Supporting our customers


Bankwest has a great culture, where colleagues are supported to reach their full potential and contribute to the success of the organisation.

Supporting our customers is at the heart of what we do

At Bankwest we're changing the way customers do their banking.

Our nationwide network of stores are designed to make banking easy for customers. We greet customers with a friendly face and in a vibrant, open environment. We focus on providing a great service to customers and developing award-winning products.

Every day is different and exciting in our stores with a fun environment and friendly colleagues. It's what sets us apart from the rest.

Here are some featured roles

  • Sales and Lending Consultants - you help customers make the most of their money with our innovative, award-winning products
  • Lending Specialists - as a qualified lending specialist you'll be out and about meeting customers to help make their money work as hard as possible for them
  • Tellers - you'll provide the kind of service you've always wanted your bank to provide
  • Store Managers & Assistant Managers - your customers and team will be your number one priorities
  • Team Leaders (Contact Centre) - leading others to deliver outstanding customer service
  • Customer Service Representatives (Contact Centre) - you love to solve problems, listen and understand customers’ wants and needs and most of all deliver outstanding service

Knowing our customer’s business

The Business Banking division provides a full range of innovative core and specialised business banking products and services to our Business, Commercial, Property, Rural & Regional, Corporate and Small Business customers across Australia.

Our Business Banking colleagues service customers across a wide range of industries ranging from businesses lending under $250,000 to clients with large turnovers and complex borrowing requirements.

Here are some featured roles

  • Relationship Managers - you'll hold the responsibility for business growth, portfolio management and fostering relationships with existing business clients
  • Assistant Relationship Managers - you’ll provide critical support to customers through your deep understanding of their banking requirements
  • Senior Relationship Managers - you're the primary contact for new business clients and support their business growth and development