, BBQ area and sensory garden. Additionally at street level, the home will have a specialist Wellbeing Centre with expert allied health professionals on hand. About the role We are looking for General Services Officers (GSO) to join our newly created team as part of our brand new home located in Blakehurst. You will be part of bringing this home to life as we welcome our new residents and their relatives, creating an inviting and warm environment where we will enrich and celebrate life together. Working across a variety of shifts and days, you will be responsible for working across two integral areas of the home; cleaning and laundry. In this role, you will be supporting the home and be responsible for all cleaning duties and sorting laundry. Preparation, presentation and delivery of food and beverages in accordance with Food Safety Program and washing and cleaning dishes. About you You will bring to the role your passionate and caring nature and you will have: Certificate II or III in Cleaning (highly regarded) Experience in a similar or related role Flexibility to work across different shifts including day/afternoon/weekend Knowledge of and experience in safe chemical handling Work Health and Safety knowledge and a commitment to keeping yourself and others safe The right to work in Australia What we will do for you Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Estia Health offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu shot at no cost Join us! If you would like to know more, please contact us at recruitment@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/

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Work type
Full-Time
Keyword Match
... on hand. About the role We are looking for General Services Officers (GSO) to join our newly created team as ... packages with workplace banking, novated leases and EAP services Annual Flu shot at no cost Join us! ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Inside sales - career transition and outplacement services (remote)

FlexCareers

With a COVID-induced recession looming, FlexCareers has developed CareerSwitch , a platform to help people made redundant find a great job faster. When a company lays off a cohort of staff, that company has a duty of care to those affected to do everything they can to help them find work elsewhere, and that's where CareerSwitch comes in. With a combination of high tech platform, insightful content and Australia's best panel of career coaches, we guide staff who have just been made redundant through the psychological journey of picking themselves up after losing their job, then on to the process to define their personal brand, their values and professional aspirations. Then through the more pragmatic side of jobseeking like writing a great CV and linkedin profile, and finally through the job search itself. Your role as BDM will be as inside sales for the team, dealing with CEOs, CFOs and HR at the mid sized companies planning redundancy programs, showing them why CareerSwitch is a great partner to their HR team and a safe pair of hands for their people. We can supply you with a list of companies, it's then up to you to open the opportunity and bring in our subject matter experts. We can't wait to meet you.

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Work type
Part Time
Keyword Match
With a COVID-induced recession looming, FlexCareers has developed CareerSwitch , a platform to help people made redundant find a great job faster. When a company lays off a cohort of staff, that company has a duty of ...
3 months ago Details and apply
3 months ago Details and Apply
VIC > Melbourne

Case Manager - Melbourne Metro

Zenitas Healthcare

Who We Are Zenitas Healthcare is a community-based healthcare provider. We help our clients and communities live heathier and happier lives, so they can thrive. We offer community-based healthcare in primary care, allied health, homecare and mobile health and for all ages and life stages. We have grown through acquisitions of like-minded, customer-focused businesses which includes: Accommodation & Care Solutions (ACARES) Australian Home Care Service (AHCs) Comrec Orion Services We provide personal and aged care, disability services and accommodation, general practice medicine, physiotherapy, occupational therapy, podiatry, speech pathology, and dietetic services. The Opportunity The Client Liaison Officer will be responsible for the operational implementation of individually tailored and human-focused complex care and solutions for our aged and disability care clients within Melbourne. This role is a rewarding and engaging role that enables our clients to optimise their independence, health, well-being and quality of life. This role is a full-time permanent role. Each day may be different, but your core responsibilities will include: Provide solutions to complex disability and aged care needs, aligned to customer goals and care plans Undertaking and management of customer assessments and reviews Facilitate customer specific training to support workers where appropriate, based on customer program needs Work closely with Field Support Leader in region to flag and escalate any support worker behaviour related matters Risk assessments as required About You We are looking for a client-oriented team player with excellent communication and organisational skills who is able to work under pressure. Our ideal candidate would be an experienced case manager/case officer with experience working in in the aged care or disability sector and with the ability to build relationships with clients and internal stakeholders. To do well in this role you may have: Demonstrated experience in health, particularly client/case management, quality management and incident management Min. cert 4 in community, aged care or disability or diploma qualification Broad community services sector knowledge, including knowledge of Disability and Aged care sectors, such as NDIS Demonstrated experience in assessment of holistic customer care needs, development of care plans and completion of client and funder approvals Good computer skills - previous experience using Carelink would be highly beneficial Drivers licence and a car as the role also involves travel (north/west Melbourne areas) What We Offer We believe our people are the key to our success, and we foster a supportive, friendly, and creative working environment. Our human-centric business philosophy also means that we learn from each other, celebrate each other's successes, and achieve great results by working together. We offer you: Option to work from home some days a week Great team environment Full time permanent role Opportunity to gain further training and professional development What's Next If you think this role might be for you, we want to hear from you. Please click apply. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

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Work type
Full-Time
Keyword Match
... qualification Broad community services sector knowledge, including knowledge of Disability and Aged care sectors, such as NDIS Demonstrated experience in assessment of holistic customer care needs, development of ...
1 week ago Details and apply
1 week ago Details and Apply
VIC > Melbourne

Regional Coordinator - Melbourne Metro

Zenitas Healthcare

Who We Are Zenitas Healthcare is a community-based healthcare provider. We help our clients and communities live heathier and happier lives, so they can thrive. We offer community-based healthcare in primary care, allied health, homecare and mobile health and for all ages and life stages. We have grown through acquisitions of like-minded, customer-focused businesses which includes: Accommodation & Care Solutions (ACARES) Australian Home Care Service (AHCs) Comrec Orion Services We provide personal and aged care, disability services and accommodation, general practice medicine, physiotherapy, occupational therapy, podiatry, speech pathology, and dietetic services. The Opportunity As a Regional Coordinator you will ensure the delivery of reliable, quality, individually tailored, compliant customer care and solutions to our aged and disability customers to enable them to optimize their independence, health, well-being and quality of life. Each day may be different, but your core responsibilities will include: Rostering of shifts using Carelink Building and maintaining positive, long-term, collaborative relationships with stakeholders Responding to client queries and complaints resolution Organization, scheduling, approval and amendments of appointments and rosters Processing staff pay and other administrative tasks Delivering exceptional customer service About You We are looking for a self-motivated coordinator with great attention to detail and excellent organizational skills. Our ideal candidate will be a team player with previous experience in a similar role. To do well in this role you will also have: Previous experience in staff rostering Good understanding of the Aged Care and Disability Sector Great problem solving skills and the ability to build relationships with stakeholders Understanding of the NDIS Good computer skills and knowledge of Carelink would be highly beneficial What We Offer We believe our people are the key to our success, and we foster a supportive, friendly, and creative working environment. Our human-centric business philosophy also means that we learn from each other, celebrate each other's successes, and achieve great results by working together. We offer you: Flexible working hours and option to work from home Great supportive team environment Great career opportunities What's Next If you think this role might be for you, we want to hear from you. Please click apply. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

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Work type
Full-Time
Keyword Match
... , speech pathology, and dietetic services. The Opportunity As a Regional Coordinator you will ensure the delivery of reliable, quality, individually tailored, compliant customer care and solutions to our aged ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
VIC > Melbourne

Regional Coordinator

Zenitas Healthcare

Full time permanent role Flexible working arrangements Great career opportunities Who We Are Zenitas Healthcare is a community-based healthcare provider. We help our clients and communities live heathier and happier lives, so they can thrive. We offer community-based healthcare in primary care, allied health, homecare and mobile health and for all ages and life stages. We have grown through acquisitions of like-minded, customer-focused businesses which includes: Accommodation & Care Solutions (ACARES) Australian Home Care Service (AHCs) Comrec Orion Services We provide personal and aged care, disability services and accommodation, general practice medicine, physiotherapy, occupational therapy, podiatry, speech pathology, and dietetic services. The Opportunity As a Regional Coordinator in Melbourne, you will ensure the delivery of reliable, quality, individually tailored, compliant customer care and solutions to our aged and disability customers to enable them to optimize their independence, health, well-being and quality of life. Each day may be different, but your core responsibilities will include: Rostering of shifts using Carelink Building and maintaining positive, long-term, collaborative relationships with stakeholders Responding to client queries and complaints resolution Organization, scheduling, approval and amendments of appointments and rosters Processing staff pay and other administrative tasks Delivering exceptional customer service About You We are looking for a self-motivated coordinator with great attention to detail and excellent organizational skills. Our ideal candidate will be a team player with previous experience in a similar role. To do well in this role you will also have: Previous experience in staff rostering Good understanding of the Aged Care and Disability Sector Great problem solving skills and the ability to build relationships with stakeholders Understanding of the NDIS Good computer skills and knowledge of Carelink would be highly beneficial What We Offer We believe our people are the key to our success, and we foster a supportive, friendly, and creative working environment. Our human-centric business philosophy also means that we learn from each other, celebrate each other's successes, and achieve great results by working together. We offer you: Flexible working hours and option to work from home Great supportive team environment Great career opportunities What's Next If you think this role might be for you, we want to hear from you. Please click apply. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

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Work type
Full-Time
Keyword Match
... pathology, and dietetic services. The Opportunity As a Regional Coordinator in Melbourne, you will ensure the delivery of reliable, quality, individually tailored, compliant customer care and solutions to our ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
QLD > Brisbane

UX Specialist

RACQ

Description Short Summary: Craft and develop compelling user experiences and designs that enhances member experiences for RACQ members on various platforms. Digital being the primary focus. Key Bullet Points: Planning and conducting Design workshops like 5-day Design Sprints, Focus groups, Discovery sessions etc Integral participant in idea generation, user experience validation, and technical execution sessions Work in a collaborative manner with stakeholders in a way that reflects the RACQ values. Build and maintain lasting change. Fast paced & dynamic environment About the role Apart from crafting user experiences for RACQ members, the UX and UI Specialist will also design the final experiences for RACQ's digital platforms, aligned with RACQ's overall digital vision, business vision and best practice. Duties Work closely with the Senior Digital Designer and the digital strategy team members to develop prototypes and wireframes Collaborate with external parties to conduct usability tests and to analyse member (and customer) feedback Iterate innovative digital solutions and align with RACQ's brand guidelines Interpret business rules and requirements to envision and iterate concepts by working with Business Analysts and Product Strategy Facilitate face-to-face workshops and interviews to elicit requirements and craft effective solutions (experiences) Build customer journey maps aligned to behavioural personas and lead stakeholder presentations. Create functional best practice UX-centric prototypes and wireframes Develop final designs for the user interface (UI) Utilise analytics and research to inform UX design decisions Drive improvements to the current UX practices of the development team Skills and Experience: Tertiary qualification relating to UX design, Application design and development will be an added bonus Experience in UI and UX design principles and their application at a commercial level through a variety of engaging, responsive websites and intuitive mobile apps Competency in: Designing user interfaces based on scalable and consistent patterns Sketch, Adobe Creative Cloud, Axure, Invision or other wireframing software Cross-browser compatibility and experience of access requirements Process re-engineering, business improvement, change management Demonstrated skills in: Verbal and written communication along with interpersonal Organisational, Workload management and time management Problem solving, negotiation and decision-making Internal and external customer service Analytical, design and consultative It's an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. With 1.8 million members, we're big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There's plenty of other perks, too. Onsite parking Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note: you may be required to complete a video interview, medical and/or criminal history check as part of the application process. Questions? Please contact meenu.arora@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

