Platforms Engineer
An exciting permanent opportunity to join as a Platforms Engineer
The Platforms Engineer reports to the Platforms Operations Manager and is responsible implementing, and maintaining the platform infrastructure to support HCF's digital operations. This role involves administering automation services for system deployment and configuration, implementing security measures, and managing both on-premises and cloud infrastructure.
Key Tasks:
•Assist in the design and implementation of platform infrastructure.
•Administer automation services for system deployment and configuration.
•Implement security measures.
•Assist in managing on-premises and cloud infrastructure.
•Provide second-level support for technical issues and escalate complex problems
•Regularly monitor system performance and health and investigate issue.
•Perform routine system maintenance and updates.
•Assist in managing backup and disaster recovery processes.
•Maintain and update system documentation.
•Report incidents and manage incident resolution
•Work collaboratively with team members to support platform operations.
•Participate in training sessions and workshops to enhance skills.
•Assist in platform-related projects.
•Communicate with stakeholders to understand requirements and provide updates.
Essentials
• Minimum of 2-3 years in system administration or platform engineering roles.
• Demonstrable knowledge of virtualisation, storage, networking, and cloud services.
• Demonstrable knowledge of server operating systems and their configuration.
• Experience with automation tools and scripting languages.
• Strong understanding of security protocols and best practices.
• Must possess good analytical and problem-solving skills.
• Effective verbal and written communication skills.
• Must have experience in interacting with vendors for hardware and software support.
• Experience in supporting technical projects
Desirable (Must have at least two out of the following)
•Experience in a regulated industry, such as APRA.
•Bachelor's degree in computer science, Information Technology, or a related field, or equivalent industry certification and experience.
•Experience in taking on leadership responsibilities in projects.
•Demonstrated experience with VMware, Windows Sever or Linux operating systems.
•Experience with M365, Intune and Conditional Access policies.
•Basic understanding of DevOps practices and tools (e.g., Docker, Kubernetes).
•Proficiency in scripting languages (e.g., Python, PowerShell).
About HCF
At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.9 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver ourStrategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
Culture & Benefits
Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
- 50% subsidy on HCF hospital and/or extras cover
- 18 weeks of parental leave for all new parents
- Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
- Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.
Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.
Next steps
If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – peopleservices@hcf.com.au to discuss.
We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.
An exciting permanent opportunity to join as a Platforms Engineer
The Platforms Engineer reports to the Platforms Operations Manager and is responsible implementing, and maintaining the platform infrastructure to support HCF's digital operations. This role involves administering automation services for system deployment and configuration, implementing security measures, and managing both on-premises and cloud infrastructure.
Key Tasks:
•Assist in the design and implementation of platform infrastructure.
•Administer automation services for system deployment and configuration.
•Implement security measures.
•Assist in managing on-premises and cloud infrastructure.
•Provide second-level support for technical issues and escalate complex problems
•Regularly monitor system performance and health and investigate issue.
•Perform routine system maintenance and updates.
•Assist in managing backup and disaster recovery processes.
•Maintain and update system documentation.
•Report incidents and manage incident resolution
•Work collaboratively with team members to support platform operations.
•Participate in training sessions and workshops to enhance skills.
•Assist in platform-related projects.
•Communicate with stakeholders to understand requirements and provide updates.
Essentials
• Minimum of 2-3 years in system administration or platform engineering roles.
• Demonstrable knowledge of virtualisation, storage, networking, and cloud services.
• Demonstrable knowledge of server operating systems and their configuration.
• Experience with automation tools and scripting languages.
• Strong understanding of security protocols and best practices.
• Must possess good analytical and problem-solving skills.
• Effective verbal and written communication skills.
• Must have experience in interacting with vendors for hardware and software support.
• Experience in supporting technical projects
Desirable (Must have at least two out of the following)
•Experience in a regulated industry, such as APRA.
•Bachelor's degree in computer science, Information Technology, or a related field, or equivalent industry certification and experience.
•Experience in taking on leadership responsibilities in projects.
•Demonstrated experience with VMware, Windows Sever or Linux operating systems.
•Experience with M365, Intune and Conditional Access policies.
•Basic understanding of DevOps practices and tools (e.g., Docker, Kubernetes).
•Proficiency in scripting languages (e.g., Python, PowerShell).
About HCF
At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.9 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver ourStrategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
Culture & Benefits
Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
- 50% subsidy on HCF hospital and/or extras cover
- 18 weeks of parental leave for all new parents
- Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
- Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.
Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.
Next steps
If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – peopleservices@hcf.com.au to discuss.
We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.
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