Health and Wellbeing Consultant
The Health and Wellbeing Consultant ( 12 month secondment ) will be responsible in assisting with the implementation of HCFs Health and Wellbeing Strategy.
About the role
In this role, you will be responsible in assisting with the implementation of HCF's Health and Wellbeing Strategy to plan and ensure operational efficiency. You will also manage and partner with key internal stakeholders to assist them with their health and wellbeing needs.
Key responsibilities include:
- Maintain and liaise with third party suppliers to deliver chronic disease management programs according to the Health and Wellbeing strategy as well as contractual obligations
- Recommend enhancements/expansion/rationalisation to current programs
- Assist with measuring outcomes of Chronic Disease Management Programs
- Liaise with Marketing in delivering comprehensible and accurate messaging to members about health and wellbeing
- Ensure timely resolution of complaints related to health and wellbeing programs
- Implement Trajectory of Care project activities/processes
- Support Frontline staff with member enquiries regarding current disease management programs
About you:
To be successful in the role you will have the following:
- Strong relationship management skills
- Project management
- Internal and external stakeholder relationship skills
- Strong organisational skills
- Excellent verbal and written communication skills
- Clear customer focus
- Ability to identify and streamline processes for greater production efficiencies
About HCF
At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.9 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver ourStrategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
Culture & Benefits
Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
- 50% subsidy on HCF hospital and/or extras cover
- 18 weeks of parental leave for all new parents
- Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
- Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.
Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.
Next steps
If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – peopleservices@hcf.com.au to discuss.
We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.
The Health and Wellbeing Consultant ( 12 month secondment ) will be responsible in assisting with the implementation of HCFs Health and Wellbeing Strategy.
About the role
In this role, you will be responsible in assisting with the implementation of HCF's Health and Wellbeing Strategy to plan and ensure operational efficiency. You will also manage and partner with key internal stakeholders to assist them with their health and wellbeing needs.
Key responsibilities include:
- Maintain and liaise with third party suppliers to deliver chronic disease management programs according to the Health and Wellbeing strategy as well as contractual obligations
- Recommend enhancements/expansion/rationalisation to current programs
- Assist with measuring outcomes of Chronic Disease Management Programs
- Liaise with Marketing in delivering comprehensible and accurate messaging to members about health and wellbeing
- Ensure timely resolution of complaints related to health and wellbeing programs
- Implement Trajectory of Care project activities/processes
- Support Frontline staff with member enquiries regarding current disease management programs
About you:
To be successful in the role you will have the following:
- Strong relationship management skills
- Project management
- Internal and external stakeholder relationship skills
- Strong organisational skills
- Excellent verbal and written communication skills
- Clear customer focus
- Ability to identify and streamline processes for greater production efficiencies
About HCF
At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.9 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver ourStrategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
Culture & Benefits
Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
- 50% subsidy on HCF hospital and/or extras cover
- 18 weeks of parental leave for all new parents
- Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
- Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.
Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.
Next steps
If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – peopleservices@hcf.com.au to discuss.
We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.
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