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Work type
Full-Time
Keyword Match
... , Workload management and time management Problem solving, negotiation and decision-making Internal and external customer service Analytical, design and consultative It's an exciting time to be part of RACQ as ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
QLD > Rockhampton City

Relieving Officer Rockhampton Area

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Monday to Friday 9:30-1:30 Do work that matters Our Customer Service Representatives meet all of our customers' financial needs. They identify and understand the broader investment and lending needs and refer more complex banking enquiries to specialist team members. You will contribute to a team culture that acts with integrity and accountability, placing the customer at the centre of every interaction See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. What will help you succeed? You will be highly motivated, with the ability to work as part of a team and individually in a busy and structured environment. Your dedication to the customer experience will be evident through your ability to achieve targets in providing financial solutions to each of our customer needs. Previous banking or finance experience will be helpful but absolutely not essential. The ability to travel to Charters Towers as required to provide relief coverage is essential. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
NSW > Sydney

Internal Dispute Resolution Officer

Allianz

Are you looking for an organisation that has a high level of Integrity and professionalism? Do you want challenging work that enables international relationships and sharing of global best practice? An exciting opportunity is available for a permanent full-time Internal Review Officer to join the independent Internal Review Team in our Allianz Sydney office. The Motor Accident Injuries Act 2017 introduced specific provisions intended to achieve quick, cost effective, and independent resolution of disputes for customers who do not agree with claims decisions. Customers may request an internal review of claims decisions, and may apply to the Dispute Resolution Service (DRS), of SIRA. Reporting to the Internal Review Manager, we are looking for highly motivated persons with legal/ technical skills and a focus on providing high level customer service. The role: Conduct independent internal reviews of claims decisions by preparing a Certificate of Determination with reasoning to support your findings. Telephone communication with the Customer during the internal review process. Responding to and preparing legal submissions in response to DRS applications. Interaction with lawyers and other stake holders during the internal review process. Ensure adherence to legislative requirements and compliance with legislative timeframes Assist with the development and management of relationships with external stakeholders. Required: Ability to interpret and apply legislation. Analytical skills Strong legal/technical skills. High level written communication skills. High level attention to detail. Ability to work in a fast paced environment. Demonstrated ability to communicate technical legal findings in 'plain English' to customers. Prior experience with submission writing. Desirable: Legal Degree or Tertiary qualification Experience with CTP claims What's On Offer This role will present an exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth. We recognise the contribution of our ‎employees and ‎‎reward our staff with a dedicated range of attractive benefits: wide range of insurance, household, lifestyle and travel discounts available; variety of flexible leave options; on-going training and development opportunities. We value integrity, customer focus, collaborative leadership and trust, and we are seeking ‎people with ‎‎the same ‎values. We recognise our employees as our most valuable asset and are committed to helping people to build a long term career within a strong inclusive team culture. #LI-ALLIANZAU

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Work type
Full-Time
Keyword Match
... for highly motivated persons with legal/ technical skills and a focus on providing high level customer service. The role: Conduct independent internal reviews of claims decisions by preparing a Certificate of ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Data Alignment Lead

MLC

About the Role Reporting to the CRI Insights, Stream Manager, the Alignment Lead role will support the delivery of an outstanding customer service experience by overseeing, managing and delivering on Regulatory and Independent Expert (IE), Technical Control Enablement, Reporting and Quality control requirements in relation to the design, approach, implementation and execution of data assets which have been built to identify potentially impacted clients of in-scope advises. The role will also guide the exploration and design of new opportunities as part of continuous improvement and new data-driven solutions to other MLC remediation activities. The Customer Response Initiative has been established to identify, minimise or rectify inappropriate advice by completing customer advice reviews in response to regulator concerns regarding advice quality. Your key responsibilities will include: Work closely with CRI Data Insights Lead, Management and Alignment and Governance and Risk Stream Leads to align on delivery efforts based on priorities Align IE, Technical Control Enablement, Reporting and Quality Control functions to the priorities outlined by the CRI Data Insights Lead Lead IE, Technical Control Enablement, Reporting and Quality Control efforts, supporting the respective leads of each function to achieve their own objectives including setting and adhering to agreed workplans Liaise with Program/Business owners to ensure requirements are understood by the CRI Insights team, and that expectations regarding deliverables are set with those Program/Business owners Manage and prioritize Engagement Stream efforts and workload Coach, inspire and train team members to grow, empower and succeed together Guide efforts to determine how the CRI Insights team can best utilise its knowledge and capability to better assist not only CRI, but also other MLC remediation activities Identify opportunities to learn and improve Manage quality of data outputs Identification, escalation and mitigation of risks in the client identification process About You Key skills and experiences required will include; Customer analytics background Exposure to financial advice industry Regulatory response and Independent expert engagement Financial services customer remediation Best practise ETL processes and validation techniques MS Excel and Access skills SQL query techniques Script writing and script review SQL server support including SSIS, Stored procedures Tableau report development Stakeholder management Team leadership Strong written and verbal communications - including the drafting of formal reports Strong problem analysis and problem solving IT, Commerce or Finance related degree OR prior experience in client identification for a large scale remediation program on regulatory matters About Us At MLC Wealth, we believe success comes from our people. We're committed to supporting our people as you help us build a business and culture that affects positive change for our clients - and for the community too. If you're ready for the next step, apply today ! The Benefits From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. For more information please visit here . To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

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Work type
Full-Time
Keyword Match
... will support the delivery of an outstanding customer service experience by overseeing, managing and delivering on ... to other MLC remediation activities. The Customer Response Initiative has been established to identify ...
1 week ago Details and apply
1 week ago Details and Apply
VIC > Melbourne

Settlements Officer

Allianz

Settlements Officer Workers Compensation | VIC - Melbourne Allianz is the home for case those who dare to build long relationships rather than fulfil short-term objectives. Would you like to be recognised for the difference you bring? We are looking for a customer centric professional with a high attention to detail to join us and contribute to our high performing team. As a Settlements Officer, you will be responsible for the timely and accurate payment of compensation benefits to employers and injured workers following Conciliation and Court outcomes. You will also undertake all administration tasks associated with new claims, conciliation and investigationsTo be successful for this position, we are seeking a candidate with excellent communication, organisational and time management skills to join our high performing and supportive environment. This role would be perfect for a Low Risk Case Manager or Claims Administration Assistant seeking their next challenge Important to your success: Extensive administration skills Superior organisational and time management skills Relationship management skills Outstanding customer service experience within a corporate environment Advanced computer experience About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. When you join Allianz, you'll become part of a strong global insurer, helping to protect over 3 million Australians. We foster an environment of personal growth, so you feel safe to try, share, fail, learn and grow. We value diverse thinking where your ideas and innovative mindset are welcomed and encouraged. As a member of the Allianz family, you'll be supported to reach your full potential to grow an enriching career.

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Work type
Full-Time
Keyword Match
... recognised for the difference you bring? We are looking for a customer centric professional with a high attention to detail to join us ... Relationship management skills Outstanding customer service experience within a ...
1 week ago Details and apply
1 week ago Details and Apply
VIC > Bendigo & High Country

Supply Planner

Viva Energy

About us Viva Energy is one of Australia's leading energy companies. We enable mobility and help people reach their destination. Our customers use our fuels, lubricants and speciality products to keep Australia moving. Viva Energy Australia supplies almost a quarter of Australia's petroleum products to commercial and retail customers nationally and we are the Licensee of Shell in Australia, a consumer brand you will recognise and know. About the role The Supply Planner is responsible for developing and executing the supply plan for all products in their portfolio to ensure the right product is available at each location in order to meet customer orders. This role is key to identifying and maintaining the tactical parameters for replenishment planning, to ensure efficient and effective sourcing and replenishment of products throughout the network. As such, Supply Planners have a very significant impact on Customer Service and Cost. This is a commercially focused operational and tactical role with the following elements; Ownership of end-to-end supply chain within a portfolio Ownership and management of inventory levels against targets defined Ownership of operational plans and management of supply issues Sustainable supply chain development and optimisation Internal and external stakeholder management, ensuring all relevant stakeholders are effectively managed Performance review and management (DIFOT) Maintain master data in our ERP system (Oracle JD Edwards) About you You will be; Sound understanding of materials requirements planning (MRP), logistics, warehousing and inventory management Strong excel skills and experience using ERP and MRP systems, knowledge of Oracle JD Edwards highly desirable Analytically minded and delivery focused, you are smart and agile with meticulous attention to detail You will love solving problems and communicating solutions across stakeholder groups Curious, you will love process improvement and have a passion for improving operational efficiency and business performance You always bring positive energy, action and drive to everything that you do, with the ability to work both autonomously as well as part of the wider team Excellent written and verbal communication skills Our Culture 'The Viva Energy Way' is all about living our values and behaviours every day, and working towards our purpose which is to 'help people reach their destination'. We look for people who will live our values - integrity, responsibility, curiosity, commitment and respect. We know our people and culture are core to our success and give us a competitive edge. This is why we describe our company as being driven by people. We believe diversity in the workplace is every bit as important as it is in everyday life, we have been awarded the WGEA Employer of Choice for Gender Equality for the past three years running. We welcome applicants from diverse backgrounds, Aboriginal and Torres Strait Islander people. We recognise that you may have commitments and interests outside of work and offer a variety of flexible working arrangements to ensure your needs and aspirations are supported. Benefits We offer a supportive and collaborative environment, focused on innovation and developing a team of valued, specialised and highly capable professionals. We offer above market superannuation, discount on Fuel and our parental leave provisions are industry leading. How to apply Apply by the link, applications close 3rd December 2020

