Network & Security Engineer


An exciting permanent opportunity to join as a Network and Security Engineer.


The role will involve incident management, BAU operations and maintenance and upgrade of HCF network devices

Key Tasks:

  • Responsible for network operations and security controls that protect data and assets across the network.
    • Provide tier 3 support for network infrastructure, including troubleshooting and resolution of incidents and service requests.
    • Perform Design, deploy, configuration, installation, and maintenance of Cisco routers, switches, and other networking devices.
    • Perform Design, deploy, configuration of Cisco ACI fabric, ensuring high availability and performance.
    • Configure and manage Palo Alto Firewalls, including policy management and threat mitigation.
    • Manage and troubleshoot network BAU tasks incl. Cisco Wireless/Cisco ISE and branch network.
    • Support SD-WAN solutions using Viptela technology, ensuring efficient and reliable connectivity for branch offices.
    • Configure and manage Citrix/F5/NGNIX Load Balancer, including policy management and monitoring.
    • Strong understanding of Network Maintenance and Lifecycle (EOS/EOL) controls and provide insight in timely manner.
    • Collaborate closely with the 3rd Party and MSP providers and vendors to achieve operational dependency results.
    • Participate in network capacity planning and performance tuning activities.
    • Create and maintain documentation related to network configurations, processes, and procedures.
    • Ability to perform network vulnerability management and mitigation strategies.
    • Prepare operations handover documents that provide clear and comprehensive instructions for the support team.
  • Essentials:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
    • 3 to 5+ years of experience in network operations roles, preferably in a large-scale enterprise environment.
    • Solid understanding of Cisco Routing and Switching technologies, including VLANs, OSPF, BGP, and STP.
    • Hands-on experience with Cisco ACI fabric, including fabric discovery, policies, and integration with external services.
    • Proficiency in configuring and managing Palo Alto Firewalls, including PAN-OS and Panorama.
    • Experience with Cisco Wireless technologies, including Cisco Aironet and Cisco Wireless LAN Controllers.
    • Familiarity with SD-WAN solutions, particularly Cisco Viptela, including configuration and troubleshooting.
    • Relevant certifications such as CCNA, CCNP, PCNSE or equivalent industry certifications.
    • Strong analytical and problem-solving skills with the ability to diagnose and resolve complex network issues.
    • Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders.
    • Network Vulnerability management and mitigation techniques.
    • Understanding of AWS Cloud and on-prem Network Security.
    • Experience with network monitoring and management tools, such as SolarWinds or Cisco Prime Infrastructure/Cisco DNAC and/or Logic Monitor.
    • Understanding of ITIL framework and experience working in ITIL-based environments.
  • About HCF


    At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.9 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

    We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver ourStrategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

    Culture & Benefits

    Purpose-driven passion
    We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

    Wellness and work-life balance
    We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

    • 50% subsidy on HCF hospital and/or extras cover
    • 18 weeks of parental leave for all new parents
    • Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
    • Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.


    Collaboration and inclusivity
    We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

    Continuous learning and growth
    We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

    Next steps

    If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – peopleservices@hcf.com.au  to discuss.

    We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.


    An exciting permanent opportunity to join as a Network and Security Engineer.


    The role will involve incident management, BAU operations and maintenance and upgrade of HCF network devices

    Key Tasks:

  • Responsible for network operations and security controls that protect data and assets across the network.
    • Provide tier 3 support for network infrastructure, including troubleshooting and resolution of incidents and service requests.
    • Perform Design, deploy, configuration, installation, and maintenance of Cisco routers, switches, and other networking devices.
    • Perform Design, deploy, configuration of Cisco ACI fabric, ensuring high availability and performance.
    • Configure and manage Palo Alto Firewalls, including policy management and threat mitigation.
    • Manage and troubleshoot network BAU tasks incl. Cisco Wireless/Cisco ISE and branch network.
    • Support SD-WAN solutions using Viptela technology, ensuring efficient and reliable connectivity for branch offices.
    • Configure and manage Citrix/F5/NGNIX Load Balancer, including policy management and monitoring.
    • Strong understanding of Network Maintenance and Lifecycle (EOS/EOL) controls and provide insight in timely manner.
    • Collaborate closely with the 3rd Party and MSP providers and vendors to achieve operational dependency results.
    • Participate in network capacity planning and performance tuning activities.
    • Create and maintain documentation related to network configurations, processes, and procedures.
    • Ability to perform network vulnerability management and mitigation strategies.
    • Prepare operations handover documents that provide clear and comprehensive instructions for the support team.
  • Essentials:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
    • 3 to 5+ years of experience in network operations roles, preferably in a large-scale enterprise environment.
    • Solid understanding of Cisco Routing and Switching technologies, including VLANs, OSPF, BGP, and STP.
    • Hands-on experience with Cisco ACI fabric, including fabric discovery, policies, and integration with external services.
    • Proficiency in configuring and managing Palo Alto Firewalls, including PAN-OS and Panorama.
    • Experience with Cisco Wireless technologies, including Cisco Aironet and Cisco Wireless LAN Controllers.
    • Familiarity with SD-WAN solutions, particularly Cisco Viptela, including configuration and troubleshooting.
    • Relevant certifications such as CCNA, CCNP, PCNSE or equivalent industry certifications.
    • Strong analytical and problem-solving skills with the ability to diagnose and resolve complex network issues.
    • Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders.
    • Network Vulnerability management and mitigation techniques.
    • Understanding of AWS Cloud and on-prem Network Security.
    • Experience with network monitoring and management tools, such as SolarWinds or Cisco Prime Infrastructure/Cisco DNAC and/or Logic Monitor.
    • Understanding of ITIL framework and experience working in ITIL-based environments.
  • About HCF


    At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.9 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

    We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver ourStrategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

    Culture & Benefits

    Purpose-driven passion
    We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

    Wellness and work-life balance
    We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

    • 50% subsidy on HCF hospital and/or extras cover
    • 18 weeks of parental leave for all new parents
    • Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
    • Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.


    Collaboration and inclusivity
    We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

    Continuous learning and growth
    We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

    Next steps

    If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – peopleservices@hcf.com.au  to discuss.

    We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.

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