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Customer Service Jobs Adelaide - 19 results

SA > Adelaide

Digital Delta Business Analyst

KPMG

Do you love solving complex problems, designing sophisticated solutions and building innovative technology for Australia's largest organisations? Are you passionate about Digital Transformation? Do you embrace digital disruption? Are you convinced that the Fourth Industrial Revolution is fundamentally changing the way we live, work and relate to each other? Do you aspire to create the best customer experiences across Mobile App & Web, and User Experience (UX) & User Interface (UI)? Do you believe in creating powerful actionable insights from Data and Analytics? Do you want to work in a diverse and flexible working environment? New digital technologies and disruptive business models mean many organisations are struggling to keep pace with the transformative changes required to drive growth and meet customer demands. KPMG Digital Delta provides end-to-end digital innovation and transformation services to help overcome this challenge. By designing and implementing new fit-for-purpose operating models, KPMG Digital Delta helps organisations to reframe their business models, improve operational productivity, create the best customer experiences, and enhance employee collaboration. We bring together best practice knowledge and technology, along with deep expertise across all industries. More specifically, we re-imagine and re-invent organisations to become world class digital enterprises using advanced technologies, data and human insights. We help organisations to embrace Digital Strategy, Artificial Intelligence (AI) & Cognitive, the Internet of Things (IoT), Data, Analytics & Modelling, Mobile App & Web, and User Experience (UX) & User Interface (UI) and more. We work with clients to: Formulate strategies that re-imagine organisations Harness innovation from the 4th industrial revolution Actioning insights from trusted data to consistently and quickly make clear decisions Build adaptive organisations Thrive as a connected enterprise - front, middle and back office Your new role The Business Analyst will consult on client projects undertaking business analysis and design activities to form solutions that will typically involve a combination of analytical, process and business transformation outcomes. You will work proactively to: Assist in the definition and delivery of a Digital Delta Strategy. Assist clients with business case development to secure funding for investment in integrated insight-driven decisioning solutions. Plan, prepare and perform investigative interviewing to elicit stakeholder requirements, motivations and points of views. Provide business expertise in defining, validating and delivering business requirements that inform solution design. Contribute to the definition and implementation of organisational designs and incentive structures that support and benefit from data driven decision making and quantative approaches. Optimise the client's decision making process by analyzing, understanding and documenting the as-is business process, identifying steps within the as-is business process that will be impacted by the Digital Delta Solution and re-engineer a to-be process to optimize the decision making process. Analyse the anticipated impact of the implementation of a Digital Delta solution on people, processes and culture and define and implement change plans to address the anticipated change to ensure successful adoption of the solution. Develop and deliver clear and articulate, audience appropriate, presentations of findings and recommendations ensuring the presentations is persuasive and a captivating story with suitable theme. Document work results in a comprehensive, coherent manner using professional business writing skills. You bring to the role A sound understanding of digital and cognitive technologies, analytics, information management and business process based solutions. An appreciation for the impact that digital and cognitive technologies will have on the people, process and culture of an organisation. Proven ability to develop business cases, translate client needs into functional and non-functional requirements, engineer business processes to enhance business outcomes, facilitate client workshops and manage and communicate to client stakeholders. A disciplined approach to problem solving and an ability to critically assess a range of information to differentiate true business needs as opposed to user requests. Excellent interpersonal, oral and written communication skills. What we offer you We offer rewarding careers for outstanding professionals, ongoing learning and development opportunities, a collaborative and inclusive culture, and flexible and agile work practices that focus on our people's wellbeing to drive innovation and entrepreneurship. We also believe that our business plays a distinct and vital role in helping solve important social and environmental issues; and use our unique skills and expertise to help create positive and lasting impacts for our communities. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. We are consistently recognised as an employer of choice for women, and our inclusive culture promotes the development of our people irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. This is an exciting opportunity to be a part of KPMG and its ongoing success. So if you want a career where you can use your deep expertise to deliver real results, talk to us first. Please apply for this position by submitting your confidential application online.

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Work type
Full-Time
Keyword Match
... with the transformative changes required to drive growth and meet customer demands. KPMG Digital Delta provides end-to-end digital innovation and transformation services to help overcome this challenge. By designing and ...
5 days ago Details and apply
5 days ago Details and Apply
SA > Adelaide

Digital Delta Business Architect

KPMG

Do you love solving complex problems, designing sophisticated solutions and building innovative technology for Australia's largest organisations? Are you passionate about Digital Transformation? Do you embrace digital disruption? Are you convinced that the Fourth Industrial Revolution is fundamentally changing the way we live, work and relate to each other? Do you aspire to create the best customer experiences across Mobile App & Web, and User Experience (UX) & User Interface (UI)? Do you believe in creating powerful actionable insights from Data and Analytics? Do you want to work in a diverse and flexible working environment? New digital technologies and disruptive business models mean many organisations are struggling to keep pace with the transformative changes required to drive growth and meet customer demands. KPMG Digital Delta provides end-to-end digital innovation and transformation services to help overcome this challenge. By designing and implementing new fit-for-purpose operating models, KPMG Digital Delta helps organisations to reframe their business models, improve operational productivity, create the best customer experiences, and enhance employee collaboration. We bring together best practice knowledge and technology, along with deep expertise across all industries. More specifically, we re-imagine and re-invent organisations to become world class digital enterprises using advanced technologies, data and human insights. We help organisations to embrace Digital Strategy, Artificial Intelligence (AI) & Cognitive, the Internet of Things (IoT), Data, Analytics & Modelling, Mobile App & Web, and User Experience (UX) & User Interface (UI) and more. We work with clients to: Formulate strategies that re-imagine organisations Harness innovation from the 4th industrial revolution Actioning insights from trusted data to consistently and quickly make clear decisions Build adaptive organisations Thrive as a connected enterprise - front, middle and back office Your new role The Business Architect will undertake business architecture and design activities to align strategic business goals and objectives with decisions regarding products, services, partners and suppliers, functional capabilities and key business and technology initiatives. You will design and deliver solutions that align the business strategy, insight needs, information flows and functional structure of the organization to provide the required outcomes encompassing analytics, process excellence and business transformation. You will work proactively to: Engage with senior client stakeholders to understand their vision and to define and recommend valid and pragmatic Digital Delta strategies and solutions. Craft compelling and innovative business strategies to solve client problems and are aligned to the Solution49x solutions and present to C-level clients. Define the business case to secure funding for investment in Digital Delta strategies and solutions. Define the business capabilities, business services and information flows required to deliver the recommended Digital Delta strategies and solutions. Prescribe the program roadmaps to deliver target state solution designs encompassing business and technology needs. Partner with technical specialists on the design of new and complex insight-driven decisioning solutions. Deliver new business capabilities through the implementation of Digital Delta strategies and solutions. In addition to your focus on client engagements, you will contribute to the definition and enhancement of business architecture disciplines within the practice. You bring to the role A sound understanding of digital technologies, analytics, information management and business process based solutions and the application of such solutions to deliver new business capabilities. A proven ability to: Define the value chain and competitive environment of a client's business. Develop the business case for investment in Digital Delta capabilities including the identification and quantification of business benefits. Explore and document client needs into functional and non-functional requirements. Design complex business customer journey's, processes and workflows that incorporate analytic, process excellence and business transformation outputs. Conduct complex analysis and structured problem solving, resulting in pragmatic and executable recommendations to clients. Define business policies and rule associated with insight-driven decisioning solutions. Ideate and validate business initiatives. Bridge the gap between technology and business environments. What we offer you We offer rewarding careers for outstanding professionals, ongoing learning and development opportunities, a collaborative and inclusive culture, and flexible and agile work practices that focus on our people's wellbeing to drive innovation and entrepreneurship. We also believe that our business plays a distinct and vital role in helping solve important social and environmental issues; and use our unique skills and expertise to help create positive and lasting impacts for our communities. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. We are consistently recognised as an employer of choice for women, and our inclusive culture promotes the development of our people irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. This is an exciting opportunity to be a part of KPMG and its ongoing success. So if you want a career where you can use your deep expertise to deliver real results, talk to us first. Please apply for this position by submitting your confidential application online.

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Work type
Full-Time
Keyword Match
... with the transformative changes required to drive growth and meet customer demands. KPMG Digital Delta provides end-to-end digital innovation and transformation services to help overcome this challenge. By designing and ...
5 days ago Details and apply
5 days ago Details and Apply
SA > Adelaide

Digital Delta Technical Business Analyst

KPMG

Do you love solving complex problems, designing sophisticated solutions and building innovative technology for Australia's largest organisations? Are you passionate about Digital Transformation? Do you embrace digital disruption? Are you convinced that the Fourth Industrial Revolution is fundamentally changing the way we live, work and relate to each other? Do you aspire to create the best customer experiences across Mobile App & Web, and User Experience (UX) & User Interface (UI)? Do you believe in creating powerful actionable insights from Data and Analytics? Do you want to work in a diverse and flexible working environment? New digital technologies and disruptive business models mean many organisations are struggling to keep pace with the transformative changes required to drive growth and meet customer demands. KPMG Digital Delta provides end-to-end digital innovation and transformation services to help overcome this challenge. By designing and implementing new fit-for-purpose operating models, KPMG Digital Delta helps organisations to reframe their business models, improve operational productivity, create the best customer experiences, and enhance employee collaboration. We bring together best practice knowledge and technology, along with deep expertise across all industries. More specifically, we re-imagine and re-invent organisations to become world class digital enterprises using advanced technologies, data and human insights. We help organisations to embrace Digital Strategy, Artificial Intelligence (AI) & Cognitive, the Internet of Things (IoT), Data, Analytics & Modelling, Mobile App & Web, and User Experience (UX) & User Interface (UI) and more. We work with clients to: Formulate strategies that re-imagine organisations Harness innovation from the 4th industrial revolution Actioning insights from trusted data to consistently and quickly make clear decisions Build adaptive organisations Thrive as a connected enterprise - front, middle and back office Your new role The Technical Business Analyst translates client needs into technical requirements, and recommends solutions that typically involve a combination of analytical, process and business transformation outcomes. You will utilize your design, analytical and problem solving skills to 'bridge the gap' between business and technology colleagues, to help deliver solutions that improve business processes and systems and realize benefits for our clients. You will work proactively to: Perform investigative interviews to elicit stakeholder perspectives, motivations and requirements. Conduct methodical investigation and review of existing business functions and processes, the information used and the data on which the information is based. Review and analyse emerging technologies, software and platforms for inclusion in solution design. Define current and future operational scenarios covering use cases, processes, data flows, models, wireframes and solutions. Identify, define and validate business requirements to inform the solution design and guide technology recommendations. Work with the client and technical solution architect to translate client needs into prioritised technical requirements which will inform the recommended solution capabilities. Rapidly build develop proof of concepts to demonstrate applicability of emerging technology to solve client problems. Team with product owners, technology stakeholders and development squads to design and implement scalable and efficient analytical and automated solutions. Partner with development teams to translate analytical assumptions, constraints and outcomes into business context for stakeholders. Develop and deliver articulate and persuasive presentations of findings and recommendations, ensuring the delivery is tailored appropriately to the audience. Develop test plans and execute manual and automated test scripts across a range of technologies. You bring to the role A proven ability to undertake the responsibilities and requirements of the role, as listed above. A sound understanding of a range of digital technologies, analytics, automation, information management and business process-based solutions. Experience may include one or more of knowledge of architecture and cloud-based data solutions; big data technologies; data warehousing solutions; analytics and machine learning techniques; process automation solutions; and reporting and data visualisation tools. An appreciation for the impact that digital and cognitive technologies may have on the people, process and culture of an organisation. A disciplined approach to structured problem solving and an ability to critically assess a range of information to evaluate and prioritise business needs. Thought leadership and perspectives on solving complex problems in environments that are often ambiguous, technologically challenged and require creative and lateral thinking. Experience working within complex business environments across a range of industries and sectors. Proficiency in working within and alongside technical disciplines in the use of agile methodologies, version control systems, coding, testing and documentation standards within solution delivery. Present in a professional manner with a high degree of personal awareness and desire to be a part of a high performing team. Proven ability to develop and manage enduring client relationships, engendering a sense of trust and respect. Excellent interpersonal, oral, written and visual design communication skills. What we offer you We offer rewarding careers for outstanding professionals, ongoing learning and development opportunities, a collaborative and inclusive culture, and flexible and agile work practices that focus on our people's wellbeing to drive innovation and entrepreneurship. We also believe that our business plays a distinct and vital role in helping solve important social and environmental issues; and use our unique skills and expertise to help create positive and lasting impacts for our communities. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. We are consistently recognised as an employer of choice for women, and our inclusive culture promotes the development of our people irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. This is an exciting opportunity to be a part of KPMG and its ongoing success. So if you want a career where you can use your deep expertise to deliver real results, talk to us first. Please apply for this position by submitting your confidential application online.

Read More
Work type
Full-Time
Keyword Match
... with the transformative changes required to drive growth and meet customer demands. KPMG Digital Delta provides end-to-end digital innovation and transformation services to help overcome this challenge. By designing and ...
5 days ago Details and apply
5 days ago Details and Apply
SA > Adelaide

Administration Support

Australian Red Cross

Part time 15.2 hours per week Maximum term role till January 2022 About Red Cross Australian Red Cross is part of the world's largest humanitarian movements seeking to build a better society based on people helping people. About the role The Service Support Officer is responsible for supporting the administrative and service delivery functions of the Red Cross regional office in Berri for 2 days per week. The all-rounder position will assist with customer enquiries, program support, office administration and supporting transport, in line with the Community programs within Riverland and Mid Murray Red Cross. What you will bring Excellent customer service skills and demonstrated experience in a similar position including cash handling and complex client enquiries Well-developed analytical, problem solving and decision making abilities Experience in effective communication with a diverse range of people, including clients, volunteers, external stakeholders, service providers and individuals from varying cultural and linguistically diverse backgrounds Excellent written and oral communication skills Demonstrated empathy towards client groups who are ageing, living with disabilities and special needs groups as defined by the Commonwealth Government Ability to exercise initiative, discretion and judgment in working both independently and as part of a team Ability to be self-directed with high organizational skills and a demonstrated ability to prioritise a demanding workload Why work with us? Work for purpose and know that your work will contribute to better outcomes for vulnerable people and communities. Further Information To find out more about the responsibilities and requirements for this role, please refer to the position description below. For additional enquiries, please contact Deborah Muller on 0427905988 for a confidential discussion. Position Description: PD - Administration Officer 0039546 28-6-2021 JA.pdf

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Work type
Part Time
Keyword Match
... the Community programs within Riverland and Mid Murray Red Cross. What you will bring Excellent customer service skills and demonstrated experience in a similar position including cash handling and complex client ...
5 days ago Details and apply
5 days ago Details and Apply
SA > Adelaide

Sourcing Specialist - IT Services

Accenture Australia

The Position: Accenture is seeking a Sourcing Execution Specialist to provide full, life cycle procurement support of business-driven projects for Fortune 500 companies. In this capacity, you will have frequent interaction with team members and customers in the execution of projects that help customers achieve significant value in the form of improved pricing, quality, delivery, supplier performance and other aspects of total cost. You will gain exposure to all aspects of the sourcing process, including Negotiations and Contracting and expand supplier and customer management skills. You will master project management skills and deepen category-specific knowledge to bring added value to sourcing projects and advance career development. This role will work collaboratively with cross-functional team members to deliver significant results. Key Responsibilities: Help our customers address urgent and critical business initiatives and projects with strong project management and procurement support. Responsible for supporting stakeholders in defining requirements (service levels, scope of work, volume forecasts…), opportunity definition and sourcing strategy. Provide IT specific commercial advice and input to establish the technology options to be included for the sourcing process, in conjunction with the client technology team Provide qualitative input to the recommended technology sourcing approach (phasing, selection criteria) to deliver the optimal commercial and technology outcomes Where required, provide input to the client team around the advantages/disadvantages of any IT Transformative options e.g. Outsourcing, Managed Services, journey to Cloud - as distinct from a 'like for like' replacement sourcing approach Analyze current spend in details, supplier base, supply pattern and define a granular baseline that will allow accurate savings calculation. Communicate frequently and professionally with customer stakeholders regarding the status of the procurement projects conducted. Be responsible for the whole project execution and meet the timelines, quality and deliverables expected, leverage Accenture Source-to-Contract platform to closely manage the sourcing project. Perform supplier research and identification, review accuracy of the scope to tender with stakeholder, prepare RFP, engage with tenderers. Analyze proposal (commercial), liaise with end user(s) to obtain technical and risk evaluations, perform bid analysis and savings identification, coordinate award decision with stakeholder(s), create and submit business case for award approval Negotiate with shortlisted vendors to meet client expectations from commercial, technical and legal (departures) perspectives Draft contract, support implementation tasks when required. Create necessary business cases or approval documents to seek endorsement and approval from clients. Show compliance to the sourcing process defined while offering creative solutions to support sourcing projects and achieve desired results. Qualifications Basic Qualifications: Bachelor's degree Minimum of 5 years of experience in procurement or, strategic sourcing or, supply chain management or inventory management Minimum of 1 year of experience in contract drafting and/or exposure to technical Scope of Works Minimum of 1 year of experience in contracting/negotiation processes and best practices Previous experience in sourcing or managing the some of the following spend categories: Managed / Outsourced IT services (e.g. Help Desk, Apps Support & Maintenance, Hardware services) IT sourcing - Hardware (e.g. Compute, Storage, Networking), Software, Telco, Complex IT service offerings - Desktop, DaaS, PaaS, Iaas, SaaS IT Professional Services IT Project, PMO & Programme sourcing Agile, Scaled Agile delivery services Exposure to IT Programme delivery or IT Services operations an advantage Preferred Skills: Exceptional multi-tasking skills with the ability to manage multiple end-to-end project cycles Good communication, including some level of technical terminology/ vocabulary specific to the categories to source/procure Excellent organization/time management and process compliance Proficiency with Excel and Power Point Contract drafting experience Attention to details Strong project management and relationship-building skills Adaptable management style to conform to the varied corporate cultures and organizational structures of our customers Knowledge of procurement operations, inventory/ warehousing Experience working directly with key stakeholders in business units Agile and interested in digital and automation of processes

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Work type
Full-Time
Keyword Match
... Negotiations and Contracting and expand supplier and customer management skills. You will master project management ... any IT Transformative options e.g. Outsourcing, Managed Services, journey to Cloud - as distinct from a ' ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Group Leader Digital Research Infrastructure - Edinburgh, SA

Australian Government Department of Defence

Executive Level 2 (S&T Level 7) $145,319 - $163,537 (plus Super) Edinburgh - SA The Role The Group Leader Digital Research Infrastructure (GLDRI) ensures sovereign digital research infrastructure (and related systems) required for novel, complex and highly advanced programs of work are well-integrated and provisioned securely, effectively and efficiently. They provide key leadership in the delivery of Defence strategic initiatives, including “Digital Science & eResearch” and “DSTG's Adoption of Defence non-research ICT” plans which will deliver against the 'Outstanding Research Infrastructure for Innovation' pillar of the Defence Science & Technology Strategy 2030. GLDRI provides significant leadership to Discipline and Section Leaders across DSSC and DSTG, and with a high degree of independence, is accountable for leading the interrelationship with the S&T program, vendor partnerships. They provide the strategic guidance, direction and collaboration necessary to ensure digital research infrastructure capability and delivery (across the Defence and National Security S&T ecosystem). They will be accountable for planning and managing a significant integrated workforce (~50 APS and contractors), financial (including Defence integrated investment funding) and physical resources, and drives the development of relevant STEM workforce skills, future technology processes, and succession plans. About our Team The Scientific Computing (SC) branch enables and accelerates Defence science and technology research and protects assets in DSTG's digital research environments. SC does this by provisioning and supporting scientific computing infrastructure that is well-managed, sustainable and scalable; continuing to invest in innovative centralised digital research infrastructure and services, while divesting commodity distributed ICT infrastructure and services; and developing new Scientific Computing practises and technologies. The Digital Research Infrastructure (DRI) directorate provides secure, effective and efficient digital research and eResearch infrastructure and related systems where a sovereign capability is required for Defence's S&T capabilities. Specifically, DRI is responsible for: High performance computing (HPC);Science Research Computing Environment (SRCE); Common research computational environments on HPC and SRC;E Research data storage and data security; Core research networks and cloud services; Research wide area networks (WANS); Administration of research data bases; Research Infrastructure Systems. To learn more about DST Group please see our DST Corporate Video. Our Ideal Candidate We are looking for a collaborator who will be able to understand the needs of our varied customers and stakeholders and produce results according to their requirements. The right person for this role will show the flexibility to respond to the changing context and shifting priorities of the organisation/stakeholders and the agility to realign resourcing to meet that new demand. They will be a leader who provides support and guidance to their team to ensure they are sensitive to Defence strategic direction and equipped to excel in their capabilities. Application Closing Date: 09 August 2021 For further information please review the job information pack, reference: DSTG/03759/21 on https://defencecareers.nga.net.au/?jati=36F305C9-EDBE-7A31-526C-BFA6CEA24A7F The GLDRI is responsible for: Defence's High Performance Computing (HPC) infrastructure ensuring the ability to accelerate the execution of scientific computational workloads. This capability involves communal access, massive scale supercomputing, high speed networks, fast data transfer, low latency, and requires a high level of infrastructure tuning; Driving Defence S&T collaboration through the Science Research Computing Environment (SRCE), providing reliable and secure hardware foundations for Defence S&T and their partners to develop digital research together; The technical oversight of the Laboratory and Experimental Systems Directorate, which provides research specific hardware, synthetic environments, laboratory connected systems, trials support and experiment data transfer; Building and delivering a secure and reliable, multi-tiered research data storage array, enabling researchers to store, easily access and archive vast amounts of research data; Secure, flexible, high bandwidth and low latency research networks (including the oversight of Defence's Research WANs), enabling researchers to quickly move vast amounts of research data and engage with remote experiments in real time; and Delivering a secure research computational environment for both HPC and SRCE, providing a reliable and secure software foundation for Defence S&T and their partners to develop digital research together.