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Work type
Full-Time
Keyword Match
... is available at each location in order to meet customer orders. This role is key to identifying and maintaining ... Supply Planners have a very significant impact on Customer Service and Cost. This is a commercially focused ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Relieving Officer Mt Pleasant Area

Commonwealth Bank

Before applying please ensure you are available to cover the following: Based in Mt Pleasant offering relief coverage to the area and surrounding branches Standard hours of 15 - 20 hours per week (Monday to Friday flexibility is key) Do work that matters Our Customer Service Representatives meet all of our customers' financial needs. They identify and understand the broader investment and lending needs and refer more complex banking enquiries to specialist team members. You will contribute to a team culture that acts with integrity and accountability, placing the customer at the centre of every interaction See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. What will help you succeed? You will be highly motivated, with the ability to work as part of a team and individually in a busy and structured environment. Your dedication to the customer experience will be evident through your ability to achieve targets in providing financial solutions to each of our customer needs. Previous banking or finance experience will be helpful but absolutely not essential. The ability to travel to Charters Towers as required to provide relief coverage is essential. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Part Time
Keyword Match
... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Logistics Coordinator

Lion

At Lion Dairy & Drinks, we are empowered to deliver high quality products to our customers safely and on time. We want to make doing business with us as easy as possible. To do this, we take the time to get to know our customers and teams enabling us to build strong partnerships and leverage our competitive advantage as the Best Chilled Network in Australia. We are currently looking for a Logistics Coordinator to join our team based at Wetherill Park. Currently producing 25 million litres of some of Australia's most loved dairy products including Dairy Farmers, Big M, Pura and Moove, the site is being transformed into a centre of excellence with state of the art technology and equipment. The Logistics Coordinator will support the Wetherill Park distribution centre team to deliver outbound logistics operations and all transport and warehouse operations to meet operational and strategic objectives. The role will require adaptive learning, cross functional relationship building, and continuous improvement (OPEX) focus. Bringing your transport knowledge and strong customer service skills you will monitor safety, compliance and delivery objectives, and are skilled in managing suppliers and possess a continuous improvement approach to everything you do. You are a strategic thinker, highly analytical and have strong experience in project and change management and experienced managing facilities and contractor management. You are skilled at change and project leadership, process improvement and possess strong problem solving skills and are IT savvy, able to utilise a variety of tools and systems. A background in warehousing or logistics is essential, including experience using Warehouse Management Systems. In addition, you possess strong financial business acumen and are familiar with Safety Systems/Programs, Chain of Responsibility obligations and Cold Chain Compliance. It goes without saying you take ownership of issues to ensure a positive outcomes and make safety a priority by championing a safety culture in all that you do. Empower yourself to achieve - start a conversation with us today. Kirin and Lion announced on Thursday 26 November 2020 that they have entered into a sale agreement to sell the Dairy & Drinks business to Bega Cheese Limited (Bega). We believe Bega, an established dairy and food company with more than 120 years of heritage, is well placed to drive the Dairy & Drinks business forward given its deep dairy capabilities and strong commitment to iconic Australian brands and the local dairy industry. The sale is unconditional, including no further regulatory approvals required and is expected to be completed in early 2021. Agencies please note: We do not accept unsolicited resumes and assume no liability for agency fees should floated candidates apply directly to our advertised positions.

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Work type
Full-Time
Keyword Match
... relationship building, and continuous improvement (OPEX) focus. Bringing your transport knowledge and strong customer service skills you will monitor safety, compliance and delivery objectives, and are skilled in ...
3 days ago Details and apply
3 days ago Details and Apply
NSW > Sydney

Logistics Coordinator - Chullora

Lion

At Lion Dairy & Drinks, we are empowered to deliver high quality products to our customers safely and on time. We want to make doing business with us as easy as possible. To do this, we take the time to get to know our customers and teams enabling us to build strong partnerships and leverage our competitive advantage as the Best Chilled Network in Australia. We are currently looking for a Logistics Coordinator to join our team based at Chullora. Shifts will be Monday to Friday 2pm to 10pm. Currently producing 25 Million litres of some of Australia's most loved dairy products including Dairy Farmers, Big M, Pura and Moove, the site is being transformed into a centre of excellence with state of the art technology and equipment. The Logistics Coordinator will support the Chullora distribution centre team to deliver outbound logistics operations and all transport and warehouse operations to meet operational and strategic objectives. The role will require adaptive learning, cross functional relationship building, and continuous improvement (OPEX) focus. Bringing your transport knowledge and strong customer service skills you will monitor safety, compliance and delivery objectives, and are skilled in managing suppliers and possess a continuous improvement approach to everything you do. You are a strategic thinker, highly analytical and have strong experience in project and change management and experienced managing facilities and contractor management. You are skilled at change and project leadership, process improvement and possess strong problem solving skills and are IT savvy, able to utilise a variety of tools and systems. A background in warehousing or logistics is essential, including experience using Warehouse Management Systems. In addition, you possess strong financial business acumen and are familiar with Safety Systems/Programs, Chain of Responsibility obligations and Cold Chain Compliance. It goes without saying you take ownership of issues to ensure a positive outcomes and make safety a priority by championing a safety culture in all that you do. Empower yourself to achieve - start a conversation with us today. Kirin and Lion announced on Thursday 26 November 2020 that they have entered into a sale agreement to sell the Dairy & Drinks business to Bega Cheese Limited (Bega). We believe Bega, an established dairy and food company with more than 120 years of heritage, is well placed to drive the Dairy & Drinks business forward given its deep dairy capabilities and strong commitment to iconic Australian brands and the local dairy industry. The sale is unconditional, including no further regulatory approvals required and is expected to be completed in early 2021. Agencies please note: We do not accept unsolicited resumes and assume no liability for agency fees should floated candidates apply directly to our advertised positions.

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Work type
Full-Time
Keyword Match
... relationship building, and continuous improvement (OPEX) focus. Bringing your transport knowledge and strong customer service skills you will monitor safety, compliance and delivery objectives, and are skilled in ...
3 days ago Details and apply
3 days ago Details and Apply
VIC > Geelong & Surf Coast

Administration Officer

Estia Health

Estia Health Leopold is a warm, inviting and social community that is set in its own delightful gardens, just 15 minutes from Geelong town centre. The home-style ambience is supported by caring staff - many of whom have been at the residence for many years - and a commitment to providing personalised care and attention to every resident. About the role This is much more than a reception role as you sit at the heart of the home! Estia Health Leopold are looking for an Administration Officer to join their team on a part time basis working 3 days a week (Tuesday, Wednesday and Thursday). Working closely with the facility's management team, the Administration Officer role is diverse and engaging. Best suited to someone who can juggle many tasks at once. You can take ownership of tasks and be in control of your day! The role also involves: Customer service duties - You are the first face the visitors see, bring your smile and caring attitude to everyone who enters the home General administrative and reception duties including answering phones, record management, taking meeting minutes, etc Supporting the facility management team Get involved in recruitment of new staff Manage the roster and work to cover sick leave Dealing with payroll queries from staff and keep track of petty cash What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. We want to set you up for success - Enjoy a dedicated induction with a buddy to help you get ready for the role We offer emerging leader programs for our high performing staff to be mentored by a member of our Executive Team Regular education sessions so you stay informed on processes Quarterly development days with other Administration Officers in your state - stay connected to your network in the business A supportive head office team that are ready to help you with any and every question you have About you You'll bring to the role your drive and determination. You will also have: 1-2 years' experience in a similar or related role (Aged Care highly regarded) Effective interpersonal, written and verbal communication skills Demonstrated ability to effectively liaise with both internal and external stakeholders Strong organisational skills and demonstrated ability to work to deadlines deadlines and manage priorities Advanced computer and word processing skills using Microsoft Word, PowerPoint and Excel Proficient with computers and comfortable with technology An understanding of the financial components of Residential Aged Care Knowledge of Work Health and Safety principles and a commitment to keeping yourself and others safe and well Join us! If you would like to know more, email us at Leopold@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part Time position - Tuesday to Thursday, Regular webinar and education sessions to keep you informed, Onsite free parking and close to Geelong town centre

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Work type
Part Time
Keyword Match
... once. You can take ownership of tasks and be in control of your day! The role also involves: Customer service duties - You are the first face the visitors see, bring your smile and caring attitude to everyone who ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Senior Legal Counsel - Credit Structuring

Commonwealth Bank

We support flexible working and are happy to discuss what this means for you Full time, permanent role Seeking front end Credit Structuring Lawyers See yourself in our team: The Legal and Group Governance team provides expert advice and assistance to the Group to achieve its strategic goals and priorities, including by identifying and appropriately managing legal and regulatory risks. Our Group Credit Structuring (GCS) Legal Team partners with GCS and Business Units to assist them in attaining their strategic goals by ensuring legal risks are appropriately recognised and managed. The purpose of this role is to deliver high value strategic legal services to the GCS team in managing customers whose financial affairs are troubled or impaired and delivering balanced solutions reflecting customer and community expectations, with a particular focus on corporate, large corporate and institutional customers. Do work that matters: Your responsibilities include: Reviewing finance documents, providing advice on insolvency and regulatory matters, advising on the implementation of insolvency or restructuring process, working with and managing engagement with external advisers and identifying and managing regulatory and commercial risks; Maintaining a deep understanding of the Group's legal and regulatory risk appetite and executing your role to align with it to support the successful execution of strategic priorities and goals; Developing and maintaining a detailed understanding of, and expertise in, the Group's Legal practices in particular developments in insolvency and restructuring law and practices; Providing accurate, timely, commercial advice through effective communication directly to the GCS team and Business Units. We're interested in hearing from people who have: Tertiary qualifications in law and admission to practice in NSW or another State or Territory Minimum 7 years PQE A demonstrated understanding of finance documentation and concepts in the domestic and international markets Demonstrated experience with complex finance structures and products, secondary debt trading and insolvency processes and implementation of restructuring and insolvency structures Strong awareness of the legal and regulatory environment affecting corporate and consumer lending Sound knowledge of Australian laws and current issues applying to, institutional banking and financial markets products and market practice Excellent legal technical skills including the ability to quickly grasp, negotiate and resolve issues across a range of institutional lending, financial regulatory and transactional matters. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... a range of institutional lending, financial regulatory and transactional matters. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Senior Legal Counsel - Litigation

