Specialist Operations Support
Job no: 1395
Category: Finance Strategy, Services & Performance
- Join our Operations Analytics & Support team based in Leederville
- Help us to shape decisions that will develop & sustain WA's water sources
- Permanent opportunity with flexible work arrangements – $131,740 + Super + Benefits
Water Corporation is recognised globally for our performance and innovation to secure water supplies for Western Australia in a changing climate. We’re driven to manage water services sustainably to make WA a great place to live and invest. A role at Water Corporation can unlock the door to ongoing long term career development opportunities; we also support training and development, flexible work arrangements, health and lifestyle programs and generous company benefits. If you share our commitment, then consider Water Corporation as the next step in your career.
About the role
This is an exciting opportunity for a high performer with a can-do attitude to join our Operations Analytics and Support team, as a Specialist Operations Support. This role works as a process expert, and specialist consultant in the Deliver Services process. The role provides analytical insight and strategic thinking to support the Operations Group to deliver its work program safely and effectively, providing value for money to the community.
The role supports and mentors operational and support staff to optimise their local processes and practices to achieve efficient and effective delivery of field activities and includes travel to the regions on a regular basis. Based in our Leederville office, this role will be reporting to our Manager - Operations Analytics & Support.
Real benefits that matter
- Real flexibility with options to work from home, 9-day fortnight, flexible work hours
- Two well-being days each year to do whatever you need to do to feel good
- Access to long service leave pro rata after 3 years of service
- Generous co-contribution superannuation scheme, offering up to 15.5%. This includes 11.5% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution.
- Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
Discover more benefits we offer to support the unique and individual ways our employees live.
What the role will involve
- Lead the provision of expert operational support for the delivery of all field based activities across various business units within Operations Group
- Analyse operational data to establish benchmarks and metrics to measure the effectiveness of work and guide decision making and strategic planning
- Identify ‘tactical’ improvement activities that should be rolled out more broadly and provide a case to achieve this
- Manage change appropriately by understanding the impact to stakeholders, developing, delivery and assessing change activities
- Provide process governance and support for day to day operational activities including the rollout of new processes, systems and technologies within the operations team
- Collaborate with Local and Central Teams to ensure that insights and strategic intent is incorporated into macro and micro budgeting processes
- Provide training, mentoring and support to key regional support roles
- Provide process governance and support, in the Deliver Services Process and other integrating processes
Key skills and experience
- Your experience with organisational management, people management and change management with a demonstrated knowledge of business improvement process systems or strategic planning will put you in good stead for this position.
- Demonstrated ability in developing and maintaining effective relationships with stakeholders to successfully engage and influence across the business on improvement opportunities and initiatives.
- Highly developed communication and interpersonal skills, with the ability to work effectively in a team environment
- Highly developed conceptual and analytical skills with strong problem solving skills and attention to detail
- Demonstrates the values and behaviours that contribute to a constructive, high-performance culture
Apply: If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.
As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.
Applications close Wednesday 22nd January 2025
Our commitment to a diverse and inclusive workplace
Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.
We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.
Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer recruitment@watercorporation.com.au or 9420 2000. To read our diversity and inclusion statement, please visit our website
Job no: 1395
Category: Finance Strategy, Services & Performance
- Join our Operations Analytics & Support team based in Leederville
- Help us to shape decisions that will develop & sustain WA's water sources
- Permanent opportunity with flexible work arrangements – $131,740 + Super + Benefits
Water Corporation is recognised globally for our performance and innovation to secure water supplies for Western Australia in a changing climate. We’re driven to manage water services sustainably to make WA a great place to live and invest. A role at Water Corporation can unlock the door to ongoing long term career development opportunities; we also support training and development, flexible work arrangements, health and lifestyle programs and generous company benefits. If you share our commitment, then consider Water Corporation as the next step in your career.
About the role
This is an exciting opportunity for a high performer with a can-do attitude to join our Operations Analytics and Support team, as a Specialist Operations Support. This role works as a process expert, and specialist consultant in the Deliver Services process. The role provides analytical insight and strategic thinking to support the Operations Group to deliver its work program safely and effectively, providing value for money to the community.
The role supports and mentors operational and support staff to optimise their local processes and practices to achieve efficient and effective delivery of field activities and includes travel to the regions on a regular basis. Based in our Leederville office, this role will be reporting to our Manager - Operations Analytics & Support.
Real benefits that matter
- Real flexibility with options to work from home, 9-day fortnight, flexible work hours
- Two well-being days each year to do whatever you need to do to feel good
- Access to long service leave pro rata after 3 years of service
- Generous co-contribution superannuation scheme, offering up to 15.5%. This includes 11.5% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution.
- Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
Discover more benefits we offer to support the unique and individual ways our employees live.
What the role will involve
- Lead the provision of expert operational support for the delivery of all field based activities across various business units within Operations Group
- Analyse operational data to establish benchmarks and metrics to measure the effectiveness of work and guide decision making and strategic planning
- Identify ‘tactical’ improvement activities that should be rolled out more broadly and provide a case to achieve this
- Manage change appropriately by understanding the impact to stakeholders, developing, delivery and assessing change activities
- Provide process governance and support for day to day operational activities including the rollout of new processes, systems and technologies within the operations team
- Collaborate with Local and Central Teams to ensure that insights and strategic intent is incorporated into macro and micro budgeting processes
- Provide training, mentoring and support to key regional support roles
- Provide process governance and support, in the Deliver Services Process and other integrating processes
Key skills and experience
- Your experience with organisational management, people management and change management with a demonstrated knowledge of business improvement process systems or strategic planning will put you in good stead for this position.
- Demonstrated ability in developing and maintaining effective relationships with stakeholders to successfully engage and influence across the business on improvement opportunities and initiatives.
- Highly developed communication and interpersonal skills, with the ability to work effectively in a team environment
- Highly developed conceptual and analytical skills with strong problem solving skills and attention to detail
- Demonstrates the values and behaviours that contribute to a constructive, high-performance culture
Apply: If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.
As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.
Applications close Wednesday 22nd January 2025
Our commitment to a diverse and inclusive workplace
Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.
We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.
Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer recruitment@watercorporation.com.au or 9420 2000. To read our diversity and inclusion statement, please visit our website
< Back to list