Customer & Stakeholder Senior Advisor
Job no: 1153
Category: Corporate Affairs & Communications
- Full-time opportunity from 16th December 2024 - 27th February 2026
- Superannuation Co-Contribution scheme available
- $112,195 + Super
About the role:
Enjoy the benefits of living and working in the Great Southern. We are looking for someone to join our small and vibrant team to deliver on internal and external engagement for communities from Esperance to Walpole.
As a Senior Advisor – Customer & Stakeholder, you will need to work independently, be able to work in both proactive and reactive situations and be comfortable with engaging with operational team members as well as members of the community.
If you are already a local or looking for a country lifestyle or just a sea change, we would like to hear from you.
This is a full-time role based in Albany.
The fundamentals of the role:
Provide communications support and advice to the Regional Manager and Regional Lead Team
Provide localised content for communication materials including producing written and digital communication strategies and resources.
Developing, implementing, and maintaining effective communication and community engagement strategies to support the planning and delivery of minor work projects and programs.
Media liaison, responding to media enquiries and preparing media statements.
Support the management of incidents in accordance with corporate processes.
Managing customer and stakeholder issues and complaints.
Key skills and experience:
- Qualification and/or substantial experience in stakeholder engagement, community engagement or a related discipline.
- Demonstrated ability to liaise with and build relationships with customers and stakeholders.
- Highly effective verbal and written communication skills and an ability to summarise complex issues for common use.
- Knowledge and experience in stakeholder/community engagement
- Prior IAP2 training desired but not essential.
- Experience in Ministerial engagement and/or working with government processes is desirable.
- Ability to travel within the Great Southern Region with the occasional overnight trips.
Start your application for this job!
If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.
As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical, qualification check police clearance and Australian working rights check.
We reserve the right to withdraw this ad prior to the closing date.
Applications close 4th December 2024
Our commitment to a diverse and inclusive workplace:
Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.
We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.
We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.
Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer at Recruitment@watercorporation.com.au or 9420 2000.
To read our diversity and inclusion statement, please visit our website
Job no: 1153
Category: Corporate Affairs & Communications
- Full-time opportunity from 16th December 2024 - 27th February 2026
- Superannuation Co-Contribution scheme available
- $112,195 + Super
About the role:
Enjoy the benefits of living and working in the Great Southern. We are looking for someone to join our small and vibrant team to deliver on internal and external engagement for communities from Esperance to Walpole.
As a Senior Advisor – Customer & Stakeholder, you will need to work independently, be able to work in both proactive and reactive situations and be comfortable with engaging with operational team members as well as members of the community.
If you are already a local or looking for a country lifestyle or just a sea change, we would like to hear from you.
This is a full-time role based in Albany.
The fundamentals of the role:
Provide communications support and advice to the Regional Manager and Regional Lead Team
Provide localised content for communication materials including producing written and digital communication strategies and resources.
Developing, implementing, and maintaining effective communication and community engagement strategies to support the planning and delivery of minor work projects and programs.
Media liaison, responding to media enquiries and preparing media statements.
Support the management of incidents in accordance with corporate processes.
Managing customer and stakeholder issues and complaints.
Key skills and experience:
- Qualification and/or substantial experience in stakeholder engagement, community engagement or a related discipline.
- Demonstrated ability to liaise with and build relationships with customers and stakeholders.
- Highly effective verbal and written communication skills and an ability to summarise complex issues for common use.
- Knowledge and experience in stakeholder/community engagement
- Prior IAP2 training desired but not essential.
- Experience in Ministerial engagement and/or working with government processes is desirable.
- Ability to travel within the Great Southern Region with the occasional overnight trips.
Start your application for this job!
If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.
As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical, qualification check police clearance and Australian working rights check.
We reserve the right to withdraw this ad prior to the closing date.
Applications close 4th December 2024
Our commitment to a diverse and inclusive workplace:
Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.
We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.
We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.
Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer at Recruitment@watercorporation.com.au or 9420 2000.
To read our diversity and inclusion statement, please visit our website
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