Commonwealth Bank

We support flexible working and are happy to discuss what this means for you Full time, permanent role Seeking Credit Structuring Lawyers See yourself in our team: The Legal and Group Governance team provides expert advice and assistance to the Group to achieve its strategic goals and priorities, including by identifying and appropriately managing legal and regulatory risks. Our Group Credit Structuring (GCS) Legal Team partners with GCS and Business Units to assist them in attaining their strategic goals by ensuring legal risks are appropriately recognised and managed. The purpose of this role is to deliver high value strategic legal services to the GCS team in managing contentious matters relating to customers whose financial affairs are troubled or impaired and delivering balanced solutions reflecting customer and community expectations. Do work that matters: Your responsibilities include: Managing regulatory and commercial risks in relation to contentious or potentially contentious matters; Advising on contentious matters and conducting litigated claims; Maintaining a deep understanding of the Group's legal and regulatory risk appetite and executing your role to align with it to support the successful execution of strategic priorities and goals; Developing and maintaining a detailed understanding of, and expertise in, the Group's Legal practices in particular developments in insolvency and restructuring law and practices; Providing accurate, timely, commercial advice through effective communication directly to the GCS team and Business Units. We're interested in hearing from people who have: Tertiary qualifications in law and admission to practice in NSW or another State or Territory Minimum 10 years PQE Demonstrated understanding of lending documentation and concepts in business and consumer lending Demonstrated experience in banking and commercial litigation, dispute resolution and farm debt mediation Strong awareness of the legal and regulatory environment affecting corporate and consumer lending Sound knowledge of Australian laws and current issues applying to, business and consumer lending, bankruptcy and enforcement as well as awareness of current market practice in those areas Excellent legal technical skills including the ability to quickly grasp, negotiate and resolve issues across a range of institutional lending, financial regulatory and contentious matters. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... contentious matters. Whether you're passionate about customer service, driven by data, or called by ... , and energy. One where making a positive impact for customers, communities and each other is part of our every day ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Senior Data Consultant

MLC

About the Role Working within the Customer Response Initiative we are currently looking for several Data Consultants to support the delivery of an outstanding customer service experience through the extraction, consolidation and analysis of data from various sources. As Data Consultant you will be responsible for: Creating tools and techniques to optimise the client identification process SQL script writing and SQL script review Automation of the client scoping process Data visualisation for Executive level reporting About You Our ideal team member would be an experienced Data Consultant preferably with a background in financial services dealing with large metrics. We are looking for someone who can demonstrate the following: Advanced SQL query techniques and SQL server support include SSIS Tableau report development Advanced level MS Excel and Access skills Experience in visually presenting data in a creative and engaging way About MLC For over 130 years MLC has been providing its Wealth Management expertise to financially empower the lives of ordinary Australians to achieve their needs for today and goals for tomorrow. From achieving our status as an award-winning business to doing our part to combat climate change to volunteering days in the communities we operate in, we are a Wealth company that cares. Next Steps If you want to be a part of our team that makes a real difference to people's lives, then follow the link and apply today. Due to the nature of our business you must have Australian or New Zealand Citizenship, or Permanent Residency.

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Work type
Full-Time
Keyword Match
... to support the delivery of an outstanding customer service experience through the extraction, consolidation and ... Data Consultant preferably with a background in financial services dealing with large metrics. We are looking ...
4 months ago Details and apply
4 months ago Details and Apply
NSW > Sydney

Cash Operations Officer

Citi Australia

Responsible for the pre-processing functions attaching to our customer's trade & cash transactions including: Receipt of transaction documents and initial review to ensure completeness. Registration & Transmission of transactions Maintain files relating to transactions processed End to End processing of Bid Bonds, Performance Bonds, Financial Guarantees and Standby Letters of Credit, Imports & Exports Ensure prompt payment and collection of any outstanding fees on our Trade Transactions Stop Payments Functions related to account closures Cheque and Deposit Book Orders Incoming investigations from customers and other banks AML Checking, Reporting and Escalation Wholesale Lockbox Support functions Vendor Invoice reconciliations All function related ad-hoc activities as required Resolve Branch, Interdepartmental and Interbank queries Input data for ad-hoc reporting for customer and collation of data/ statistics for management information purposes, billing & regulators e.g. RMRS, Federal Reserve, DDR claims Pro- active follow up of transactions to ensure they are processed by Offshore Service providers within the agreed cycle and cut-off times. Liaison with Offshore Providers to answer any queries in respect of the processing of specific transactions Handling of customer inquiries and maintenance of service standards to ensure a prompt response to the customer. Work closely with the Cash & Trade Sales team to refer new business opportunities and to escalate any transactional problems for resolution. Work closely with the Relationship Managers, TTS Trade Product, Sales and Operational teams to support Trade Product and transactional services. Maintenance of client databases and transmission of instructions to Cash & Trade Operations and Penang RPC KEY COMPETENCIES/SKILLS Technical/Specialist skills/competencies required in this role Solid understanding of general business and financial market principles and products and related ICC publications. Corporate Banking experience in a middle or back office environment. Knowledge of the various CS1, CS2 & CS4 clearing streams. Knowledge of legal documentation standards would be an advantage. Personal Attributes/Interpersonal Skills Strong internal and external Customer service focus Strong team ethics and continual willingness to learn from others and share knowledge. Excellent verbal and written communication skills Strong attention to detail Ability to build relationships Demonstrated strength in people management, decision making and leadership qualities Able to think proactively, recognise problems and offer suitable solutions to both internal and external customers Can identify opportunities to improve processes and assist the Business and its customers Possess negotiation and problem solving skills ------------------------------------------------- Job Family Group: Operations - Transaction Services ------------------------------------------------- Job Family: Cash Management ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Full-Time
Keyword Match
... standards would be an advantage. Personal Attributes/Interpersonal Skills Strong internal and external Customer service focus Strong team ethics and continual willingness to learn from others and share ...
1 week ago Details and apply
1 week ago Details and Apply
WA > Perth

Senior Relationship Manager

Bankwest

You are an Agribusiness Relationship Manager, ready for the next challenge We are a team that is committed to understanding our customers' needs and delivers an exceptional level of service Together, we are helping our customers achieve their banking & finance goals and needs Do work that matters! We have an unique opportunity in our Perth based team for the role of Senior Relationship Manager. The Senior Relationship Manager is responsible for achieving portfolio growth objectives, maintaining sound credit quality, management of risk in line with the Banks risk management framework, development and coaching of two direct reports and delivering exceptional customer experiences to build advocacy for the business and the Bank. We are looking for someone who is proactive, demonstrates a can-do attitude and is passionate and enthusiastic about what they do every day. The role leads a team of two relationship managers who support the Senior Relationship Manager to manage a portfolio of agribusiness clients. The Senior Relationship Manager is additionally responsible for: Development of strong, extensive referral networks that will support the strategic requirements of the business Financial and credit analysis including the completion of complex credit assessments to a high standard that allows for a seamless decision making process Provide exceptional service to customers through proactive call and visitation plans, responsiveness to customer enquiries and development of solutions that support the aspirations of the customer Develop and execute strategies that contribute to the business achieving its growth, service and risk excellence initiatives Participate in a team environment according to Bankwest values We're interested in hearing from people who have: Strong communication and interpersonal skills to build deep customer relationships and develop new business opportunities. A proven track record of delivering, and exceeding, portfolio growth and customer advocacy objectives Strong commercial and credit acumen Superior product knowledge including an understanding of loan pricing and structuring Strong negotiation and problem solving capabilities to meet the short and long term needs of customers Excellent understanding of accounting principles and corporations' law Advanced financial analytical capabilities and an understanding of complex corporate structures and flow of funds. A background in agri-finance management Knowledge and background of the agriculture industry is highly advantageous See yourself in our team? Our Business Banking Team is our frontline division with a focus on delivering on our customers' needs by providing quality products and excellent service. We deliver these tailored outcomes & solutions through a variety of channels including Stores, Private Banking, Contact Centre, Digital, Third parties (including Brokers) and Relationship Management across Small Business, SME Business, Corporate, Property and Specialist teams. Working for Bankwest means being a part of a fast-paced team environment, where hard work is rewarded with fantastic opportunities to grow your career anywhere within the bank. We are proud of our fun and inclusive culture and enjoyable working environment. Interested in the above? Then hit the "Apply Now" button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... environment. Interested in the above? Then hit the "Apply Now" button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
1 week ago Details and apply
1 week ago Details and Apply
WA > Perth

Senior Business Banking Specialist

Bankwest

You have a proven track record in exceptional customer service and are ready for the next challenge We are a team that is committed to understanding our customers' needs and delivers an exceptional level of service Together, we are helping our customers achieve their small business banking, finance goals and needs Do work that matters! The Senior Small Business Specialist will be based in the Perth metro area servicing two branches and their local community. In addition to being available in branch for referrals, the Senior SBS will also drive community engagement with their local business community and support growth aspirations of our existing customers. We require candidates capable of supporting growth of our Small Business branch channel, and creating a viable and professional propositions for existing and new customers at a time they need it. This is a unique opportunity to be part of building new and exciting team, with a dedicated training programme to set you up for success in your new role! You will be responsible for; Managing your own day and a pipeline of new and existing Small Business customers. Providing exceptionally brilliant customer service in a friendly, prompt and professional manner. Analyse and complete credit proposals for new and existing clients including making recommendations, drawing conclusions and completing credit submissions to a high standard. Provide exceptional service levels to existing customers with a strong focus on customer's retention. Building the capability of the team in Branch through coaching We're interested in hearing from people who are/have: A passion and keen interest in Small business Self-motivated customer focussed person with a proven track record and a good understanding of quality service and customer outcome experiences. Ability to demonstrate integrity and accountability helping customers achieve their goals. Able to work in a high paced team environment. Revels in change and feedback to improve performance. A sound understanding of Business & Retail lending products, policy and process. Good communication and interpersonal skills to facilitate relationship building and negotiation with a broad range of clients. A sound level of commercial acumen, A understanding of financial positions and experience preparing credit applications. High-level knowledge of banking practices, operations and guidelines. See yourself in our team? Small Business is a specialised team within the wider Personal & Business Banking division that looks after both personal and business financial needs for Small Business owners. Our focus is to understand your business in order to provide relevant banking solutions, whilst delivering an outstanding level of customer service. Working for Bankwest means being a part of a fast-paced team environment, where hard work is rewarded with fantastic opportunities to grow your career anywhere within the bank. We are proud of our fun and inclusive culture and enjoyable working environment. Interested in the above? Then hit the "Apply Now" button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Full-Time
Keyword Match
... environment. Interested in the above? Then hit the "Apply Now" button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Townsville