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Work type
Full-Time
Keyword Match
... security; Core research networks and cloud services; Research wide area networks (WANS); ... able to understand the needs of our varied customers and stakeholders and produce results according to their requirements ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Business Development Manager, First Aid and Mental Health training and products

Australian Red Cross

Full time permanent role Join our First Aid ad Mental Health Sales team About Red Cross Australian Red Cross is part of the world's largest humanitarian movements seeking to build a better society based on people helping people. Red Cross has been delivering first aid training in Australia for over 100 years. We also offer a range of first aid related products. We are committed to building safe, healthy and productive communities and deliver a range of Mental Health courses, including online and short courses. About the role Our Business Development Managers responsible for maintaining and growing existing business and securing new business to deliver sales revenue across First Aid and Mental Health training services and products within their allocated portfolio. This role will have a strong focus on increasing our product sales which includes First aid kits, defibrillators and first aid supplies. Your key responsibilities will include territory management, business development, sales, maintaining yield, contract negotiation and SLA implementation. A background in First Aid, Mental Health, Education or Product Sales would be a great kick start to your success in this role. What you will bring Ability to build and maintain long term customer relationships with key decision makers Ability to interpret, identify and respond to government funding opportunities Ability to achieve the state / national goals by tailoring business solutions to new and existing clients Highly motivated, results oriented, and ability to take ownership of business development Ability to identify and successfully develop large opportunities for business across many market segments, simultaneously Successful track record in achievement of sales targets and targeted prospecting with a high conversion rate Track record in meeting agreed and established targets and KPI standards Current Driver's License Why work with us? Work for purpose and know that your work will contribute to better outcomes for people and communities. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further Information To find out more about the responsibilities and requirements for this role, please refer to the position description below. For additional enquiries, please contact Scott Couper on 0457 528 316 for a confidential discussion. Position Description: PD - Business Development Manager 0040374 9-7-2021 JA.pdf Closing date: 11.55pm AEST, Monday 9 August 2021

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Work type
Full-Time
Keyword Match
... revenue across First Aid and Mental Health training services and products within their allocated portfolio. This ... Ability to build and maintain long term customer relationships with key decision makers Ability to ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Business Development Manager, First Aid and Mental Health training

Australian Red Cross

Full time permanent role Join our First Aid ad Mental Health Sales team About Red Cross Australian Red Cross is part of the world's largest humanitarian movements seeking to build a better society based on people helping people. Red Cross has been delivering first aid training in Australia for over 100 years. We also offer a range of first aid related products. We are committed to building safe, healthy and productive communities and deliver a range of Mental Health courses, including online and short courses. About the role Our Business Development Managers responsible for maintaining and growing existing business and securing new business to deliver sales revenue across First Aid and Mental Health training services and products within their allocated portfolio. This role will have a strong focus on growing our First Aid and Mental Health training services. Your key responsibilities will include territory management, business development, sales, maintaining yield, contract negotiation and SLA implementation. A background in First Aid, Mental Health, Education or Product Sales would be a great kick start to your success in this role. What you will bring Ability to build and maintain long term customer relationships with key decision makers Ability to interpret, identify and respond to government funding opportunities Ability to achieve the state / national goals by tailoring business solutions to new and existing clients Highly motivated, results oriented, and ability to take ownership of business development Ability to identify and successfully develop large opportunities for business across many market segments, simultaneously Successful track record in achievement of sales targets and targeted prospecting with a high conversion rate Track record in meeting agreed and established targets and KPI standards Current Driver's License Why work with us? Work for purpose and know that your work will contribute to better outcomes for people and communities. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further Information To find out more about the responsibilities and requirements for this role, please refer to the position description below. For additional enquiries, please contact Scott Couper on 0457 528 316 for a confidential discussion. Position Description: PD - Business Development Manager 0040374 9-7-2021 JA.pdf Closing date: 11.55pm AEST, Monday 9 August 2021

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Work type
Full-Time
Keyword Match
... revenue across First Aid and Mental Health training services and products within their allocated portfolio. This role ... Ability to build and maintain long term customer relationships with key decision makers Ability to ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Security Specialist (Azure/Infra/Cloud)

Accenture Australia

Global organization Exciting projects Work/Life balance Join Accenture and help improve the way the world lives, works, plays, and grows! The scale of our capabilities, our client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance in your career. Qualifications Skills Required Must have at least 5 years of hands on experience in the related field Design, build and implement Microsoft solutions based around Azure experience Must have experience in Azure IaaS and Azure Security Suite such as Azure Security Centre, ATP / Microsoft Defender Knowledge of Microsoft Cloud Security ecosystem across Azure and 365 and Azure policies, networking in Azure, governance when it comes to security Design and implement secure cloud native solutions in Azure Enterprise Mobility and Security (EMS): Intune / AADP / AIP / Conditional Access Identity and Access Management - Azure AD / ADFS / Active Directory / Azure PIM Knowledge and understanding of foundational Azure experience and services, security and networking principles Work with our customers to understand functional and business requirements and make appropriate technology recommendations Develop and maintain effective customer and user relationships, including representing Insight Digital Solutions at conferences, User Groups and other marketing/PR activities as appropriate Must have Microsoft Certifications Azure Sentinel experience preferred

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Work type
Full-Time
Keyword Match
... / Azure PIM Knowledge and understanding of foundational Azure experience and services, security and networking principles Work with our customers to understand functional and business requirements and make appropriate ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Cloud Architect

Accenture Australia

Do you have your head in the Cloud? Reimagine what's possible. Fast-track your future. Work and learn from the best people everyday Be yourself at work Do you have your head in the Cloud? Good. At Accenture Cloud First, we're looking for people who live and breathe Cloud. Inventive, imaginative and optimistic people, whose heads are filled with the possibilities of Cloud technology, with the technical ability to make them happen. People who don't want to even think about settling for an ordinary Cloud career. People who want to fast-track their future and work on amazing projects with global impact. Accenture is looking for high-caliber technologists who will develop professional services, managed services and outsourcing solutions within the customer's requirements. Responsibilities include, among others, supporting sales teams in solution development, managing an internal matrix team to scope and price solutions, leading customers through the design process by leveraging a wide range of Accenture services. Working directly with Internal Accenture Domain Architects, Partner Architects, Client Architects, and Accenture project teams to design a robust solution that exceeds Client expectations. The ideal candidate will have development experience in scoping, shaping, modeling Infrastructure Services architectures, across consulting, managed and outsourcing in customer-facing roles. Serves as Cloud Solution architect across multi domain and Technologies tower for Professional Services and Outsourcing across: DC/Cloud, Network, Security, Service Management and Workplace Solutions Understands the broader business strategy and defines a Cloud architecture to support the business strategy and lead the end-to-end solution development Partners with solution architects to assess solution alignment to the overall architectural blueprint and drive proposal writing, solution direction, pricing and costing Helps define the performance goals and metrics for the proposed solution. Reviews solution blueprints and project scope to ensure that the needs of the business are being met. Understand the Total Cost of Ownership (TCO) for the solution Understands the broader business strategy and defines a Cloud architecture to support the business strategy Reviews solution scope and cost models to ensure that the needs of the Client and Accenture business requirements. Owns Solution Development as liaison between Sales and Delivery teams. Serve as technical liaison between Sales team, Clients, Delivery & support teams up to and including Contract negotiations Collaborate with sales team to formulate / execute a sales strategy to exceed revenue objectives 10+ Years' Experience Solution Development, including: Deep knowledge in Public vs. Private vs. Hybrid Solution Development Working knowledge of Public Cloud Providers: AWS, Azure, GCP, Oracle Public Cloud, others Development of Cloud Operating Model for a client Cloud security Solution Development Experience Network Solution Development Experience Cloud migration methodologies and processes, including tools used Cloud Reference architecture understanding Knowledge in ERP and web-based applications, etc. Knowledge in DevOps as a Service methodologies Executive presentation experience with business acumen Hold a relevant Defence Security Clearance (NV1 preferred).

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Work type
Full-Time
Keyword Match
... looking for high-caliber technologists who will develop professional services, managed services and outsourcing solutions within the customer's requirements. Responsibilities include, among others, supporting sales teams ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Senior ETL Developers | Adelaide

Accenture Australia

Job Description Accenture is a leading global professional services company. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. Our Team Accenture's Data Engineering practice covers the range of Data and AI skills across all domains of data governance & quality, cloud & traditional data engineering and visual insights & next generation user interfaces. When combined with Accenture's broader Strategy and Consulting and Technology businesses, we are able to bring together the unique end to end business changes through the application of Data and AI. We are looking are looking for Senior ETL developers to join our team in Adelaide with staggered start dates in August, September & October 2021. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundary less opportunities that can drive your career in new and exciting ways. We have access to world leading assets, training and experts to help your career thrive and grow. If you consider yourself to be a constant learner with strong coding and analytical background, apply now for us to get to know you better. As an ETL Developer you will be involved in and have: Determined data storage needs. Used different data warehousing concepts to build a data warehouse for internal departments of the organization. Creates and enhances data solutions enabling seamless delivery of data and is responsible for collecting, parsing, managing and analyzing large sets of data. Leading the design of the logical data model and implements the physical database structure and constructs and implements operational data stores and data marts. Design develop, automates, and support complex applications to extract, transform, and load data. Ensure data quality. Develops logical and physical data flow models for ETL applications. Translate data access, transformation, and movement requirements into functional requirements and mapping designs. We are looking for experience in the following skills: 3+ years of experience in data engineering in a customer or business facing capacity Ability to understand and articulate requirements to technical and non-technical audiences Stakeholder management and communication skills, including prioritizing, problem solving and interpersonal relationship building Strong Data migration and test experience PL/SQL Server development NoSQL databases Dimensional modeling would be desirable OLAP, SSAS and MDX experience Java and/or .NET experience ETL tools experience, such as SSIS, Informatica, Talend Modeling tools experience, such as Toad Data Modeller, Erwin, and Embarcadero Excellent presentation and communication skills, both written and verbal Ability to problem solve and architect in an environment with unclear requirements. Desirable: Project experience in an End to end implementation of at least 1 big data project using at least 1 of Hadoop, Map Reduce or NoSQL platforms Set yourself apart: Demonstrating your learning abilities and passion to continue to learn and grow - we believe in #LetThereBeChange and look to you to be on that journey Ability to problem solve and network to discover the right solutions in creative ways Ability to manage stakeholders, through active partaking Experience working on multi-discipline software projects & ideally large-scale Track record of delivering robust, automated data solutions at scale Experience in complex data engineering projects / engagements Qualifications Bachelor's degree, Computer Science, Software Engineering, or a related experience Australian Citizenship is mandatory for these roles to comply with security clearance requirements

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Full-Time
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... are looking for Senior ETL developers to join our team in Adelaide with staggered start dates in August, September & October 2021. ... of experience in data engineering in a customer or business facing capacity Ability to ...
1 week ago Details and apply
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SA > Adelaide

Cloud migration and Implementation Consultant/Sr consultant. (Business Process)

Accenture Australia

The Business Process Analyst will be part of an Accenture team and will be responsible for delivering Industry Best Practice guidance working with customers to achieve their business outcomes in IT Service Management). This role will work to document all process changes aspects of the project/solution delivery, gap and maintain trusted advisor status with the customer throughout the engagement. Strong interpersonal skills, a customer focused approach and an ability to work with cross-functional teams is required to be successful in this role. Good multitasking skills with the capability to adapt to rapidly changing environments. Qualifications Minimum Qualifications: Degree in Business or IT related field preferred or comparable experience. Minimum 2 years consulting experience in process and tool implementation projects. Minimum 2 years experience in process definition, improvement and re-engineering. Minimum 2 years experience developing requirements documentation, project artifacts and process documents. ITIL v4 Foundation Certification Preferred Qualifications: ServiceNow CSA (Certified System Adminstrator) and ITSM Fundaments Certifications. Demonstrate strong communication skills both verbal and written; with strong presentation and facilitation skills. Advanced MS Office skills (Word, Excel, Visio and PowerPoint) Proficient in process management competencies. Proven ability to work independently and as a team member Strong experience in requirements gathering, story writing, test plan development and working on projects using agile methodologies and best practices. Desire to add value to the client and Accenture above and beyond the role Agile Scrum Product Owner Certification Business Process Management (BPC) training/certification Proven experience identifying solutions that align to ITIL best practices including defining and deploying “future state” ITSM Process for clients aligned to the ServiceNow platform.

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Full-Time
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... and will be responsible for delivering Industry Best Practice guidance working with customers to achieve their business outcomes in IT Service Management). This role will work to document all process changes aspects of ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Talent Connector Senior Analyst

Accenture Australia

Job Description Talent Connectors connect our employees to projects. The primary focus of the position is balancing and finding the right assignment to support individual skills, career development, and preferences, while ensuring all client demand is met and business metrics goals are met. You will proactively identify possible assignments for people, and follow open demands to help find suitable candidates, working with minimal guidance and looking for innovative solutions. Main responsibilities: Search assignments for available candidates based on skills and preferences. Connect with project executives to understand their needs for profiles and project times to advise their decisions on potential candidates. Work with HR Partners to better understand the skills, aspirations and availability of our people. Keep updated and work on open demands in the system to connect our people with open roles. Guarantee high quality and precision in the data of the demands and assignments. Confirm the completion dates of assignments with project executives. Propose cross-border assignments when necessary to meet demand on time with the best available candidates. Requirements: Previous experience in planning, HR management, business administration Excel: Intermediate / Advanced level English: Intermediate level Communication skills, relationship management and customer service Ability to understand and balance the impact of planning decisions on all business outcomes (overdue demand, productivity, labor cost, employee engagement, etc.) Ability to understand and appreciate the perspective of a project on open demands, and to be able to communicate the status, challenges, necessary action / supports of the project, etc. to meet the demand. Ability to maintain trust under pressure and collaborate with project teams to address and solve problems. Understanding of the financial implications of the workforce, level, location, use of contractors, etc. as they meet the demand. High analytical capacity Learning ability to use reporting tools and perform analysis Quality / thoroughness guarantee Strong organizational skills Ability to find solutions and a decisive mindset Creativity and innovation Convenience to work in the office and virtually Advocate for inclusion and diversity Demonstrated teamwork and collaboration in a professional environment.

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Full-Time
Keyword Match
... Excel: Intermediate / Advanced level English: Intermediate level Communication skills, relationship management and customer service Ability to understand and balance the impact of planning decisions on all business ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Talent Connector Specialist

Accenture Australia

Job Description Talent Connectors connect our employees to projects. The primary focus of the position is balancing and finding the right assignment to support individual skills, career development, and preferences, while ensuring all client demand is met and business metrics goals are met. You will proactively identify possible assignments for people, and follow open demands to help find suitable candidates, working with minimal guidance and looking for innovative solutions. Main responsibilities: Search assignments for available candidates based on skills and preferences. Connect with project executives to understand their needs for profiles and project times to advise their decisions on potential candidates. Work with HR Partners to better understand the skills, aspirations and availability of our people. Keep updated and work on open demands in the system to connect our people with open roles. Guarantee high quality and precision in the data of the demands and assignments. Confirm the completion dates of assignments with project executives. Propose cross-border assignments when necessary to meet demand on time with the best available candidates. Requirements: Previous experience in planning, HR management, business administration Excel: Intermediate / Advanced level English: Intermediate level Communication skills, relationship management and customer service Ability to understand and balance the impact of planning decisions on all business outcomes (overdue demand, productivity, labor cost, employee engagement, etc.) Ability to understand and appreciate the perspective of a project on open demands, and to be able to communicate the status, challenges, necessary action / supports of the project, etc. to meet the demand. Ability to maintain trust under pressure and collaborate with project teams to address and solve problems. Understanding of the financial implications of the workforce, level, location, use of contractors, etc. as they meet the demand. High analytical capacity Learning ability to use reporting tools and perform analysis Quality / thoroughness guarantee Strong organizational skills Ability to find solutions and a decisive mindset Creativity and innovation Convenience to work in the office and virtually Advocate for inclusion and diversity Demonstrated teamwork and collaboration in a professional environment.

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Work type
Full-Time
Keyword Match
... Excel: Intermediate / Advanced level English: Intermediate level Communication skills, relationship management and customer service Ability to understand and balance the impact of planning decisions on all business ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Salesforce Functional Consultant

Accenture Australia

Job Description Seeking new skills for the future Work with and learn from the best people every day Accenture deliver the most exciting Salesforce powered Digital and Customer transformation programs in Australia As Salesforce's #1 global partner, the Accenture Salesforce Business Group (SFBG) is the trusted leader in designing, implementing and driving transformational experiences using Salesforce solutions. The strength of the SFBG lies in the deep expertise of our people across all of our businesses—Strategy & Consulting, Interactive, Technology and Operations. Due to our growth and new client acquisitions, our Technology team is a Salesforce Marketing Cloud Consultant to help analyse, design and deliver Salesforce based solutions Role description We are seeking Salesforce Functional Consultants who will support the design and implementation of standard SFDC solutions by developing a thorough understanding of the client's requirements then applying industry best practices, deep experience and detailed knowledge of configuration options to design and implement the components required for an optimal solution that supports the business process that meets or exceeds functional requirements. The role can be based in Auckland or Wellington. Key responsibilities include: Perform the detailed design of business processes and functional application design Host client facing workshops Configure, build, and test the application or technical architecture components Work with developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals Inform the solution architect and project manager of any issues that may affect any other areas of the project Participate in transitions of the application or functional components to the testers Fix any functional defects and performance problems discovered in testing Document the application to facilitate maintenance. Qualifications Skills Required One or more Sales or Service Cloud implementations One or more Communities implementations One or more current Salesforce certifications (Administrator/Advanced Administrator, App Builder, Sales/Service Cloud) is highly preferred Range of functional or technical experience with Salesforce Experience with agile / scrum and waterfall development methodologies What we can offer We work on some of the largest and complex technology projects providing you the opportunity to grow, develop and challenge your expectations. The opportunity to work with a great team and top talent. Ongoing focus on your development with a focus on technical and consulting skills helping you excel within your career. A fun and professional workplace with a focus on diversity and inclusion in all its forms.

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Work type
Full-Time
Keyword Match
... deliver the most exciting Salesforce powered Digital and Customer transformation programs in Australia As Salesforce's #1 ... Required One or more Sales or Service Cloud implementations One or more Communities ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
SA > Adelaide

Salesforce Technical Delivery Lead

Accenture Australia

Job Description Seeking new skills for the future Work with and learn from the best people every day Accenture deliver the most exciting Salesforce powered Digital and Customer transformation programs in Australia As Salesforce's #1 global partner, the Accenture Salesforce Business Group (SFBG) is the trusted leader in designing, implementing and driving transformational experiences using Salesforce solutions. The strength of the SFBG lies in the deep expertise of our people across all of our businesses—Strategy & Consulting, Interactive, Technology and Operations. Due to our growth and new client acquisitions, our Technology team is a Salesforce Marketing Cloud Consultant to help analyse, design and deliver Salesforce based solutions About You The successful candidate will be known as an expert both internally and externally. Able to use your delivery expertise, business acumen and sound communication skills to translate the possible into reality for enterprise clients. You will have a sound background leading complex Digital and CRM programs, working with senior stakeholders, and preferably experience leading multiple major Salesforce implementations. You will be disciplined in your delivery governance, not afraid of ambiguity and most of all be passionate about leading teams so they are shaped for success. Lead Salesforce.com engagements providing delivery leadership to the client and team Assess the engagement performance, delivery risks, issues and assess impact on solution and service delivery commitments or to client relationships Establish a plan to review and manage client expectations throughout delivery and ensure the values we are delivering are in line with client expectations Create an integrated project plan, showing high-level flow of project milestones and dependencies across deliverables Lead business and functional requirements definition and prioritisation/scoping of requirements Monitor and control the quality management process, manage expectations, conduct milestone reviews, manage process performance and drive continuous improvement Manage the project's financial, resource strategy and contingency Coach the client and team on the best practices for solution positioning and delivery Build and maintain high performance teams Support pre-sales activities inclusive of participating in sales calls and proposal development Qualifications Basic Qualifications Minimum of 5 years experience leading large ($2M+) CRM and Digital transformation programs across the full project life-cycle. Experience leading multiple major cloud based implementation programs (Salesforce program leadership experience highly preferred). Minimum of 5 years of experience leading teams One or more current Salesforce certifications (Administrator/Advanced Administrator, Platform Developer 1 or 2, App Builder, Sales/Service/Community Cloud) is preferred   Skills Required:  Excellent communication (written and oral), presentation and management skills Proven ability to build, manage, lead and foster a team-oriented environment Desire to adapt to a dynamic work environment and be a leader within a team Customer oriented and great at building trusted client relationships Demonstrated ability to manage program scope and negotiate priorities with stakeholders Proven experience delivering Agile and Iterative projects with multi skilled teams & multi geography Knowledge of release and environment management strategies Consulting experience with a medium to large consulting firms focusing on cloud computing or enterprise applications preferred Agile, PMP, Prince2 and other project delivery certifications preferred Knowledge of DevOps, CI/CD approaches and tools is preferred5+ years of consulting experience preferred; executive level sales support experience in consulting/professional services What we can offer We work on some of the largest and complex technology projects providing you the opportunity to grow, develop and challenge your expectations. The opportunity to work with a great team and top talent. Ongoing focus on your development with a focus on technical and consulting skills helping you excel within your career. A fun and professional workplace with a focus on diversity and inclusion in all its forms.

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Full-Time
Keyword Match
... environment and be a leader within a team Customer oriented and great at building trusted client relationships ... level sales support experience in consulting/professional services What we can offer We work on ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
SA > Adelaide

Salesforce Solution Architect

Accenture Australia

Job Description Seeking new skills for the future Work with and learn from the best people every day Accenture deliver the most exciting Salesforce powered Digital and Customer transformation programs in Australia As Salesforce's #1 global partner, the Accenture Salesforce Business Group (SFBG) is the trusted leader in designing, implementing, and driving transformational experiences using Salesforce solutions. The strength of the SFBG lies in the deep expertise of our people across all of our businesses—Strategy & Consulting, Interactive, Technology and Operations. Due to our growth and new client acquisitions, our Technology team is a Salesforce Marketing Cloud Consultant to help analyse, design, and deliver Salesforce based solutions. The successful candidate will be able to design application architecture solutions that span multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) that meets a client's business requirements; articulate design considerations, trade-offs, benefits, and recommendations for an application architecture. You will deal with highly ambiguous problems, taking full control and responsibility for finding solutions, and will drive towards simple solutions to complex problems. Key responsibilities: Define the Salesforce components required to meet the business goals Define how the components of Salesforce solution relate to each other and how they will support the capability or business area Own the overall application architecture design Identify and address application and data issues that affect application integrity Identify cross-capability and cross-release issues that affect the business architecture integrity Work with other architects to ensure the application components align with a specific architecture component and meet performance goals Identify risks and assumptions associated with the applications Qualifications Skills Required: Extensive project experience in a hands-on solution architecture position Solid experience with Salesforce in a development or configuration capacity Experience with agile / scrum and waterfall development methodologies One or more current Salesforce certifications (Application/System Architect, Administrator, Platform Developer 1 or 2, App Builder, Sales/Service/Communities/Marketing Cloud) is highly preferred What we can offer We work on some of the largest and complex technology projects providing you the opportunity to grow, develop and challenge your expectations. The opportunity to work with a great team and top talent. Ongoing focus on your development with a focus on technical and consulting skills helping you excel within your career. A fun and professional workplace with a focus on diversity and inclusion in all its forms.

