Our Blue Box Values


American Express

Our Blue Box Values

At American Express®, we have a mission to be the world's most respected service brand. To do this, we have established a culture that supports our team members, so they can provide exceptional service to our customers.

Our Blue Box Values reflect who we are and what we stand for.

  • Customer Commitment

    • We develop relationships that make a positive difference in our customers' lives.

  • Quality

    • We provide outstanding products and unsurpassed service that, together, deliver premium value to our customers.

  • Integrity

    • We uphold the highest standards of integrity in all of our actions.

  • Teamwork

    • We work together, across boundaries, to meet the needs of our customers and to help the company win.

  • Respect for People

    • We value our people, encourage their development and reward their performance.

  • Good Citizenship

    • We are good citizens in the communities in which we live and work.

  • A Will to Win

    • We exhibit a strong will to win in the marketplace and in every aspect of our business.

  • Personal Accountability

    • We are personally accountable for delivering on our commitments.