Communications Manager
Join HCF, Australia’s largest not-for-profit health fund, as a Communications Manager covering a 12-month parental leave contract. This role is pivotal in shaping a unified employee voice and embedding HCF’s purpose, values and strategic priorities throughout the organisation. This is your chance to inspire, inform and engage our people, to deliver the best possible experience for HCF members!
About the role:
As the Communications Manager, you’ll be responsible for the following:
- Develop and implement integrated communications strategies aligned with HCF’s 2030 Strategy and corporate narrative.
- Manage the launch of HCF’s 2030 Strategy including an integrated communications campaign and leading the coordination of an employee event and engagement with event agency.
- Lead the planning of all-staff employee communications including quarterly Town Hall sessions and other enterprise-wide communications experiences.
- Lead content creation and delivery across internal channels (Sharepoint, e-newsletters, digital signage, screensavers, leadership updates), and integrate across external channels, as appropriate.
- Provide strategic communications support to senior leaders and key stakeholders.
- Develop and implement employee advocacy initiatives, including LinkedIn engagement programs and internal storytelling, to amplify HCF’s voice and values.
- Design and deliver high-impact communication campaigns that support employee engagement, cultural initiatives, and organisational updates.
- Manage issues and crisis manage in alignment with Corporate Affairs Team, to protect and enhance HCF’s reputation.
- Develop targeted communication strategies and channels to ensure frontline employees feel connected to the enterprise and understand the organisation’s strategic direction.
- Educate employees on complex and emerging issues in the private health insurance sector and HCF’s position on these matters.
- Support in drafting and distributing media releases and briefing materials.
- Support in managing media enquiries and coordinate timely, accurate responses.
- Monitor media coverage and provide insights and recommendations to Corporate Affairs colleagues.
- Leverage analytics and employee feedback to continuously improve communication strategies and channels.
Key Relationships
- Works closely with: CEO Office, People & Culture, Digital & Brand, Risk & Compliance, and Executive Leadership Team.
- External: Communications agencies, event partners.
About you:
- You are a purpose-driven individual, who is passionate about working in the healthcare sector and the opportunity to promote HCF’s contribution to improving health outcomes for its members and all Australians.
- You walk the talk and demonstrate our values: Step Forward; Stay Human; Walk in their Shoes; Make it Better; Get there Together.
Qualifications and Skills:
- Degree in Communications, Public Relations, Marketing, or a related field and 8+ years experience in corporate communications.
- Proven experience in communications management, preferably within complex or highly regulated environments.
- Agency experience desirable, as well as managing comms agencies.
- Ability to work at pace, in a fast-paced dynamic corporate environment and to manage competing projects and deliverables.
- Proactive – you are one step ahead and ready to go above and beyond to deliver for employees and HCF members.
- Strong written and verbal communication skills.
- Strong interest and use of employee social media platforms and content management systems.
- Media liaison and PR skills.
- Creative thinking and problem-solving abilities.
- Digitally savvy, with basic video shooting and editing skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
About HCF
At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver ourStrategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
Culture & Benefits
Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
- 50% subsidy on HCF hospital and/or extras cover
- 18 weeks of parental leave for all new parents
- Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
- Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.
Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.
Next steps
If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – peopleservices@hcf.com.au to discuss.
We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.
Join HCF, Australia’s largest not-for-profit health fund, as a Communications Manager covering a 12-month parental leave contract. This role is pivotal in shaping a unified employee voice and embedding HCF’s purpose, values and strategic priorities throughout the organisation. This is your chance to inspire, inform and engage our people, to deliver the best possible experience for HCF members!
About the role:
As the Communications Manager, you’ll be responsible for the following:
- Develop and implement integrated communications strategies aligned with HCF’s 2030 Strategy and corporate narrative.
- Manage the launch of HCF’s 2030 Strategy including an integrated communications campaign and leading the coordination of an employee event and engagement with event agency.
- Lead the planning of all-staff employee communications including quarterly Town Hall sessions and other enterprise-wide communications experiences.
- Lead content creation and delivery across internal channels (Sharepoint, e-newsletters, digital signage, screensavers, leadership updates), and integrate across external channels, as appropriate.
- Provide strategic communications support to senior leaders and key stakeholders.
- Develop and implement employee advocacy initiatives, including LinkedIn engagement programs and internal storytelling, to amplify HCF’s voice and values.
- Design and deliver high-impact communication campaigns that support employee engagement, cultural initiatives, and organisational updates.
- Manage issues and crisis manage in alignment with Corporate Affairs Team, to protect and enhance HCF’s reputation.
- Develop targeted communication strategies and channels to ensure frontline employees feel connected to the enterprise and understand the organisation’s strategic direction.
- Educate employees on complex and emerging issues in the private health insurance sector and HCF’s position on these matters.
- Support in drafting and distributing media releases and briefing materials.
- Support in managing media enquiries and coordinate timely, accurate responses.
- Monitor media coverage and provide insights and recommendations to Corporate Affairs colleagues.
- Leverage analytics and employee feedback to continuously improve communication strategies and channels.
Key Relationships
- Works closely with: CEO Office, People & Culture, Digital & Brand, Risk & Compliance, and Executive Leadership Team.
- External: Communications agencies, event partners.
About you:
- You are a purpose-driven individual, who is passionate about working in the healthcare sector and the opportunity to promote HCF’s contribution to improving health outcomes for its members and all Australians.
- You walk the talk and demonstrate our values: Step Forward; Stay Human; Walk in their Shoes; Make it Better; Get there Together.
Qualifications and Skills:
- Degree in Communications, Public Relations, Marketing, or a related field and 8+ years experience in corporate communications.
- Proven experience in communications management, preferably within complex or highly regulated environments.
- Agency experience desirable, as well as managing comms agencies.
- Ability to work at pace, in a fast-paced dynamic corporate environment and to manage competing projects and deliverables.
- Proactive – you are one step ahead and ready to go above and beyond to deliver for employees and HCF members.
- Strong written and verbal communication skills.
- Strong interest and use of employee social media platforms and content management systems.
- Media liaison and PR skills.
- Creative thinking and problem-solving abilities.
- Digitally savvy, with basic video shooting and editing skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
About HCF
At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver ourStrategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
Culture & Benefits
Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
- 50% subsidy on HCF hospital and/or extras cover
- 18 weeks of parental leave for all new parents
- Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
- Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.
Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.
Next steps
If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – peopleservices@hcf.com.au to discuss.
We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.
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