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Work type
Full-Time
Keyword Match
... the most exciting Salesforce powered Digital and Customer transformation programs in Australia As Salesforce's ... 1 or 2, App Builder, Sales/Service/Communities/Marketing Cloud) is highly preferred What we can ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
SA > Adelaide

Expression of Interest - Consultants and Senior Consultants

KPMG

Join a high-growing team looking to expand their presence in the South Australian market Enjoy flexible working arrangements that will suit you best Be part of the team to provide advice to some of the fastest growing mid-market clients across a variety of sectors KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and innovate as we partner with clients to solve complex challenges, empower change, drive disruption and enable growth. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. KPMG Enterprise - Who are we? KPMG Enterprise is a specialist division of KPMG Australia, dedicated to advising the emerging, private and mid-market about their technology strategy, growth, or transformation. We work with established and emerging entrepreneurs, family businesses, private clients, not-for-profits and fast-growing companies to build successful organisations. What is exciting about our client base is that they are looking to transform their businesses end-to-end, from the front to the back of the house. Why join our team? Hear from our people: https://youtu.be/LFlSknC4b1I Your Opportunity With significant growth in recent years we are now seeking Consultants and Senior Consultants to join our high-growth Enterprise Management Consulting team and be part of an exciting new growth priority for KPMG. Based in Adelaide, you will have the opportunity to work on a broad range of projects for clients across South Australia, Tasmania, NT and WA. You can be assured that you will be coached, but will also get the exposure to shine and grow in your role, as you craft your path towards senior roles. Consultants As a consultant in our team, you will be providing support as we work with clients across multiple sectors to help them with their technology strategies, designing technology architectures and crafting technology roadmaps, as well as supporting its execution with a business-led approach. You will be: Supporting the provision of technology advice to our mid-sized clients across a range of industries Work with the broader team to analyse, workshop and generate insights and recommendations Support engagement pursuits such as opportunity identification, qualification, planning, and more Support the development of our service offerings across IT strategy, business transformation, IT growth and more Develop your own skills, capabilities and knowledge to become one of the future technology leader's at KPMG Work towards becoming a leading Senior Consultant Senior Consultants As a Senior Consultant, you will identify changes and recommend solutions that will typically involve a combination of customer/citizen centricity, process and value stream analysis, digital transformation, and operational excellence outcomes. You understand technology and are passionate about it, and more importantly you understand how technology enables the execution of business processes, for example, what are the considerations to streamline sales, asset management and procurement from a technology perspective, and how do we match those considerations to selecting suitable solutions and providing an integration strategy. This gives you a flavour of the problem statements you will be crafting solutions for. You will work with senior practitioners: Your role will include, working with senior practitioners: Helping clients understand the 'art of the possible' with innovative and disruptive technology; Driving the linkage between business strategy and technology (and vice versa), to deliver meaningful outcomes; Defining technology strategies to enable the ambitions of our clients, and defining associated technology architectures and technology execution roadmaps; Defining integration and data strategies for our clients; Facilitating solution and vendor selection processes, considering business and technology requirements; and vendor evaluations Defining and shaping transformation programs Work in collaboration with the rest of KPMG to leverage the breadth of the firm's expertise and innovation; Apply consulting skills, from storyboarding and facilitating workshops through to producing high quality deliverables and seeking feedback from juniors, peers and seniors; Bring passion and expertise - consulting capabilities and competencies - that positions you as being a role model for our junior consultants; Train and coach junior consultants in continuous improvement, frameworks, methodologies and consulting skills; Support business development activities, from lead generation through to conversion, under the lead of managers, associate directors, directors and / or Partners of the organisation; Creating and maintaining strong relationships internally, and with clients during and post engagements. How you're Extraordinary At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. If you have the following experiences and would like submit your details, we would like to hear from you! Previous experience working for a well-regarded Management Consulting firm; Demonstrated ability to apply structured thinking and analysis techniques to ambiguous problems; An keen interest to understand the process architecture and process design, with an ability to link business processes to technology requirements; Ability to talk 'business' and 'technology'; Structured problem solving with capability to canvas the path to a part of a solution; Good communication skills, verbal and written; Good business writing skills; An obsession to provide excellent advice to your customers with honesty and integrity; Good interpersonal skills and stakeholder management skills; Demonstrated capability in working collaboratively in an environment where constructive feedback is a norm, in alignment with our KPMG values. This is a great opportunity to become a solid all-rounder while looking for your own sweet spot and own it. The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency (WGEA) annual index. Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... of an exciting new growth priority for KPMG. Based in Adelaide, you will have the opportunity to work on a broad ... that will typically involve a combination of customer/citizen centricity, process and value stream analysis ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
SA > Adelaide

Branch Manager & Relieving Manager SA Adelaide Area

Commonwealth Bank

Please note this is an expression of interest for opportunities we are looking to fill in the near future. Express your interest and we will keep you posted when a role matches your experience and capability, and we will walk you through the next steps when the door opens. Do work that matters Branch Manager As Branch Manager you'll be passionate about leading your team to deliver exceptional service to our diverse range of customers. Using your expertise in motivation, you'll coach your team in offering a range of lending, deposit and wealth management products and services to both new and existing customers. Relieving Manager As Relieving Manager you'll be passionate about leading your team to deliver exceptional service to our diverse range of customers. Using your expertise in motivation, you'll coach your team in offering a range of lending, deposit and wealth management products and services to both new and existing customers. As a trusted figure in your local community, we'll empower you to build strong networks and develop new and innovative business opportunities for your team. This is your opportunity to lead, coach and develop your team, assisting them to achieve individual and team targets as well as fostering their individual career development aspirations. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience to over 10 million of our personal and small business customers. Supported by world class technology, we're able to offer market-leading products that best suit their financial needs and goals.   What will help you succeed? We're looking for a highly motivated candidate with the ability to lead a team to achieve great outcomes in a busy and driven environment.  This, along with a proven successful track record in sales, leadership skills and the ability to develop and mentor a team are essential to the role. You'll be the benchmark for your team, always acting with integrity and placing the customer at the heart of all of your decisions.  If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
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... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ...
1 week ago Details and apply
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Engage at the C-Suite level on technology innovation, architecture and transformation, matching technology to industry and business needs. About the role: As a Manager in our Tech Advisory practice you will be able to sell, assess, define, implement and/or support world-class information technology, for Accenture and our Aerospace & Defence clients, spanning simple technology projects to large-scale, enterprise-level change programs. You will predominately focus on the Australian market. This role is based in Adelaide. A Typical Day: Establish Accenture as a technology thought leader in the local Adelaide Aerospace and Defence marketplace. Provide advice to the client's C-suite on Technology driven solutions. Drive and develop technology vision, innovation, expertise and thought leadership. Consultative depth and breadth across Cloud Advisory, Transformation, Enterprise Architecture, Operating Models and Networks Conduct assessments for implementation of new, emerging and established technologies across areas including Cloud, Blockchain, Artificial Intelligence. Provide technical advice defining the right solutions to meet technical performance, scalability, flexibility, operations and capability needs of Accenture's clients. Sell, execute manage client engagements. Define and design enterprise, platforms and/or products architecture. Drive proposals through solutioning, planning and pricing To be successful in this role, you will have: At least 7 years of experience as a Technology Consultant/Advisory Practitioner. At least 5 years of experience designing or delivering Product Lifecycle Management (PLM) solutions Existing client network within the Aerospace & Defence market, Adelaide preferable Experience with business planning and business management Proven success leading transformational initiatives. Demonstrated experience driving growth in the ANZ market within the Aerospace and/or Defence domains. Excellent financial and commercial acumen with the ability to price and manage financial metrics of delivery. Solid end to end Project/Program and people management skills. Natural ability to build relationships internally and externally. Strong communication, presentation and interpersonal skills. Consultative approach, driving value led solutions for our existing and prospective clients

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... to large-scale, enterprise-level change programs. You will predominately focus on the Australian market. This role is based in Adelaide. A Typical Day: Establish Accenture as a technology thought leader in the local ...
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Manager | External Audit | Adelaide

Deloitte

Flexible work arrangements - work in a way that suits you best Gym discounts - Fitness First, Xtend Barre, HealthPass… the list goes on! Pay for performance incentives - your hard work won't go unnoticed Do you want to work with an intellectually curious team of external auditors working to design and develop innovative solutions for our clients? What will your typical day look like? Deloitte's Audit & Assurance (A&A) client service team services some of Deloitte's largest clients nationally across a variety of industries. This is an exciting career opportunity for a career focussed Manager to join our external audit service offering and gain exposure to a range of high profile and complex accounting issues and transactions. You will work cross service lines whilst further developing your technical skills and internal and external networks. You will collaborate and apply original thought and as a result, play an integral role in designing and developing solutions for our clients. Your natural thirst for knowledge and continuous learning along with your strong communication and relationship building skills position you as a trusted advisor with your clients. You are known for your strong project management skills and ability to execute under pressure. About the team In Audit & Assurance, our specialist accounting skills empower clients with a crystal-clear understanding of their financial position. We don't just understand our clients' businesses, we excavate major opportunities and identify risks beyond traditional financial reporting functions. Our team of auditors and accountants is growing more than ever as the world recognises our talent, that's why we need you to join us. Enough about us, let's talk about you. You are someone with: CA qualifications (or similar) with professional services experience Ability to identify scope and solve problems Audit experience gained in a Big 4 or mid-tier professional services firm Experience with finance systems 5 years of experience in External Audit Strong experience in delivering finance-related projects Why Deloitte? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia's borders. We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.  We're committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we're leading the way to shape an environment where everybody can thrive. We are proud to have been recognised for our efforts in inspiring change and accelerating progress - check out our careers site for recent recognition in this space. Next Steps Sound like the sort of role for you? Apply now. #A&A By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally. At Deloitte, we know we're at our best when we look out for one another; prioritise respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.

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Work type
Full-Time
Keyword Match
... our clients? What will your typical day look like? Deloitte's Audit & Assurance (A&A) client service team services some of Deloitte's largest clients nationally across a variety of industries. This is an exciting ...
2 days ago Details and apply
2 days ago Details and Apply
SA > Adelaide

Analyst l External Audit l Adelaide

Deloitte

Flexible work arrangements - work in a way that suits you best Gym discounts - Fitness First, Xtend Barre, HealthPass… the list goes on! World class Learning & Development opportunities Do you want to work with an intellectually curious team of external auditors working to design and develop innovative solutions for our clients? What will your typical day look like? Deloitte's Audit & Assurance (A&A) client service team services some of Deloitte's largest clients nationally across a variety of industries. This is an exciting career opportunity for a career focussed Analyst to join our external audit service offering and gain exposure to a range of high profile and complex accounting issues and transactions. You will work across service lines whilst further developing your technical skills and internal and external audit networks. You will collaborate and apply original thought and as a result, play an integral role in designing and developing solutions for our clients. Your natural thirst for knowledge and continuous learning along with your strong communication and relationship building skills position you as a trusted advisor with your clients. You are known for your strong project management skills and ability to execute under pressure. About the team In Audit & Assurance, our specialist accounting skills empower clients with a crystal-clear understanding of their financial position. We don't just understand our clients' businesses, we excavate major opportunities and identify risks beyond traditional financial reporting functions. Our team of auditors and accountants is growing more than ever as the world recognises our talent, that's why we need you to join us. Enough about us, let's talk about you. You are someone with: CA qualifications (or similar) with professional services experience Audit experience gained in a Big 4 or mid-tier professional services firm Experience with finance systems Strong experience in delivering finance-related projects Ability to identify scope and solve problems 1+ years of experience in External Audit or an accounting role Why Deloitte? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia's borders. We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.  We're committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we're leading the way to shape an environment where everybody can thrive. We are proud to have been recognised for our efforts in inspiring change and accelerating progress - check out our careers site for recent recognition in this space. Next Steps Sound like the sort of role for you? Apply now. #A&A By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally. At Deloitte, we know we're at our best when we look out for one another; prioritise respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.

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Work type
Full-Time
Keyword Match
... clients? What will your typical day look like? Deloitte's Audit & Assurance (A&A) client service team services some of Deloitte's largest clients nationally across a variety of industries. This is an exciting ...
1 day ago Details and apply
1 day ago Details and Apply
SA > Adelaide

Food Services Assistant

Estia Health

Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. From the bright and airy communal spaces to the pergolas and entertaining areas outside, we encourage family and friends to visit loved ones in a relaxed and sociable environment. Our friendly and committed staff offer individualised care and attention to all our residents' needs. About the role Estia Health Aberfoyle Park are looking for Food Services Assistants to join their team on a Part Time basis working afternoon / evening shifts (3:30PM - 7:30PM) The role involves: Providing residents with memorable dining experiences Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online learning programs to enhance food safety and hygiene skills Opportunity to progress internally within our kitchen team as a Cook or Chef Feel supported by the Head Chef and our stable kitchen team Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Certificate 3 in commercial cookery Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia "Previous applicants need not apply" Join us! If you would like to know more, please contact us at 08 8370 5766 or email us at aberfoylepark@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part Time role - Enjoy the flexibility, Opportunity to internally progress into a Cook position, Regular training to develop your basic cooking and hygiene skills

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Work type
Part Time
Keyword Match
Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant ... role Estia Health Aberfoyle Park are looking for Food Services Assistants to join their team on a Part Time ...
14 hours ago Details and apply
14 hours ago Details and Apply
SA > Adelaide

Food Services Assistant

Estia Health

Estia Health Golden Grove is a welcoming resort-style residence located in a quiet residential street, close to public transport and The Stables Shopping Centre. Professionally decorated and furnished to create a light, bright and relaxing environment, the setting incorporates a series of landscaped courtyards and gardens, inviting residents to enjoy the fresh air of the foothills. All rooms overlook beautifully designed yards or gardens, while panorama windows fill common areas with natural sunlight and a sense of spaciousness. About the role Estia Health Golden Grove are looking for experienced Food Services Assistants to join their team on a Part time or Casual basis working across a range of morning, afternoon, evening and weekend shifts. Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Feel supported by the Head Chef and kitchen team With a number of homes across the country, there is opportunity to progress internally! Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please call us on 08 8251 9600 or by emailing us at goldengrove@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/resort style facility!, Both Casual and Part time available!, Join the energetic catering team

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Work type
Part Time
Keyword Match
... Estia Health Golden Grove are looking for experienced Food Services Assistants to join their team on a Part time or ... with workplace banking, novated leases and EAP services Annual Flu Shot provided About you You'll ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
SA > Adelaide

IAM Architect: Adelaide/Canberra

Accenture Australia

Role Description Full understanding of IAM and optionally PAM Ability to create architecture/HL Design for IAM Ability to create architecture/HL Design for PAM Engage team members to perform detail design Contribute to Key design decisions Responsible for delivery of architecture and design Product experience in architecting Forgerock (preferred) Optional: Experience in IS M/IRAP and biometrics Experience: 10+ years. Other Role needs: Must have clearance - baseline minimum Must be able to quickly ramp up on a project to deliver quality work ISM/IRAP experience preferred

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Work type
Full-Time
Keyword Match
Role Description Full understanding of IAM and optionally PAM Ability to create architecture/HL Design for IAM Ability to create architecture/HL Design for PAM Engage team members to perform detail design ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Security SME on Symantec DCS :Adelaide/Canberra

Accenture Australia

Role Description: Full understanding of OS Security including hardening, Endpoint protection, antimalware, HIDPS, appplication whitelisting Experience in implementing and configuring Symantec DCS, OS hardening using CIS baseline Ability to Design, Advise, and implement Other role needs: Must be an Australian citizen Must be able to quickly ramp up on a project to deliver quality work ISM/IRAP experience preferred Qualifications Full understanding of OS Security including hardening, Endpoint protection, antimalware, HIDPS, appplication whitelisting

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Work type
Full-Time
Keyword Match
Role Description: Full understanding of OS Security including hardening, Endpoint protection, antimalware, HIDPS, appplication whitelisting Experience in implementing and configuring Symantec DCS, OS hardening using ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

I&AM Build Lead(Forgerock):Adelaide/Canberra

Accenture Australia

Ability to create technical detail design for IAM (internal and external IAM) Ability to mentor IAM team members Strong expertise in Designing and Building Forgerock including OpenAM, OpenIDM, Open DJ, Edge Security Good expertise in IAM native cloud capabilities (AWS IAM, ...) Experience: Australian Citizen Must be able to quickly ramp up on a project to deliver quality work ISM/IRAP experience preferred

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Work type
Full-Time
Keyword Match
Ability to create technical detail design for IAM (internal and external IAM) Ability to mentor IAM team members Strong expertise in Designing and Building Forgerock including OpenAM, OpenIDM, Open DJ, Edge Security ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Personal Care Attendant - Strathalbyn

Estia Health

Estia Health Strathalbyn reflects a community spirit that can only be found in a country town. Our residents enjoy a positive lifestyle in a welcoming and supportive environment. Set alongside the banks of the picturesque Angas River, our home is located in beautiful country surroundings. The single-level residence, with its contemporary décor and tasteful furnishings, offers a warm home-like ambience that's both stylish and comfortable. About the role Estia Health Strathalbyn are looking for Personal Care Attendants to join our team on a Part-time / Fulltime basis, working across a range of shifts in the morning, afternoon and evening. Delivering the best possible care to our residents (ensuring wellbeing and comfort) Supporting with daily living tasks (showering, meals etc) Manual handling Following direction from the Registered Nurse/s and managers What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Monthly training offered to solidify your skillset. Regular toolbox talks to enhance your current learning Support with Nursing studies and opportunity to progress into a Registered Nurse once complete Placement opportunities for you to practice your leadership and mentoring skills Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Certificate III or IV in Aged Care/Individual Support Experience in Aged Care (highly regarded) Compassion for the elderly and a can-do attitude Excellent clinical documentation skills Excellent communication skills The ability to build positive relationships with your team and residents The right to work in Australia Join us! If you would like to know more, please call us on 08 8536 3422 or by emailing us at Strathalbyn@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Multiple fulltime & part-time positions to offer, start NOW, We will support your growth with ongoing toolbox talks and training, Contemporary 47-bed home located in Strathalbyn, 1 hour drive from Adelaide

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Work type
Full-Time
Keyword Match
... /estia-health/Multiple fulltime & part-time positions to offer, start NOW, We will support your growth with ongoing toolbox talks and training, Contemporary 47-bed home located in Strathalbyn, 1 hour drive from Adelaide
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

PEGA Systems Technical Team

Accenture Australia

Is Pega your Tech Tribe? Accenture have multiple opportunities across Pega Systems Immediate roles in Canberra, Adelaide, Sydney & Melbourne In demand roles include, LSA, BA, CCSA, Developer, Tester Do you have the following skills? Experience on Pega Case or CRM, AES would be great! Experience on Integration of Pega with legacy systems, or similar API integration a must. Solid fundamentals in Core Java & Object-Oriented concepts. Excellent skills in any of the RDBMS tools like Oracle, MSSQL, and DB2. Should be proficient in PL/SQL and tuning of Databases. Strong experience scoping, planning and delivering projects using iterative software development lifecycles over multiple release cycles. Experience in client-side technologies like HTML, Java Script, CSS. Good experience in using SOAP/HTTP connectors and Web Services, MQ/JMS/File listeners . Roles will be all about: Application quality and design. Pega Integration Design and Build Solving complex business requirements Expertise and ownership of technical solutions to Pega team on client sites Development, testing and implementation of broad-level design in Pega Systems , smart BPM and Pega guardrails, SQL Programming Quality reviews and walk-throughs Unit integration and system testing Custom development of key modules On-time unit tested code If Pega is your Space, then APPLY NOW for an awesome career opportunity. Are you passionate about cutting-edge technologies? Do you want to work for a business that embraces innovation? Enhance your skills within our global technology team As one of the world's largest independent providers of technology services, at Accenture Technology you will help provide our clients with a full range of innovative technology solutions, as well as proven consulting and outsourcing services, to help them become more successful. From the development of IT strategy to the optimisation, management and security of the underlying infrastructure, applications, and data, you will have the opportunity to impact our clients' success.

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Work type
Full-Time
Keyword Match
... across Pega Systems Immediate roles in Canberra, Adelaide, Sydney & Melbourne In demand roles include ... world's largest independent providers of technology services, at Accenture Technology you will help provide ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Talent Scout Manager

Accenture Australia

Talent Scouts proactively identify and solution complex talent needs and facilitate the connection of people to projects on current and future client demand, being an advocate to the client portfolio. Provide “hands on” support for the more complex needs, creatively connect people to projects. Build relationships with Project Solution Architects and Talent Futurist to ensure having a good team for the projects. Connections Connect people to projects for large/complex client ramp-ups as the business requires (attend key calls, generate metrics, direct Talent Connector team). Provide expertise around connecting people to projects for client teams across Service/MU and internal and external sources (internal, recruiting, contractors, up-skilling). Provide transparency to opportunities and the demand pipeline and discuss priorities and current/future fulfillment gaps with CG leadership. Proactively define, review and validate project sourcing strategies. Connect with client teams to provide aggregate client delivery opportunities and risks and help resolve fulfillment of overdue roles. Conversations Work closely with the Client Group Lead to verify prioritization of talent needs and ensure early visibility to demand pipeline. Collaborate with the Solution Architects and Client Executives to give input to sourcing plans, including guidance on risks and opportunities. Actively participate in the New Business Meetings and leverage the information on upcoming demand to proactively inform talent actions. Foster a culture of ONE HR Team by collaborating closely with Talent Futurists, HR Partners and sharing expertise and coaching with Talent Connectors to build their decision making, collaboration and problem solving skills. Enablement Track unsold and overdue demand. Use enterprise insights for deeper analytics. Understand open demand and current and future fulfillment gaps.

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Work type
Full-Time
Keyword Match
... Connector team). Provide expertise around connecting people to projects for client teams across Service/MU and internal and external sources (internal, recruiting, contractors, up-skilling). Provide transparency to ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Database Administrator

Accenture Australia

Develop Cloud solutions, support sales teams, perform opportunity triage and sales support liaison and coordinate with clients the details of the solution. Has expertise in one or more Public Cloud provider technologies and is capable of embedding these capabilities into existing or new cloud-based infrastructure solutions. MANAGEMENT LEVEL DESCRIPTORS Maintains the existing Database(s) and DBA development environment plus analyse, design and implement enhancements or improvements to the environments including the version control system. Responds in a timely and appropriate manner to 2nd/3rd level Service Desk requests relating to data management and database administration, to meet contracted KPI targets. Performs updates of operational and system support documentation. Performs program/release testing programs plus comply with and maintain test documentation and procedures. Performs database performance and capacity monitoring and maintenance. Assists in monitoring, maintenance and reporting on the integrity and performance of operational and support databases. Provides status reports to the supervisor/team lead in relation to assigned tasks. Some overtime involved, depending upon the workload. Occasional requirement to travel. Participation in the On-call roster or as an escalation point. Hold a relevant Defence Security Clearance (NV1 preferred). Do you have your head in the Cloud? Reimagine what's possible. Fast-track your future. Work and learn from the best people everyday Be yourself at work Do you have your head in the Cloud? Good. At Accenture Cloud First, we're looking for people who live and breathe Cloud. Inventive, imaginative and optimistic people, whose heads are filled with the possibilities of Cloud technology, with the technical ability to make them happen. People who don't want to even think about settling for an ordinary Cloud career. People who want to fast-track their future and work on amazing projects with global impact.

