Our purpose and values

Our purpose is clear 

We create clarity and confidence today for a more sustainable tomorrow. And our values are more than words. They frame our approaches and ways of working, and living them day-to-day drives our success. 

Working at Willis Towers Watson is a chance to push into the unknown…the never before…the new. We use our know-how, experience and global reach to tackle challenges and fuel potential. This makes for a highly engaging and innovative culture – and one where our colleagues are empowered to achieve the best possible results, for each other and for our clients.

Our Values

Client focus
We are driven to help our clients succeed. In every interaction and with every solution, we act in our clients’ best interests – striving to understand their needs, respecting their perspectives and exceeding their expectations.

Teamwork
When you get one of us, you get all of us. We bring innovative solutions and world-class advice to our clients by working across boundaries of business, geography and function. We help each other succeed and create more value together.

Integrity
Our clients invest more than their time and money with us; they also invest their trust. We seek to earn that trust every day through professionalism, doing what is right and being honest. We are accountable to the organizations and people with which we interact – including clients, shareholders, regulators and each other – for all our actions and results.

Respect
We listen to and learn from each other. We support and celebrate differences, foster an inclusive culture and operate with openness, honesty and benefit of the doubt. We manage our relationships, inside the company and out, with fairness, decency and good citizenship.

Excellence

We strive to lead and sustain excellence. Most importantly, this means an unwavering commitment to professional development and personal growth for our people. Our colleagues take responsibility to develop their expertise, competencies and professional stature, while the company invests in the tools and opportunities that allow for continual development. In our business, we place an unrelenting focus on innovation, quality and risk management.