Administration Officer

Australian Red Cross

Administration Officer Maximum term until 30/06/2022 Part time (15.2 hours per week) Townsville About the role Coordinate efficient and effective administrative procedures to support the Townsville Wellbeing Centre. The Centre provides safe and affordable accommodation and personal wellness support to patients, their families and carers coming from rural and remote areas needing access to Townsville Hospital. What you will bring Previous business/administrative support experience High level customer service and communication skills Solid computer skills and experience using Microsoft applications Records management with experience in handling sensitive and confidential material Demonstrated organisational and time management skills Demonstrated initiative, attention to detail with the ability to multi-task, and work under pressure to meet deadlines Further Information For further information about this role, please refer to the position description below or contact Sheridan Latter on 07 3333 8722 or 0410 220 366 Position Description Position Description - Administration Officer - Townsville.pdf

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Work type
Part Time
Keyword Match
... Hospital. What you will bring Previous business/administrative support experience High level customer service and communication skills Solid computer skills and experience using Microsoft applications Records ...
6 days ago Details and apply
6 days ago Details and Apply
QLD > Brisbane

Home Lending Specialist Mt Pleasant

Commonwealth Bank

Do work that matters Your role exists to make our customer's lives easier. Whether a customer is buying their first or second home, investing in a property, refinancing, building or renovating, you're there to deliver the right solutions at the right time. Our Home Lending Specialists are the type of people who thrive on creating long-lasting relationships. They know how to ask the right questions to deliver appropriate lending solutions and build trust, confidence and advocacy in every interaction. See yourself in our team You'll be joining our Retail Branch Network - a hardworking team who deliver customised service to meet the needs of our personal and small business customers. Our focus is to help people and business move forward, to progress. We support our customers to make the right financial decisions and achieve their dreams, targets and aspirations. We're looking for someone who puts the customer at the heart of everything they do. You'll work face to face with customers to lead lending conversations with confidence, putting your solid understanding of our products, processes and policies to good use by proactively identifying your customers' financial needs. As a confident networker you'll use your communications skills to develop and maintain strong working relationships with your branch peers. As a HLS, you'll be a stickler for detail, ensuring applications are compliant and all checks have been done. The service you provide will be exceptional, giving you the confidence to ask for external referrals from your existing satisfied customers. Where will you go? As a HLS at CommBank, your opportunities are endless. We're investing in in our people to provide consistent and clear career pathways for our lenders, deliver more development opportunities and provide best in market training. If you live the values and demonstrate our lending capabilities, we'll help you find the next step that's right for you and enable you to be your best on your career journey. We're interested in hearing from people who have: A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships Previous experience in a lending environment and an existing knowledge of Home Lending products and the current responsible lending legislation An ability to identify and anticipate customers' financial needs The ability to see the big picture for customers and provide them with holistic solutions Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Full-Time
Keyword Match
... in hearing from people who have: A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships Previous experience in a lending environment and an ...
6 days ago Details and apply
6 days ago Details and Apply
NSW > Sydney

Credit Analyst

Citi Australia

Our Mortgages Credit Team is responsible for assessing mortgage applications to only eligible deals, to minimise risk to the Bank and provide exceptional service to our brokers and exceed customer expectations. A large part of the role of is to work with out stakeholders and vendors to strengthen our relationship and aim to towards first call resolution. Your key accountabilities include but are not limited to: Responsible for the timely and accurate assessment of allocated New Business and Variations applications. Applications are processed under the 'Ownership Model' which requires accountability of file management from allocation to final approval Thoroughly review application information/documentation and obtain a clear understanding of customer needs and loan purpose to ensure customer satisfaction within service levels. Professional, clear and concise communication to brokers and customers (and Sales Team where required) both over the phone and in writing throughout the stages of the assessment process. This includes approvals, declines, and requests for further information Package and submit deals requiring Lenders Mortgage Insurance (LMI) Liaise with Lenders Mortgage Insurance to obtain approval on proposed applications Build and maintain strong relationships with Business Development Managers, Mortgage Specialist, customers and brokers as per the 'Ownership Model Contact Agreement' Perform title searches for all deals prior to approval Review clarifications received from Cards Acceptance regarding additional information on pending applications for bundled applications Obtain approval from Risk and Mortgage Product where exceptions are required to proceed without a Credit Card or Citiplus Account under Bundled Applications Review the completed final approval with all supporting documents, sign and instruct Solicitors to prepare mortgage documents Management of post settlement clarifications regarding non maintenance of settled applications Keep abreast and adhere to Policies, Procedures and Risk Bulletins Adhere to timeframes on Compliance Training and Quality Assurance Competencies and Experience to be successful in this position you must have the following skills and experience: Experience in an operational environment (ideally obtained within banking and finance) Credit Underwriting Delegation for Mortgage Lending is essential Knowledge/experience in Mortgage products and operations, essential Knowledge/experience in Secured credit, essential Strong experience in Customer Service and Sales, desirable Excellent professional communication skills, both oral and written with experience in documentation Education Qualifications: Preferred High level of computer literacy in MS Power Point and Word / Intermediate level in Excel Demonstrated understanding of implications for working within a regulated environment Well organized, attention to detail and able to meet deadlines When you work at Citi, you'll be working for an organisation that truly has a global footprint and a powerful network that spans the globe. We celebrate individual ingenuity and leverage the diversity of our people in order to drive high performance. Through dedicated support, training and resources, we promote our talent and future leaders to bring about lasting and positive impact. Citi continues to be an Employer of Choice for Women and supports a flexible work environment. Personal information (as defined in the Privacy Act 1988) will be handled in accordance with our Privacy Policy. Please see www.citi.com.au/privacy #LI-W ------------------------------------------------- Job Family Group: Risk Management ------------------------------------------------- Job Family: Credit Decisions ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Part Time
Keyword Match
... mortgage applications to only eligible deals, to minimise risk to the Bank and provide exceptional service to our brokers and exceed customer expectations. A large part of the role of is to work with out stakeholders and ...
6 days ago Details and apply
6 days ago Details and Apply
NSW > Sydney

Senior Project Manager

Commonwealth Bank

Senior Project Manager-Chief Data Office About the Role Enterprise Services (ES) is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service. The Chief Data Office (CDO) is in place to realise a data-driven organisation for Commonwealth Bank Group. We do this by solving complex problems around data for the business and activating data for strategic and sustained competitive advantage to enhance the financial well-being of our customers in a safe, sound, and secure way. The Team Your team reports into our Chief Data Officer and is responsible for providing data solutions for the group operations within CBA. Your team currently supports a large financial crimes initiative and delivers data from across the bank to support anti money laundering monitoring Do work that matters: Lead project team(s) to manage and execute projects (including complex and challenging projects and programs) as per agreed scope, within budget and to customer expectations using the Banks Enterprise-wide project management methodology (Projects. CBA), toolset (PPMC and Documents. CBA) and support processes. You will be reporting into the Portfolio Delivery Manager within the Group Operations tribe within CDO. Responsibilities: You will be expected to perform the following tasks in a manner consistent with CBA's Values and People Capabilities. Managing large projects and programs of work to achieve the program/project's objectives and business benefits Effectively manage relationships and communications with project stakeholders, including customers and delivery teams Structure project team for success incorporating required skills from within the Group and sourcing resources from delivery partner organisations Communicate and report project activities, timelines, impacts and implications to project team members, stakeholders and staff Develop robust and achievable project plans to manage the delivery of quality project deliverables Balance schedule, cost and quality in reaching decisions relating to project delivery, manage and report project expenditures and benefits realisation Application and demonstration of knowledge and understanding of the project's impact (on people, process and technology) within the Group Manages organisational change requirements with the business and OCM professionals. Evaluate effectiveness of project management tools, processes and methodologies, and make recommendations for continuous improvement Identifying, monitoring and implementing controls to mitigate key risks on the project Manage and resolve any potential conflict whilst facilitating all aspects of stakeholder relationships Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions and decisions we expect from our people. What skills you will possess: Demonstrated experience in Project Management, having managed multiple complex projects at a portfolio level is essential Experience in managing Data including Teradata, Hadoop and Cloud Team leadership experience -experience with managing offshore teams is an advantage Excellent skills in dealing with a diverse group of multiple senior level stakeholders Financial services industry experience is highly regarded Agile experience Knowledge and experience in using industry recognised project management and/or solution delivery methodologies. Your Development and Career Progression: At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value's driven organisation, we nurture and support our people through focusing on skill and talent development, collaboration, flexibility and internal promotion. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Full-Time
Keyword Match
... on skill and talent development, collaboration, flexibility and internal promotion. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people ...
6 days ago Details and apply
6 days ago Details and Apply
NSW > Sydney

Manager, Change & Enablement

Commonwealth Bank

Manager Change & Enablement About the Role Enterprise Services (ES) is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service. See yourself in our team Your new role supports the Change Enablement function of a priority technology transformation, understanding and managing the impacts and implementation of the transformation. You will be responsible for all transformation change management and engagement activities across the program, including analysing change impacts and drivers, engaging various stakeholder groups accordingly, and planning and rolling out capability uplift initiatives to support the success of the transformation. You will enjoy planning and executing specialist change management advice, thinking outside of the box, and building trusted relationships with leaders and advocates to drive adoption of the change. Do work that matters: You will report to the Executive Manager Change & Enablement. Responsibilities: Develops and executes effective strategies and plans to manage the change impacts of the transformation program Contributes to the development of change enablement initiatives (leadership alignment, stakeholder engagement and capability uplift) that drive awareness through to adoption of the transformational change Develops effective relationships with key stakeholders and is seen as a trusted advisor on the management of people related business risks and program benefits Contributes to the ongoing development of change enablement capability within the business and supports the Group's achievement of change maturity Measures and monitors transformational change success measures, including awareness, desire, knowledge, ability, and reinforcement of the change and ensures that people related benefits and risks are well understood and managed Contributes to the ongoing improvement of the OCM methodology at CBA What skills you will possess: Risk Mindset -All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks. Significant organisational change management experience on large scale transformation programs Deep experience in designing change strategies, planning, and managing stakeholders, producing communications, and conducting capabilities uplift initiatives and training Demonstrated personal characteristics of resilience and adaptability Strong influencing and negotiation skills as well as superior relationship management to ensure that the needs are met and achieved Change qualifications are desirable What's in it for you? Flexible working programs An inclusive team culture that promotes collaboration and innovation Group Health Fund and award-winning Super fund Amazing development and career progression program Your Development and Career Progression: At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value's driven organisation, we nurture and support our people through focusing on skill and talent development, collaboration, flexibility and internal promotion. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Full-Time
Keyword Match
... you require additional support please contact HR Direct on 1800 989 696. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their ...
6 days ago Details and apply
6 days ago Details and Apply
NSW > Sydney

