Field Services Engineer Adelaide
Are you looking for long term career opportunities with a growing organisation?
Well stop looking and keep reading!!
Job Description:
We have a Field tech role based in Adelaide Metro area, to be successful the candidate would be required to pass a national Police check and scope of rostered out of hours support (on call).
Responsibilities:
Do you believe that you can?:
- Provide high-quality desktop support to all types of users including at an executive level.
- Initial set up and support of laptops, desktops, mobiles, and peripherals.
- Support users face to face.
- Complete routine maintenance of standard hardware such as laptops/mobile devices.
- Accurately manage and track business assets, requests, and incidents.
- Prioritise new support requests and existing work orders.
- Record and maintain accurate service details, time records and job notes.
- Maintain awareness and active involvement in safety to prevent injuries to yourself, colleagues, and customers.
- Work within the time limits as assigned for specific tasks.
Knowledge and Skills:
All you need is to have proven experience in:
- Basic hardware and operating system familiarity.
- Strong attention to detail and accuracy.
- Ability to multitask.
- Great interpersonal skills.
- Excellent verbal and written skills.
- Excellent customer service skills.
- Ability to function in a fast-paced deadline-oriented environment.
- Professional demeanour.
- Excellent time management skills.
- Strong Customer relationship building skills.
- Good teamwork with peers and company personnel.
- Have a currant Australian drivers Licence.
- And be able to pass the Company’s background check requirements. (including but not limited to National Police Check (NPC, Employment and drug screens.)
Do People Describe You As:
- An eager learner, who is excited to expand knowledge and gain experience working with and supporting the latest technologies?
- A fantastic communicator, who does everything in your power to meet customers’ needs & as someone who follows up to make sure you did the work right?
- Someone looking to tackle an intense but rewarding & exciting role?
In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range.
DXC Culture & Benefits
DXC Technology is dedicated to ‘putting its people first’. We offer competitive remuneration; benefits, training and career opportunities and a culture that demonstrates our employees are our priority. Some of our benefits include but not limited to:
- DXC University
- Education Assistance
- Reward & Recognition
- Staff Referral Program
- Novated Leasing
- Health Insurance (discount program)
- Volunteer Days / Emergency Services
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Are you looking for long term career opportunities with a growing organisation?
Well stop looking and keep reading!!
Job Description:
We have a Field tech role based in Adelaide Metro area, to be successful the candidate would be required to pass a national Police check and scope of rostered out of hours support (on call).
Responsibilities:
Do you believe that you can?:
- Provide high-quality desktop support to all types of users including at an executive level.
- Initial set up and support of laptops, desktops, mobiles, and peripherals.
- Support users face to face.
- Complete routine maintenance of standard hardware such as laptops/mobile devices.
- Accurately manage and track business assets, requests, and incidents.
- Prioritise new support requests and existing work orders.
- Record and maintain accurate service details, time records and job notes.
- Maintain awareness and active involvement in safety to prevent injuries to yourself, colleagues, and customers.
- Work within the time limits as assigned for specific tasks.
Knowledge and Skills:
All you need is to have proven experience in:
- Basic hardware and operating system familiarity.
- Strong attention to detail and accuracy.
- Ability to multitask.
- Great interpersonal skills.
- Excellent verbal and written skills.
- Excellent customer service skills.
- Ability to function in a fast-paced deadline-oriented environment.
- Professional demeanour.
- Excellent time management skills.
- Strong Customer relationship building skills.
- Good teamwork with peers and company personnel.
- Have a currant Australian drivers Licence.
- And be able to pass the Company’s background check requirements. (including but not limited to National Police Check (NPC, Employment and drug screens.)
Do People Describe You As:
- An eager learner, who is excited to expand knowledge and gain experience working with and supporting the latest technologies?
- A fantastic communicator, who does everything in your power to meet customers’ needs & as someone who follows up to make sure you did the work right?
- Someone looking to tackle an intense but rewarding & exciting role?
In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range.
DXC Culture & Benefits
DXC Technology is dedicated to ‘putting its people first’. We offer competitive remuneration; benefits, training and career opportunities and a culture that demonstrates our employees are our priority. Some of our benefits include but not limited to:
- DXC University
- Education Assistance
- Reward & Recognition
- Staff Referral Program
- Novated Leasing
- Health Insurance (discount program)
- Volunteer Days / Emergency Services
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
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