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Work type
Full-Time
Keyword Match
... the version control system. Responds in a timely and appropriate manner to 2nd/3rd level Service Desk requests relating to data management and database administration, to meet contracted KPI targets. Performs ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Diamond Marketing Program - BHP

Accenture Australia

Corporate Functions - Marketing & Communications As part of this team, you'll play a key role in helping Accenture execute its strategy. You'll work with a diverse team of innovative marketing experts who focus on the following areas: global brand management and advertising; global events and sponsorships; internal communications; marketing research; media and industry analyst relations; corporate and financial communications; internet marketing; recruitment marketing; client-centric marketing; and industry, service line and geographic marketing campaigns. YOUR ROLE: Diamond Client Marketing Lead Own and drive marketing and communications strategy and campaign development to help accelerate growth and to increase penetration for Accenture's business at one of Accenture's Diamond Client accounts. As part of the Strategic Accounts and Global Sales marketing team, this high-profile role is ideal for a strategic senior marketer with pursuit based marketing experience and integrated, multi-channel marketing skills. The Diamond Client Marketing Lead will be a member of the Client Account Leadership team and serve as the senior marketing & communications advisor and partner to the account. The individual will design, develop and lead execution of a hyper-personalized Account Based Marketing strategy. In addition, this role will be accountable for KPIs and bespoke marketing efforts specific to the account. Ultimately, the Diamond Client Marketing Lead will steward the client's experience with Accenture. Key Responsibilities: Lead pursuit-based marketing within the account Serve on the Client leadership team and partner with the Client Account Lead (CAL) on all marketing outreach programs Develop a bespoke marketing and communications strategy and plan to support the growth of the account Serve as the lead contact for and interface with all parts of Accenture as the front door for the client and have a deep understanding of the key buyers, their perception, and experience of the Accenture brand Be accountable to deliver relevant marketing program elements (e.g., Brand positioning; Content development, Creative design, Social media marketing, events; Sales/BD focused marketing activations and the use of research and insights) across the global account YOUR EXPERIENCE: Basic Qualifications Minimum of 10 years of marketing experience Minimum of 5 years of experience in a client centric marketing role Preferred Qualifications Brand marketing Account based marketing Relevant Software & Platforms industry experience Event strategy and development Campaign planning Pursuit-based marketing Key message development Professional Skills Ability to work in a teaming environment with the business serving as the marketing expert and advisor Planning and strategic skills Executive presence is a must Excellent written and oral communication skills- the ability to present and communicate ideas clearly and persuasively at all levels to influence both internal and external audiences Demonstrated passion and aptitude for digital marketing Demonstrated conflict management skills Demonstrated leadership in professional setting; either military or civilian Demonstrated teamwork and collaboration in a professional setting; either military or civilian OUR COMMITMENT TO YOU Your entrepreneurial spirit and vision will be rewarded, and your success will fuel opportunities for career advancement. You'll make a difference for some pretty impressive clients. Accenture serves many of the Fortune Global 100 on high-profile projects. Opportunities to learn daily through training, assignments, and collaborating with experts across the company. Access to leading-edge technology. Along with a competitive salary, Accenture offers a comprehensive package including generous paid time off, an employee healthcare plan and a competitive 401K program. Learn more about our extensive rewards and benefits here .

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Work type
Full-Time
Keyword Match
... and financial communications; internet marketing; recruitment marketing; client-centric marketing; and industry, service line and geographic marketing campaigns. YOUR ROLE: Diamond Client Marketing Lead Own and ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Security SME (OS)

Accenture Australia

Your career with Accenture Technology Interesting projects and new technologies Work and learn from the best people everyday Be yourself at work Accenture Technology Within Accenture Technology you will make solutions real and deliver business outcomes. We help clients become more successful by helping them improve their capabilities and effectiveness. We are constantly innovating and generating new ideas with the goal of helping clients identify the technologies and operations they need to differentiate and win in the marketplace. Qualifications Skills Required: Must have at least 10+ years of relevant experience Experience in creating technical detail design and product implementation for IAM (internal and external IAM) Strong expertise in Forgerock including OpenIDM, Directory Service Good expertise in native cloud capabilities (AWS) Must be able to quickly ramp up on a project to deliver quality work ISM/IRAP experience preferred Ability to mentor IAM team members Must have clearance - baseline minimum

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Work type
Full-Time
Keyword Match
... product implementation for IAM (internal and external IAM) Strong expertise in Forgerock including OpenIDM, Directory Service Good expertise in native cloud capabilities (AWS) Must be able to quickly ramp up on a ...
5 days ago Details and apply
5 days ago Details and Apply
SA > Adelaide

Cloud Migration & Implementation Specialist

Accenture Australia

Design Work with team members to gather and interpret user/system requirements into design specifications Design and code applications to functional and technical programming standards Develop system specifications and interfaces for complex components Implement and/or maintain Create operational documentation for the application Provide primary support for installation of application releases into production Maintain applications according to SLAs •Conduct project and issue management (status reporting, issue reporting, ETC/budget reporting) for assigned scope of work Work across the Service Delivery Lifecycle Work across the Service Delivery Lifecycle on engineering solutions for new system roll-outs, major/minor enhancements, and/or ongoing maintenance of existing applications Analyze, design, build, and/or test new components or enhancements to existing modules Implement high performance solutions that deliver operational efficiencies, improve performance, and meet dynamic business demands. Provide detailed assessment of existing solutions and implement new technology leveraging next-gen IT models and agile, scalable architectures. Job Description Complexity (Degree of difficulty of an assignment or the level of problem-solving assessment and resolution required, as measured by degree of problem-solving, strategic vs. routine focus, and stakeholder interactions (e.g. - Executives, Supervisor, etc.)): Requires analysis and solving of moderately complex problems. May create new solutions, leveraging and, where needed, adapting existing methods and procedures. Requires understanding of the strategic direction set by senior management as it relates to team goals. Primary upward interaction is with direct supervisor. May interact with peers and/or management levels at a client and/or within Accenture. Authority (Power to influence or complete assignments independently, and ability to make decisions, as measured by latitude to devise work products or plans, reliance on instruction, and decision-making ability): Requires guidance when determining methods and procedures on new assignments. Impact or Decision Impact (Risk or consequences in the event of failure, as measured by range of expected impact such as within a team or across a team or area of responsibility and level of risk): Decisions often impact the team in which they reside. Scope (Degree of accountability for assigned tasks, our clients and/or the organization, as measured by size of work effort and scale of entity and/or program): Manages small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture. Salary range for this role: 80K - 140K

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Work type
Full-Time
Keyword Match
... issue reporting, ETC/budget reporting) for assigned scope of work Work across the Service Delivery Lifecycle Work across the Service Delivery Lifecycle on engineering solutions for new system roll-outs, major/minor ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Cloud Migration & Imp Senior Analyst

Accenture Australia

Job Description Design Work with team members to gather and interpret user/system requirements into design specifications Design and code applications to functional and technical programming standards Develop system specifications and interfaces for complex components Implement and/or maintain Create operational documentation for the application Provide primary support for installation of application releases into production Maintain applications according to SLAs Conduct project and issue management (status reporting, issue reporting, ETC/budget reporting) for assigned scope of work Work across the Service Delivery Lifecycle Work across the Service Delivery Lifecycle on engineering solutions for new system roll-outs, major/minor enhancements, and/or ongoing maintenance of existing applications Analyze, design, build, and/or test new components or enhancements to existing modules Implement high performance solutions that deliver operational efficiencies, improve performance, and meet dynamic business demands. Provide detailed assessment of existing solutions and implement new technology leveraging next-gen IT models and agile, scalable architectures. Job Descriptions Complexity (Degree of difficulty of an assignment or the level of problem-solving assessment and resolution required, as measured by degree of problem-solving, strategic vs. routine focus, and stakeholder interactions (e.g. - Executives, Supervisor, etc.)): Requires analysis and solving of moderately complex problems. May create new solutions, leveraging and, where needed, adapting existing methods and procedures. Requires understanding of the strategic direction set by senior management as it relates to team goals. Primary upward interaction is with direct supervisor. May interact with peers and/or management levels at a client and/or within Accenture. Authority (Power to influence or complete assignments independently, and ability to make decisions, as measured by latitude to devise work products or plans, reliance on instruction, and decision-making ability): Requires guidance when determining methods and procedures on new assignments. Impact or Decision Impact (Risk or consequences in the event of failure, as measured by range of expected impact such as within a team or across a team or area of responsibility and level of risk): Decisions often impact the team in which they reside. Scope (Degree of accountability for assigned tasks, our clients and/or the organization, as measured by size of work effort and scale of entity and/or program): Manages small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture. Salary range for this role: 80K - 140K

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Work type
Full-Time
Keyword Match
... issue reporting, ETC/budget reporting) for assigned scope of work Work across the Service Delivery Lifecycle Work across the Service Delivery Lifecycle on engineering solutions for new system roll-outs, major/minor ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

HR Ventures & Acquisitions Deal Execution Associate Manager

Accenture Australia

Position Requirements Basic Qualifications Minimum of 5 years related HR / Ventures & Acquisitions experience (or equivalent relevant experience) Very strong MS Office skills with an emphasis on PowerPoint and Excel. Excel: must have skills to write formulas (i.e. v-look ups, IF/THEN), run pivots, synthesize, extract, and consolidate data. Strong analytical skills and experience managing large amounts of data to organize, analyze and summarize Solid understanding of Total Rewards (Compensation, Equity, Benefits) Effective Relationship Building Skills Strong oral and written English communications skills Critical Thinking and Problem-Solving Experience Strong Project/Task management to include workplan and budgeting experience. Issue and Risk Management experience (identification, working to solve, escalation) Experience leading/facilitating people who do not report to you Ability to effectively manage multiple priorities and adapting to new and changing situations Experience with Employee Communications (plan, design, deliver) Solid understanding of HR processes and systems (SAP, Workday, Payroll, Recruiting/Staffing, Red Carpet) and how data feeds across systems (i.e., potential downstream impacts of poor data) Familiar with Accenture policies, particularly HR and HR related policies (i.e., myT&E) Preferred Qualifications Preferably with a focus in Human Resources Management or related discipline or equivalent experience. Due diligence experience Onboarding facilitation/coordination experience/exposure (orientation, benefits, payroll, SAP, Workday) Experience managing V&A related process documentation (due diligence request list and roundtable, total rewards analysis, HR solution Matrix, Day 1 Compliance Checklist, handover documents, Collaboration Tools, Aviator) Ability to identify and quantify financial impacts to the business case Job Requirements Travel up to 25% (based on deal and phase) Ability to work in fast-paced environment (adjust on the go, meet last minute deadlines, schedule flexibility, manage shifting priorities) Experience to successfully/effectively working independently with little to no supervision/direction Ability to effectively work remotely/virtually with the use of collaboration tools (i.e. MS Teams, Video, SharePoint, Team Member Networking) Experience working effectively in an ambiguous environment. Ability to work flexible work hours when required. May occasionally include accommodating various geographic time zones to collaborate with team members/stakeholders. Role Summary Provides HR, project management and V&A service delivery management for the execution of due diligence and integration of Accenture's V&A transactions globally (multi-country). The V&A HR Deal Execution Associate Manager will be assigned to various North American and/or global V&A transactions and projects and will be accountable for supporting and sometimes leading the success, effectiveness, and on-time delivery of assigned HR due diligence and integration work stream activities for primary stakeholders and sponsoring organization of acquisition (Services/MU) Key Responsibilities Due Diligence Phase: (includes solution development) Work with Global V&A Deal Execution Lead/team to conduct HR due diligence activities and tasks, including: Manage project planning processes and development and customization of work plans for individual V&A transactions Support HR due diligence work stream approach and processes to: Tailor, track and maintain HR Due Diligence Information Request Lists Conduct audit and review of HR information provided in data room by Seller company Analyze and summarize data into a cohesive point of view around the findings Complete required HR DD analyses and deliverables (i.e., compensation and benefits, HR related liabilities, retention plan modeling, etc.) Build relationships to establish credibility with internal and external SMEs and Seller Company representatives Identify/estimate costs for acquisition business case Work across all key stakeholder groups, in particular with acquired Leadership (Client), Finance, Legal, Tax, Global Mobility and Corporate Development Preliminary development of HR solution plan (with oversight from Deal Execution Lead) for key human resource decisions, including but not limited to compensation, benefits, perquisites, retirement/pension plans, payroll and salary grade structure, incentives (short-term, long-term, sales force-specific, deferred), staffing approach, culture, HR compliance and policies Integration Phase: Work with Global V&A Deal Execution Lead/team to plan and drive assigned HR integration planning and execution activities and tasks including: Plan for the HR process impacts involving (Accenture) non-standard approaches, working directly with the HR process owners. Create and/or drive HR transition calendar, work plan and budget, including leveraging and overseeing direct or indirect team members who are responsible for executing certain tasks Support the end to end process by completing HR tasks to include consultation and communications, agreement to a set of terms and conditions, set-up and preparation of systems including SAP and payroll and initial inductions. Document HR activities that must be addressed during ongoing operations. Facilitate an effective handover to include close out documentation (Deal summary, Policy Compliance Checklist, SharePoint) Manage local resources for the employee transfer processes under the local Acquired Rights Directive (ARD)regulations

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Work type
Full-Time
Keyword Match
... zones to collaborate with team members/stakeholders. Role Summary Provides HR, project management and V&A service delivery management for the execution of due diligence and integration of Accenture's V&A transactions ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

ServiceNow Associate Manager

Accenture Australia

Do you have your head in the Cloud Reimagine what's possible. Fast-track your future. Work and learn from the best people everyday Be yourself at work Do you have your head in the Cloud Good. At Accenture Cloud First, we're looking for people who live and breathe Cloud. Inventive, imaginative, and optimistic people, whose heads are filled with the possibilities of Cloud technology, with the technical ability to make them happen. People who don't want to even think about settling for an ordinary Cloud career. People who want to fast-track their future and work on amazing projects with global impact. We are: Accenture's ServiceNow Business Group, and one of only 5 Global Strategic Partners with ServiceNow. We help our diverse clients tackle their toughest challenges while unleashing their fullest potential…and then some. What makes our approach so unique Operating across ANZ, we bring together commercial innovation and leading-edge technologies to deliver an integrated, mobile and interactive experience that far exceeds expectations. How Our passion meets purpose! Through our diverse culture and inclusive thinking, we embrace our employees' ideas taking them from concept to practical solutions. Not to mention, we sleep well at night knowing our work directly impacts and improves the way the world works. We keep our tech smarts sharp by providing abundant training and certification opportunities. Are you ready to learn and grow in a career, while making a difference  You are: The ServiceNow Associate manager, with deep understanding of the NOW platform, will develop the application including configuration, report development and data migration, where applicable. You will perform custom development, 3rd party integrations, carry out unit-testing and defect resolution. You will be responsible for completing technical reviews of junior developer's development work, provide feedback, and re-work task. You will carry out migration of the changes to production environment, assist with technical design and documentation, and collaborate with internal stakeholders and team members to build solutions in ServiceNow that support business requirements. The work: Develop the application including configuration, report development and data migration, where applicable. Perform custom development (as required) and 3rd party integrations. Carry out unit-testing and defect resolution. Carry out migration of the changes to production. Assist with technical design and documentation. Collaborate with internal stakeholders and team members to build solutions in ServiceNow that support business requirements. Basic Qualifications: 2+ years of applying Javascript coding / development skills in ServiceNow environments 2+ years of experience designing, building and configuring applications to meet business process and application requirements Advanced in JavaScript development in ServiceNow components ServiceNow certification required (ideally you will have at least Admin & Application Developer) Advanced in ServiceNow development experience, including experience with the Service Catalog module and creating custom applications with CreateNow Advanced in experience creating request forms, developing integration with external systems, implementing security (including Access Control Lists), and enhancing the user interface to provide a custom look and feel Expertise in one or more of the following ServiceNow applications: ITSM ITOM CSM HR IRM Bonus points if you have: Working knowledge of Linux operating system Experience with Web Services Integration (SOAP, REST, and JSON) Experience with System/Process Automation (Orchestration) Experience with the System Development Life Cycle (SDLC) processes including client requirement analysis and system design DevOps experience Experience with governance/service management/operations Experience managing remote teams An ITIL certification Salary for this role: AUD 120-160K

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Work type
Full-Time
Keyword Match
... Bonus points if you have: Working knowledge of Linux operating system Experience with Web Services Integration (SOAP, REST, and JSON) Experience with System/Process Automation (Orchestration) Experience with the ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

ServiceNow Consultant

Accenture Australia

Do you have your head in the Cloud Reimagine what's possible. Fast-track your future. Work and learn from the best people everyday Be yourself at work Do you have your head in the Cloud Good. At Accenture Cloud First, we're looking for people who live and breathe Cloud. Inventive, imaginative, and optimistic people, whose heads are filled with the possibilities of Cloud technology, with the technical ability to make them happen. People who don't want to even think about settling for an ordinary Cloud career. People who want to fast-track their future and work on amazing projects with global impact. We are: Accenture's ServiceNow Business Group, and one of only 5 Global Strategic Partners with ServiceNow. We help our diverse clients tackle their toughest challenges while unleashing their fullest potential…and then some. What makes our approach so unique Operating across ANZ, we bring together commercial innovation and leading-edge technologies to deliver an integrated, mobile and interactive experience that far exceeds expectations. How Our passion meets purpose! Through our diverse culture and inclusive thinking, we embrace our employees' ideas taking them from concept to practical solutions. Not to mention, we sleep well at night knowing our work directly impacts and improves the way the world works. We keep our tech smarts sharp by providing abundant training and certification opportunities. Are you ready to learn and grow in a career, while making a difference  You are: The ServiceNow Specialist, with deep understanding of the NOW platform, will develop the application including configuration, report development and data migration, where applicable. You will perform custom development, 3rd party integrations, carry out unit-testing and defect resolution. You will be responsible for completing technical reviews of junior developer's development work, provide feedback, and re-work task. You will carry out migration of the changes to production environment, assist with technical design and documentation, and collaborate with internal stakeholders and team members to build solutions in ServiceNow that support business requirements. The work: Develop the application including configuration, report development and data migration, where applicable. Perform custom development (as required) and 3rd party integrations. Carry out unit-testing and defect resolution. Carry out migration of the changes to production. Assist with technical design and documentation. Collaborate with internal stakeholders and team members to build solutions in ServiceNow that support business requirements. Basic Qualifications: 2+ years of applying Javascript coding / development skills in ServiceNow environments 2+ years of experience designing, building and configuring applications to meet business process and application requirements Advanced in JavaScript development in ServiceNow components ServiceNow certification required (ideally you will have at least Admin & Application Developer) Advanced in ServiceNow development experience, including experience with the Service Catalog module and creating custom applications with CreateNow Advanced in experience creating request forms, developing integration with external systems, implementing security (including Access Control Lists), and enhancing the user interface to provide a custom look and feel Expertise in one or more of the following ServiceNow applications: ITSM ITOM CSM HR IRM Bonus points if you have: Working knowledge of Linux operating system Experience with Web Services Integration (SOAP, REST, and JSON) Experience with System/Process Automation (Orchestration) Experience with the System Development Life Cycle (SDLC) processes including client requirement analysis and system design DevOps experience Experience with governance/service management/operations Experience managing remote teams An ITIL certification Salary for this role: AUD 100-140K

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Work type
Full-Time
Keyword Match
... Bonus points if you have: Working knowledge of Linux operating system Experience with Web Services Integration (SOAP, REST, and JSON) Experience with System/Process Automation (Orchestration) Experience with the ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Cloud Migration & Implementation Asso Manager

Accenture Australia

Design Work with team members to gather and interpret user/system requirements into design specifications Design and code applications to functional and technical programming standards Develop system specifications and interfaces for complex components Implement and/or maintain Create operational documentation for the application Provide primary support for installation of application releases into production Maintain applications according to SLAs Conduct project and issue management (status reporting, issue reporting, ETC/budget reporting) for assigned scope of work Work across the Service Delivery Lifecycle Work across the Service Delivery Lifecycle on engineering solutions for new system roll-outs, major/minor enhancements, and/or ongoing maintenance of existing applications Analyze, design, build, and/or test new components or enhancements to existing modules Implement high performance solutions that deliver operational efficiencies, improve performance, and meet dynamic business demands. Provide detailed assessment of existing solutions and implement new technology leveraging next-gen IT models and agile, scalable architectures. Job Descriptions Complexity (Degree of difficulty of an assignment or the level of problem-solving assessment and resolution required, as measured by degree of problem-solving, strategic vs. routine focus, and stakeholder interactions (e.g. - Executives, Supervisor, etc.)): Requires analysis and solving of moderately complex problems. May create new solutions, leveraging and, where needed, adapting existing methods and procedures. Requires understanding of the strategic direction set by senior management as it relates to team goals. Primary upward interaction is with direct supervisor. May interact with peers and/or management levels at a client and/or within Accenture. Authority (Power to influence or complete assignments independently, and ability to make decisions, as measured by latitude to devise work products or plans, reliance on instruction, and decision-making ability): Requires guidance when determining methods and procedures on new assignments. Impact or Decision Impact (Risk or consequences in the event of failure, as measured by range of expected impact such as within a team or across a team or area of responsibility and level of risk): Decisions often impact the team in which they reside. Scope (Degree of accountability for assigned tasks, our clients and/or the organization, as measured by size of work effort and scale of entity and/or program): Manages small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture. Salary range for this role: 80K - 140K

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Work type
Full-Time
Keyword Match
... issue reporting, ETC/budget reporting) for assigned scope of work Work across the Service Delivery Lifecycle Work across the Service Delivery Lifecycle on engineering solutions for new system roll-outs, major/minor ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Audit Manager - Private Clients

