Bankwest Customer Consultant - Kununurra (part time)


  • You're a passionate customer service professional looking for the next challenge
  • We are a customer and community focused network of branch colleagues
  • Together we can provide excellent experiences that matter

We are looking for a passionate customer service professional to join us part time as a Customer Consultant at our Kununurra branch.

You will work 22.8 hours per week, spread across Wednesday, Thursday and Friday.

Do work that matters

As a Customer Consultant you will be the first point of contact within our Bankwest branches, and will be looked upon as a "solutions experts". During your time in the role you will have an opportunity to impact the customer experience by holding meaningful needs based conversations and providing outcomes that will improve the financial wellbeing of our customers and communities.

Day to day you will be responsible for:

  • Using active listening skills to uncover customer needs and goals
  • Providing customer solutions that are in line with individual needs and goals
  • Meeting and greeting customers when they arrive in our branches
  • Helping customers with their transactions at the teller bay
  • Providing customers with guidance when using Bankwest systems and equipment within the branches

We’re interested in hearing from people who have:

  • Experience in a customer service role which has allowed you to build rapport and work with customers to achieve their goals
  • Excellent active listening skills
  • A passion and sense of enthusiasm for providing excellent customer service

You can be you

At Bankwest, we attribute our ongoing success to our customer-focused people and vibrant culture. We promote flexibility to balance your work and home life and ensure you achieve your career goals and personal needs. Bankwest is adopting new ways of working and embracing new technologies to meet rapidly changing customer needs in today’s digital economy.

Whether you’re passionate about customer service, driven by data, or called by creativity, a career here is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

We’re determined to make a real difference for Australia’s first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.


  • You're a passionate customer service professional looking for the next challenge
  • We are a customer and community focused network of branch colleagues
  • Together we can provide excellent experiences that matter

We are looking for a passionate customer service professional to join us part time as a Customer Consultant at our Kununurra branch.

You will work 22.8 hours per week, spread across Wednesday, Thursday and Friday.

Do work that matters

As a Customer Consultant you will be the first point of contact within our Bankwest branches, and will be looked upon as a "solutions experts". During your time in the role you will have an opportunity to impact the customer experience by holding meaningful needs based conversations and providing outcomes that will improve the financial wellbeing of our customers and communities.

Day to day you will be responsible for:

  • Using active listening skills to uncover customer needs and goals
  • Providing customer solutions that are in line with individual needs and goals
  • Meeting and greeting customers when they arrive in our branches
  • Helping customers with their transactions at the teller bay
  • Providing customers with guidance when using Bankwest systems and equipment within the branches

We’re interested in hearing from people who have:

  • Experience in a customer service role which has allowed you to build rapport and work with customers to achieve their goals
  • Excellent active listening skills
  • A passion and sense of enthusiasm for providing excellent customer service

You can be you

At Bankwest, we attribute our ongoing success to our customer-focused people and vibrant culture. We promote flexibility to balance your work and home life and ensure you achieve your career goals and personal needs. Bankwest is adopting new ways of working and embracing new technologies to meet rapidly changing customer needs in today’s digital economy.

Whether you’re passionate about customer service, driven by data, or called by creativity, a career here is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

We’re determined to make a real difference for Australia’s first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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