General Manager, International Business
As a General Manager, International Business you will have a passion for driving growth and transformation.
As a member of our Senior Leadership team, you will play a crucial role in shaping and executing the strategy for our International Business. Leveraging your extensive technical expertise and experience, you will lead a high-performing team and serve as the primary operational and strategic representative for our end-to-end International Business channel. This role emphasizes key deliverables of growth and transformation, collaborating with cross-functional teams to build and enhance capabilities within each line of business
Key Responsibilities:
- Develop the business plan for International Business inline with the HCF Group Strategy and collaborate with the Chief Officer to secure approval from the HCF Executive Team and Board. Ensure optimal operations of International Business by designing and recommending effective management processes, operating systems, and technologies.
- Operational accountability for profit and loss, ensuring the delivery of key strategic objectives and results. Provide comprehensive first-line risk oversight for the unique risks presented by this diversified insurance business unit.
- Build a strong, trusted brand image and cultivate a highly supportive customer base across all key segments. Continuously keep the business informed about trends and developments in member requirements and their satisfaction.
- Lead, coach, and mentor the International Business team members, fostering a culture of innovation, collaboration, and continuous learning. Implement appropriate succession planning and leadership development.
Experience:
- Deep Health Insurance experience with 10+ years of senior management experience with demonstrated experience in Product, Operations, Distribution, Marketing and / or Financce roles.
- Proven ability to deliver results in a high performing and complex environment
- Experience working with regulators including APRA, ACCC, and ATO on insurance industry matters.
- Strong stakeholder management and change management ability
- Excellent leadership and demonstrated team management skills, with the ability to inspire, lead and manage a diverse team of Health professionals
- Transformation experience – strategic idea conception and delivering business transformational change
- Tertiary qualifications in sales or business-related discipline.
- Proven ability to deliver results in a high performing and complex environment
About HCF
At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.9 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver ourStrategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
Culture & Benefits
Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
- 50% subsidy on HCF hospital and/or extras cover
- 18 weeks of parental leave for all new parents
- Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
- Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.
Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.
Next steps
If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – peopleservices@hcf.com.au to discuss.
We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.
As a General Manager, International Business you will have a passion for driving growth and transformation.
As a member of our Senior Leadership team, you will play a crucial role in shaping and executing the strategy for our International Business. Leveraging your extensive technical expertise and experience, you will lead a high-performing team and serve as the primary operational and strategic representative for our end-to-end International Business channel. This role emphasizes key deliverables of growth and transformation, collaborating with cross-functional teams to build and enhance capabilities within each line of business
Key Responsibilities:
- Develop the business plan for International Business inline with the HCF Group Strategy and collaborate with the Chief Officer to secure approval from the HCF Executive Team and Board. Ensure optimal operations of International Business by designing and recommending effective management processes, operating systems, and technologies.
- Operational accountability for profit and loss, ensuring the delivery of key strategic objectives and results. Provide comprehensive first-line risk oversight for the unique risks presented by this diversified insurance business unit.
- Build a strong, trusted brand image and cultivate a highly supportive customer base across all key segments. Continuously keep the business informed about trends and developments in member requirements and their satisfaction.
- Lead, coach, and mentor the International Business team members, fostering a culture of innovation, collaboration, and continuous learning. Implement appropriate succession planning and leadership development.
Experience:
- Deep Health Insurance experience with 10+ years of senior management experience with demonstrated experience in Product, Operations, Distribution, Marketing and / or Financce roles.
- Proven ability to deliver results in a high performing and complex environment
- Experience working with regulators including APRA, ACCC, and ATO on insurance industry matters.
- Strong stakeholder management and change management ability
- Excellent leadership and demonstrated team management skills, with the ability to inspire, lead and manage a diverse team of Health professionals
- Transformation experience – strategic idea conception and delivering business transformational change
- Tertiary qualifications in sales or business-related discipline.
- Proven ability to deliver results in a high performing and complex environment
About HCF
At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.9 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver ourStrategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
Culture & Benefits
Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
- 50% subsidy on HCF hospital and/or extras cover
- 18 weeks of parental leave for all new parents
- Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
- Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.
Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.
Next steps
If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – peopleservices@hcf.com.au to discuss.
We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.
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