KPMG

Newly announced market leading balance bank program, offering time in lieu that is currently the most generous on the market 26 weeks flexible parental leave for both parents, with no waiting periods, no tenure guidelines and no distinctions between primary and secondary carers Be apart of our growing and expanding Enterprise Audit division Full time and part time opportunities available, as well as remote working - we embrace flexibility! KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive, disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. The auditing world is changing and we want you to come help us change it. Standardisation, automation and digitalisation is the future of audit at KPMG. Questioning 'why' is the environment we encourage and where our people strive. KPMG want you to have the ability to challenge the way things were done in the past while working on multiple industries and high profile brands - because we believe 'if you never stretch, you never grow!' Joining us means you will be part of an agile and flexible working environment that can offer you best in class learning and personal development opportunities. Not to mention an array of benefits including annual flu vaccinations, volunteer leave, discounted health insurance, MS Office for home products and a load of retail discounts. The Audit & Assurance team provides value to our clients through the delivery of specialised quality audit and assurance services. We collaborate with a broad range of clients including ASX listed organisations, private companies and family businesses. Due to growth within our existing client base, we currently have opportunities in our market leading External Audit division as an Audit Manager Your Opportunity As a KPMG Enterprise Audit manager you will: Be accountable for leading and managing engagements of high profile clients and all aspects of audit delivery, client service and business development Be responsible for executing advisory related engagements Provide inspirational and engaging leadership to grow and develop our talent Form strong relationships with our prestigious audit clients and play a key role in the delivery of quality assurance and reporting Benefit from career building experiences through your work on some of the largest audit clients Enjoy a journey offering considerable scope to grow through our structured future leadership program Look forward to capitalising on interesting career opportunities on offer through our Global network of offices How are you Extraordinary As the successful candidate you will: Be CA or Part CA equivalent qualified Experience working across Private and Corporate clients is not essential, however is desired Bring a proven track record of high performance and success Have gained strong IFRS skills Possess exceptional problem solving and analytical skills Possess highly developed written and verbal communication skills Possess demonstrated team leadership abilities The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... remote working - we embrace flexibility! KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Security Solution Architect

Accenture Australia

Technical skills: At least strong knowledge in one of the following: AWS Security Azure Security Google Security And also strong knowledge in at least 2 of the following security domains: Infrastructure Security IAM and PAM Security (internal/external) GRC Application security Data security SIEM/SOC and related security services (threat intel, threat hunt, purple/red/blue testing) Should also have the following key core skills: Able to estimate security controls Strong consulting and engagement skills Ability to influence multiple teams Ability to present a solution to client Take accountability for end to end security solutioning Qualifications Should also have the following key core skills: Able to estimate security controls Strong consulting and engagement skills Ability to influence multiple teams Ability to present a solution to client Take accountability for end to end security solutioning

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Work type
Full-Time
Keyword Match
... and PAM Security (internal/external) GRC Application security Data security SIEM/SOC and related security services (threat intel, threat hunt, purple/red/blue testing) Should also have the following key core ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Security Solution Architect

Accenture Australia

Technical skills: At least strong knowledge in one of the following: AWS Security Azure Security Google Security And also strong knowledge in at least 2 of the following security domains: Infrastructure Security IAM and PAM Security (internal/external) GRC Application security Data security SIEM/SOC and related security services (threat intel, threat hunt, purple/red/blue testing) Should also have the following key core skills: Able to estimate security controls Strong consulting and engagement skills Ability to influence multiple teams Ability to present a solution to client Take accountability for end to end security solutioning Qualifications Should also have the following key core skills: Able to estimate security controls Strong consulting and engagement skills Ability to influence multiple teams Ability to present a solution to client Take accountability for end to end security solutioning

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Work type
Full-Time
Keyword Match
... and PAM Security (internal/external) GRC Application security Data security SIEM/SOC and related security services (threat intel, threat hunt, purple/red/blue testing) Should also have the following key core ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Security Senior Solution Architect

Accenture Australia

Technical skills: At least strong knowledge in one of the following: AWS Security Azure Security Google Security And also strong knowledge in at least 2 of the following security domains: Infrastructure Security IAM and PAM Security (internal/external) GRC Application security Data security SIEM/SOC and related security services (threat intel, threat hunt, purple/red/blue testing) Should also have the following key core skills: Able to estimate security controls Strong consulting and engagement skills Ability to influence multiple teams Ability to present a solution to client Take accountability for end to end security solutioning Ability to mentor junior SAs overtime and to more act as a reviewer Qualifications AWS Security Azure Security Google Security

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Work type
Full-Time
Keyword Match
... and PAM Security (internal/external) GRC Application security Data security SIEM/SOC and related security services (threat intel, threat hunt, purple/red/blue testing) Should also have the following key core ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Group Leader Computational and Data Intensive Sciences - Edinburgh, SA

Australian Government Department of Defence

Executive Level 2 (S&T Level 7) $145,319 - $163,537 (plus Super) Edinburgh, SA The Role We are looking for an experienced technology manager to establish a team of cutting edge computational and data science experts to underpin the digital transformation of Defence research. The Group Leader Computational and Data Intensive Sciences (GL CDIS) leads the application of world leading and novel computational and data intensive tools and techniques to Defence Innovation, Science and Technology to deliver capability and strategic advantage to the Australian Defence Force and National Security. CDIS accelerates and enables research particularly where sovereign digital research infrastructure (and related systems) are required. GL CDIS provides significant leadership to computational and data science engineers and PhD qualified experts, and is accountable for leading the relationship with research programs, vendor partnerships, and provides the strategic guidance, direction and collaboration necessary to ensure digital science capability and delivery across the Defence and National Security Science and Technology ecosystem. The role is accountable for planning and managing a significant integrated workforce (~45 APS and contractors), financial (including Defence integrated investment funding) and physical resources and drives the development of relevant STEM workforce skills, future technology processes, and succession plans. About our Team The CDIS group is part of Digital Science (DS) Branch. The branch enables and accelerates Defence science and technology research through leadership in and facilitated access to secure digital science capabilities, eResearch techniques and scientific computing infrastructure. This includes the development and delivery of the digital aspects within the Defence Science and Technology Strategy 2030 Pillar - Outstanding Research Infrastructure Powering Innovation. Specifically, the branch: Facilitates the continual evolution of the visions, roadmaps and solutions for digital research capabilities that power Defence science and technology research and innovation;Connects Defence researchers to an integrated set of digital science capabilities; Enables and accelerates research through computational science, data intensive science, data visualisation and research software development; Acts as Defence's steward of research data and information, supporting its discoverability, security and re-use; Preserves the confidentiality, integrity and availability of digital research assets. Computational and Data Intensive Sciences The Computational and Data Intensive Science (CDIS) group enables and accelerates Defence S&T by onboarding and providing Defence and their Defence Industry Security Program (DISP) partners with digital science capabilities in computational science, data intensive science, scientific data visualisation and research software development. Specifically, CDIS is responsible for: Facilitation of research onboarding to High Performance Computing (HPC) and the Science Research Computing Environment (SRCE); Research workflow and data optimisation; Code optimisation; Trusted code repositories; Code vetting; Scientific Data Visualisation;Computer system benchmarking;Research DevSecOps environments; Delivery, configuration and integration of computational tools; Sustainable and secure research software development practices; Virtual labs. To learn more about DST Group please see our DST Corporate Video . Our Ideal Candidate We are looking for an experienced technology leader who can establish a new team of highly experienced and qualified technologists, engage collaboratively to understand the needs of our varied customers and stakeholders and lead teams to produce results according to their needs. The right person for this role will have extensive experience building and leading teams of exceptional technologists, have excellent communication skills and the ability to convincingly promote advanced technology solutions to complex needs. They will have a background in research, technology or engineering, and be able to inspire staff and customers to deliver outstanding results. Application Closing Date: 09 August 2021 For further information please review the job information pack, reference: DSTG/03756/21 on https://defencecareers.nga.net.au/?jati=815B93D5-BB1D-F983-D1BF-BFA6CE919FA5

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Work type
Full-Time
Keyword Match
... team of highly experienced and qualified technologists, engage collaboratively to understand the needs of our varied customers and stakeholders and lead teams to produce results according to their needs. The right person ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Finance Business Partner (FP&A) - Telco

Accenture Australia

We're looking for multiple FP&A Analysts to join an ongoing project for one of our largest telco clients. The responsibilities will include: Preparation of standard & Adhoc management reports for region, country, product, Service type etc. Provides standardized and insightful level of analyses is provided. Delivers ad hoc analyses. Supports Annual Operating Plan & forecasts Planning, Creating and managing reporting data and report out from various database systems. Provide professional expertise and direction to other team members and act as the focal point for business units and Technology by participating in key project initiatives. Also, as required, manage client communication, responding to queries, investigate irregularities and anomalies and provide technical support for day-to-day issues. Partners with reporting clients to understand their strategic goals, operational context and activities in order to explain results with strategic business insights and facts Use a diverse range of applications and understand the business and technical functionality of each application and its relevance to the business community. Provide support to all business units across the region, including product understanding, validation, problem/query resolution and coordination of communications. Uses storytelling principles to convey impactful messages Major accountability for Planning, Forecasting, Preparation & analysis of P&L, forecast accuracy, SG&A, Working Capital Cost of Sales reports is to support the businesses. Qualifications/experience: Strong FP&A experience required in Telco industry and SAP knowledge CA/ MBA/CFA/CMA preferred with high degree of proficiency in usage of SAP, Oracle, SQL Server FP&A Experience to include budgeting, forecasting, variance analysis of revenue, working capital, gross margin & SG&A, pricing, and predictive reporting Experience in database development and report creation (preferred). Broad knowledge, experience and understanding of financial services operations. Experience within the information delivery environment with a working knowledge of information delivery systems and processes Experience with leading teams in a technical development environment. Understanding of financial reporting / management reporting and business intelligence. Management Accounting and Reporting - Delivery of various reporting containing Financial and Management Information sourced from multiple systems / platforms Qualifications CA/ MBA/CFA/CMA preferred with high degree of proficiency in usage of SAP, Oracle, SQL Serve Strong FP&A experience required in Telco industry and SAP knowledge FP&A Experience to include budgeting, forecasting, variance analysis of revenue, working capital, gross margin & SG&A, pricing, and predictive reporting Experience in database development and report creation (preferred). Broad knowledge, experience and understanding of financial services operations. Experience within the information delivery environment with a working knowledge of information delivery systems and processes Experience with leading teams in a technical development environment. Understanding of financial reporting / management reporting and business intelligence. Management Accounting and Reporting - Delivery of various reporting containing Financial and Management Information sourced from multiple systems / platforms

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Work type
Full-Time
Keyword Match
... The responsibilities will include: Preparation of standard & Adhoc management reports for region, country, product, Service type etc. Provides standardized and insightful level of analyses is provided. Delivers ad hoc ...
22 hours ago Details and apply
22 hours ago Details and Apply
SA > Adelaide

Cleaning Attendant

Estia Health

Estia Health Golden Grove is a welcoming resort-style residence located in a quiet residential street, close to public transport and The Stables Shopping Centre. Professionally decorated and furnished to create a light, bright and relaxing environment, the setting incorporates a series of landscaped courtyards and gardens, inviting residents to enjoy the fresh air of the foothills. All rooms overlook beautifully designed yards or gardens, while panorama windows fill common areas with natural sunlight and a sense of spaciousness. About the role Estia Health Golden Grove are looking for an experienced Cleaner to join their team on a Part time or Casual basis, working across a range of morning, afternoon and evening shifts. As a Cleaner at Estia Health, you will support our residents' and team by maintaining a safe, clean and home-like living environment. The role involves: Cleaning duties including mopping, vacuuming, dusting, waste management, restocking of supplies, cleaning and sorting laundry Adhering to infection control principles, WHS requirements including the safe storage and use of chemicals and complete cleaning requirements according to facility schedules Maintaining adequate supplies of toilet paper, soap and other cleaning and hygiene supplies for resident use. What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Develop and expand your own skillset with regular training and development opportunities Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and a drive to maintain a clean and inviting environment for our residents, visitors and team. You will also have: Certificate II or III in Cleaning (highly regarded) Experience in a similar or related role Knowledge of and experience in safe chemical handling Work Health and Safety knowledge and a commitment to keeping yourself and others safe The right to work in Australia Join us! If you would like to know more, please call us on 08 8251 9600 or by emailing us at goldengrove@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Both Casual and Part time roles available, Opportunities to cross-train across other roles, Close to public transport, and local shopping complexes

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Work type
Part Time
Keyword Match
... a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu Shot provided About you You'll bring to the role your passionate and caring ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
SA > Adelaide

S&PP Analytics Associate - Growth Markets

Accenture Australia

Job Summary: Responsible for providing MU/CG leadership sales-related analysis and advice across all aspects of Sales & Pricing Performance services, leveraging standard tools where available. Must be able to interpret data and communicate insights in a crisp and concise storyline. Assist S&PP Analytics lead & Business Partners in driving efforts across multiple S&PP service areas. Primary responsibilities include: Provide insights on our sales performance, including underlying trends/key drivers, across all S&PP services Team across enterprise functions and the sales organization to achieved shared objectives Direct the work of downstream resources to answer business questions and support S&PP initiatives Influence the design of CoE-provided analytical models and standard reporting to better address the local needs of the business (MU/CG/Service) Design & provide training to leadership & account teams on how to leverage S&PP tools to understand & improve sales performance Work closely with S&PP Business Partners and other team members to manage and industrialize solutions Qualifications: Knowledge & Skill Requirements: Analysis skills: researches, synthesizes, and interprets data: EXPERT Metrics Definition and Usage: ADVANCED Predictive Modeling: INTERMEDIATE Collaboration, facilitation skills: EXPERT Oral & written communication skills: EXPERT Understanding of Accenture sales and finance concepts: ADVANCED Excel and PowerPoint: ADVANCED Skills & Work Experience: Must have: A Minimum of 6 years of experience, which may include: Experience working alongside Senior Accenture Leadership (CG leads, MU Services leads, MU leadership, or similar roles) A Minimum of 2 years of experience using MMS (salesforce), MMB, Qlik, Tableau A Minimum of 4 years of experience in MS Excel A Minimum of 2 years of experience in creating leadership-ready analysis A Minimum of 2 years of experience in Analytics experience in Sales, Pricing, Finance or related field Good to have: Understanding of Accenture sales process and systems, business model Strong oral and written communications skills Accuracy and attention to detail Ability to prioritize own workload and manage downstream stakeholders and resources Quality assurance/thoroughness Ability to work under minimal supervision and guidance Ability to work effectively in a remote, virtual, global environment Other requirements (please specify such as overtime, etc.): Must be flexible to support the working hours for the assigned Market Unit or other business area Must be flexible with work hours according to shifting business needs Must have excellent internet connectivity and distraction-free environment for working at home, in accordance with local guidelines May be required to travel

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Work type
Full-Time
Keyword Match
... -provided analytical models and standard reporting to better address the local needs of the business (MU/CG/Service) Design & provide training to leadership & account teams on how to leverage S&PP tools to understand ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

S&PP Business Partner - Growth Markets

Accenture Australia

Job Summary: The Growth Markets S&PP Business Partner Associate (GM BP Associate) supports the GM S&PP BP Lead and leadership in day to day execution of key S&PP initiatives and service catalog to deliver excellence in sales effectiveness and enablement. The GM BP Associate acts as the interlock between GM and Market Units (MU) S&PP teams engaging and collaborating across S&PP functions - analytics, sales operations, pricing optimization and pursuits services. In collaboration with GM S&PP leadership, the GM BP Associate determines the objectives and approaches to critical assignments, and manages large complex teams and/or work efforts, ensuring high levels of quality, cooperatively enabling the results. The GM BP Associate will also work as a trusted business advisor, bringing together S&PP tools, best practices and the relevant S&PP functions to drive sales effectiveness. As a GM BP Associate, you're expected to work collaboratively with GM BP Lead and Associates to drive the execution of S&PP services catalog, key initiatives and plan by creating, implementing and managing a program office function. Engage key stakeholders and participate with them on monitoring and reporting progress. Primary responsibilities include: Support GM BP Lead in executing the S&PP agenda, driving sales excellence initiatives and program. Assist GM BP Lead to manage monthly and quarterly performance metrics, identify hotspots and recommend/drive key actions across the MUs as required. Act an integrator, work collaboratively as a team across GM, MU BPs and S&PP functions to ensure that related work teams are coordinated and have clear strategies and approaches in place to deliver S&PP services and initiatives. Program managing the implementation of key S&PP initiatives across the GM Market Units, drive standardization program, managing critical program dependencies. Lead/support continuous improvement efforts for S&PP processes, tools, metrics and trainings based on ongoing experience, process metrics and feedback from stakeholders. Use, develop and oversee implementation for best practices/assets across Growth Markets MUs Create and execute medium to high complexity workplans Demonstrate understanding of how S&PP Business Partners fit into the bigger Accenture picture Demonstrate understanding of the S&PP Service Catalog and service model; help match S&PP services to business needs Contribute to S&PP practice consolidation and development by actively participating in Market and Global initiatives Support other GM S&PP initiatives as they arise. Knowledge & Skill Requirements: Experience in Sales effectiveness, Deal Execution or leading strategic programs in Services or Market Unit/Client Group or large account portfolio preferred. Ability to function as a Team Player and maintain a good working relationship, yet think and act independently with professionalism, discretion and confidentiality. Excellent communication, organization time management and problem-solving skills. Exceptional track record of building relationships with stakeholders. Strong multi-tasking skills with the ability to manage multiple projects/initiatives. Demonstrated confidence and assertiveness in working with Senior Leadership. Deep understanding of Accenture's business processes and policies, operation excellence and compliance. Attention to detail. Sales Life Cycle - INTERMEDIATE Stakeholder Management - ADVANCED Program/Action Development - ADVANCED Sales Excellence Programs - INTERMEDIATE Change Management - INTERMEDIATE Sales Process and Procedure - INTERMEDIATE Sales Tools - INTERMEDIATE Educational Qualification Must have: English language fluency (oral and written) Nice to have: Business Management education desirable Skills & Work Experience Must have: A minimum of 10 years of experience, with proven track record in advising leadership and managing teams Nice to have: Strong understanding of S&PP processes and tools preferred Understanding of Finance processes desirable Other requirements Must support/mirror working hours for the supported Market Unit or other business area Must be flexible with work hours according to shifting business needs Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines May be required to travel occasionally

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Work type
Full-Time
Keyword Match
... the GM S&PP BP Lead and leadership in day to day execution of key S&PP initiatives and service catalog to deliver excellence in sales effectiveness and enablement. The GM BP Associate acts as the interlock between GM ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Security Lead

Accenture Australia

Global organization Exciting projects Work/Life balance Join Accenture and help improve the way the world lives, works, plays, and grows! The scale of our capabilities, our client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance in your career. Key Responsibilities: Security Program Delivery Supporting Strategic Delivery and Risk Reduction Provide Expert Assurance Develop Capability and Supporting Success Risk Management Business, Functions Governance Processes and Alignment Leadership, People and Talent Communication Regulatory and Business Conduct Qualifications The Security Lead / Assurance SME will have demonstrated experience and comprehensive knowledge of key security process and controls required for large transformational IT program. Technical Skill Requirements Strong background in the information and cyber security domain within international financial services organisations Professional auditors or experienced information/cyber security professional with deep subject matter expertise/knowledge Experience of enterprise security architecture and information/cyber security concepts for Australian Federal Government and Financial Industry Deep expertise in two of the following IT Security domains, and a broad knowledge of all other IT Security domains: Infrastructure/Cloud Security Identify and Access Management Application Security Data Protection Vulnerability Management (application security; infrastructure security; and configuration compliance monitoring) Security monitoring and response Security Operations Up to date with key regulation / developments in Information and Cyber Security Management Framework (including Technology Risk Management) Excellent organisation and leadership skills with ability to manage multiple deadlines and effectively prioritise Strong interpersonal skills to foster positive relationships with internal and external stakeholders Highly effective oral and written communication skills, with an ability to influence and to gain the respect of senior stakeholders and peers Ability to articulate development, operational and technical issues to both technical and non-technical audiences Ability to express complex technical concepts, issues and ideas into various media; proposals, white papers, presentations and architecture designs Knowledge of and experience of Technical Architecture and Systems Integration, including Web Services, API Gateway, Integration Platform and Secure Internet Gateway Experience in the design/build of enterprise-level application and/or infrastructure security architecture Experience with Access Control, Provisioning and/or Identity Governance Understanding of multi-factor authentication mechanisms such as certificates, biometrics etc. and support technologies such as PKI Understanding of Information Systems Security Policy planning, design and implementation Systems architecture and business architecture design skills Business and Technical Risk Assessment including penetration testing Knowledge of Security technology such as Infrastructure security technologies Security operations and Information systems audit and compliance experience

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Work type
Full-Time
Keyword Match
... architecture designs Knowledge of and experience of Technical Architecture and Systems Integration, including Web Services, API Gateway, Integration Platform and Secure Internet Gateway Experience in the design/build ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Lifestyle Officer - Salisbury East

Estia Health

A delightful, boutique residence with a warm, family ambience, Estia Health Salisbury East offers modern facilities in a welcoming, social environment. Situated in a quiet residential street, the residence is close to public transport, local shopping centres and churches. Elegant sitting rooms and dining rooms provide a comfortable setting for residents to chat, socialise, watch television or read the newspaper. Internal courtyards fill the interiors with natural light while also providing a pleasant, secure, shaded area for outdoor activities and relaxation. About the role *mention if this is due to an internal movement* Estia Health Location are looking for an experienced Lifestyle Officer to join their team on a Part Time basis working across a range of morning, afternoon and evening shifts. Our Lifestyle Assistants/Officers are responsible for delivering engaging lifestyle programs to support the social and physical well being of our residents. The role involves: Building genuine relationships with our residents to know they likes and dislikes Planning, implementing and maintaining lifestyle programs in line with our residents' needs and preferences Supporting the Lifestyle Coordinator with coordination of activities Maintaining appropriate documentation and contributing to quality compliance Potential back fill of the coordinator role to cover leave What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Regular training sessions and toolbox talks to keep your skill set up to date Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services About you You'll bring to the role your passionate and caring nature and you will have: Previous experience in a Lifestyle role within aged care or a similar environment (highly regarded) Be currently studying a Certificate IV in Lifestyle or willing to study. Strong communication and documentation skills Innovative ideas and a sense of fun Compassion for our residents Join us! If you would like to know more, please call us on 08 8285 4600 or by emailing us at salisburyeast@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part time hours, felxibility and stability, Bright and Warm facility, Positive and fun-loving culture

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Work type
Part Time
Keyword Match
... offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services About you You'll bring to the role your passionate and caring nature and you will ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Lifestyle Coordinator

Estia Health

A delightful, boutique residence with a warm, family ambience, Estia Health Salisbury East offers modern facilities in a welcoming, social environment. Situated in a quiet residential street, the residence is close to public transport, local shopping centres and churches. About the role An exciting opening opportunity has opened up at Estia Health Salisbury East! The team are looking for a Lifestyle Coordinator to join us on a Part Time basis, working across Monday to Friday 9am to 4pm (including public holidays)! Bring your event management skills and passion to bring joy to our residents to this role! Build connections with our residents in order to enhance their experience at our homes. Coordinate fun and engaging activities for residents Set lifestyle goals for the residents and implement programs to help them achieve it Work closely with the executive director and the wider team in the home to meet resident's needs What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us: Enhance your coaching and mentoring skills by leading Lifestyle Assistants and Volunteers Regular development sessions to keep you informed on processes and activity ideas Attractive remuneration package with workplace banking, novated leases and EAP services Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you We are looking for optimistic and energetic individuals with the spice for life! Along with your passionate and caring nature, you will have: Certificate IV in Lifestyle or similar qualification (not essential but preferred) Ability to lead and encourage a team! Experience in lifestyle programs Effective written and verbal communication skills Empathy and resident-focused approach A positive, energetic and professional approach to work Experience in a Lifestyle Coordinator role in Aged Care will be highly regarded Join us! If you would like to know more, please call us on 08 8285 4600 or by emailing us at salisburyeast@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-healthEnjoy your weekends - working Monday to Friday 9am to 4pm, Regular development sessions to brainstorm activity ideas, Feel rewarded in this role by bringing a smile to our residents' faces

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Work type
Part Time
Keyword Match
... on processes and activity ideas Attractive remuneration package with workplace banking, novated leases and EAP services Join one of Australia's leading aged care providers in one of the fastest growing industries ...
5 days ago Details and apply
5 days ago Details and Apply
SA > Adelaide

Executive Director - Kadina

Estia Health

At Estia Health, we're proud that each of our aged care homes uniquely represent the residents who choose us, the community that surrounds us and the people we work with. Join Estia Health and support our residents with continuing to live the life they love. We will support, nurture and develop your career in the growing aged care industry. About the role Estia Health Kadina provides a home-like environment in a beautiful country setting, characterised by attentive and friendly staff who make this a warm, welcoming and fun place to be. With strong support from a variety of stakeholders and teams, we are seeking an energetic and ambitious individual looking to consolidate and build on their leadership and management skills to drive and lead this home. The Executive Director of Estia Health Kadina will be responsible for the operational success of the 71 bed facility. As an experienced leader, the successful candidate will drive performance through outstanding people leadership, instilling a high-performance culture throughout the facility to ensure our residents receive the best quality care and services, employees are engaged and commercial goals are met. You play a critical role in leading the home through accreditation to ensure safe practices are consistently maintained, ensuring our admissions, communications and care processes are delivered to keep our residents and families informed and continuously monitoring clinical care to implement improvements. What's in it for you? Enhance your leadership skills with a large team who support our incredible diverse residents We encourage you to take advantage of our professional development programs to develop your skills and capabilities Opportunity to make a difference and lead your team by example Feel connected to your peers with regular events to network and enhance your knowledge Ongoing support from your facility and state leadership team will ensure you feel enabled to succeed We are a progressive, expanding organisation - we enjoy seeing out leaders grow with us Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Who are we looking for? Along with your passionate and caring nature, you will bring a successful track record in: Experience leading positive employee and resident experience in a large aged care home Strong clinical background is ideal, along with a comprehensive understanding of the Aged Care Standards Experience managing financial operations in an aged care facility Someone who leads by example in approaching complex issues in a changing landscape Please note, we only accept applications with the right to work in Australia. We support a holistic approach to Work Health and Safety by supporting our homes with a commitment to keeping our residents and team members stay safe and well. If this sounds like the role for you, click on APPLY NOW! Questions? Please call our friendly recruitment team on 1300 615 724 or email recruitment@estiahealth.com.au. To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page.