Senior Manager Business Lending Process Enablement

Commonwealth Bank

12 month Fixed Term / secondment opportunity Continuously optimises processes and embeds operational excellence across aligned business See yourself in the team Business Bank (BB) offer a wide range of services and solutions to our small to medium, enterprise customers and our regional and agribusiness customers. The Business Lending team supports the full spectrum of business customers' borrowing needs, from small business customers to large mid-market corporates. The Process Performance and Enablement team strives to deliver significant customer and performance improvements across the end to end Business Lending process. This is achieved through designing and implementing process improvement and behaviours changes, from Business Banking centres to Credit Risk and Commercial Lending Operations. Do work that matters Reporting to the Executive Manager Business Lending Process Performance & Enablement, you will commit to process design and idea generation to effectively implement, embed and improve end to end solutions, working with the entire Business Lending CBA community. More specifically you will Support the roll out of the existing end to end Business Lending roadmap (including implementation to all Business Banking sites) Be an active change agent to embed solutions and increase adoption of new process and practices nationally, ensuring the scalability of changes across the network Work with the other Senior Enablement Managers to knowledge share, provide insights and lessons learnt across the locations and segments Provide input and support into the end to end Business Lending Continuous Improvement (CI) framework Provide capability uplift through performance coaching of leaders across the nation Assist leaders to diagnose areas for improvement and implement solutions, sharing best practice across the network Drive the creation and evolution of new ways of working for the end to end Business Lending process including the platform which hosts up to date content and guides Drive the sustainability of the solutions to ensure that the associated benefits are realised over the long term Lead a culture where everybody drives continuous improvement We want to hear from you if you have Experience in a process improvement or change management capacity Demonstrated experience in implementing end to end projects Demonstrated experience in coaching and facilitation, including senior stakeholders Lean Six Sigma Black Belt certification would be an added advantage. Relevant Business Banking frontline experience (Banker / Leader) Risk Mindset -All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... identify and understand, openly discuss and act on current and future risks Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
6 days ago Details and apply
6 days ago Details and Apply
NSW > Sydney

Solution Delivery Lead

Commonwealth Bank

Solution Delivery Lead See yourself in our team Enterprise Services (ES), we are responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service. About the Role You will be responsible for providing Solution Delivery direction across design, build and embed phases across Digi Docs and Retail Leading Tech Delivery Team You will also drive the discovery Solution Options and draft up Solution Options to be discussed and agreed which will then form a part of the Solution Design Document You will provide day to day guidance to Program Delivery teams, shape and lead the resolution of any blockers or gaps which the Program Delivery team phase as well as support with any Solution Options and OOM costs for adhoc engagement requests Do work that matters: You will have end to end Solution Delivery responsibility for the Digi Docs Program Delivery Team. You will work with a wide range of business and technology stakeholders and influence and guide their technology engineering direction. You will build a strong Solution, Delivery & Technology capability within the Digi Docs Change team. Responsibilities: Through Idea to Inception you are embedded into Delivery Teams / Front Door engagement to Provide Application design artefacts and estimations assumptions Delivery Aligned through execution to Problem solve complex solution or Program Technical blockers across and between the technologies and integrating platforms of implementation Effectively manage relationships and communications with stakeholders, including Group customers, architecture, engineering leads, upstream and downstream platforms and the automation delivery teams Work with platform owners and business teams, to develop engineering standards and patterns to optimize the Group's use of Automation technologies Advise automation teams on non-functional risks and appropriate management approaches including stress and volume testing and risk control frameworks Lead and manage specialist projects design discussions / estimations via Front Door What skills you will possess: Essential: Exceptional delivery record in infrastructure and/or application projects Demonstrated experience in delivering solution options and designs and embed them into delivery teams to develop IP on core workflows which support our business partners. This is across many technology applications. Ability to convert technology solution discussions into business understood outcomes. Understands and has experience working in a fast paced delivery environment. Hands on development experience, especially with .Net and Microsoft platforms Hands on experience with OpenText Products and Kofax or similar technologies is desirable What's in it for you? Flexible working programs An inclusive team culture that promotes collaboration and innovation Group health fund and award-winning super fund Amazing development and career progression program Your Development and Career Progression: At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value's driven organisation, we nurture and support our people through focusing on skill and talent development, collaboration, flexibility and internal promotion. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... on skill and talent development, collaboration, flexibility and internal promotion. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people ...
5 days ago Details and apply
5 days ago Details and Apply
NSW > Sydney

Manager Remediation Technical Support

Commonwealth Bank

Do work that matters: Colonial First State (CFS) has been helping Australians with their investment, superannuation and retirement needs since 1988, and is a leader in the field across an award-winning range of wealth management solutions. Expertise spans a range of investment, superannuation and retirement products. We're committed to providing the best possible outcomes over the long term for our investors. We achieve this by aligning our values to our customers'. We're recognised for product innovation and have a strong track record delivering robust, award-winning solutions for our customers. Our strong performance, efficient administration, and value for money products are delivered through excellent service to help our members maximise their investment outcomes. Most importantly, we're passionate about what we do and constantly seek to outperform. We're committed to developing a culture of expert and passionate people. Successful teams create success for our customers, our shareholders and our community. We recognise the importance of attracting, developing and retaining talented people to help us drive our vision of helping Australians meet and exceed their superannuation, investment and retirement planning needs. Your responsibilities: Understand remediation issues, provide guidance and support for end to end remediation methodology including population and compensation Assessment, compensation tools & Customer engagement approaches Guidance and assisting with review and challenge root cause analysis Group Remediation engagement and management and coordination of internal/external assurance activities Bi-Monthly Remediation Decision Forums Support a team of Remediation Managers/Analysts to complete all stages of the remediation activities Ensure adherence/compliance of Group and CFS Remediation policies and procedures Ensure good governance principles, including documenting assumptions, decisions and activities Develop and implement repeatable solutions for remediation activity Manage the design and document process & procedures Ensure appropriate ongoing management of remediation Incidents and Issues via Risk InSite Ensure quality customer experiences and fair outcomes for customers participating in remediation programs Advocate for CFS in relation to RG256 and any future changes to the requirements for remediation programs Provide direction and support during the planning and start-up phases of remediation projects to address critical issues (if required) and provide ongoing support throughout the project lifecycle Relevant Remediation Decision Forum activities Develop and maintain technical remediation guidelines and guidance documents Support the Senior Manager Remediation Analysis and Development with Quality Assurance activities We're interested in hearing from people who have: Diploma of Financial Planning/RG146 desirable Banking and Finance qualifications desirable Strong customer advocacy Exceptional verbal, written and listening skills. Comfortable interacting with and influencing a wide range of audience, from peers to senior stakeholders Process design, documentation, implementation and managing change Managed multi discipline, complex compliance matters Be able to think logically and laterally Have decision making experience and ability to use information for this as well as assessing broad impacts Have detailed understanding of the Wealth Management and financial services industry CFSIL detailed Product, functionality, rules knowledge Your path looks like If you live the values and demonstrate the people capabilities we can offer great opportunities. Whether you want to move across the organisation or up into a leadership role, the way you live the values and demonstrate the people capabilities are key. Use the capabilities required for this role as a guide to the critical skills and behaviours you need for your next move. CBA has entered into an agreement with KKR to sell a 55% interest in its CFS superannuation and investments business for total cash consideration of $1.7billion (implying a total valuation of $3.3billion). CBA will retain a 45% shareholding in CFS. KKR is a leading global investment firm that manages multiple alternative asset classes, including private equity, energy, infrastructure, real estate and credit, with strategic partners that manage hedge funds. KKR aims to generate attractive investment returns for its fund investors by following a patient and disciplined investment approach, employing world-class people, and driving growth and value creation with KKR portfolio companies. The sale is expected to complete in the first half of 2021. As this is a role to work in the CFS business, the successful candidate will initially be employed by the CBA Group but on sale completion, their employment will transfer to a new entity that will employ the CFS business employees from completion. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... from completion. Whether you're passionate about customer service, driven by data, or called by creativity ... and energy. One where making a positive impact for customers, communities and each other is part of our every ...
1 day ago Details and apply
1 day ago Details and Apply
NT > Darwin

Home Lending Specialist Darwin

Commonwealth Bank

Do work that matters Your role exists to make our customer's lives easier. Whether a customer is buying their first or second home, investing in a property, refinancing, building or renovating, you're there to deliver the right solutions at the right time. Our Home Lending Specialists are the type of people who thrive on creating long-lasting relationships. They know how to ask the right questions to deliver appropriate lending solutions and build trust, confidence and advocacy in every interaction. See yourself in our team You'll be joining our Retail Branch Network - a hardworking team who deliver customised service to meet the needs of our personal and small business customers. Our focus is to help people and business move forward, to progress. We support our customers to make the right financial decisions and achieve their dreams, targets and aspirations. We're looking for someone who puts the customer at the heart of everything they do. You'll work face to face with customers to lead lending conversations with confidence, putting your solid understanding of our products, processes and policies to good use by proactively identifying your customers' financial needs. As a confident networker you'll use your communications skills to develop and maintain strong working relationships with your branch peers. As a HLS, you'll be a stickler for detail, ensuring applications are compliant and all checks have been done. The service you provide will be exceptional, giving you the confidence to ask for external referrals from your existing satisfied customers. Where will you go? As a HLS at CommBank, your opportunities are endless. We're investing in in our people to provide consistent and clear career pathways for our lenders, deliver more development opportunities and provide best in market training. If you live the values and demonstrate our lending capabilities, we'll help you find the next step that's right for you and enable you to be your best on your career journey. We're interested in hearing from people who have: A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships Previous experience in a lending environment and an existing knowledge of Home Lending products and the current responsible lending legislation An ability to identify and anticipate customers' financial needs The ability to see the big picture for customers and provide them with holistic solutions *branchnetwork* Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... in hearing from people who have: A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships Previous experience in a lending environment and an ...
1 day ago Details and apply
1 day ago Details and Apply
VIC > Melbourne

