Living Our Values


Our values shape the way we do business. They define us both as individuals and as a whole and ensure we focus on our purpose whilst operating within these guiding principles

Supporting our Customers

  • Providing distribution expertise to ensure the right products are delivered on time at the best cost
  • Leveraging the buying muscle of the Independent channel;
  • Creating value to our customers through the Metcash Retailer Proposition
  • Providing resources and funding to safeguard Independent market share
  • Providing insight and market trends as well as driving product launches

Supporting our Suppliers

  • Providing a more cost effective solution for manufacturers
  • Creating a platform for our Suppliers to effectively promote and launch new products
  • Providing our Suppliers with equal and transparent opportunities to access the Independent sector

Our people are Empowered and Accountable

  • Displaying professional behaviour and acting with integrity at all times, we do what we say we will
  • Results focused with a passion for Independents and a desire to drive our Purpose
  • Relationship orientated people accountable for creating the kind of environment that we all want to be a part of
  • Taking the initiative for our own career paths
  • Taking responsibility for results and decisions

Adding Value in our Community

  • Understanding our Retailers are from the people and for the people and that our community partnerships are something we intrinsically need to hold on to
  • We go where we are needed; it’s the grand gestures and the small things

By sharing in our values and supporting our networks and brands you’re also supporting your local independent retailer and your community. For more information on our Community Focus, click here.