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Work type
Full-Time
Keyword Match
... ensure our residents receive the best quality care and services, employees are engaged and commercial goals are met. ... with workplace banking, novated leases and EAP services Who are we looking for? Along with your ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
SA > Adelaide

Team Leader - Migrants In Transition

Australian Red Cross

Part time, 4 days per week, temporary role to June 2022 Join our Migration Support team in South Australia About Red Cross Australian Red Cross is part of the world's largest humanitarian movements seeking to build a better society based on people helping people. Our Migration Support Programs work to assist migrants in transition to ensure they have their humanitarian needs met and are participating and included in Australian society. About the role As the Team Leader - Migrants in Transition, you will provide operational leadership to teams in the delivery of client services with the Emergency Relief and Support for Trafficked People Programs. You will support and develop staff, ensure effective implementation of programs and services, lead projects to contribute to program development and strategic outcomes, and oversee budgetary processes. You will also assume a caseload and contribute to the co-design process and adapt and innovate ways of working in order to improve Red Cross' response to the needs of migrants in transition. What you will bring Ability to work across multiple functions and collaborate effectively with a diverse range of internal and external stakeholders Experience managing budgetary processes and financial monitoring Demonstrated cultural competence and the ability to work with and lead teams of people from diverse backgrounds and with people who have experienced grief, loss, torture, and trauma Proven capacity to be adaptive and resilient and to work independently in a self-directed manner, and also as a member of a team. Ability to manage, develop and coach people and experience in creating a positive culture of collaboration and innovation Proven ability to provide high quality casework support and complex case management in a variety of client practice approaches and frameworks Demonstrated understanding of how to holistically assess complex client needs, including conducting risk assessments, and developing effective case plans and safety planning Sound understanding of the social political issues and needs impacting migrants in transition (including people seeking asylum, trafficked people and people who have been forced into marriage) Self-awareness and ability to critically reflect on practice Well-developed interpersonal and written communication skills Demonstrated understanding of the complex needs of children and young people (desirable) Qualification in Social Work or equivalent A Working with Children check is a mandatory requirement for this role Why work with us? Work for purpose and know that your work will contribute to helping migrants in transition to participate and feel included in Australian society. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further Information To find out more about the responsibilities and requirements for this role, please refer to the position description below. For additional enquiries, please contact Sue McNamara on 0419 418 775 for a confidential discussion. Position Description: PD - Team Leader - Migrants in Transition 0040032 5-7-2021 JA.pdf

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Work type
Part Time
Keyword Match
... - Migrants in Transition, you will provide operational leadership to teams in the delivery of client services with the Emergency Relief and Support for Trafficked People Programs. You will support and develop staff ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

AUS Referrals -Salesforce

Accenture Australia

Job Description If you know someone looking to build a rewarding career in a world-class business environment, let them know that Accenture has excellent opportunities for dynamic, highly innovative and dedicated professionals. Roles are open to career levels 10 to 6. Your friends could be the perfect fit for our company - and, by contributing to our stretch strategy in this way, you could earn an attractive referral bonus.

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Work type
Full-Time
Keyword Match
Job Description If you know someone looking to build a rewarding career in a world-class business environment, let them know that Accenture has excellent opportunities for dynamic, highly innovative and dedicated ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

HR Ventures & Acquisitions Talent Integration Manager

Accenture Australia

Summary The H R V&A (Ventures & Acquisition) Talent Integration - VATI team supports in delivering change management activities for integrating employees joining Accenture via an acquisition. The goal of the VATI team is to ensure a good employee experience by planning a smooth transition journey. The VATI Manager possesses the technical and professional skills to deliver the above with the right change management experience, strong communication skills (written and verbal) and effective time and team management skills. Job Description Working as the VATI Lead to collaborate with other V&A workstreams (as applicable) to deliver talent integration activities on deal/s. The expectation of this role is to deliver the planned VATI activities on a particular deal or other deal/s in the assigned Market, depending on the VATI Lead's location. Hence, this individual will be working with a global/ regional team with exposure in a cross-cultural working environment. The individual would be responsible for (not exhaustive): Understand the HR V&A end-to-end acquisition process. Lead and Deliver following key talent integration activities: Assess/ Diagnose Culture and Leadership fitment of acquired company to Accenture, during the due-diligence phase of the acquisition Develop Talent integration strategy & plan to enhance employee experience through Stakeholder Management, Communications and Trainings (and any other related change interventions). Utilize design thinking/ co-creation approaches (such as focus group discussions/ workshops etc.) to Work closely with leaders and key personnel to develop an employee transition roadmap. Manage culture integration of acquired employees into Accenture by understanding target company and Accenture culture similarities & differences. Deliver high-quality and creative messaging for leadership meetings and other communication channels (e.g. townhalls, FAQs, Newsletters etc.) to ensure changes/ milestones are clearly & transparently shared with acquired group. Undertake Employee Impact Assessment (for acquired employees) to understand key messages for planning engagement, communications and training activities. Plan and implement the onboarding/ orientation activities of acquired employees Develop and Deploy relevant feedback mechanisms e.g. surveys, focus group discussions etc. and plan for corrective action. Ensure leadership alignment (between Accenture and Acquired leader) and take leadership pulse (esp. of acquired leader/s) for any corrective action planning. Collaborate with teams to obtain required information for preparing, reviewing and finalizing the required deliverables. These team members include: Acquired company leaders and employees. Accenture leadership. Internal HR team members include HRBPs, Recruitment, Learning & Development etc. Leaders and team members from CDTS team. Other V&A workstreams leads such as IT/IS, Workplace, Mobility, Finance, Payroll etc. Complete tasks on time and error-free striving for the best support possible. Build credibility and relationships with HR VATI team members and other key stakeholders. Maintain organization of time and deliverables. Qualifications At least 6+ years of 'relevant experience' in managing projects and related change management activities Excellent communication skills (written and spoken) A desire to improve the employee integration and transition experience Strong interpersonal skills Strong attention to detail Advanced PowerPoint skills Strong Excel skills Good organizational and time management skills Ability to work cross-culturally Ability to develop and maintain a global relationship network Ability to work in a virtual work environment Nice-to-Have Skills/Qualifications: Human Resources experience Understanding of HR business Knowledge of HR processes Microsoft Teams site creation/maintenance knowledge Professional Skill Requirements: Proven ability to work creatively and analytically in a problem-solving environment. Proven success in contributing to a team-oriented environment. Excellent communication (written and oral) and interpersonal skill.

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Work type
Full-Time
Keyword Match
Summary The H R V&A (Ventures & Acquisition) Talent Integration - VATI team supports in delivering change management activities for integrating employees joining Accenture via an acquisition. The goal of the VATI team ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

HR Ventures & Acquisitions Talent Integration Specialist

Accenture Australia

Summary The HR V&A (Ventures & Acquisition) Talent Integration - VATI team supports in delivering change management activities for integrating employees joining Accenture via an acquisition. The goal of the VATI team is to ensure a good employee experience by planning a smooth transition journey. The VATI Specialist/Consultant needs to have exposure to Change Management scope of work, with strong English communication skills (written and verbal) and effective time management skills for supporting multiple team members and points of contacts across different deals. Job Description Working as the VATI Specialist/Consultant to support VATI Manager/Lead, for delivering talent integration activities on deal/s and by collaborating with other V&A workstreams (as applicable). The expectation of this role is to deliver the planned VATI activities on a particular deal or other deal/s in the assigned Market. Hence, this individual will be working with a global/regional team with exposure in a cross-cultural working environment. The individual would be responsible for ( not exhaustive ): Developing an understanding of HR V&A end-to-end acquisition process. Being a subject matter expert by supporting/ preparing specified VATI deliverables , which may include: Talent integration planning to enhance employee experience joining Accenture. Co-creation/design thinking approaches to develop the employee transition roadmap and culture integration. Deliver high-quality and creative messagin g through different communication channels Creating/updating PowerPoint presentations (or via other creative tools based on request). Actively attending calls with HR V&A team members and other key stakeholders to gather inputs. Employee Impact Assessment to design an integration journey. Training/onboarding planning and implementation. Change measurement (via surveys, focus group discussions etc.) and plan for corrective action planning. Other leadership alignment activities. Collaborate with teams to obtain required information for preparing, reviewing and finalizing the required deliverables. These team members may include: Acquired company leaders and employees. Accenture leadership. Internal HR team members include HRBPs, Recruitment, Learning & Development etc. Leaders and team members from CDTS team. Other V&A workstreams leads such as IT/IS, Workplace, Mobility, Finance, Payroll etc. Complete tasks on time and error-free striving for the best support possible. Build credibility and relationships with HR VATI team members and other key stakeholders. Maintain organization of time and deliverables. Qualifications Experience in managing projects and related change management activities Excellent English communication skills (written and spoken) A desire to improve the employee onboarding experience Advanced PowerPoint skills Strong interpersonal skills Strong attention to detail Strong Excel skills Data analysis experience Good organizational and time management skills Ability to work cross-culturally Ability to develop and maintain a global relationship network Ability to work in a virtual work environment Nice-to-Have Skills/Qualifications: Mentimeter or similar survey tools Tools for enhancing communication messages (e.g. powtoon) Human Resources experience Understanding of HR business Knowledge of HR processes Microsoft Teams site creation/maintenance knowledge Professional Skill Requirements: Proven ability to work creatively and analytically in a problem-solving environment. Proven success in contributing to a team-oriented environment. Excellent communication (written and oral) and interpersonal skill.

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Work type
Full-Time
Keyword Match
Summary The HR V&A (Ventures & Acquisition) Talent Integration - VATI team supports in delivering change management activities for integrating employees joining Accenture via an acquisition. The goal of the VATI team ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Return to Work with Accenture's Cloud Academy

Accenture Australia

Do you want to return to the workforce or re-skill to pursue a new career pathway? Reimagine what's possible. Fast-track your future. Learn cloud skills from the best people Experience real client work Best of all get paid while you learn Do you want to have your head in the Cloud? Good. At Accenture Cloud First, we are looking for people who want to live and breathe Cloud. Inventive, imaginative and optimistic people, whose heads are filled with the possibilities of Cloud technology, with the desire to acquire the technical ability to make it happen. We are: Launching a new program with our Cloud Academy to train and support people who have had a career break or want to re-skill in cloud technologies. We want to give people who have been out of the workforce or want to re-skill an opportunity to experience life at Accenture through a 12-week paid training and work experience program. We are a team of professionals who deliver more than just technology. We help clients solve real business problems, benefit society, and make good on the promise of technology, data and artificial intelligence. And now we want to share our knowledge with you. You are: Curious and hungry to learn, you have been out of the workforce for 2+ years or are looking to re-skill and follow a new career pathway. You have a minimum of 1-2 years of IT experience, or IT studies. You have a commitment to learning new skills and respectfully challenging the status quo to deliver great results. We want your creativity and entrepreneurial mindset and will support you in growing these talents and your technical skills. What's in it for you: Our new Cloud Academy consists of 12 weeks of dedicated, paid training, focused on both technical and professional skills as well as business scenarios to consolidate your skills and gain real project experience Gain a cloud certification Be supported by a dedicated team to help your transition to working in this exciting area of IT Network with likeminded colleagues and people that share your passion for Technology Experience all the perks and benefits of working for a global organization On completion of the program candidates will be considered for a permanent role with Accenture

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Work type
Full-Time
Keyword Match
Do you want to return to the workforce or re-skill to pursue a new career pathway? Reimagine what's possible. Fast-track your future. Learn cloud skills from the best people Experience real client work Best ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

IRAP Compliance Consultant

Accenture Australia

Global organization Exciting projects Work/Life balance Join Accenture and help improve the way the world lives, works, plays, and grows! The scale of our capabilities, our client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance in your career. Qualifications Skills Required Must have at least 5 years of experience in the role Deep understanding of ISM controls at the PROTECTED level Hands on experience in Identifying threat model and perform Threat and Risk Assessment on the solution Experience in executing governance, risk and compliance functions Background in development of ISM documentations Involvement in performing security risk assessment and control effectiveness assessment Experience in coordinating all inputs for IRAP assessment and work with assessor to seek accreditation Exposure in developing and maintaining key security artefacts required for IRAP assessment Has experience in assisting with production security management activities such as regular vulnerability management, access reviews etc. Support Continuous Improvement of security process & controls uplift

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Work type
Full-Time
Keyword Match
Global organization Exciting projects Work/Life balance Join Accenture and help improve the way the world lives, works, plays, and grows! The scale of our capabilities, our client engagements and the way we ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Security Compliance (ISM/IRAP) SME

Accenture Australia

Knows ISM controls up to PROTECTED level Experience in executing governance, risk and compliance functions Write ISM documentations Work autonomously Assist with performing security risk assessment and control effectiveness assessment Experience: Strong ISM/IRAP/PSPF experience for writing documentation and experience in going through IRAP process in the past. Experience: 2+ years. Must be an Australian Citizen. Must be able to quickly ramp up on a project to deliver quality work Must have ISM/IRAP experience

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Work type
Full-Time
Keyword Match
Knows ISM controls up to PROTECTED level Experience in executing governance, risk and compliance functions Write ISM documentations Work autonomously Assist with performing security risk assessment and control ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Security Compliance (ISM/IRAP) SME

Accenture Australia

Knows ISM controls up to PROTECTED level Experience in executing governance, risk and compliance functions Write ISM documentations Work autonomously Assist with performing security risk assessment and control effectiveness assessment Experience: Strong ISM/IRAP/PSPF experience for writing documentation and experience in going through IRAP process in the past. Experience: 4+ years. Australian Citizenship Must be able to quickly ramp up on a project to deliver quality work Must have ISM/IRAP experience.

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Work type
Full-Time
Keyword Match
Knows ISM controls up to PROTECTED level Experience in executing governance, risk and compliance functions Write ISM documentations Work autonomously Assist with performing security risk assessment and control ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Application Developer - Java

Accenture Australia

Exciting opportunity for a tech loving software development professional to join a dynamic API team as a Microservices and API Engineer. You will be working on industry trending technologies in a high performing agile and DevOps environment. You will be providing technical expertise and guidance on all phases from design to code to operations. You will be working with solution architects and integration engineers to define and build optimum integration solutions. Who we are looking for? Engineer with strong hands on experience in Java Framework including Spring Boot . Strong hands-on engineering skills Hands on experience building Microservices Strong understanding of integration patterns Experience working in Agile and DevOps culture Solid understanding of SOA/REST architecture and REST maturity models Good knowledge of Containerisation, cloud technologies and cloud-based development. Knowledge of CI/CD Pipelines i.e Jenkins, Bamboo Experience using development tools such as Git, Sourcetree etc Experience defining and driving integration solution design Experience working with Cloud technologies i.e. OpenShift, AWS, Azure, Google Cloud etc Excellent communication and technical articulation skills Have a passion for continuously exploring new technologies What will you be doing? Work with our most innovative clients providing technology solutions to business problems Establish engineering best practices, standards and build common frameworks Deliver high quality integration design and code Direct hands involvement in building / coding Microservices, and conducing code reviews Establishing quality engineering framework for automated Unit and System Testing of code and application Provide engineering solution guidance to solution architects Provide design-level and code-level feedback for integration engineers Be an advocate for the engineering team and integration technology of choice to other domain teams Continuously exploring new open source integration technologies to solve different integration problems Qualifications Key Skills required Java, Spring boot (framework), microservices, API Microservices API good Spring is similar to spring boot. Agile environment Good Engineering background Good communication sills Preferred: Integration and DevOps experience Banking and finance background Salary range for this role is $95k-120k

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Work type
Full-Time
Keyword Match
Exciting opportunity for a tech loving software development professional to join a dynamic API team as a Microservices and API Engineer. You will be working on industry trending technologies in a high performing agile ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Enrolled Nurses

Estia Health

Estia Health Kadina provides a home-like environment in a beautiful country setting, characterised by attentive and friendly staff who make this a warm, welcoming and fun place to be. Strong links to local organisations reinforce our community connections and contribute to the health and wellbeing of our residents. About the role Estia Health Kadina are looking for an experienced Enrolled Nurse to join their team on a casual basis working across a range of morning, afternoon and evening shifts. Working in the clinical team, our Nurses inspire others while coordinating the provision of daily care needs to our residents. The role also involves: The provision of clinical care in accordance with legislation and practice within a professional and ethical frame work Completing comprehensive, individual assessments and care plans for new and existing residents Ensuring timely and accurate documentation including ACFI What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Join one of Australia's leading aged care providers in one of the fastest growing industries Lead a team, develop your coaching skills as you work to educate our carers Regular tool box talks so you stay informed on processes Development opportunities such as our Emerging Leaders Program for high performing staff to be mentored by a member of our executive team Work in your local community and make a difference to the lives of our residents About you You'll bring to the role your passionate and caring nature and you will have: Current AHPRA Registration Excellent communication and clinical documentation skills Excellent time management and organisational skills The ability to effectively lead a team (leadership experience highly regarded) Experience working within an Aged Care or similar environment A commitment to keeping yourself and others safe The right to work in Australia Join us! If you would like to know more, please call us on (08) 8821 2233 or by emailing us at kadina@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part Time role, Fast paced role with plenty of variety in your day, Join a strong clinical team ready to welcome you

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Work type
Part Time
Keyword Match
Estia Health Kadina provides a home-like environment in a beautiful country setting, characterised by attentive and friendly staff who make this a warm, welcoming and fun place to be. Strong links to local organisations ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

GRC IRAP Consultant/Technical Writer

Accenture Australia

Knows ISM controls up to PROTECTED level Experience in executing governance, risk and compliance functions Ability to write ISM documentations Engage with SMEs to recommend controls to be implemented based on control intent that commensurate with risk exposure Performing security risk assessment and control effectiveness assessment Experience: Strong ISM/IRAP/PSPF experience for writing documentation and experience in going through IRAP process in the past. Experience: 8+ years. Must have clearance - baseline minimum Must be able to quickly ramp up on a project to deliver quality work Must have ISM/IRAP experience

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Work type
Full-Time
Keyword Match
Knows ISM controls up to PROTECTED level Experience in executing governance, risk and compliance functions Ability to write ISM documentations Engage with SMEs to recommend controls to be implemented based on control ...
1 week ago Details and apply
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SA > Adelaide

Security Compliance Lead

Accenture Australia

Your career with Accenture Technology Interesting projects and new technologies Work and learn from the best people everyday Be yourself at work Accenture Technology Within Accenture Technology you will make solutions real and deliver business outcomes. We help clients become more successful by helping them improve their capabilities and effectiveness. We are constantly innovating and generating new ideas with the goal of helping clients identify the technologies and operations they need to differentiate and win in the marketplace. Qualifications Skills Required: At least 8+ years of relevant experience Experience in designing and implementing controls for AWS Cloud for ISM PROTECTED environments Designing and implementing Palo alto nextgen firewalls experience Ability to consult, advise and implement Cloud and Network solutions securely Baseline Clearance is required Be able to quickly ramp up on a project to deliver quality work Must have ISM/IRAP experience

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Work type
Full-Time
Keyword Match
Your career with Accenture Technology Interesting projects and new technologies Work and learn from the best people everyday Be yourself at work Accenture Technology Within Accenture Technology you will make ...
5 days ago Details and apply
5 days ago Details and Apply
SA > Adelaide

Security SAST/DAST SME : Adelailde/Canberra

Accenture Australia

Your career with Accenture Technology Interesting projects and new technologies Work and learn from the best people everyday Be yourself at work Accenture Technology Within Accenture Technology you will make solutions real and deliver business outcomes. We help clients become more successful by helping them improve their capabilities and effectiveness. We are constantly innovating and generating new ideas with the goal of helping clients identify the technologies and operations they need to differentiate and win in the marketplace. Qualifications Skills Required: At least 6+ years of relevant experience Must have full understanding of DevSecOps and Security Scanning solutions for SAST/DAST including technology and processes Experience in implementing, scanning and triaging results for Fortify SCA and Webinspect Ability to Design, Advise, and implement Must have clearance - baseline minimum Must be able to quickly ramp up on a project to deliver quality work ISM/IRAP experience preferred

