HR Services Officer


Want to know how it feels to be genuinely supported to grow and develop your career?

We have a 12 mth contract opportunity to join our super engaged, collaborative and supportive HR Services team. This is a close knit, supportive environment, where you will be empowered to develop your skills, working closely with each other to provide superior levels of HR service for the business.

You'll be responsible for:

  • The coordination of HR Services deliverables such as drafting letters and employment contracts, updating the HR systems and resolving HR operational queries.
  • Maintaining high level of customer service to the business ensuring the HR Services team meet agreed SLAs.
  • Assisting with queries and working with key stakeholders to resolve performance related issues.
  • Providing operational HR advice and guidance to Allianz staff and senior leaders across the business.
  • Contributing to process improvement initiatives within the HR Services team and beyond to improve efficiency of services to the business.
  • Work with the broader HR team to maintain the accuracy of HR policies in line with the Corporate Stocktake policy and maintain the integrity of information available on the MY HR portal.

Important to your success:

  • You will have prior experience in a HR Services/Administration role in a busy and fast paced environment.
  • You will have had exposure to HR systems (Success Factors will be highly regarded)
  • You will be customer service focused with the ability to communicate and build relationships with a variety of stakeholders.
  • You'll be proactive, a team player and will enjoy working collaboratively with peers to problem solve.
  • You will be comfortable working in a busy and heavily regulated environment demonstrating the ability to manage tight deadlines and prioritise work effectively.
  • You will have high attention to detail and accuracy with the ability to quickly identify errors or inconsistencies within information.
  • Relevant tertiary qualifications (e.g. TAFE or Business/Human Resource Management) - Desired

What's on offer?

  • Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes
  • Learn through being supported and encouraged to take on new challenges that will help you to develop new skills
  • Come together in an environment where people feel that they belong, are respected and are valued for their contribution
  • As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community

About us:

Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry


Want to know how it feels to be genuinely supported to grow and develop your career?

We have a 12 mth contract opportunity to join our super engaged, collaborative and supportive HR Services team. This is a close knit, supportive environment, where you will be empowered to develop your skills, working closely with each other to provide superior levels of HR service for the business.

You'll be responsible for:

  • The coordination of HR Services deliverables such as drafting letters and employment contracts, updating the HR systems and resolving HR operational queries.
  • Maintaining high level of customer service to the business ensuring the HR Services team meet agreed SLAs.
  • Assisting with queries and working with key stakeholders to resolve performance related issues.
  • Providing operational HR advice and guidance to Allianz staff and senior leaders across the business.
  • Contributing to process improvement initiatives within the HR Services team and beyond to improve efficiency of services to the business.
  • Work with the broader HR team to maintain the accuracy of HR policies in line with the Corporate Stocktake policy and maintain the integrity of information available on the MY HR portal.

Important to your success:

  • You will have prior experience in a HR Services/Administration role in a busy and fast paced environment.
  • You will have had exposure to HR systems (Success Factors will be highly regarded)
  • You will be customer service focused with the ability to communicate and build relationships with a variety of stakeholders.
  • You'll be proactive, a team player and will enjoy working collaboratively with peers to problem solve.
  • You will be comfortable working in a busy and heavily regulated environment demonstrating the ability to manage tight deadlines and prioritise work effectively.
  • You will have high attention to detail and accuracy with the ability to quickly identify errors or inconsistencies within information.
  • Relevant tertiary qualifications (e.g. TAFE or Business/Human Resource Management) - Desired

What's on offer?

  • Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes
  • Learn through being supported and encouraged to take on new challenges that will help you to develop new skills
  • Come together in an environment where people feel that they belong, are respected and are valued for their contribution
  • As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community

About us:

Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry

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