Accommodation Team Leader - West Footscray

Zenitas Healthcare

Who We Are Zenitas Healthcare is a community-based healthcare provider. We help our clients and communities live healthier and happier lives, so they can thrive. We offer community-based healthcare in primary care, allied health, homecare and mobile health and for all ages and life stages. We have grown through acquisitions of like-minded, customer-focused businesses which includes: Accommodation & Care Solutions (ACARES) Australian Home Care Service (AHCs) Comrec Orion Services We provide personal and aged care, disability services and accommodation, general practice medicine, physiotherapy, occupational therapy, podiatry, speech pathology, and dietetic services. The Opportunity Working with the Australian Home Care team in West Footscray, as a Team Leader you will be leading a small team of dedicated Support Workers. You will ensure they provide appropriate levels of assistance, support and service to each client to maximise opportunities for independence, personal growth and skill enhancement, in line with individual support plans. Each day may be different, but your core responsibilities will likely include: Providing varying levels of hands-on personal care Be an effective role model and mentor for all team members to ensure awareness and accountability of procedures, documentation and reporting requirements Develop and maintain effective communication channels with clients, families and support staff Deliver exceptional customer service, appropriately matching customer needs and preferences with care staff capabilities Ensure all policies, procedures and legislative requirements are understood and followed by staff About You To do well in this role you will have a Certificate IV in Disability (or higher) and prior experience as a Team Leader within Accommodation. You will have strong interpersonal and people management skills and be happy to provide care to clients, as well as identify, train and develop care teams. Being a solution focused person, you will work closely with internal and external stakeholders to ensure care and support of customers are met. Previous experience with supervising staff and rosters as well as rostering a knowledge of the NDIS is desirable. What We Offer We believe our people are the key to our success, and we foster a supportive, friendly and creative working environment. Our human-centric business philosophy also means that we learn from each other, celebrate each other's successes, and achieve great results by working together. We offer you: Flexibility in the hours you work to balance work from home life Opportunities to work closely with highly experienced and passionate professionals who love what they do Ability to have an impact on your clients' lives Opportunity to gain further training and professional development What's Next Zenitas prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability. If you think this role might be for you, we want to hear from you. Please click apply. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community . For any questions regarding your application, please send a message through your LiveHire Inbox (top right corner dropdown box of your profile), or email

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Work type
Part Time
Keyword Match
... staff Deliver exceptional customer service, appropriately matching customer needs and preferences ... and external stakeholders to ensure care and support of customers are met. Previous experience with supervising staff and ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
NSW > Sydney

Senior Solution Architect

Lendlease

Lendlease Digital is building a software platform called Podium that will transform and disrupt the global property and construction industry. Autonomous cars? Now is the time for autonomous buildings. Yes, we are that ambitious! We develop products that solve real problems and deliver solutions that are feasible, viable and desirable to our customers. Our core philosophy is “digital before physical, share data not files, fully simulated and tested before manufacture and assembly (not construct)”. As a team, we are innovative, brave and continually learning and trying new ways of doing things. With our digital business rapidly growing, we are now recruiting for a Senior Solution Architect to drive the design and delivery of customer centric digital solutions across the property. It is a key leadership role within the Lendlease Podium Asset Services team, focused on extending and delivering the Global Asset Services product set supported by the Podium Platform. You will be responsible for The creation of product roadmap from 12 months to 5 years The collaboration across the software architect team to create products which both integrate with and complement the full product stack About you: A highly experienced solution architect, with a career of designing enterprise solutions from inception, at technology companies. Experience designing, developing, troubleshooting and launching a revenue-generating portfolio of innovative software products, with a proven ability to incorporate process and transparency. Proven experience in successfully leading the development and implementation of solutions, working with R&D and customers in the implementation of architectures to achieve end to end solutions connecting software, devices and services. Knowledge of web application development, security, digital twin, internet of things, predictive/prescriptive/advanced analytics, artificial intelligence, machine learning, robotics, mobility, data management, customer relationship management, customer service automation, open source technologies, information management and cloud services. Strong knowledge and experience with design thinking and agile ways of working (SaFE, Scrum, Kanban, Human Centered Design, Lean) This is a rare opportunity to drive an innovative program of work in a dynamic global environment with a start-up mentality, that values passion for excellence and courage to test the boundaries, viewing setbacks as learning opportunities. If this role aligns to your skillset and career aspirations to drive change and disrupt an industry, please apply now! Lendlease is a diverse, flexible employer of choice. We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs, through various stages of their lives. Lendlease provides a wide range of benefits to support our employees through their everyday lives. Our flexible work arrangements make it possible to shape your working day accordingly.

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Work type
Full-Time
Keyword Match
... analytics, artificial intelligence, machine learning, robotics, mobility, data management, customer relationship management, customer service automation, open source technologies, information management and cloud ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Collections Consultant | Home Loans & Asset Finance

Macquarie Group

Join a high performing collections team and utilise your customer service skills and problem-solving ability to deliver positive outcomes for both Macquarie and our clients. Our Collections team are responsible for engaging in calls to Macquarie customers, who have recently missed payments on their contracts. You'll be responsible for day to day collections to reduce delinquency through effective communication, negotiation skills and decision making. Working in a fast-paced, contact centre environment you will liaise with customers primarily over the phone and via email, resolving matters of outstanding arrears. You will confidently and effectively negotiate results that are commercially viable and in-line with Debt Collections Guidelines and internal processes. With prior banking, contact centre or customer service experience, you will have the ability to effectively resolve matters of outstanding arrears within suitable timeframes. Leveraging your outstanding communication skills, you will be able to build rapport with customers and gain a solid understanding of their financial circumstances, to ensure the correct decisions can be made. You will be committed to providing an exceptional client experience through demonstrating empathy, whilst also addressing customer concerns and handling objections. To start this exciting journey, apply now. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... in-line with Debt Collections Guidelines and internal processes. With prior banking, contact centre or customer service experience, you will have the ability to effectively resolve matters of outstanding arrears within ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
VIC > Melbourne

Low Risk Eligibility Officer

Allianz

Low Risk Eligibility Officer 6 Month opportunity in Melbourne CBD Channel your customer service skills in a specialist team Be part of a great culture & Grow with a leading Global Insurer Do you have a background in Workers Compensation? We currently have an exciting opportunity as a Low Risk Eligibility Officer within our Melbourne Workers Compensation team. This full-time permanent role is an excellent opportunity to join our successful team in ensuring the accuracy and quality of our straight accepted claims. Reporting to the Team Leader of Eligibility, the responsibilities of the role are: To ensure quality of initial entitlement determinations. Ensure a positive service experience of injured workers and employers, Accurate calculation of all pre injury average weekly earnings. Core skills and competencies required: Excellent customer service Effective verbal and written communication skills Proven ability to manage time effectively A keen eye for detail and good data entry skills An ability to calculate employer excess and PIAWE rates as per the legislation A willingness to work autonomously and as part of a team Previous Case Management / Insurance experience highly desirable Knowledge & Experience: Ideally 2 years' experience in claims management Good working knowledge of the associated regulations & legislation At Allianz we value high performance. We recognise the contribution of our employees and reward our staff with a dedicated range of attractive benefits. Whether you are looking for a company that offers a variety of flexible leave options, salary packaging, or substantial insurance discounts, Allianz has a range of benefits to suit you.

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Work type
Full-Time
Keyword Match
... of all pre injury average weekly earnings. Core skills and competencies required: Excellent customer service Effective verbal and written communication skills Proven ability to manage time effectively A keen ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Administration Officer

Australian Red Cross

Permanent position Part time hours - 3 days per week Randwick, NSW location About us Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region. About the role The Administration Officer is responsible for providing competent and professional support to the Young Parents Program Manager, Team Leaders and staff. Key tasks include providing administrative support to staff and volunteers, office management, finance accounts and record keeping, reporting, WHS (across 2 properties) organisation of events and functions as well as liaising with members, volunteers and staff. This role ensures high quality office management and resourcing required for effective and efficient program operations, including managing the central phone to ensure the provision of prompt and efficient customer service to internal and external stakeholders. What you will bring High level administration and organizational skills Demonstrated ability to be flexible, with highly developed written and verbal communication and interpersonal skills Demonstrated financial skills and knowledge Demonstrated advanced computer skills including MS Office, spreadsheet, publishing and data base competencies High level customer service skills required to work effectively with a broad range of people Experience in community services or related fields is highly desirable A current Australian Drivers Licence and Working with Children Check is mandatory for this role. Why work with us Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further information For further information about this role, please refer to the position description attached below or contact Jahnvi Singh on 0478 332 235. Position description: YPP Administration Officer PD November 2020.pdf Applications for this position will close at 11:55pm on the 4th December 2020.

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Work type
Part Time
Keyword Match
... advanced computer skills including MS Office, spreadsheet, publishing and data base competencies High level customer service skills required to work effectively with a broad range of people Experience in community ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Contact Centre Consultant

RACQ

Description Contact Centre Consultants About RACQ RACQ exists to make a positive difference to the lives of our members now and into the future. We embrace the value of a vibrant, diverse and inclusive workforce where the backgrounds, perspectives and life experiences of our employees help us innovate, make better business decisions and better serve our members. We live our values of generosity of spirit, being of service, inspiring trust and dedication to excellence and have a real sense of pride in what we do. Join us during an exciting time of growth. Start dates for early January 2021 onwards. About the Roles We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement, Insurance or Bank contact centre teams. You will take large volumes of inbound calls, relating to Roadside Assistance, Bank and/or Insurance policy alterations, quotes and new business. Working within the RACQ Member teams' you are empowered to engage with each member and provide recommendations on products and services that suit their individual needs. Our team work across a 7-day rotating roster, Eight Mile Plains. Eight Mile Plains Opportunities Part Time (5 hour shifts x 5 days per week, scheduled between 6:00am and 7:30pm) Full Time (7.5hour shifts x 5 days per week, scheduled between 6:00am and 7:30pm) Fixed Term Contracts (Full time 7.5hour shifts x 5 days per week, scheduled between 6:00am and 7:30pm) You will be prompted to indicate your preference upon application for preferred style opportunity. We provide a 12-week full-time training program to set you up for success! This training will be held at our Eight Mile Plains Head Office and via our virtual training platforms in a mixed learning format. Skills & Experience Sales and/or customer service experience in a retail or call centre environment Team players - commitment, reliability and a positive attitude Strong listening skills, an engaging communication style and proven ability to determine your customers' needs Attention to detail and accurate data entry skills, while working in a fast-paced, structured environment Adaptable to and accepting of change Benefits Attractive shift loading applicable to evening and weekend shifts Opportunity to earn monthly and 6 monthly sales bonuses! FREE Roadside Assistance and up to 25% of RACQ Insurance products Access to health and wellbeing benefits, including Employee Assistance Program, yoga, fitness bootcamp and more! A wide variety of travel, accommodation, retail and automotive discounts Work within a fast-paced, goal-oriented team and assist RACQ members in a role that makes a difference! We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Free Roadside Assistance, significant discounts on Banking, Assistance,Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Closing Date: Sunday 06th of December 2020 Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