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Work type
Full-Time
Keyword Match
Your career with Accenture Technology Interesting projects and new technologies Work and learn from the best people everyday Be yourself at work Accenture Technology Within Accenture Technology you will make ...
5 days ago Details and apply
5 days ago Details and Apply
SA > Adelaide

Application Developer - Java

Accenture Australia

Exciting opportunity for a tech loving software development professional to join a dynamic API team as a Microservices and API Engineer. You will be working on industry trending technologies in a high performing agile and DevOps environment. You will be providing technical expertise and guidance on all phases from design to code to operations. You will be working with solution architects and integration engineers to define and build optimum integration solutions. Who we are looking for? Engineer with strong hands on experience in Java Framework including Spring Boot . Strong hands-on engineering skills Hands on experience building Microservices Strong understanding of integration patterns Experience working in Agile and DevOps culture Solid understanding of SOA/REST architecture and REST maturity models Good knowledge of Containerisation, cloud technologies and cloud-based development. Knowledge of CI/CD Pipelines i.e Jenkins, Bamboo Experience using development tools such as Git, Sourcetree etc Experience defining and driving integration solution design Experience working with Cloud technologies i.e. OpenShift, AWS, Azure, Google Cloud etc Excellent communication and technical articulation skills Have a passion for continuously exploring new technologies What will you be doing? Work with our most innovative clients providing technology solutions to business problems Establish engineering best practices, standards and build common frameworks Deliver high quality integration design and code Direct hands involvement in building / coding Microservices, and conducing code reviews Establishing quality engineering framework for automated Unit and System Testing of code and application Provide engineering solution guidance to solution architects Provide design-level and code-level feedback for integration engineers Be an advocate for the engineering team and integration technology of choice to other domain teams Continuously exploring new open source integration technologies to solve different integration problems Qualifications Key Skills required Java, Spring boot (framework), microservices, API Microservices API good Spring is similar to spring boot. Agile environment Good Engineering background Good communication sills Preferred: Integration and DevOps experience Banking and finance background Salary range for this role is $95k-120k

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Work type
Full-Time
Keyword Match
Exciting opportunity for a tech loving software development professional to join a dynamic API team as a Microservices and API Engineer. You will be working on industry trending technologies in a high performing agile ...
2 days ago Details and apply
2 days ago Details and Apply
SA > Adelaide

V&A Communications Manager

Accenture Australia

Job Specifications: Direct overall Marketing & Communication V&A activities for our Growth Markets region, focussed on supporting acquisitions and divestitures, from sign through to close. Also provide heads-up to the right M+C teams on PMI Pull in the correct M+C team for each deal and ensure strong planning during due diligence Work with the assembled M+C and Deal Team to build core messages around the rationale behind acquisition, with a focus on the GTM strategy Work with the Brand team on the brand transition plan including trade mark search, marketplace audit and liaise with the data protection team to set up any PMI requirements Oversee the creation of a communications strategy and approach, based on messages and the expected go-to-market strategy of the target Co-ordinate announcement preparation including: Client comms, internal comms, news releases (sign, close) and media Q&A, target comms and town hall Ensure localisation approach and translations are included, where applicable Ensure media and social media listening capability is set up ahead of possible leaks, as required Oversee threat of leaks & mitigate Set the team up for strong PMI handover Skills: A background in at least one of integrated marketing and communications strategy; media relations; or internal communications Key message development Leadership presence People communications change management/ employer brand experience Experience handling V&A (ventures and acquisitions) a significant advantage

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Work type
Full-Time
Keyword Match
Job Specifications: Direct overall Marketing & Communication V&A activities for our Growth Markets region, focussed on supporting acquisitions and divestitures, from sign through to close. Also provide heads-up to ...
1 day ago Details and apply
1 day ago Details and Apply
SA > Adelaide

Personal Care Attendant

Estia Health

Estia Health Golden Grove is a welcoming resort-style residence located in a quiet residential street, close to public transport and The Stables Shopping Centre. Professionally decorated and furnished to create a light, bright and relaxing environment, the setting incorporates a series of landscaped courtyards and gardens, inviting residents to enjoy the fresh air of the foothills. All rooms overlook beautifully designed yards or gardens, while panorama windows fill common areas with natural sunlight and a sense of spaciousness. About the role Estia Health Golden Grove are looking for Personal Care Attendants to join our team on a Part time or Casual basis, working across a range of shifts in the morning, afternoon and evening. Delivering the best possible care to our residents (ensuring wellbeing and comfort) Supporting with daily living tasks (showering, meals etc) Manual handling Following direction from the Registered Nurse/s and managers What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Monthly training offered to solidify your skillset. Regular toolbox talks to enhance your current learning Support with Nursing studies and opportunity to progress into a Registered Nurse once complete Placement opportunities for you to practice your leadership and mentoring skills Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Certificate III or IV in Aged Care/Individual Support Experience in Aged Care (highly regarded) Compassion for the elderly and a can-do attitude Excellent clinical documentation skills Excellent communication skills The ability to build positive relationships with your team and residents The right to work in Australia Join us! If you would like to know more, please call us on 08 8251 9600 or by emailing us at goldengrove@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part Time and Casual positions - work your preferred hours!, Join an approachable & supportive team that value your growth, Spacious and bright facility

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Work type
Part Time
Keyword Match
Estia Health Golden Grove is a welcoming resort-style residence located in a quiet residential street, close to public transport and The Stables Shopping Centre. Professionally decorated and furnished to create a light, ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
SA > Adelaide

Registered Nurses - Burton

Estia Health

Set attractively around its own private lake, Estia Health Burton provides every level of care in a beautifully tranquil garden setting, overlooking green wetlands that are brimming with birdlife. The residence is situated close to public transport and local shopping plazas, and features scenic views from expansive windows throughout. The modern, spacious surroundings and beautiful open feeling of each unit inspire a sense of community and enhance personal wellbeing. About the role Estia Health Location are looking for an experienced Registered Nurse to join their team on a Casual basis working across a range of morning, afternoon and evening shifts. Working in the clinical team, our Registered Nurses inspire others while coordinating the provision of daily care needs to our residents. The role also involves: The provision of clinical care in accordance with legislation and practice within a professional and ethical frame work Completing comprehensive, individual assessments and care plans for new and existing residents Ensuring timely and accurate documentation including ACFI What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Join one of Australia's leading aged care providers in one of the fastest-growing industries Support with Nursing studies and the opportunity to progress as a Registered Nurse once complete Lead a team and develop your coaching skills as you work to educate our carers Regular toolbox talks so you stay informed on processes Development opportunities such as our Emerging Leaders Program for high performing staff to be mentored by a member of our executive team Work in your local community and make a difference to the lives of our residents About you You'll bring to the role your passionate and caring nature and you will have: Current AHPRA Registration Excellent communication and clinical documentation skills Excellent time management and organisational skills The ability to effectively lead a team (leadership experience highly regarded) Experience working within an Aged Care or similar environment Prior ACFI experience A commitment to keeping yourself and others safe The right to work in Australia Join us! If you would like to know more, please call us on 08 8280 2800 or by emailing us at burton @estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Experience Required, Enjoy a fast-paced and supportive environment, Casual positions available- choose your hours

Read More
Work type
Part Time
Keyword Match
Set attractively around its own private lake, Estia Health Burton provides every level of care in a beautifully tranquil garden setting, overlooking green wetlands that are brimming with birdlife. The residence is ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Application Developer - Java

Accenture Australia

Exciting opportunity for a tech loving software development professional to join a dynamic API team as a Microservices and API Engineer. You will be working on industry trending technologies in a high performing agile and DevOps environment. You will be providing technical expertise and guidance on all phases from design to code to operations. You will be working with solution architects and integration engineers to define and build optimum integration solutions. Who we are looking for? Engineer with strong hands on experience in Java Framework including Spring Boot . Strong hands-on engineering skills Hands on experience building Microservices Strong understanding of integration patterns Experience working in Agile and DevOps culture Solid understanding of SOA/REST architecture and REST maturity models Good knowledge of Containerisation, cloud technologies and cloud-based development. Knowledge of CI/CD Pipelines i.e Jenkins, Bamboo Experience using development tools such as Git, Sourcetree etc Experience defining and driving integration solution design Experience working with Cloud technologies i.e. OpenShift, AWS, Azure, Google Cloud etc Excellent communication and technical articulation skills Have a passion for continuously exploring new technologies What will you be doing? Work with our most innovative clients providing technology solutions to business problems Establish engineering best practices, standards and build common frameworks Deliver high quality integration design and code Direct hands involvement in building / coding Microservices, and conducing code reviews Establishing quality engineering framework for automated Unit and System Testing of code and application Provide engineering solution guidance to solution architects Provide design-level and code-level feedback for integration engineers Be an advocate for the engineering team and integration technology of choice to other domain teams Continuously exploring new open source integration technologies to solve different integration problems Qualifications Key Skills required Java, Spring boot (framework), microservices, API Microservices API good Spring is similar to spring boot. Agile environment Good Engineering background Good communication sills Preferred: Integration and DevOps experience Banking and finance background

Read More
Work type
Full-Time
Keyword Match
Exciting opportunity for a tech loving software development professional to join a dynamic API team as a Microservices and API Engineer. You will be working on industry trending technologies in a high performing agile ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Security SME on Container security

Accenture Australia

Full understanding of Container Security including hardening, Verifying, Scanning and Advising and Fixing issues Experience with AWS native Container security components and Open source Clair Ability to Design, Advise, and implement Experience: Must have clearance - baseline minimum Must be able to quickly ramp up on a project to deliver quality work ISM/IRAP experience preferred.

Read More
Work type
Full-Time
Keyword Match
Full understanding of Container Security including hardening, Verifying, Scanning and Advising and Fixing issues Experience with AWS native Container security components and Open source Clair Ability to Design, Advise, ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Registered Nurse

Estia Health

Estia Health Kadina provides a home-like environment in a beautiful country setting, characterised by attentive and friendly staff who make this a warm, welcoming and fun place to be. Strong links to local organisations reinforce our community connections and contribute to the health and wellbeing of our residents. With a whole range of lifestyle activities available, there are many opportunities to learn new skills, enjoy a new pastime or make new friends. Our aim is to help every resident achieve their goals. About the role Estia Health Kadina are looking for a Registered Nurse to join their team on a Part Time basis working across a range of morning, afternoon and evening shifts. Working in the clinical team, our Registered Nurses inspire others while coordinating the provision of daily care needs to our residents. The role also involves: The provision of clinical care in accordance with legislation and practice within a professional and ethical frame work Completing comprehensive, individual assessments and care plans for new and existing residents Ensuring timely and accurate documentation including ACFI What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Join one of Australia's leading aged care providers in one of the fastest-growing industries Support with Nursing studies and the opportunity to progress as a Registered Nurse once complete Lead a team and develop your coaching skills as you work to educate our carers Regular toolbox talks so you stay informed on processes Development opportunities such as our Emerging Leaders Program for high performing staff to be mentored by a member of our executive team Work in your local community and make a difference to the lives of our residents About you You'll bring to the role your passionate and caring nature and you will have: Current AHPRA Registration Excellent communication and clinical documentation skills Excellent time management and organisational skills The ability to effectively lead a team (leadership experience highly regarded) Experience working within an Aged Care or similar environment Prior ACFI experience A commitment to keeping yourself and others safe The right to work in Australia Join us! If you would like to know more, please call us on (08) 8821 2233 or by emailing us at kadina@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Enjoy the certainty of this permanent part-time role, Progress with our Emerging Leaders Program and toolbox talks, Join a friendly and supportive team with ongoing development opportunities

Read More
Work type
Part Time
Keyword Match
Estia Health Kadina provides a home-like environment in a beautiful country setting, characterised by attentive and friendly staff who make this a warm, welcoming and fun place to be. Strong links to local ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Personal Care Attendant | Kadina

Estia Health

Estia Health Kadina provides a home-like environment in a beautiful country setting, characterised by attentive and friendly staff who make this a warm, welcoming and fun place to be. Strong links to local organisations reinforce our community connections and contribute to the health and wellbeing of our residents. About the role Estia Health Kadina are looking for Personal Care Attendants to join our team on a Casual or Part Time basis, working across a range of PM and weekend shifts. This role also involves: Delivering the best possible care to our residents (ensuring wellbeing and comfort) Supporting with daily living tasks (showering, meals etc) Manual handling Following direction from the Registered Nurse/s and managers What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Monthly training offered to solidify your skillset and regular toolbox talks to enhance your current learning Support with Nursing studies and opportunity to progress into a Registered Nurse once complete Placement opportunities for you to practice your leadership and mentoring skills Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Certificate III or IV in Aged Care/Individual Support Experience in Aged Care (highly regarded) Compassion for the elderly and a can-do attitude Excellent clinical documentation skills Excellent communication skills The ability to build positive relationships with your team and residents The right to work in Australia Join us! If you would like to know more, please contact us at (08) 8821 2233 or emailing us at kadina@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part Time and Casual roles available!, We support your development with ongoing training and toolbox talks, Join a friendly and passionate team who are ready to welcome you

Read More
Work type
Part Time
Keyword Match
Estia Health Kadina provides a home-like environment in a beautiful country setting, characterised by attentive and friendly staff who make this a warm, welcoming and fun place to be. Strong links to local organisations ...
1 week ago Details and apply
1 week ago Details and Apply
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Casual Customer Service Officer

Unitywater

About us: At Unitywater, we operate in a diverse and inclusive environment where no two days are the same. We provide essential water supply and reliable utilities services to the Moreton Bay, Sunshine Coast and Noosa regions that account for 16% of Queensland's population. Our customers are at the heart of everything we do, and we are proud to service our communities with smart and environmentally sustainable practices. About the role: Our Contact Centre is fast paced and ever changing, there is always something new to learn and we encourage empathy, active listening, curiosity, problem solving, and critical thinking to achieve the best experience for our customers. As a Customer Service Officer, you will deliver a high level of service as a first point of contact for customers seeking advice, assistance or information regarding Unitywater. You will provide professional, accurate and timely customer service regarding our operations through multiple channels whilst always maintaining confidentiality of customer information. Our customer service team handles service requests, billing enquiries, transactions, complaints, compliments and general enquiries both within our contact centre in Maroochydore and our front counters in Maroochydore and Caboolture. We are a multi-channel centre, with a dynamic environment that will require your flexible and adaptable approach. We provide a supportive culture and encourage people with diverse backgrounds to apply. About you: To contribute to Unitywater's values of Reliability , Safety , Honesty & Integrity , Efficiency , One Team , Innovation , you will demonstrate the following skills and qualities for the role: Previous experience working in a fast paced, customer service facing role. Strong understanding of the importance of first point resolution. Working knowledge of a wide variety of computer applications including the Microsoft Office Suite, Web Chat and digital / social media, with a high attention to detail and level of accuracy. Demonstrate professional phone mannerism and can listen for queues and prompts from the customer in order to guide the conversation to a viable outcome for the customer and Unitywater. Interpersonal and communication skills including active listening skills and effective questioning skills, together with the ability to resolve complex issues across multiple channels. Demonstrated ability to maintain composure and objectivity in difficult situations and conversations and take actions that reflect consideration of the needs and views of others, whilst maintaining a positive and one team attitude. Ability to adapt to a highly monitored environment and be open to constructive feedback and coaching on customer interactions and call quality. Can demonstrate a strong willingness to learn and retain information. This is a casual position which will require you to be available to work within core office hours. The majority of these hours will range between 8am and 5pm, Monday to Friday and availability must be flexible. You may be required to participate in after-hours work and be part of an on-call roster if the need arises. Working at Unitywater: Unitywater is one of the largest employers in the region, offering continuous investment in training, diverse career paths, health and wellness benefits, flexible work arrangements and a rewarding environment. We are committed to providing a diverse and inclusive work environment that supports individuals to reach their full potential. Proudly Unitywater: We know that we are smarter, better, together. That's why we are committed to working in a team that includes values the unique contributions of all our people. Unitywater actively encourages candidates with all abilities and diverse backgrounds to apply. Applications close: COB Thursday 5 August. Remuneration: EA Indoor Level 2 Casual For further information or to request the position description for this role, please contact the Careers team at careers@unitywater.comAt Unitywater, we are passionate about keeping our communities healthy, We provide a supportive culture, with ongoing career opportunities, Multiple casual positions available, based in Maroochydore

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Work type
Part Time
Keyword Match
... following skills and qualities for the role: Previous experience working in a fast paced, customer service facing role. Strong understanding of the importance of first point resolution. Working knowledge ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Other Regions QLD

Customer Service Specialist Yeppoon

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Monday 9.30am - 4 pm Tuesday 10am- 4 pm Wednesday 9.30am - 4pm Thursday 9.30am - 5pm Friday 9.30am - 4pm Do work that matters As a Customer Service Specialist you'll help our customers realise their financial goals by conducting financial health checks.  By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.  You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first.  If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... culture of integrity and accountability by placing the customer at the centre of everything we do. See ... you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Sunshine Coast

Customer Service Specialist Gympie

Commonwealth Bank

roster: Tuesday 9.30am to 1.30pm Wednesday 9.30 to 2.30pm Thursday 9.30am to 4.30pm Friday 11.15am to 4.00pm Do work that matters As a Customer Service Specialist you'll help our customers realise their financial goals by conducting financial health checks.  By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.  You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first.  If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... culture of integrity and accountability by placing the customer at the centre of everything we do. See ... you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Townsville

Customer Service Specialist Aitkenvale

Commonwealth Bank

Please note this is a 12month Paternity Contract. Do work that matters As a Customer Service Specialist you'll help our customers realise their financial goals by conducting financial health checks.  By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.  You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first.  If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... culture of integrity and accountability by placing the customer at the centre of everything we do. See ... you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, ...
6 days ago Details and apply
6 days ago Details and Apply
VIC > Melbourne

Customer Service Manager

CSL Behring

With operations in 35+ nations and ~ 27,000 employees worldwide, CSL is driven to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment. CSL is the parent company of CSL Behring and Seqirus. CSL Behring is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions. CSL Behring operates CSL Plasma , one of the world's largest collectors of human plasma, which is used to create CSL's therapies. Seqirus is the second largest influenza vaccine company in the world and is a transcontinental partner in pandemic preparedness and a major contributor to the prevention and control of influenza globally. We invite you to take a look at the many career possibilities available around the globe and consider building your promising future at CSL by becoming a member of our team! The Opportunity At CSL, we have an exciting opportunity for a Customer Services Manager to join us at our Docklands, Melbourne office. In this role, you will be a key member of our Commercial Operations Team and will be expected to provide a superior level of customer service to all internal and external customers. This includes oversight of the customer service team, ensuring customer orders are actioned appropriately and processes are documented and are compliant with CSL's contractual requirements. The Responsibilities In this role, you will; Build collaborative and trusting relationships and work in partnership with the National Blood Authority (NBA), Australian Red Cross Lifeblood, 3rd Party Logistics Provider and other key internal and external stakeholders Ensure that our home delivery recipients are provided with superior customer service and ensure all key activities and feedback is captured and reported Ensure 24/7 coverage to support urgent orders requiring immediate processing is maintained by team Identify risks and liaise with internal stakeholders where relevant to ensure that contractual obligations are achieved, agreed service standards are exceeded where possible and KPI infringements, and associated penalties, are minimised Provide support to sales and marketing as it relates to monitoring of sales transactions, customer feedback and other requests as required to support the brand strategies Oversee the product technical complaint process (including coordination of product returns for investigation) and ensure the approved processes are followed Review existing and new processes, identify ways to re-engineer and implement more effective processes and drive continuous improvement Ensure team continues to strive towards excellence in customer facing activities Develop, coach and support the customer service team by ensuring IPMs and development plans are in place and reviewed regularly Essential Qualifications/ Experience University degree in business or supply chain (preferred but not essential) 5-7 years of experience in Customer Service in a Pharmaceutical or Health services sector (with a minimum of 3 years experience in leading teams) Experience in working with 3rd Party Logistics Providers (warehousing and distribution) and understanding of Inventory management Solid understanding of all aspects of supply chain including forecasting, planning and domestic distribution - road and air freight Working in cGMP, GWP or GDP environments Strong interpersonal skills and a team player Strong attention to detail Able to perform well under pressure and with rapid change Strong customer focus Computer skills - SAP, Excel, and Word How to Apply Please submit your applications with your current CV and covering letter. Worker Type: Employee Worker Sub Type: Regular

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Work type
Full-Time
Keyword Match
... CSL by becoming a member of our team! The Opportunity At CSL, we have an exciting opportunity for a Customer Services Manager to join us at our Docklands, Melbourne office. In this role, you will be a key member of ...
1 month ago Details and apply
1 month ago Details and Apply
QLD > Toowoomba and South West QLD

Customer Service Specialist - Roma

Commonwealth Bank

Two part-time opportunities based in Roma Opportunity 1 - 18 hours Per Week: Monday: 12-4.15pm, Wednesday: 10-4.15pm, Thursday: 1.15-5.15pm, Friday: 12.15-4.15pm Opportunity 2 - 16 hours Per Week: Monday: 10-2pm, Tuesday, 12.15-4.15pm, Thursday: 10.30-2.30pm, Friday: 10.30-2.30pm Do work that matters As a Customer Service Specialist you'll help our customers realise their financial goals by conducting financial health checks.  By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.  You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first.  If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... culture of integrity and accountability by placing the customer at the centre of everything we do. See ... you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, ...
5 days ago Details and apply
5 days ago Details and Apply
NSW > Sydney

Customer Service Support Leader

Lion

At Lion, our core purpose is to 'enrich our world every day by championing sociability and helping people to live well'. To achieve this, our culture is one based on achievement, growth, and sociability. It takes courage to make things happen. To do this, we're empowered to act fast and make the right decision. Making it happen isn't possible on our own. It takes all of us working together to introduce new ideas and perspectives to impact our customer in meaningful ways. Since its inception, our Lion Customer Solutions Team has been intensely focused on providing exceptional experiences for our customers and consumers. We have an exciting opportunity to join our Lion Connect team as our Customer Service Support Leader , reporting directly into our Lion Connect Customer Service Manager. The successful applicant for this position will lead our Customer Service Support team to deliver exceptional customer experience to our key customer base in line with the Lion Connect strategy. In this role, your primary responsibility will be leading a dedicated service team to drive efficiencies across our internal processes. You will support the operational success of Lion Connect through effective coaching, development, and management of a highly engaged team. You will support and constantly challenge them to “be the best they can be” individually and as a high performing team. In addition to this you will be working on a number of strategic change management projects that focus on continuous process improvement and support key business initiatives. You will need to be a self-driven & resourceful leader with strong stakeholder influencing skills, both internally within Lion and externally with our customers. The ability to lead and develop people whilst managing process and system change, with a strong business acumen is also of critical importance. We're committed to helping our people be their best, make a difference, and have a great time along the way. Achieving balance between work and play is something that's important to us, it is also about creating your own path and taking ownership of your development. Empower yourself to achieve!

