Description
Engage with our members and deliver tailored solutions across a range of core products (assistance, insurance and banking) and services.
Come and join the fantastic team at RACQ Mackay! You must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to face, phone, email and click-to-chat).
We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement retail team.
You will deal with member enquiries, relating to Banking, Roadside Assistance and Insurance policy alterations, quotes and new business. The Member Engagement team use a unique approach, as you are empowered to engage with each member and provide recommendations on products and services that suit their individual needs. Our team works across a rotating roster
Duties
Skills & Experience
It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.
We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance.
There are plenty of other perks, too;
Ready to apply? You’ve got this.
Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process.
RACQ is a Circle Back Initiative employer – we commit to respond to every applicant.
Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process
Work Locations
Mackay Caneland Central Cnr Victoria & Mangrove Road Mackay 4740
Description
Engage with our members and deliver tailored solutions across a range of core products (assistance, insurance and banking) and services.
Come and join the fantastic team at RACQ Mackay! You must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to face, phone, email and click-to-chat).
We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement retail team.
You will deal with member enquiries, relating to Banking, Roadside Assistance and Insurance policy alterations, quotes and new business. The Member Engagement team use a unique approach, as you are empowered to engage with each member and provide recommendations on products and services that suit their individual needs. Our team works across a rotating roster
Duties
Skills & Experience
It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.
We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance.
There are plenty of other perks, too;
Ready to apply? You’ve got this.
Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process.
RACQ is a Circle Back Initiative employer – we commit to respond to every applicant.
Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process
Work Locations
Mackay Caneland Central Cnr Victoria & Mangrove Road Mackay 4740
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