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Work type
Full-Time
Keyword Match
... and via our virtual training platforms in a mixed learning format. Skills & Experience Sales and/or customer service experience in a retail or call centre environment Team players - commitment, reliability and a ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Motor Assessor

RACQ

Description As a member-based organisation, we are committed to providing the best possible service to our members in their time of need. In this role you will be responsible for the assessment of damaged motor vehicles to enable quality repairs at competitive prices and timely turnaround to provide an industry leading claims experience for our members. Our Motor Assessors are deployed across Queensland as a Mobile Workforce, equipped to operate from our Selected Repairer Network and from home. You will be provided with a fully maintained tool of trade vehicle, RACQ uniform, comprehensive training and required IT equipment to fulfil the role. We also invest in your development and provide you with ongoing external training and ICAR accreditation. Quantify and assess insurance losses Monitor the quality and timeliness of motor vehicle repairers Deliver exceptional customer service to insurance claimants and third parties Ensure compliance of relevant insurance acts and legislation Establish professional relationships with Service Providers and stakeholders Maintain competitive repair costs in relation to insurance standards Identify and assess risk and report accordingly About you Trade qualification in motor assessing, panel beating and/or spray painting Current, unrestricted driver licence Experience quoting damaged vehicles Outstanding customer service skills Strong problem solving, negotiation and decision-making skills Effective communication skills (verbal and written) Good computer literacy in Microsoft Office applications It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You have got this. Application close 3rd of December 2020. Please Note you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Brisbane Region

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Work type
Full-Time
Keyword Match
... based organisation, we are committed to providing the best possible service to our members in their time of need. In this ... of motor vehicle repairers Deliver exceptional customer service to insurance claimants and third ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Townsville

Member Engagement Consultant Townsville

RACQ

Description Engage with our members and deliver tailored solutions across a range of core products (assistance, insurance and banking) and services Come and join the fantastic team at RACQ Townsville! You must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to face, phone, email and click-to-chat). We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement retail team. You will deal with member enquiries, relating to Banking, Roadside Assistance and Insurance policy alterations, quotes and new business. The Member Engagement team use a unique sales approach, as you are empowered to engage with each member and provide recommendations on products and services that suit their individual needs. Our team work across a 6-day rotating roster, Full-time hours rostered over a 5-day working week Availability required Monday to Friday 8:30am to 5:15pm & Saturday 9:00am to 1:15pm Full-time training provided for up to 10 weeks Full time role Duties Determine, understand, and deliver on our member's needs Create an open, engaging environment where members feel at ease Promote RACQ products and facilitate referrals to specialist staff Contribute to the achievement of service standards in a multichannel environment, including face-to-face and via phone, email and click-to-chat Maximise opportunities to achieve team and individual KPI's Live the RACQ values and continue to build on our strong reputation Skills & Experience Sales and/or customer service experience in a retail or contact centre environment Previous experience in banking or financial services Team players who are committed, reliable and positive Strong listening skills, an engaging communication style and proven ability to determine your customers' needs Attention to detail and accurate data entry skills, while working in a fast-paced, structured environment Adaptable and accepting of change It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Townsville Shop 125, 126 Willows Shopping Centre 13 Hervey Range Road, Thuringowa Central Townsville 4814

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Work type
Full-Time
Keyword Match
... the fantastic team at RACQ Townsville! You must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to face, phone, email and click-to-chat). We ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Member Engagement Consultant Relief - North Lakes

RACQ

Description Engage with our members and deliver tailored solutions across a range of core products (assistance, insurance and banking) and services. We have a fantastic opportunity to join the friendly team at our North Lakes Store! This position requires strong interpersonal skills and the desire to deliver outstanding customer service. Work within a fast-paced, goal-oriented team and assist RACQ members in a role where RACQ members needs comes first! We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement retail team. You will deal with member enquiries, relating to Banking, Roadside Assistance and Insurance policy alterations, quotes and new business. The Member Engagement team use a unique approach, as you are empowered to engage with each member and provide recommendations on products and services that suit their individual needs. Our team works across a rotating roster. Relief role covering all RACQ stores, base location: North Lakes Availability required Monday to Friday 7am to 5:15pm; Saturday: 08:45am-1:15pm Full-time training provided for up to 10 weeks Open to travel Duties Provide professional customer service to RACQ members by presenting relevant solutions and putting the members needs first Maximise sales opportunities to achieve individual and team sales targets Learn and retain a comprehensive knowledge of RACQ products, services, systems and procedures and ensure your knowledge is kept up to date Comply with all relevant legislation, policies and procedures Work towards team based goals to promote a positive, cohesive and supportive working environment Live the RACQ values and continue to build on our strong reputation Ensure your personal presentation is of a high standard in line with our uniform policy as the face of RACQ Skills & Experience Sales and/or customer service experience in a retail or contact centre environment Previous experience in banking or financial services Team players who are committed, reliable and positive Strong listening skills, an engaging communication style and proven ability to determine your customers' needs Attention to detail and accurate data entry skills, while working in a fast-paced, structured environment Adaptable and accepting of change It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Northlakes

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Work type
Full-Time
Keyword Match
... at our North Lakes Store! This position requires strong interpersonal skills and the desire to deliver outstanding customer service. Work within a fast-paced, goal-oriented team and assist RACQ members in a role where ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Project Manager, Group Policy Framework

Commonwealth Bank

We support flexible working and are happy to discuss what this means for you 7 month contract full time, with the possibility of extension We are open to candidates based in Sydney and Brisbane See yourself in our team: Group Governance provides corporate governance, policy framework advice and corporate secretariat services to the Commonwealth Bank of Australia (CBA) Executives, Senior Leaders, Board of Directors and its Committees and to CBA's subsidiary companies and their various committees (together, CBA Group). Our Group Policy Framework (GPF) is a project which is simplifying and rationalising the CBA Group policies to drive increased accountability and improved governance outcomes and policy compliance across the CBA Group. Do work that matters: You will play a key role in planning and coordinating activities and resources to deliver the required outcomes on time and within budget, responsibilities include: Planning and coordinating GPF project activities and schedules, delivering using the Bank's Enterprise-wide project management methodology, toolset and support processes Producing the required project documentation, project governance and assurance reports needed to ensure the GPF project achieves its objectives on time and within budget. Working closely with the GPF team to effectively identify, assess and manage risks, issues, dependencies, priorities, progress to milestones and budget, creating and providing regular and accurate reporting to senior stakeholders. Managing the GPF project using a collaborative approach within the GPF team and with stakeholders, ensuring appropriate communication and project documentation is developed and maintained Ensuring appropriate project governance and assurance activities are in place, including the availability of reports and updates for governance committees and Project Boards on the project's status and achievement of milestones Developing and implementing an effective communication plan for the GPF that enhances the GPF and Group Governance brand. We're interested in hearing from people who have: Demonstrated experience in PRINCE2, project/program management delivery methodologies and best practices Demonstrated experience in developing and collating reporting of complex projects in a way that is meaningful and transparent to executive and senior stakeholders and governance committees Ability to navigate systems, tools and support processes, including experience and expert skills in creating project documentation, excel, powerpoint, Gantt charts, etc. High level interpersonal skills with the ability to influence outcomes in an organization with multiple stakeholders and competing priorities in a changing and challenging environment Strong communication and influencing skills with the ability to prepare and present executive level submissions Strong team-player and engagement mindset. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... and present executive level submissions Strong team-player and engagement mindset. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people ...
6 days ago Details and apply
6 days ago Details and Apply
NSW > Sydney

Executive Manager Policy Governance

Commonwealth Bank

We support flexible working and are happy to discuss what this means for you Experience in implementing policies & policy frameworks in the financial services industry Legal qualifications and experience an advantage See yourself in our team: We're undergoing a rapid transformation, and policy is centre stage. You'll be part of a movement where you'll play an integral role in our ongoing commitment to do the right thing by our customers. Our Group Governance team provides corporate governance and corporate secretariat services to the Commonwealth Bank of Australia (CBA) Board of Directors and its Committees and to CBA's subsidiary companies and their various committees. We contribute to the efficient functioning of the Group by supporting the Boards of the CBA Group in carrying out their governance roles and by having oversight of the corporate governance, policies, standards and procedures for one of Australia's largest financial services group. Your role, within the Group Policy Framework (GPF) team, will be focused on supporting Policy Owners across the Group to enhance their policy documentation to inform effective decision making and drive better customer, business and risk outcomes. You will be an advocate for strong policy governance across the Group and its various entities, promoting consistency and compliance with legal and regulatory requirements. You will be able to forge strong relationships with diverse stakeholder groups to achieve outcomes, and a core contributor to the GPF team. Do work that matters: You will play a key role in a project to strengthen the GPF across the CBA Group. Responsibilities include: Drafting and reviewing draft policies and related documents to improve effective decision making, drive simplicity and improve risk outcomes of the CBA Group Conducting policy-related analysis and research to drive improvement and the adoption of best practice Providing direction and guidance to business on the GPF to achieve the outcomes required Facilitating governance milestones such as Committee and Board endorsement of policy documentation Establishing and effectively managing relationships and communications with policy stakeholders Effective forward planning, reporting, coordination, prioritisation and management of tasks Advising CBA and its Group entities on policy requirements to meet governance and legal and regulatory requirements We're interested in hearing from people who have: Qualifications and experience in law (preferable) Policy operationalisation and risk management and/or compliance experience desirable Prior experience with policy governance, frameworks and development in a major financial services company Excellent co-ordination and stakeholder management skills with proven experience to influence senior stakeholders Excellent drafting skills with proven experience in delivering simplicity, consistency and clarity of message High attention to detail and to quality Strategic thinking skills, with strong ability to exercise judgement and find solutions Exceptional analytical skills Strong collaborative approach, and an ability to work well in a team environment. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Full-Time
Keyword Match
... collaborative approach, and an ability to work well in a team environment. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
6 days ago Details and apply
6 days ago Details and Apply

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