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Work type
Full-Time
Keyword Match
... an exciting opportunity to join our Lion Connect team as our Customer Service Support Leader , reporting directly into our Lion Connect Customer Service Manager. The successful applicant for this position will lead ...
5 days ago Details and apply
5 days ago Details and Apply
QLD > Brisbane

Customer Service Opportunities - Brisbane City & Inner Suburbs

Commonwealth Bank

Multiple opportunities available at CBD, Southbank, Toombul & Stafford branches No banking experience is required - we provide full training & support Great opportunity to build a successful & long term career with CommBank! Roster Please note that you will need to have availability to work Monday to Friday, working approx. 4 to 5 hours per day (20 to 25 hours per week). Do work that matters As a Customer Service Specialist you'll help our customers realise their financial goals by conducting financial health checks.  By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.  You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first.  If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... culture of integrity and accountability by placing the customer at the centre of everything we do. See ... you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, ...
2 days ago Details and apply
2 days ago Details and Apply
NSW > Sydney

Customer Service Specialist

Allianz

2 x Customer Service Specialists - Hunter Premium Funding | NSW - Sydney Join a market leading premium funding organisation with ambitious plans Provide exceptional service levels to commercial clients Build a career within one of the world's largest financial service organisations Let's care for tomorrow. For giving our customers the best possible solutions Would you like to be part of a team that genuinely cares about your wellbeing? Hunter Premium Funding, part of the Allianz Australia organisation, is one of the largest, most experienced premium funding companies operating in Australia and New Zealand. Our team of over 60 skilled industry experts is located throughout Australia and New Zealand to ensure we are there to meet our customers' needs. HPF is seeking 2 Customer Service Specialists to attend to customer queries across multiple contact points regarding product information, product support and maintaining general after-sales support as well as processing of loan documentation You'll be responsible for: Provide clients with product knowledge to ensure optimum utilisation of the organisation's products. Respond to customer enquiries via email or over the phone. Attend to customer service phone line and to various inboxes. Assist customers with initial usage of products and ongoing problem resolution. Investigate, resolving or escalating all client complaints in a timely fashion. Process loan documentation in accordance with HPF process and procedure. Important to your success: Previous experience in a customer services environment, ideally within the financial services industry. A composed manner when working in a fast-paced environment while managing competing priorities. An ability to use initiative in problem solving situations and a proactive nature in managing collective responsibilities. Demonstrates enthusiasm and ability to optimise business value to customers by delivering high quality services and positive customer experiences to sustain and enhance the customer base. Excellent communication skills both written and verbal. Basic understanding of finance/lending would be helpful. What's on offer? Access on-demand lifelong learning and take control of your career development. Feel empowered to achieve your goals and supported to explore different career options. Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes. We embrace change and are committed to transforming the industry so our customers can live life to the fullest. About us Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. Let's care for tomorrow. For a career with plenty of room to grow. Care to join us? www.allianz.com.au/careers

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Work type
Full-Time
Keyword Match
... experience in a customer services environment, ideally within the financial services industry. A composed ... to grow and to shape a better future for our customers and the world around us. Allianz is committed to ...
1 month ago Details and apply
1 month ago Details and Apply
QLD > Brisbane

Full Time Customer Service Specialist - Browns Plains Branch

Commonwealth Bank

Do work that matters As a Customer Service Specialist you'll help our customers realise their financial goals by conducting financial health checks.  By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.  You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first.  If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Full-Time
Keyword Match
... culture of integrity and accountability by placing the customer at the centre of everything we do. See ... you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, ...
14 hours ago Details and apply
14 hours ago Details and Apply
NSW > Sydney

Director, Customer Service, Heritage NSW

Department of Premier & Cabinet

Leads teams to design and deliver quality heritage advice and services Leads delivery of internal business services and partnerships Drives excellent customer service processes and practices for best practice heritage outcomes About the Role The Director leads teams in the design and delivery of quality heritage advice and services to our customers. The role also leads the delivery of quality internal business services and partnerships with DPC and DPIE to provide finance, human resources and other corporate service support to the Division. The role provides the enquiries, grants, communication and information management systems to support excellent customer service processes and practices and heritage outcomes. Want to know more? Please refer to the Role Description . About the Team Heritage NSW is one of five Branches within the DPC's Community Engagement Group. We work with communities to protect, celebrate and manage the heritage of NSW to ensure it is conserved for future generations. We are responsible for delivering a range of functions relating to Aboriginal and non-Aboriginal cultural heritage under the Heritage Act 1977 and the National Parks and Wildlife Act 1974. We support the Heritage Council of NSW and the Aboriginal Cultural Heritage Advisory Committee. Our staff are located across NSW and provide advice to the community, owners, managers and government agencies promoting the awareness and value of heritage and supporting the identification, protection and management of heritage places and cultural sites and materials. About you You will be experienced in dealing with a diverse range of complex and sensitive issues, and be able to lead and manage conflicting priorities, urgent unplanned issues, high volume workload and political and social sensitivities Strong experience in leading the transformation of the customer experience, leveraging knowledge of contemporary and emerging practices, trends and developments in communication and customer service. Demonstrated ability to acquire expert knowledge of the frameworks governing heritage and Aboriginal cultural heritage in NSW Experience in leading external and/or internal customer service and business support functions Tertiary qualifications and/or extensive experience Driver's Licence and ability to travel as required Interested in applying? We want to hear from you. Applicants are required to submit an online application. This must include: an up-to-date resume which clearly details your relevant skills and experience (maximum 5 pages) a cover letter (maximum two pages). Your resume and letter should demonstrate your experience against the focus capabilities outlined in the role description. The selection process may include a range of assessment techniques to assist hiring managers in determining your suitability for the role. Candidates can request a reasonable adjustment throughout each step of the recruitment process. If you require a reasonable adjustment to the recruitment process, please note this in your application. A recruitment pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months. Senior Executive Band 1. Total remuneration package will be discussed upon an offer of a role. Closing date: Sunday, 22 August 2021 (11:59 PM) Further Information For enquiries regarding this role, please contact Harriet Jobson at harriet.jobson@environment.nsw.gov.au If you run into any technical difficulties with your online application, contact I Work for NSW Support at support@iworkfor.nsw.gov.au or 1800 562 679. About the Department of Premier and Cabinet (DPC) To learn more, please visit our website: http://www.dpc.nsw.gov.au/about/about_the_department Why work for DPC? We put the people of NSW at the heart of everything we do, to deliver better services, drive government priorities and foster a culture of respect. Our people undertake challenging, innovative and rewarding work, across metropolitan and regional locations, to deliver better outcomes for the communities of NSW. In achieving this, we are guided by our core values of integrity, trust, service and accountability. We are also committed to empowering our people with opportunities to learn, grow and adapt within an inclusive and supportive environment. We endeavour to make all our roles flexible and encourage conversations on flexibility on an “if not, why not” basis, including work location. While this role is advertised as full-time, we will consider requests to undertake the work flexibly. Our Commitment We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTI+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, veterans and those living in regional locations. Candidates can request a reasonable adjustment throughout each step of the recruitment process. If you require a reasonable adjustment to the recruitment process, please note this in your application. We endeavour to make all our roles flexible. While this role is advertised as full-time, we will consider requests to undertake the work flexibly.

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Work type
Full-Time
Keyword Match
... management systems to support excellent customer service processes and practices and heritage outcomes ... guided by our core values of integrity, trust, service and accountability. We are also committed to empowering our ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Sydney

Service Relationship Manager - Fixed Term Contract

Citi Australia

STRATEGIC INTENT A Service Relationship Manager's (SRM) is the service contact for RP managed Citigold customers at the Wealth Management Centre. To develop strong customer relationships and build customer loyalty through consistent delivery of error-free and timely service to meet customer needs and also Identify client general financial needs and cross-sell opportunities to refer clients to the appropriate Relationship Professional (RP). You will be responsible to assist the Relationship Professional in resolving customer service issues. SRM will also be accountable in deepening the relationships with clients whilst ensuring a high standard of compliance and control is maintained. In addition to this you will build strong internal relationships with the product teams and other subject matter experts across the franchise to tailor solutions to ensure each customer's unique needs are met. KEY ACCOUNTABILITIES Support and Service Make daily relationship calls to engage and interact with customers at a personalised level Assist and support Relationship Professional Primarily serve the Citigold customers on Wealth Management Banking needs Contribute to operational efficiencies to enable the team to achieve plan Work closely with internal stakeholders and subject matter experts to achieve business goals and targets. Client Engagement Ensure current and prospective clients have a consistent, superior Citibank experience through delivery of outstanding service Take full ownership and provide solutions to customers' problems and ensure satisfaction of problem resolution Exercise due diligence in customer care to ensure good customer contact experience with Citibank, e.g. follow-up and call back to customers Continuously look for improvement opportunities to increase customer satisfaction and work efficiency Leverage working knowledge of investment and banking products as required to deepen client relationships Actively participate in client activities such as product information seminars Compliance and Control Maintain a high standard of accurate and error free work, which reduces compliance breaches to include minimizing and reducing critical errors and write offs Comply with established bank and external policies and procedures to ensure the confidentiality and security of bank and client assets and information Exercise due diligence and independence when reviewing requests from Sales Staff Action day-to-day operational and administrative tasks as required Comply with established policies and procedures to ensure confidentiality and security of bank and client assets and information Maintain a high standard of ethics and conduct for sound banking operations, business success and the bank's reputation Adhere to all applicable requirements established by Citi to ensure they are fully committed to its AML/CTF and/or sanctions compliance responsibilities as set out in the relevant Citi Global, Regional and/or Australian AML/CTF and/or Sanctions Policies, Procedures, Standards, Directives and Programs. KEY BEHAVIOURAL COMPETENCY REQUIREMENTS Delivering results and meeting customer expectations Coping with pressures and setbacks Following instructions and feedback Adhering to principles and values Working with people Relating and networking Achieving personal work goals and objectives EXPERIENCE AND EDUCATIONAL REQUIREMENTS Educational Degree or vocational qualification in business or finance related subject is desirable Diploma of Financial Planning is highly desirable Licences RG146 Tier 1 or 2 accredited in managed investments, derivatives, Securities and FX Previous Industry Experience Operational experience in financial services Frontline service experience - possess strong experience of branch frontline service in the banking industry A good working knowledge in investment products in a retail environment is highly desirable Proven relationship management skills Good knowledge of the retail investment and financial planning industries is desirable Good understanding of industry legislative and compliance regime Other (eg. Languages) Foreign language skills are not essential unless specified ------------------------------------------------- Job Family Group: Consumer Sales ------------------------------------------------- Job Family: Consumer Sales Support ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Full-Time
Keyword Match
... through delivery of outstanding service Take full ownership and provide solutions to customers' problems and ensure satisfaction of problem resolution Exercise due diligence in customer care to ensure good ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
QLD > Gold Coast

Branch Concierge and Customer Banking Specialist Indooroopilly

Commonwealth Bank

Please note we have three position available. Branch Concierge: Please note that rosters are predetermined; Monday 9 - 4pm 9:30 - 4pm Tuesday & Wednesday, 9:30 - 5pm Thursday & Friday 9 - 4pm As a Branch Concierge you'll create a great customer experience from the time customers walk in the Branch to the time they leave. With an approachable manner you'll welcome and build rapport with customers, while also ensuring their needs are being met by the most appropriate branch specialist. Join us and play an essential role ensuring we assist all customers in a timely manner leading to the best possible customer experience. Customer Banking Specialist Please note that rosters are predetermined; Position 1: Wednesday 9:30 - 4pm Th 9:30 - 5pm Friday 9:30 - 4pm Saturday 10 - 2pm Position 2: Monday, Tuesday, Wednesday and Friday 9:30 - 4pm and 9:30 - 5pm Thursday As a Customer Banking Specialist, you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing.   Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience.       See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology.   What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.  You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first.  If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NT > Cossack

Customer Banking Specialist Katherine

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Mon - 9:30 - 2:30 Tues - 9:30 - 2:30 Wed - 9:30 - 2:30 Thurs - 9:30 - 2:30 Fri - 9:30 - 2:30 Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing.   Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience.             See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology.                                                                                       What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.  You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first.  If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

CX Director - Customer, Brand & Marketing Advisory (Financial Services)

KPMG

KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. KPMG's Customer Brand & Marketing Advisory (CBMA) division helps our clients bring greater value to their customers and the citizens of Australia. Our objective is to revitalise our clients' focus on customer and citizen value by employing all the elements of a sophisticated marketing, sales, distribution and customer experience focus. We provide deep subject matter expertise across brand and marketing strategy, deep customer insight and research methodology, sales and marketing transformation and driving customer engagement and best in class experiences, leveraging innovation and design thinking methods. We're now searching for an experienced Director with Financial Services experience, to lead and develop significant customer experience transformation engagements across a diverse range of industries within our Sydney and Melbourne offices. Your Opportunity You'll be a key member of our high performing Customer, Brand and Marketing team, this role will see you: Working with clients to define a customer strategy to support business objectives and deliver it through market-leading customer experiences Driving Customer transformation strategy and delivery at the enterprise level (i.e.: horizontal transformational change across multiple functions and departments in complex environments, with frequent C Suite and Board interaction and engagement) Leveraging data and customer behavioural insights to drive transformational change, customer frameworks, engagement strategies, personalisation, etc. Using customer measurement, metrics, quantification of CX, to drive prioritisation of customer change Assessing customer maturity across organisations, cultural change programs, and how customer can be considered through governance and prioritisation Focusing on business development through maintaining strong relationships with clients during and post engagements, and building strong professional networks; and where possible leveraging your own network to create opportunities for the firm Bringing passion and deep expertise that positions you as being an inspirational role model and leader within the CBMA team; and assist Partners within the practice deliver on a strong high performance culture that consistently deliver quality outcomes for clients and great growth opportunities for junior colleagues Analysing, workshopping and presenting insights and recommendations enabled by strategic thinking, technical knowledge and exceptional communication skills; Leading day to day engagements with clients and KPMG teams to understand root cause issues, potential solutions and articulate business benefits that can lead to repeat business and client advocacy Supporting the growth and development of more junior team members through technical training, skills coaching and mentoring. How you are Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. You are likely to have a customer experience design and transformation background with: Strong understanding of how Customer Experience transformation strategy maps to specific and aligned change to People, Process, Data and Technology Customer Experience Design; understanding customer ethnographic research driving insight, to feed CX journey mapping and experience design - both optimising (pain point redesign) and transformative future experience design (reimagined 5 year experience) Experience of Customer and Digital ways of working such as Service Design/HCD, agile and innovation Strong experience working with Financial Services businesses Believe and drive purpose driven Customer Service transformation, development and implementation. Demonstrable experience in consulting to clients at the most senior levels, and ability to understand complex client problems, and convert into systematic programs and plans to drive resolution and change Strong proven relationship skills, leadership skills and Business Development success Tertiary experience in a related field Experience at a Management Consultancy firm in a similar capacity is highly desirable. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... methods. We're now searching for an experienced Director with Financial Services experience, to lead and develop significant customer experience transformation engagements across a diverse range of industries within our ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Customer Experience Concierge

Allianz

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together This is an exciting time to join Allianz as a Customer Experience Concierge. We've just moved into beautiful new office space in the upcoming Brookfield Place precinct in the heart of the Sydney CBD. This is undoubtedly one of the most prestigious buildings in Sydney and we are looking for a similarly impressive Concierge to front our reception and provide a premium level visitor experience. In this key role you'll be the first point-of-contact at reception for all visitors on the customer floor. You will be responsible for the overall management and presentation of the floor and ensure smooth operations in accordance with internal protocol, security procedures, and customer service expectations as well as take full accountability for meeting requests. We are looking for someone who is warm and engaging with high service standards, who is highly accountable, proactive and can take the initiative, who's natural tendency is to go above and beyond and to always ensure a superior customer experience. Responsibilities in the role: To be an ambassador for Allianz, and provide a warm, professional and welcoming service to all employees, visitors and contractors. Greet, consult and direct employees and visitors to meeting rooms, provide general direction to amenities, and follow physical security policies and procedures, including check ins and check outs in the Visitor Management System. Monitor and follow up outstanding requests with the appropriate stakeholders. Manage the operation of the customer floor including ensuring front-of-house facilities and meeting rooms are clean, tidy and presentable at all times. Monitor, report and follow-up any outstanding requests including cleaning, maintenance and IT issues using the correct reporting channels. Manage and facilitate all meeting requests on the customer floor including minor room set-up, room reset (may include light cleaning duties) and delivery of catering requests in collaboration with the catering team. Replenish all stationery and equipment on the customer floor. Take full accountability for management of temporary passes including allocation and return in accordance with Physical Security policies and procedures. Prepare and coordinate property-related activities in readiness for new employees to facilitate a best in class onboarding experience. Reinforce workplace behaviours as the Workplace ambassador. To be successful in the role: You'll have prior experience working as a corporate concierge servicing executive level guests or in high end, front of house or guest services in 5 star hospitality or related industry You'll be well presented with excellent verbal and written communication skills, capable of communicating with clarity, impact and influence. Demonstrates enthusiasm and ability to optimise business value to customers by delivering high quality services and positive customer experiences. Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands in a fast-paced, demanding environment, whilst maintaining composure and delivering outcomes of the highest quality. Ability to quickly build rapport and trust, and create a positive first and lasting impression. Demonstrated evidence of technical proficiency in IT and AV systems, databases and communication tools. Pays high attention to detail by completing tasks with thoroughness and accuracy and the ability to identify errors or inconsistencies within information quickly. Ability to manage internal client expectations to ensure matters are appropriately triaged and dealt with in accordance with an agreed timeline and scope. What you will gain: This role will present an exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth You'll be given complete autonomy on how to apply your skills, on what decisions to make and how to achieve meaningful outcomes Come together in an environment where people feel that they belong, are respected and are valued for their contribution About us Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. Let's care for tomorrow. For a career with plenty of room to grow. Care to join us? www.allianz.com.au/careers #LI-AllianzAU

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Work type
Full-Time
Keyword Match
... point-of-contact at reception for all visitors on the customer floor. You will be responsible for the overall management and ... internal protocol, security procedures, and customer service expectations as well as take full ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
QLD > Toowoomba and South West QLD

Customer Support Assistant Chinchilla

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Thursday 9.30-5.15 and Friday 9.30-4.15. What will you do? As a Customer Support Assistant, you'll help our customers realise their financial goals by conducting financial health checks.  By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.  You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first.  If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... culture of integrity and accountability by placing the customer at the centre of everything we do. See ... you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, ...
1 week ago Details and apply
1 week ago Details and Apply
VIC > Melbourne

Customer Support Assistant - Watergardens Shopping Centre

Bankwest

Please note this is 33.5 hour per week part-time position made up of the following: 9:30am - 4:30pm Monday, Tuesday, Wednesday and Friday 9:30am - 5:30pm Thursday What will you do? As a Customer Support Assistant you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... a culture of integrity and accountability by placing the customer at the centre of everything we do. See ... we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, ...
1 week ago Details and apply
1 week ago Details and Apply
WA > Perth

Customer Banking Specialist Tully

Commonwealth Bank

Please note this is a part time opportunity offering 10 hours per week. Flexibility is key Monday - Friday. Do work that matters As a Customer Banking Specialist, you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing.   Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience.       See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology.   What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.  You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first.  If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ...
5 days ago Details and apply
5 days ago Details and Apply
WA > Goldfields & Southern WA

Bankwest Customer Consultant - Katanning (part time)

Bankwest

You're a passionate customer service professional looking for the next challenge We are a customer and community focused network of branch colleagues Together we can provide excellent experiences that matter We are looking for a passionate customer service professional to join us part time as a Customer Consultant in our Katanning Branch. The roster is 24 hours per week, split across Monday, Thursday and Friday Do work that matters As a Customer Consultant you will be the first point of contact within our Bankwest branches, and will be looked upon as a "solutions experts". During your time in the role you will have an opportunity to impact the customer experience by holding meaningful needs based conversations and providing outcomes that will improve the financial wellbeing of our customers and communities. Day to day you will be responsible for: Using active listening skills to uncover customer needs and goals Providing customer solutions that are in line with individual needs and goals Meeting and greeting customers when they arrive in our branches Helping customers with their transactions at the teller bay Providing customers with guidance when using Bankwest systems and equipment within the branches We're interested in hearing from people who have: Experience in a customer service role which has allowed you to build rapport and work with customers to achieve their goals Excellent active listening skills A passion and sense of enthusiasm for providing excellent customer service You can be you At Bankwest, we attribute our ongoing success to our customer-focused people and vibrant culture. We promote flexibility to balance your work and home life and ensure you achieve your career goals and personal needs. Bankwest is adopting new ways of working and embracing new technologies to meet rapidly changing customer needs in today's digital economy. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... we can provide excellent experiences that matter We are looking for a passionate customer service professional to join us part time as a Customer Consultant in our Katanning Branch. The roster is 24 hours per week ...
14 hours ago Details and apply
14 hours ago Details and Apply
NSW > Sydney

Client Service Consultant - Personal Banking

Macquarie Group

Are you passionate about delivering exceptional client experiences? Join our fast moving and ever-changing environment and get the opportunity to take ownership and accountability for your workload. You will still be part of a supportive, high performing team, with all the technology and training provided to set you up for success. As a Client Service Consultant in our Personal Banking team, you'll be the first point of contact for phone and email-based enquiries for customers of our retail bank. You'll provide extraordinary customer service and take ownership of client queries. You'll be great at time management in order to work to deadlines and to meet our customer's needs while liaising with other team members to deliver optimal solutions. As a passionate people person, you'll also bring the following skills and experience: experience in a contact centre role, gained from Banking or Financial Services or another highly regulated industry professional and engaging communications skills genuine commitment to delivering exceptional outcomes for clients strong systems experience and an ability to follow processes the ability to problem solve and a high attention to detail experience or an understanding of banking or financial services is advantageous, though not essential. If you enjoy customer service and have a proven ability to build strong relationships with clients and stakeholders, apply via the link below. Our Banking and Financial Services Group recognizes the world is changing, and the way in which we do our work is changing too. If you join our team you'll be empowered to work in a way that best suits you, whilst delivering for our clients, our business and our people. Whether it's from home, in an office, a combination of both, or on a flexible schedule, our people work where it works for them in Australia. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... be the first point of contact for phone and email-based enquiries for customers of our retail bank. You'll provide extraordinary customer service and take ownership of client queries. You'll be great at time management ...
1 month ago Details and apply
1 month ago Details and Apply

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