Product Coordinator
About the Role
HCF are seeking a highly-organised and detail-oriented Product Coordinator to join our Partnerships Sales Team. The successful candidate will play a crucial role in supporting both internal and external stakeholders, ensuring the smooth operation of performance reporting, commissions processing, and revenue assurance. This role also involves acting as a Subject Matter Expert (SME) on cancellation and retention rates, and ensuring accurate invoicing to the partnership cost centre.
This role can be performed from Sydney, Melbourne or Brisbane.
Responsibilities
- Ensure all commissions and invoices are paid accurately
- Act as a revenue assurance SME and escalate any issues as necessary
- Create and ensure adherence to the Partnership Team processes and procedures
- Complete all reporting to HCF and our internal & external referrer and broker channels on time and accurately.
- Support project management of Partnerships Sales-related projects
About you
- Proven experience in a similar role, preferably within a sales or partnerships environment
- Strong understanding of invoicing, commissions processing and revenue assurance
- Excellent organisational and time-management skills
- Proficiency in reporting and data analysis
Culture & Benefits
Purpose-Driven Passion - We are united by a common purpose – to make healthcare affordable, understandable, high quality and member-centric.
Wellness and Work-Life Balance – We’ll equip you with the necessary skills and tools to support your personal well-being journey, ensuring you perform at your best. Our offerings include:
- 50% subsidy on HCF Hospital and/or Extras Cover.
- 18 Weeks of Parental Leave for all new parents
- Mental Health & Wellbeing Programs, including workshops, fitness classes, flu vaccinations, skin checks and more!
- Discounts on HCF’s entire suite of products, including Life, Pet and Travel Insurance, as well as Fitness First gyms and on our Eyecare products.
Collaboration and Inclusivity – We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education, and socio-economic status.
Continuous Learning and Growth - We believe in lifelong learning. Our organization provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage growth and curiosity.
Next Steps
If you require any adjustments to assist you in making your application or throughout the recruitment or onboarding process, please reach out to Talent Acquisition – vacancy@hcf.com.au to discuss.
We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.
About the Role
HCF are seeking a highly-organised and detail-oriented Product Coordinator to join our Partnerships Sales Team. The successful candidate will play a crucial role in supporting both internal and external stakeholders, ensuring the smooth operation of performance reporting, commissions processing, and revenue assurance. This role also involves acting as a Subject Matter Expert (SME) on cancellation and retention rates, and ensuring accurate invoicing to the partnership cost centre.
This role can be performed from Sydney, Melbourne or Brisbane.
Responsibilities
- Ensure all commissions and invoices are paid accurately
- Act as a revenue assurance SME and escalate any issues as necessary
- Create and ensure adherence to the Partnership Team processes and procedures
- Complete all reporting to HCF and our internal & external referrer and broker channels on time and accurately.
- Support project management of Partnerships Sales-related projects
About you
- Proven experience in a similar role, preferably within a sales or partnerships environment
- Strong understanding of invoicing, commissions processing and revenue assurance
- Excellent organisational and time-management skills
- Proficiency in reporting and data analysis
Culture & Benefits
Purpose-Driven Passion - We are united by a common purpose – to make healthcare affordable, understandable, high quality and member-centric.
Wellness and Work-Life Balance – We’ll equip you with the necessary skills and tools to support your personal well-being journey, ensuring you perform at your best. Our offerings include:
- 50% subsidy on HCF Hospital and/or Extras Cover.
- 18 Weeks of Parental Leave for all new parents
- Mental Health & Wellbeing Programs, including workshops, fitness classes, flu vaccinations, skin checks and more!
- Discounts on HCF’s entire suite of products, including Life, Pet and Travel Insurance, as well as Fitness First gyms and on our Eyecare products.
Collaboration and Inclusivity – We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education, and socio-economic status.
Continuous Learning and Growth - We believe in lifelong learning. Our organization provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage growth and curiosity.
Next Steps
If you require any adjustments to assist you in making your application or throughout the recruitment or onboarding process, please reach out to Talent Acquisition – vacancy@hcf.com.au to discuss.
We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.
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